8SXWH]DXSRUDEX

'LJLWDOQLEHåLþQLWHOHIRQ
0RGHOEU .;7&');
'LJLWDOQDEHåLþQDWHOHIRQVNDWDMQLFD
0RGHOEU .;7&');



8UHÿDMMHNRPSDWLELODQV&DOOHU,'L606IXQNFLMRP=DXSRUDEXRYLK
IXQNFLMDPRUDWHELWLSULMDYOMHQLQDSULNODGQXXVOXJXNRGYDãHJGDYDWHOMD
XVOXJD
3XQLWHEDWHULMHRNRVDWLSULMHSUYHXSRUDEH
0ROLPRYDVGDSURþLWDWHRYHXSXWH]DNRULãWHQMHSULMHXSRUDEHXUHÿDMDL
SRKUDQLWHLK]DEXGXüXXSRUDEX

 
 8YRG

8YRG

=DKYDOMXMHPRVHQDNXSQMLQRYRJ3DQDVRQLFGLJLWDOQRJEHåLþQRJWHOHIRQD

=D9DãXEXGXüXXSRUDEX

ýXYDMWHL]YRUQLUDþXQ]DSRSUDYDNXMDPVWYHQRPURNX
6HULMVNLEURMQDSROHÿHQLXUHÿDMD
'DWXPNXSQMH
1D]LYLDGUHVDSURGDYDþD


'HFODUDWLRQRI&RQIRUPLW\
• 3DQDVRQLF&RPPXQLFDWLRQV&R8./WGGHFODUHVWKDWWKLVHTXLSPHQWLVLQ
FRPSOLDQFHZLWKWKHHVVHQWLDOUHTXLUHPHQWVDQGRWKHUUHOHYDQWSURYLVLRQVRI5DGLR 
7HOHFRPPXQLFDWLRQV7HUPLQDO(TXLSPHQW5 77('LUHFWLYH(&

,]MDYXRVXNODGQRVWL]DXUHÿDMRSLVDQXRYRPSULUXþQLNXMHGRVWXSDQSUHX]LPDQMHP
SRVMHWRPQD
KWWSZZZGRFSDQDVRQLFGH

.RQWDNW
3DQDVRQLF6HUYLFHV(XURSH
D'LYLVLRQRI3DQDVRQLF0DUNHWLQJ(XURSH*PE+
3DQDVRQLF7HVWLQJ&HQWUH
:LQVEHUJULQJ+DPEXUJ*HUPDQ\

7UJRYDþNL]QDNRYL
• (DWRQLL/HWWHU:LVHVXWUJRYDþNHPDUNH(DWRQL(UJRQRPLFV,QF


 
 6DGUåDM

3ULSUHPD 
,QIRUPDFLMHRRSUHPL  6066KRUW0HVVDJH
9DåQHLQIRUPDFLMH 
6SDMDQMH  
3RVWDYOMDQMHEDWHULMD  
3XQMHQMHEDWHULMD 
=DPMHQDEDWHULMD 
.RQWUROHLSULND]L 
8NOMXþLYDQMHLVNOMXþLYDQMH  
3RVWDYOMDQMHGDWXPDLYUHPHQD  
3R]LYDQMHRGJRYDUDQMHQD
SR]LY
6HUYLFH
.RULãWHQMH606D  
8NOMXþLYDQMHLVNOMXþLYDQMH606D  
6SUHPDQMHEURMHYD606FHQWUD 
6ODQMHSRUXNH  
3ULPDQMHSRUXNH  
9RGLþNUR]SRVWDYNH606D  
'RVWXSQLXQRV]QDNRYD]D606 

)XQNFLMHWHOHIRQVNHWDMQLFH
3R]LYDQMH  VDPR.;7&'
2GJRYDUDQMH  7HOHIRQVNDWDMQLFD  
 8NOMXþLYDQMHLVNOMXþLYDQMHWHOHIRQVNH
,PHQLFL WDMQLFH  
3R]GUDYQDSRUXND  
,PHQLNVOXãDOLFH   3UHVOXãDYDQMHSRUXND  
=DMHGQLþNLLPHQLNVDPR.;7&' 
.RSLUDQMHXQRVDLPHQLNDQDGUXJX
VOXãDOLFX  
 1DUHGEH]DGDOMLQVNRXSUDYOMDQMH 
3RVWDYNHVOXãDOLFH
9RGLþ]DSRVWDYNHVOXãDOLFH  
3RVWDYOMDQMHYUHPHQD  
3RVWDYNH]YRQD  
1RüQLQDþLQUDGD  
3RVWDYNH]DVORQD  
2SFLMHSR]LYD 
2VWDOHRSFLMH  
 3URVOMHÿLYDQMHSR]LYDL]PHÿXVOXãDOLFD
3RVWDYNHED]H
9RGLþNUR]SRVWDYNHED]H  
3RVWDYNH]YRQD  
2SFLMHSR]LYD 
6QLPDQMHPHPRSRUXNH 
.DSDFLWHWPHPRULMH 
8SRUDEDGLUHNWQLKQDUHGEL  
9RGLþ]DSRVWDYNHWHOHIRQVNHWDMQLFH 

8SRUDEDGRGDWQLK
MHGLQLFD
8SRUDEDGRGDWQLKMHGLQLFD 
3ULMDYOMLYDQMHVOXãDOLFHQDED]X  
,QWHUQLUD]JRYRUL]PHÿXVOXãDOLFD  
NRQIHUHQFLMVNLSR]LYL  

.RULVQHLQIRUPDFLMH
'UåDþ]DUHPHQ  
2VWDOHRSFLMH  1DJODYQHVOXãDOLFHGRGDWQR  
 'RVWXSQLXQRVL]QDNRYD  
5MHãDYDQMHSUREOHPD 
8VOXJDSULND]DEURMD .DUDNWHULVWLNH 
SR]LYDWHOMD&DOOHU,' ,]MDYDRVXNODGQRVWL  
.RULãWHQMH&DOOHU,'XVOXJH   
3RSLVSR]LYD  



 
 3ULSUHPD

,QIRUPDFLMHRRSUHPL

6DGUåDQDRSUHPD

$&DGDSWHU .DEHOWHOHIRQVNH 3XQMLYHEDWHULMH
34/9&( OLQLMH $$$5YHOLþLQD
  ++5(37

 

  

3RNORSDFEDWHULMD 'UåDþ]DUHPHQ 8SXWH]DXSRUDEX

  


 
%U]LYRGLþQDHQJOHVNRP  
MH]LNX




'RGDWQD]DPMHQVNDRSUHPD

2SLV %URM]DQDUXGåEX
SXQMLYHEDWHULMHQLNDOPHWDOKLGULGQH1L0+EDWHULMH ++53
'RGDWQDGLJLWDOQDEHåLþQDVOXãDOLFD .;7&$);

 
 3ULSUHPD
 • ,VNOMXþLWHXUHÿDML]VWUXMHDNRVHGLPL
9DåQHLQIRUPDFLMH SURL]YRGLQHXRELþDMHQLPLULVLOL]YXN
7DNYLXYMHWLPRJXX]URNRYDWLSRåDULOL

HOHNWULþQLXGDU8YMHULWHVHGDVHXUHÿDM
2SüHQLWR
SUHVWDRGLPLWLLREUDWLWHVHRYODãWHQRP
• .RULVWLLWHLVNOMXþLYR$&DGDSWHU VHUYLVX
LVSRUXþHQVXUHÿDMHPQDYHGHQQDVWU


6PMHãWDM
• 1HSULNOMXþXMWH$&DGDSWHUXQLWLNRMX
Ɣ =DUDGEH]VPHWQMLLQDMYHüLPRJXüL
XWLþQLFXRVLPVWDQGDUGQH9
GRPHWSRVWDYLWHED]QXVWDQLFXQD
• 8UHÿDMQHPRåHRVWYDULYDWLSR]LYH VOLMHGHüLQDþLQ
NDGD  XGDOMHQXRGGUXJLKHOHNWULþQLK
 VHEDWHULMHSULMHQRVQHVOXãDOLFH XUHÿDMDNDRãWRVXWHOHYL]LMVNLL
PRUDMXQDSXQLWLLOLVXQHLVSUDYQH UDGLMVNLSULMDPQLNRVREQRUDþXQDORLOL
 MHGRãORGRSUHNLGDVWUXMH GUXJLWHOHIRQVNLXUHÿDM
 MH]DNOMXþDQDWLSNRYQLFD  QDQDMYLãHPRJXüHPMHVWRXVUHGLQX
SRGUXþMDSULMDPD
 MHXNOMXþHQD]DEUDQDSR]LYDQMD

PRåHVHSR]LYDWLVDPREURMNRMLMH
3RVWXSDQMHVEDWHULMRP
VSUHPOMHQ]DKLWQHSR]LYH
• 1HRWYDUDMWHED]XLVOXãDOLFXRVLPNRG
]DPMHQHEDWHULMD
• 2YDMXUHÿDMVHQHVPLMHNRULVWLWLX
EOL]LQLRSUHPH]DPHGLFLQVNXQMHJXL
• 3UHSRUXþDPRXSRUDEXEDWHULMD
QDYHGHQLKQDVWU.RULVWLWHVDPR
SXQMLYHEDWHULMH
• 1HEDFDMWHEDWHULMHXYDWUXMHUPRJX
HNVSORGLUDWL3URYMHULWHORNDOQH
QHVPLMXJDNRULVWLWLRVREHVXJUDÿHQLP GUåDYQH]DNRQVNHSURSLVHR
VUþDQLPVWLPXODWRWRPSDFHPDNHURP
• 9RGLWHEULJXGDQDXUHÿDMQHSDGDMX
VWYDULLGDWHNXüLQDQHGRVSLMHXQXWDU
XUHÿDMD1HL]ODåLWHXUHÿDM
SUHNRPMHUQRPGLPXSUDãLQL
PHKDQLþNLPYLEUDFLMDPDLOLXGDUFLPD
 YHOLNDRSDVQRVWRGWURYDQMD
2NROLQD
• 1HNRULVWLWHXUHÿDMXEOL]LQLYRGH
• 8UHÿDMPRUDWHGUåDWLGDOMHRGL]YRUD
WRSOLQHNDRãWRVXUDGLMDWRULSHþQLFH
LWG7DNRÿHUVHQHVPLMHGUåDWLX
SURVWRULMDPDXNRMLPDMHWHPSHUDWXUD
PDQMDRGƒ&LYHüDRGƒ&
• $&DGDSWHUVHNRULVWLNDRJODYQLXUHÿDM
]DSUHNLGQDSDMDQMD8YMHULWHVHGDMH
RGODJDQMXEDWHULMD
• 1HRãWHüXMWHEDWHULMHLQHSRNXãDYDMWH
LKRWYRULWL2VORERÿHQLHOHNWUROLWL]
EDWHULMDMHMDNDNLVHOLQDLPRåH
X]URNRYDWLRSHNRWLQHLOLR]OMHGHRþLMXLOL
NRåH$NRSURJXWDWHHOHNWUROLWSRVWRML
• 2EUDWLWHSDåQMXSULUXNRYDQMX
EDWHULMRP1HGRSXVWLWHGDNRQWDNWL
GRÿXXNUDWDNVSRMSUHNRYRGOMLYLK
PDWHULMDODLOLSUHGPHWDNDRãWRVX
SUVWHQMHQDUXNYLFHLOLNOMXþHYL8WRP
VHVOXþDMXNRQWDNWLLEDWHULMHPRJXMDNR
]DJULMDWLLX]URNRYDWLRSHNOLQH
• 3XQLWHEDWHULMHXVNODGXVQDYHGHQLP
XSXWDPD
• .RULVWLWHVDPRLVSRUXþHQXED]XLOL
XWLþQLFDSRVWDYOMHQDEOL]XXUHÿDMDLGD SXQMDþ]DSXQMHQMHEDWHULMD1H
MHODNRGRVWXSQD SUHSUDYOMDMWHED]XLOLSXQMDþ1H
SULGUåDYDQMHRYLKXSXWDPRåH
8SR]RUHQMH
X]URNRYDWLFXUHQMHLOLHNVSOR]LMXEDWHULMD
• =D]DãWLWXRGHOHNWULþQRJXGDUDQH
L]ODåLWHXUHÿDMNLãLLOLELORNRMHPGUXJRP
REOLNXYODJH

 
 3ULSUHPD
 
2WSRUQRVWQDSUVNDQMHVDPR 2YDMVLPEROQDSURL]YRGLPDLLOLSUDWHüLP
VOXãDOLFD
6OXãDOLFDMHWDNRQDSUDYOMHQDGDEXGH
RWSRUQDQDSUVNDQMH
0RåHWHNRULVWLWLVOXãDOLFXVPRNULP
UXNDPD
• 1HPRMWHMXXUDQMDWLXYRGXLOLRVWDYOMDWL
LVSRGPOD]DYRGH
• 6OXãDOLFXGUåLWHGDOMHRGVODQHYRGH
• ,]EMHJDYDMWHGXåHL]ODJDQMHYLVRNRM
YOD]L
• 2E]LURPGDYRGDXXWLþQLFL]D
QDJODYQHVOXãDOLFHPRåHX]URNRYDWL
ãWHWX]DWYRULWHSRNORSDFXWLþQLFH]D
QDJODYQHVOXãDOLFHNDGDVHQHNRULVWH
GRGDWQHQDJODYQHVOXãDOLFH.DGDVX
VSRMHQHQDJODYQHVOXãDOLFHQH
NRULVWLWHVOXãDOLFXPRNULPUXNDPD
• $NRMHVOXãDOLFDPRNUDREULãLWHMX
PHNRPVXKRPNUSRP
• %D]DQLMHQDSUDYOMHQDGDEXGHRWSRUQD
QDSUVNDQMH1DVWDYOMDMWHVOXãDOLFXQD
ED]XDNRMHVOXãDOLFDPRNUD
 
GRNXPHQWLPDR]QDþDYDGDVH
XSRUDEOMHQDHOHNWURQLNDLHOHNWURQLþNL
SURL]YRGLQHVPLMXPLMHãDWLVRVWDOLP
RWSDGRPL]NXüDQVWYD=DSURSLVQR
SRVWXSDQMHREQDYOMDQMHLUHFLNOLUDQMH
PROLPRYDVRGORåLWHWDNYHSURL]YRGHX
UHFLNODåQDGYRULãWDJGMHüHELWLSULPOMHQL
EH]QDNQDGH8QHNLP]HPOMDPDPRüL
üHWHYUDWLWLYDãXUHÿDMORNDOQRP
SURGDYDþXQDNRQNXSQMHHNYLYDOHQWQRJ
QRYRJXUHÿDMD
,VSUDYQRRGODJDQMHRYRJSURL]YRGD
SRPRüLüHRþXYDQMXYULMHGQLKL]YRUDL
VSULMHþLWLELORNDNYRQHJDWLYQRGMHORYDQMH
QDOMXGVNR]GUDYOMHLRNROLQXNRMHELX
VXSURWQRPHSURL]DãORL]QHSURSLVQRJ
RGODJDQMD0ROLPRYDVNRQWDNWLUDMWHYDãH
ORNDOQRRYODãWHQRWLMHOR]DGHWDOMHR
QDMEOLåHPUHFLNODåQRPGYRULãWX
=DQHSURSLVQRRGODJDQMHRYRJRWSDGD
PRåHWHELWLNDåQMHQLXVNODGXV
QDFLRQDOQLPSURSLVLPD
2WSRUQRVWQDXGDUFHVDPRVOXãDOLFD =DSRVORYQHNRULVQLNHX(XURSVNRM
6OXãDOLFDMHQDSUDYOMHQDGDEXGHRWSRUQD XQLML
QDXGDUFHPHÿXWLPQHVPLMHVHEDFDWL $NRåHOLWHRGORåLWLHOHNWULþQXL
QLWLJD]LWL HOHNWURQLþNXRSUHPXPROLPRYDV
 NRQWDNWLUDMWHYDãHJSURGDYDþDLOL
,QIRUPDFLMHRRGODJDQMX GREDYOMDþD]DRVWDOHLQIRUPDFLMH
HOHNWULþQRJRWSDGDLHOHNWURQLþNH ,QIRUPDFLMHRRGODJDQMX]D]HPOMH
RSUHPH]DNXüDQVWYD L]YDQ(XURSVNHXQLMH
 2YDMVLPEROYULMHGLVDPRX(XURSVNRM
XQLML
$NRåHOLWHRGORåLWLRYDMSURL]YRGPROLPR
YDVNRQWDNWLUDMWHYDãHRYODãWHQRORNDOQR
WLMHORLOLSURGDYDþDLSLWDMWHLK]DLVSUDYQL
QDþLQRGODJDQMD


 3ULSUHPD


6SDMDQMH



9DåQR
• 8SRWUHEOMDYDMWHVDPR$&DGDSWHULNDEHOWHOHIRQVNHOLQLMHLVSRUXþHQVXUHÿDMHP

1DSRPHQD
• 1DNRQSULNOMXþHQMDPRUDWHSXQLWLEDWHULMHNDNRELPRJOLRGJRYDUDWLQDLOLYUãLWLSR]LYHVWU

• 1LNDGDQHVSDMDMWHWHOHIRQWLMHNRPJUPOMDYLQH
• $&GDSWHUPRUDELWLQHSUHVWDQRXNOMXþHQQRUPDOQRMHGDVHDGDSWHUPDOR]DJULMDYD
• $&DGDSWHUPRUDELWLSULNOMXþHQXRNRPLWXLOLSRGQXXWLþQLFX1HSULNOMXþXMWH$&DGDSWHUX
XWLþQLFXQDVWURSXMHUELVHSRGYODVWLWRPWHåLQRPPRJDRLVNOMXþLWL
• 8UHÿDMQHüHUDGLWLWLMHNRPQHVWDQNDVWUXMH3UHSRUXþXMHPRGDVSRMLWHRELþQLWHOHIRQQD
LVWXWHOHIRQVNXOLQLMXXSRUDERP7DGDSWHUD


 
 3ULSUHPD
• $NRVWHSULMDYOMHQLQD['6/XVOXJX 
• 0ROLPRYDVGDSULNOMXþLWHILOWHUSURWLY
VPHWQMLREUDWLWHVHYDãHP['6/
3RVWDYOMDQMHEDWHULMD
GDYDWHOMXXVOXJDQDWHOHIRQVNXOLQLMX 
L]PHÿXED]HLSULNOMXþNDWHOHIRQVNH  2VORERGLWH]DVXQSRNORSFDEDWHULMHL
OLQLMHXVOMHGHüLPVOXþDMHYLPD RWYRULWHJDSRGL]DQMHP
 .DGDVHWLMHNRUD]JRYRUDþXMX
VPHWQMH
 $NRXVOXJDSULND]DEURMDSR]LYDWHOMD
QHUDGLLVSUDYQR


 8PHWQLWHEDWHULMXD]DWLPMX
SULWLVQLWHGDVMHGQHXOHåLãWH


 =DWYRULWHSRNRSDFEDWHULMH


 =DNDþLWH]DVXQSRNORSFDEDWHULMH


 3ULSUHPD
 
6QDJDEDWHULMD
3XQMHQMHEDWHULMD 
 ,NRQDEDWHULMD 6QDJDEDWHULMD
3RVWDYLWHVOXãDOLFXQDED]XRNRVDWL 9LVRND

SULMHSUYHXSRUDEH 6UHGQMD
7LMHNRPSXQMHQMDLNRQDEDWHULMHVH 
 1LVND
PLMHQMDNDNRMHSULND]DQR
.DGDWUHSHUL

SRWUHEQRMHSXQLWL
1DSRPHQD
• .DGD WUHSHULQDSXQLWHEDWHULMH
 üHQDVWDYLWLWUHSHULWLGRNVH
 EDWHULMHQHQDSXQHEDUHPPLQXWD
.DGDVXEDWHULMHSRWSXQRQDSXQMHQH • $NRMHVOXãDOLFDLVNOMXþHQDDXWRPDWVNL
VWRMLQD]DVORQX üHVHXNOMXþLWLVWDYOMDQMHPQDED]X
 
7UDMDQMHEDWHULMH
.DGDVXYDãH3DQDVRQLFEDWHULMH
SRWSXQRQDSXQMHQHPRåHWHRþHNLYDWL
VOMHGHüHNDUDNWHULVWLNH
1L0+EDWHULMHP$K

9ULMHPH
1DþLQXSRUDEH
XSRUDEH
8UD]JRYRUX 0D[VDWL
1DþHNDQMXVWDQGE\ 0D[VDWL
 
 1DSRPHQD
6OLNDSULND]XMHPRGHO.;7&' • 1DYHGHQHNDUDWHULVWLNHEDWHULMDRYLVHR
 WRPHNROLNRþHVWRMHVOXãDOLFDX
1DSRPHQD XSRUDELLNROLNRþHVWRMHVOXãDOLFDX
• 1RUPDOQRMHGDVHVOXãDOLFDPDOR VWDQMXþHNDQMD
]DJULMHWLMHNRPSXQMHQMD • 9ULMHPHWUDMDQMDEDWHULMDPRåHELWL
• 3RWUHEQRMHVDWLGDVHEDWHULMH VNUDüHQRRYLVQRRXYMHWLPDXSRUDEHL
QDSXQHPHÿXWLPPRåHWHNRULVWLWL WHPHUDWXULRNROLQH
VOXãDOLFXLSULMHQHJRVXEDWHULMHX
SRWSXQRVLQDSXQMHQH
• ýLVWLWHNRQWDNWH]DSXQMHQMHVWU
QDVOXãDOLFLLED]LVPHNRPVXKRP
NUSRPMHGQRPPMHVHþQRMHUVHX
SURWLYQRPEDWHULMHPRåGDQHüH
SURSLVQRSXQLWLýLVWLWHLþHãüHDNRMH
XUHÿDML]ORåHQPDVQRüLSUDãLQLL
YLVRNRMYODJL

 
 3ULSUHPD
 

=DPMHQDEDWHULMD

$NR WUHSHULLDNRVXEDWHULMHSXQMHQH
VDWLEDWHULMHPRUDWH]DPLMHQLWL

9DåQR
• 3UHSRUXþDPRXSRUDEX3DQDVRQLF
SXQMLYLKEDWHULMDQDYHGHQLKQDVWU
$NRLQVWDOLUDWHQHSXQMLYHEDWHULMHL
SRþQHWHLKSXQLWLL]EDWHULMDPRåH
LVFXULWLHOHNWUROOW

 2VORERGLWH]DVXQSRNORSFDEDWHULMHL
RWYRULWHJDSRGL]DQMHP


 =DPMHQLWHVWDUXEDWHULMXQRYRPL
]DWYRULWHSRNORSDFYLGLVWU]D
XPHWDQMHEDWHULMD


 3ULSUHPD

.RQWUROHLSULND]L

.RQWUROH

%D]D



6OLNDSULND]XMHPRGHO.;7&'

 $QWHQH  3RQRYL

 .RQWDNWL]DSXQMHQMH  3UHVNRþL

 92/6WLãDYDQMH   6723

 92/3RMDþDYDQMH   3/$<

 7DMQLFD  ,QGLNDWRUXNOMXþHQHWDMQLFH

 =YXþQLN  ,QGLNDWRUQRYHSRUXNH

 /RNDWRUVOXãDOLFH  

 %ULVDQMH  

 
 3ULSUHPD
  %ULVDQMH8WLãDYDQMH
6OXãDOLFD PLNURIRQD
 ,QWHUNRP
 0LNURIRQ
 .RQWDNWL]DSXQMHQMH

1DSRPHQD
'RLNRQHL]ERUQLNDPRJXELWL
LVWRYUHPHQRSULND]DQH=DRGDELUVWDYNH
NRMDQLMHWUHQXWQRSULND]DQDSUHWUDåXMWH
SRPLFDQMHPJRUHLOLGROMHSRPRüXWLSNL]D
QDYLJDFLMX LOL 

3ULND]L
3ULND]LNRQD
5D]OLþLWHLNRQHVHSULND]XMXQD]DVORQX
VOXãDOLFH]DSULND]WUHQXWQRJVWDQMD
XUHÿDMD
,NRQD
=QDþHQMH
]DVORQD
 8QXWDUGRPHWDED]H

 .DGDWUHSHULVOXãDOLFD
=YXþQLN WUDåLED]XL]YDQGRPHWD

ED]HVOXãDOLFDQLMH
 ,PHQLN SULMDYOMHQDQDED]XED]D
 3ULNOMXþDNQDJODYQLKVOXãDOLFD QHPDQDSDMDQMH
 7LSND]DUD]JRYRU  6OXãDOLFDMHXNRPXQLNDFLML
 7LSND]DQDYLJDFLMX VED]QRPVWDQLFRP
]DSURQDODåHQMHåHOMHQH LQWHUFRPSR]LYDQMH
RSFLMHXL]ERUQLNX SURPMHQDSRVWDYNHED]H
]DRGDELUåHOMHQHIXQNFLMHLOL
SRPLFDQMHNXUVRUDXGHVQR
]DSRYUDWQDSUHWKRGQL
SULND]LOLSRPLFDQMHNXUVRUDX
OLMHYR
LWG
 2WYRUHQDWHOHIRQVNDOLQLMD
 8NOMXþHQD]DEUDQDELUDQMD
 3URSXãWHQLSR]LY6DPR
]DNRULVQLNH&DOOHU,'
 6SHDNHUSKRQH XVOXJHVWU
 721(  8NOMXþHQDMHWHOHIRQVND
WDMQLFDVDPR]D.;
 7LSNDIODVK
7&'VWU
 ,QGLNDWRU]YRQD
 6QDJDEDWHULMH
 =YXþQLN
=DVORQ  8NOMXþHQRSRMDþDORJODVD

VWU
 0HQX2.
 3RQRYQRELUDQMH3DX]D
 3UHNLG1DSDMDQMH


 3ULSUHPD
  8QHVLWHWUHQXWQLGDQPMHVHFL
 8NOMXþHQQRüQLQDþLQ JRGLQXRGDELURP]QDPHQNH]D
UDGDVWU VYDNL
=DNOMXþDQDWLSNRYQLFD 3ULPMHUVYLEDQM
 VWU 3ULWLVQLWH 
%URMVOXãDOLFHQSUOLMHYD
 LNRQDSULND]XMHVOXãDOLFX
 8QHVLWHWUHQXWQHVDWHLPLQXWH
RGDELURP]QDPHQNH]DVYDNL
EUVWU
• 0RåHWHRGDEUDWL³AM´³PM´LOL
%URMED]HQSUOLMHYD
 LNRQDSULND]XMHED]XEU
VDWQLSULND]X]DVWRSQLPSULWLVNRP
VWU QD 
3ULPOMHQDQRYD606 3ULPMHU30SRVOLMHSRGQH
 SRUXNDVDPR]D 3ULWLVQLWH ]DWLP
NRULVQLNH606DVWU X]DVWRSFHSULWLãüLWH GRNVHQH
 SULNDåH³03:30 PM´
/LQLMDMH]DX]HWDRG  3ULWVQLWH 
 VWUDQHGUXJHVOXãDOLFH
 3ULWLVQLWH 


8NOMXþLYDQMH 1DSRPHQD
=DLVSUDYDN]QDPHQNHSULWLVQLWH LOL
LVNOMXþLYDQMH GDSRPDNQHWHNXUVRU]DWLP
 LVSUDYLWH
'DWXPLYULMHPHPRJXELWLQHWRþQLQDNRQ
8NOMXþLYDQMH SUREOHPDVDVWUXMRP8WRPVOXþDMX
3ULWVQLWH LGUåLWHRNRVHNXQGX SRQRYQRSRGHVLWHGDWXPLYULMHPH
• =DVORQüHVHSRVWDYLWLXVWDQMH 
þHNDQMD 

,VNOMXþLYDQMH

'UåLWH RNRVHNXQGH
• =DVORQüHVHLVNOMXþLWL

3RVWDYOMDQMHGDWXPDL
YUHPHQD

9DåQR
• 3URYMHULWHGDMH$&DGDSWHUVSRMHQ
• 8YMHULWHVHGD QHWUHSHUL
 3ULWLVQLWH 
 2GDEHULWH³Podeš. slušal.´
]DWLPSULWLVQLWH 
 2GDEHULWH³Post. vremena´]DWLP
SULWLVQLWH 
 2GDEHULWH³Postavi dat/vri”,
]DWLPSULWLVQLWH 

 
 3R]LYDQMHRGJRYDUDQMHQDSR]LYH
 
3R]LYDQMH 3RQDYOMDQMHSR]LYD
 3UHWKRGQRELUDQLEURMHYLVYDNLPD[
 3RGLJQLWHVOXãDOLFXLELUDMWHWHOHIRQVNL ]QDPHQNHPRJXVHSRQRYQRELUDWL
EURM 
• =DLVSUDYDN]QDPHQNHSULWLVQLWH 3RQRYQRSR]LYDQMH]DGQMHELUDQRJ
]DWLPXQHVLWHLVSUDYQX EURMD
]QDPHQNX 3ULWLVQLWH ]DWLPSULWLVQLWH LOL
 3ULWLVQLWH  
 .DGD]DYUãLWHUD]JRYRUSULWLVQLWH • $NRVWHSULWLVQXOL XUHÿDMüH
LOLYUDWLWHVOXãDOLFXQDED]QX DXWRPDWVNLSRQRYLWLSR]LYDNRMHOLQLMD
VWDQLFX QDGUXJRMVWUDQL]DX]HWD
1DSRPHQD
6SHDNHUSKRQH • 7DNRÿHUPRåHWHSULWLVQXWL LOL 
6OXãDOLFDVDGUåLGLJLWDOQLVSHDNHUSKRQH SULMHQHJRSULWLVQHWH 
NRMLYDPRPRJXüDYDUD]JRYRUEH] 
XSRUDEHUXNX
3R]LYDQMHXSRUDERPSRSLVD]D
 7LMHNRPUD]JRYRUDSULWLVQLWH  SRQRYQRELUDQMH
NDNRELVWHXNOMXþLOLVSHDNHUSKRQH =DGQMLKELUDQLKEURMHYDVXVSUHPOMHQL
• 5D]JRYDUDMWHVDVXJRYRUQLNRP XSRSLV]DSRQRYQRELUDQMH
 .DGD]DYUãLWHUD]JRYRUSULWLVQLWH  3ULWLVQLWH 
LOLYUDWLWHVOXãDOLFXQDED]QX • 3ULND]DWLüHVH]DGQMHELUDQLEURM
VWDQLFX  3ULWLVQLWH LOL X]DVWRSFHGD
1DSRPHQD RGDEHUHWHåHOMHQLEURM
• =DEROMLXþLQDNPROLPRYDVVOLMHGHüH • =DL]OD]L]SRSLVDSULWLVQLWH
 .RULVWLWHVSHDNHUSKRQHXWLKRP 
RNUXåHQMX  3ULWLVQLWH LOL 
• =DSRYUDWDNQDVOXãDOLFXSULWLVQLWH
• $NRVWHSULWLVQXOL XUHÿDMüH
 DXWRPDWVNLSRQRYLWLSR]LYDNRMH
 OLQLMDQDGUXJRMVWUDQL]DX]HWD
 
3RGHãDYDQMHJODVQRüH]YXþQLNDLOL
VSHDNHUSKRQHD $XWRPDWVNRSRQRYQRELUDQMH
3ULWLVQLWH LOL WLMHNRPUD]JRYRUD $NRSULWLVQHWH NRGSRQRYQRJ
UD]LQHJODVQRüHVXGRVWXSQH]D]YXþQLN SR]LYDQMDDOLQLMDQDGUXJRMVWUDQLMH
VOXãDOLFHUD]LQDJODVQRüHMHGRVWXSQR ]DX]HWDXUHÿDMüHDXWRPDWVNLSRQRYLWL
]DVSHDNHUSKRQH ELUDQMHEURMD8UHÿDMüHSRQRYQRELUDWL
EURMGRSXWD.DGDVOXãDOLFDSRQRYQR
ELUDEURMDXWRPDWVNLVHLVNOMXþXMH
PLNURIRQ
1DSRPHQD
• $XWRPDWVNRSRQRYQRELUDQMHVH
LVNOMXþXMHNDGDVHSULWLVQHELORNRMD
WLSNDRVLP 
• $NRVHQDNRQXVSRVWDYOMDQMDOLQLMH
PLNURIRQQHXNOMXþLSULWLVQLWH 

 3R]LYDQMHRGJRYDUDQMHQDSR]LYH
  8NROLNRMHSRWUHEQRSURPMHQLWHEURM
3URPMHQDEURMDXSRSLVXSR]LYD]D ]DWLPSULWLVQLWH 
SRQRYQRELUDQMHSULMHSR]LYDQMD  2GDEHULWHåHOMHQXNDWHJRULMX]DWLP
 3ULWLVQLWH  SULWLVQLWH 
 3ULWLVQLWH LOL X]DVWRSFHGD  2GDEHULWH³Spremi´]DWLPSULWLVQLWH
RGDEHUHWHåHOMHQLEURM]DWLP 
SULWLVQLWH   3ULWLVQLWH 
 2GDEHULWH³Uredi i zovi´]DWLP 
SULWLVQLWH  2VWDOHIXQNFLMH
 3ULWLVQLWH LOL ]DSRPDN 
NXUVRUD]DWLPSURPMHQLWHEURM 3REROMãDQMHJODVD
• 3RVWDYLWHNXUVRUQDEURMNRMLåHOLWH 0RåHWHPLMHQMDWLNYDOLWHWXWRQDXVOXãDOLFL
REULVDWL]DWLPSULWLVQLWH  WLMHNRPUD]JRYRUD'RVWXSQHVX
• 3RVWDYLWHNXUVRUGHVQRRGSR]LFLMH SRVWDYNH
JGMHåHOLWHXEDFWLEURM]DWLP  3ULWLVQLWH WLMHNRP
SULWLVQLWHåHOMHQLEURM UD]JRYRUD
 3ULWLVQLWH LOL  • =DNRULVQLNH.;7&'
 RGDEHULWHPobolj.glasa

%ULVDMHEURMDL]SRSLVD]DSRQRYQR ]DWLPSULWLVQLWH 
ELUDQMH  2GDEHULWHåHOMHQXSRVWDYNX]DWLP
 3ULWLVQLWH  SULWLVQLWH 
 3ULWLVQLWH LOL X]DVWRSFHGD 1DSRPHQD
RGDEHUHWHåHOMHQLEURM]DWLP • $NRRGDEHUHWH³Visoki ton´LOL
SULWLVQLWH  ³Niski ton´SULND]XMHVH>VE@

 2GDEHULWH³Obriši´]DWLPSULWLVQLWH ,VNOMXþLYDQMHPLNURIRQDPXWH
 0RåHWHXWLãDWLVYRMJODVWLMHNRP
• $NRåHOLWHREULVDWLVYHEURMHYHX UD]JRYRUD'RNMHPLNURIRQLVNOMXþHQELWL
SRSLVXRGDEHULWH³Briši sve´ üHWHXPRJXüQRVWLþXWLVXJRYRUQLNDDOL
]DWLPSULWLVQLWH  RQQHüHþXWLYDV
 2GDEHULWH³Da´]DWLPSULWLVQLWH   =DXWLãDYDQMHYDãHJJODVDSULWLVQLWH
 3ULWLVQLWH  
  =DSRYUDWDNXUD]JRYRUSRQRYQR
6SUHPDQMHEURMDL]SRSLVD]DSRQRYQR SULWLVQLWH 
ELUDQMHXLPHQLNVOXãDOLFH 
 3ULWLVQLWH  =DNOMXþDYDQMHWLSNRYQLFH
0RåHWH]DNOMXþDWLVOXãDOLFXWDNRGDVHQH
 3ULWLVQLWH LOL X]DVWRSFHGD
PRJXYUãLWLSR]LYLLSRGHãDYDQMD1D
RGDEHUHWHåHOMHQLEURM]DWLP
GROD]QHSR]LYHVHPRåHRGJRYRULWLDOL
SULWLVQLWH  RVWDOHIXQNFLMHVXRQHPRJXüHQHGRNMH
 2GDEHULWH³Dodaj u imenik”, WLSNRYQLFD]DNOMXþDQD
]DWLPSULWLVQLWH  =D]DNOMXþDYDQMHWLSNRYQLFHSULWLVQLWHL
 8SLãLWHLPHPD[VORYDSRJOHGDM GUåLWH RNRVHNXQGH
XQRV]QDNRYD]DWLPSULWLVQLWH • 3ULND]XMHVH³>x@´
 • =DRWNOMXþDYDQMHWLSNRYQQLFHSULWLVQLWHL
GUåLWH RNRVHNXQGH
 
 3R]LYDQMHRGJRYDUDQMHQDSR]LYH
 
1DSRPHQD 3ULYUHPHQRWRQVNRELUDQMH]D
• +LWQLSR]LYLVWUVHQHPRJXYUãLWL NRULVQLNHVURWDFLRQLPLOLSXOVQLP
GRNMHWLSNRYQLFD]DNOMXþDQD ELUDQMHP
• 7LSNRYQLFDVHRWNOMXþDYDQDNRQãWRVH
0RåHWHSULYUHPHQRSURPMHQLWLQDþLQ
VOXãDOLFDXJDVL
ELUDQMDXWRQVNRNDGDWUHEDWHSULVWXS

XVOXJDPDVWRQVNLPELUDQMHPQSU
7LSND5IODVK
7HOHEDQNLQJ
>5@VHNRULVWL]DSULVWXSGRGDWQLKXVOXJD
=DGHWDOMHVHREUDWLWHYDãHPGDYDWHOMX  2VWYDULWHSR]LY
XVOXJD  3ULWLVQLWH NDGDVWHXSLWDQL]D
1DSRPHQD XQRVNRGDLOL3,1D]DWLPSULWLVQLWH
• $NRMHYDãXUHÿDMSULNOMXþHQQD3%; RGJRYDUDMXüLEURM
NXüQDWHOHIRQVNDFHQWUDODSULWLVNRP
QD>5@PRåHWHSULVWXSLWLUD]QLP
IXQNFLMDPDNDRSURVOMHÿLYDQMHSR]LYD
SUHPDORNDOX.RQWDNWLUDMWHYDãHJ
SURGDYDþD]DYLãHLQIRUPDFLMD
1DSRPHQD
• 1DþLQELUDQMDüHVHYUDWLWLXSXOVQR
QDNRQãWRSUHNLQHWHYH]X
• 2YLVQRRYUVWLYDãHWHOHIRQVNHOLQLMH
PRåHWHSURPMHQLWLQDþLQELUDQMDVWU
• 0RåHWHSURPMHQLWLWUDMDQMHIODVKVLJQDOD 
VWU 
6QLPDQMHUD]JRYRUDVDPR.;
7LSND3DX]D]DNRULVQLNH3%;DLOL 7&'
SR]LYDQMHXLQR]HPVWYR 0RåHWHVQLPLWLUD]JRYRUQDYDQMVNRMOLQLML
3DX]DMHSRQHNDGSRWUHEQDSUL
9DåQR
RVWYDULYDQMXSR]LYDSUHNRNXüQH
WHOHIRQVNHFHQWUDOHLOLSR]LYDX • 3ULMHVQLPDQMDUD]JRYRUDPRUDWH
LQR]HPVWYR REDYLMHVWLWLVXJRYRUQLNDGDüHUD]JRYRU
3ULPMHU$NRWUHEDWHELUDWL>@SULMH ELWLVQLPOMHQ
ELUDQMDWHOHIRQVNRJEURMDQDMYMHURYDWQLMH  3ULWLVQLWH WLMHNRP
üHWHWUHEDWLSULþHNDWLQDNRQELUDQMD>@ UD]JRYRUD
GRNQHþXMHWHVLJQDOOLQLMH  2GDEHULWHSnimi razgovor
 3ULWLVQLWH>@ ]DWLPSULWLVQLWH 
 3ULWLVQLWH   =D]DXVWDYOMDQMHVQLPDQMDSULWLVQLWH
 %LUDMWHEURM]DWLPSULWLVQLWH LOL 
 1DSRPHQD
1DSRPHQD
• 6QLPOMHQLUD]JRYRULVHWUHWLUDMXNDR
• -HGQLPSULWLVNRPQD UDGLWH
QRYHSRUXNH
SDX]X3ULWLãüLWH X]DVWRSQR]D
• =DVOXãDQMHVQLPOMHQRJUD]JRYRUD
YHüXSDX]X=DSURPMHQXGXåLQH
SRJOHGDMWHVWU
SDX]HYLGLVWU
• $NRVHPHPRULMDQDSXQLSULND]XMHVH
Memorija punaLVQLPDQMHVH
SUHNLGD2EULãLWHQHSRWUHEQHSRUXNH
VWU
• .DGDVQLPDWHUD]JRYRUQHPRåHWH
PLMHQMDWLNYDOLWHWXWRQDQDVOXãDOLFL


 3R]LYDQMHRGJRYDUDQMHQDSR]LYH


2GJRYDUDQMHQDSR]LYH

 .DGDXUHÿDM]YRQLSRGLJQLWH
VOXãDOLFXLSULWLVQLWH LOL 
•1DSR]LYWDNRÿHUPRåHWH
RGJRYRULWLSULWLVNRPQDELORNRMX
WLSNXRG>@GR>@  LOL
)XQNFLMDRGJRYDUD
VYDNDWLSND
 .DGD]DYUãLWHUD]JRYRUSULWLVQLWH
LOLVWDYLWHVOXãDOLFXQDED]QX
VWDQLFX

)XQNFLMD$XWRUD]JRYRU
1DSR]LYPRåHWHMHGQRVWDYQRRGJRYRULWL
SRGL]DQMHPVOXãDOLFHVED]QHVWDQLFH1H
WUHEDWHSULWLVQXWL =DDNWLYLUDQMHRYH
IXQNFLMHSRJOHGDMWHYLGLVWU

3RGHãDYDQMHJODVQRüH]YRQDSUL
YDQMVNRPGROD]QRPSR]LYX
3ULWLVQLWH LOL NDGDGROD]LYDQMVNL
SR]LY
1DSRPHQD
•-DþLQD]YRQDVHQHPRåHPLMHQMDWLDNR
MHVOXãDOLFDQDED]QRMVWDQLFL

2VWDOHIXQNFLMH

/RNDWRUVOXãDOLFH
8SRUDERPRYHIXQNFLMHPRåHWHORFLUDWL
VOXãDOLFXDNRVWHMXQHJGMH]DPHWQXOL
 3ULWLVQLWH QDED]L
• %D]DüHSR]LYDWLVOXãDOLFXRNR
PLQXWX
 =DSUHVWDQDNSR]LYDQMDSULWLVQLWH
QDED]LLOLSULWLVQLWH QD
VOXãDOLFL

 
 ,PHQLFL
 

,PHQLNVOXãDOLFH .DWHJRULMH
.DWHJRULMHYDPSRPDåX]DEUåHLODNãH
,PHQLNYDPRPRJXüXMHSR]LYDQMHEH]
SURQDODåHQMHXQRVDXLPHQLNXVOXãDOLFH
UXþQRJXSLVLYDQMDEURMD0RåHWHVSUHPLWL
.DGDGRGDMHWHXQRVXLPHQLNVOXãDOLFH
LPHQDLEURMHYDXLPHQLNVOXãDOLFH
PRåHWHJDGRGLMHOLWLåHOMHQRMNDWHJRULML
SULMDYLWLVYDNLXQRVåHOMHQRMNDWHJRULMLL
0RåHWHPLMHQMDWLQD]LYNDWHJRULMD
SUHWUDåLYDWLXQRVHSRLPHQXLOLNDWHJRULML
GRGLMHOMHQLKXQRVLPDL]LPHQLNDVOXãDOLFH

³3ULMDWHOML´³2ELWHOM´LWGD]DWLP
'RGDYDQMHXQRVDXLPHQLN SUHWUDåLYDWLXQRVHXLPHQLNXVOXãDOLFHSR
 3ULWLVQLWH ]DWLPSULWLVQLWH NDWHJRULML'RGDWQHIXQNFLMHNDWHJRULMDVX
 GRVWXSQH]DNRULVQLNHXVOXJHSULND]D
EURMDSR]LYDWHOMDVWU
 2GDEHULWH³Novi unos´]DWLP
SULWLVQLWH  0LMHQMDQMHQD]LYDNDWHJRULMH
 8QHVLWHLPHPD[VORYD]DWLP  3ULWLVQLWH ]DWLPSULWLVQLWH
SULWLVQLWH  
 8QHVLWHEURMWHOHIRQDPD[  2GDEHULWH³Kategorija´]DWLP
]QDPHQNH]DWLPSULWLVQLWH  SULWLVQLWH 
 2GDEHULWHåHOMHQXNDWHJRULMX]DWLP  2GDEHULWHNDWHJRULMXNRMRMåHOLWH
SURPLMHQLWLQD]LY]DWLPSULWLVQLWH
SULWLVQLWH 

 2GDEHULWH³Spremi´]DWLPSULWLVQLWH

 2GDEHULWH³Ime kategorije´
]DWLPSULWLVQLWH 
 3ULWLVQLWH 
 8UHGLWHQD]LYPD[VORYD]DWLP
 SULWLVQLWH 
1DSRPHQD
• $NRQHPDPMHVWD]DVSUHPDQMHQRYRJ  3ULWLVQLWH 
XQRVDSULND]DWLüHVH³Mem. puna´ 
2EULãLWHQHSRWUHEQHXQRVHVWU
3URQDODåHQMHLSR]LYDQMHXQRVD
 L]LPHQLNDVOXãDOLFH
3URPMHQDLVSUDYOMDQMHSRJUHãDND
8QRVLL]LPHQLNDVOXãDOLFHVHPRåH
3ULWLVQLWH LOL NDNRELSRVWDYLOL SURQDüLSRSUYRPVORYXSRNDWHJRULMLLOL
NXUVRUQDEURMLOLVORYRNRMHåHOLWHREULVDWL SUHJOHGDYDQMHPVYLKXQRVDL]LPHQLND
]DWLPSULWLVQLWH 3RVWDYLWHNXUVRU .DGDVWHSURQDãOLWUDåHQLXQRVSULWLVQLWH
GHVQRRGPMHVWDJGMHåHOLWHXPHWQXWLEURM LOL ]DELUDQMHEURMD
LOLVORYR]DWLPSULWLVQLWHRGJRYDUDMXüX
WLSNX 
1DSRPHQD 3UHWUDåLYDQMHNUR]VYHXQRVH
• 3ULWLVQLWHLGUåLWH ]DEULVDQMH
 3ULWLVQLWH 
VYLKEURMHYDLOLVORYD  3ULWLVQLWH LOL GRNVHQH
SULNDåHåHOMHQLXQRV



 ,PHQLFL
 
3UHWUDåLYDQMHSRSUYRPVORYXLQGHNV 0LMHQMDQMHLPHQDWHOHIRQVNRJEURMD
SUHWUDJD NDWHJRULMH
 3ULWLVQLWH ]DWLPSULWLVQLWH  3URQDÿLWHåHOMHQLXQRV]DWLP
 SULWLVQLWH 
 2GDEHULWH³Indeks pretraga´  2GDEHULWH³Uredi´]DWLPSULWLVQLWH
]DWLPSULWLVQLWH  
 2GDEHULWHJUXSX]QDNRYDNRMDVDGUåL  $NRMHSRWUHEQRSURPLMHQLWHLPH
VORYRSRNRMHPåHOLWHSUHWUDåLYDWL PD[VORYD]DWLPSULWLVQLWH
]DWLPSULWLVQLWH  
 3ULWLVQLWHWLSNX]DELUDQMH>@GR>@  $NRMHSRWUHEQRSURPLMHQLWH
NRMDVDGUåLVORYRNRMHWUDåLWHVWU WHOHIRQVNLEURMPD[]QDPHQNH
 ]DWLPSULWLVQLWH 
• 3ULWLVQLWHLVWXWLSNXX]DVWRSQRGRN
VHSULNDåHSUYLXQRVNRMLSRþLQMH
 2GDEHULWHåHOMHQXNDWHJRULMX]DWLP
VYDNLPVORYRPVYUVWDQLPQDWRM SULWLVQLWH 
WLSNL  2GDEHULWH³Spremi´]DWLPSULWLVQLWH
• $NRQHSRVWRMLXQRVNRMLSRþLQMH 
VORYRPNRMHVWHRGDEUDOLSULND]DWL  3ULWLVQLWH 
üHVHSUYLVOMHGHüL 
 8NROLNRMHSRWUHEQRSULWLVQLWH LOL 
X]DVWRSFH]DSUHWUDåLYDQMH %ULVDQMHXQRVDL]LPHQLND
LPHQLNDVOXãDOLFH VOXãDOLFH
 
3UHWUDåLYDQMHSRNDWHJRULML %ULVDQMHXQRVD
 3ULWLVQLWH ]DWLPSULWLVQLWH   3URQDÿLWHåHOMHQLXQRV]DWLP
 2GDEHULWH³Kategorija´]DWLP SULWLVQLWH 
SULWLVQLWH   2GDEHULWH³Obriši´]DWLPSULWLVQLWH
 2GDEHULWHNDWHJRULMXNRMXåHOLWH 
SUHWUDåLYDWL]DWLPSULWLVQLWH   2GDEHULWH³Da´]DWLPSULWLVQLWH 
• 3ULND]XMHVHSUYLXQRVXWRM  3ULWLVQLWH 
NDWHJRULML 
• $NRRGDEHUHWH³Sve´XUHÿDMüH %ULVDQMHVYLKXQRVD
]DYUãLWLSUHWUDåLYDQMHSR  3ULWLVQLWH ]DWLPSULWLVQLWH
NDWHJRULMDPD

 8NROLNRMHSRWUHEQRSULWLVQLWH LOL  2GDEHULWH³Obriši sve´]DWLP
X]DVWRSQR]DSUHWUDåLYDQMH
LPHQLNDVOXãDOLFH SULWLVQLWH 
  2GDEHULWH³Da´]DWLPSULWLVQLWH 
8UHÿLYDQMHXQRVDXLPHQLNX  3RQRYQRRGDEHULWH³Da´]DWLP
SULWLVQLWH 
VOXãDOLFH
8QRVLXLPHQLNXVOXãDOLFHPRJXVH  3ULWLVQLWH 
PLMHQMDWLQDNRQãWRLKVSUHPLWH0RåHWH 
PLMHQMDWLLPHWHOHIRQVNLEURMLNDWHJRULMX

 
 ,PHQLFL
 1DSRPHQD
%LUDQMHMHGQRPWLSNRP %ULãHVHVDPRSULMDYD]DEU]RELUDQMH
 2GJRYDUDMXüLXQRVL]LPHQLNDQLMH
'RGLMHOMLYDQMHXQRVDL]LPHQLND REULVDQ
VOXãDOLFHWLSNDPD]DELUDQMHMHGQLP 
SULWLVNRP 8ODQþDQRELUDQMH
7LSNH>@GR>@PRåHWHUDELWLNDRWLSNH
]DELUDQMHMHGQLPSULWLVNRP 2YDIXQNFLMDYDPRPRJXüDYDELUDQMH
RPRJXþDYDMXüLYDPELUDQMHXQRVDL] WHOHIRQVNRJEURMDL]LPHQLNDVOXãDOLFH
LPHQLNDVOXãDOLFHMHGQLPSULWLVNRP GRNUD]JRYDUDWH)XQNFLMDVHPRåH
NRULVWLWLQSU]DSR]LYDQMHEDQNRYQRJ
 3URQDÿLWHåHOMHQLXQRV]DWLP 3,1DNRMHJLPDWHVSUHPOMHQRJX
SULWLVQLWH  LPHQLNXEH]GDJDELUDWHUXþQR
 2GDEHULWH³Brzo biranje´]DWLP  7LMHNRPSR]LYDSULWLVQLWH 
SULWLVQLWH   3ULWLVQLWH LOL X]DVWRSQR]D
 3ULWLVQLWH LOL ]DRGDELU RGDELUåHOMHQRJXQRVD
åHOMHQHWLSNH]DELUDQMH • 3RJOHGDMWHSUHWUDåLYDQMHSRSUYRP
• .DGDMHWLSNDYHüXSRUDEOMHQDNDR VORYX,QGHNVSUHWUDJDLOLSR
WLSND]DEU]RELUDQMHSULND]DWLüH NDWHJRULML
VH³∗´SRUHGEURMDWLSNH$NR  3ULWLVQLWH ]DELUDQMHEURMD
RGDEHUHWHWXWLSNXSRNDWLüHVH 
³Promijeniti´$NRMHSRWUHEQR 
PRåHWHSURPLMHQLWLSUHWKRGQX
SULMDYX =DMHGQLþNLLPHQLNVDPR
• $NRQHåHOLWHSURPLMHQLWLSULMDYX .;7&'
RGDEHULWH³Natrag´
=DMHGQLþNLLPHQLNRPRJXüDYDYDP
 2GDEHULWH³Spremi´]DWLPSULWLVQLWH SR]LYDQMHEH]UXþQRJXSLVLYDQMDEURMHYD
 6YHVOXãDOLFHSULMDYOMHQHQDLVWXED]QX
 3ULWLVQLWH  VWDQLFXPRJXNRULVWLWL]DMHGQLþNLLPHQLN
 0RåHWHGRGDWLLPHQDLWHOHIRQVNLK
%LUDQMHSULWLVNRPQDWLSNX]DEU]R EURMHYDX]DMHGQLþNLLPHQLNLSUHWUDåLYDWL
ELUDQMH XQRVHSRLPHQX$NRVWHSULMDYOMHQLQD
 3ULWLVQLWHLGUåLWHåHOMHQXWLSNX]D XVOXJXSULND]DEURMDSR]LYDWHOMD&DOOHU
EU]RELUDQMH>@GR>@ ,'PRåHWHNRULVWLWLIXQNFLMXJODVRYQH
• 0RåHWHYLGMHWLRVWDOHSULMDYOMHQH QDMDYHSR]LYDVWU
WLSNH]DEU]RELUDQMHSULWLVNRPQD 
LOL  'RGDYDQMHXQRVDX]DMHGQLþNL
 3ULWLVQLWH LOL 
LPHQLN
  3ULWLVQLWH SXWD
%ULVDQMHSULMDYHWLSNH]DEU]RELUDQMH  3ULWLVQLWH 
 3ULWLVQLWHLGUåLWHåHOMHQXWLSNX]D  2GDEHULWH³Novi unos´]DWLP
EU]RELUDQMH>@GR>@ SULWLVQLWH 
 3ULWLVQLWH ]DWLPSULWLVQLWH  8QHVLWHLPHPD[VORYD]DWLP
 SULWLVQLWH 
 2GDEHULWH³Da´]DWLPSULWLVQLWH   8QHVLWHWHOHIRQVNLEURMPD[
 EURMHYD]DWLPSULWLVQLWH 


 ,PHQLFL
 
 =DVQLPDQMHJODVRYQHQDMDYH 3URQDODåHQMHLSR]LYDQMHXQRVD
RGDEHULWH³Poþetak´]DWLPSULWLVQLWH L]]DMHGQLþNRJLPHQLND
LOLRGDEHULWH³Preskoþi´ 8QRVL]DMHGQLþNRJLPHQLNDVHPRJX
SULWLVQLWH ]DWLPNUHQLWHQDNRUDN SUHWUDåLYDWLSRSUYRPVORYXLOL
 SUHWUDåLYDQMHPNUR]VYHXQRVHLPHQLND
• *ODVRYQLSR]LYVWUMH -HGQRPNDGDSURQDÿHWHåHOMHQLXQRV
XSRUDEOMLYVDPR]DNRULVQLNH SULWLVQLWH LOL ]DELUDQMH
XVOXJH&DOOHU,' WHOHIRQVNRJEURMD
• $NRVHSULNDåH³Mem. puna´ 
REULãLWHVYHQHSRWUHEQHSRUXNHQD 3UHJOHGDYDQMHVYLKXQRVD
WDMQLFLVWU  3ULWLVQLWH SXWD
 .DGDVHSULNDåH³Snimanje´  3ULWLVQLWH LOL X]DVWRSQRGD
JRYRULWHXPLNURIRQ VHSULNDåHåHOMHQLXQRV
• 0D[YULMHPHVQLPDQMDMHVHN 
• 'UåLWHVOXãDOLFXXGDOMHQXRNR 3UHWUDåLYDQMHSRSUYRPVORYX,QGHNV
FPLMDVQRJRYRULWHXPLNURIRQ SUHWUDJD
 =D]DYUãHWDNVQLPDQMDRGDEHULWH  3ULWLVQLWH SXWD
Stop]DWLPSULWLVQLWH   3ULWLVQLWH 
• 5HSURGXFLUDVHVQLPND  2GDEHULWHJUXSX]QDNRYDNRMDVDGUåL
 2GDEHULWH³Spremi´]DWLPSULWLVQLWH VORYRSRNRMHPåHOLWHSUHWUDåLYDWL
 ]DWLPSULWLVQLWH 
 3ULWLVQLWH   3ULWLVQLWHWLSNX]DELUDQMH>@GR>@
NRMDVDGUåLVORYRNRMHWUDåLWH
1DSRPHQD • 3ULWLVQLWHLVWXWLSNXX]DVWRSQRGRN
• $NRVHQD]DVORQXSULNDåH³Greška´ VHSULNDåHSUYLXQRVNRMLSRþLQMH
SRQRYQRVQLPLWHJODVRYQXQDMDYX VYDNLPVORYRPVYUVWDQLPQDWRM
• $NRQHPDPMHVWD]DVSUHPDQMHQRYRJ WLSNL
XQRVDSULND]DWLüHVH³Mem. puna´ • $NRQHSRVWRMLXQRVNRMLSRþLQMH
2EULãLWHQHSRWUHEQHXQRVH VORYRPNRMHVWHRGDEUDOLSULND]DWL
 üHVHSUYLVOMHGHüL
0MHQMDQMHLVSUDYOMDQMHSRJUHãDND  8NROLNRMHSRWUHEQRSULWLVQLWH LOL
3ULWLVQLWH LOL GDSRVWDYLWHNXUVRU X]DVWRSQR]DSUHWUDåLYDQMH
QDEURMLOLVORYRNRMHåHOLWHREULVDWL]DWLP LPHQLNDVOXãDOLFH
SULWLVQLWH 3RVWDYLWHNXUVRUGHVQR
RGPMHVWDJGMHåHOLWHXQLMHWLEURMLOLVORYR
]DWLPSULWLVQLWHRGJRYDUDMXüXWLSNX
1DSRPHQD
• 3ULWLVQLWHLGUåLWH ]DEULVDQMHVYLK
EURMHYDLOLVORYD

 
 ,PHQLFL
 
8UHÿLYDQMHXQRVDX %ULVDQMHXQRVDL]]DMHGQLþNRJ
]DMHGQLþNRPLPHQLNX LPHQLND
8QRVLX]DMHGQLþNRPLPHQLNXPRJXVH 
PLMHQMDWLQDNRQãWRLKVSUHPLWH0RåHWH %ULVDQMHXQRVD
PLMHQMDWLLPHWHOHIRQVNLEURMLJODVRYQX  3URQDÿLWHåHOMHQLXQRV]DWLP
QDMDYX SULWLVQLWH 
  2GDEHULWH³Obriši´]DWLPSULWLVQLWH
0LMHQMDQMHLPHQDWHOHIRQVNRJEURMD
JODVRYQHQDMDYH 
 3URQDÿLWHåHOMHQLXQRV]DWLP  2GDEHULWH³Da´]DWLPSULWLVQLWH 
SULWLVQLWH   3ULWLVQLWH 
 2GDEHULWH³Uredi´]DWLPSULWLVQLWH 
%ULVDQMHVYLKXQRVD

 3ULWLVQLWH SXWD
 $NRMHSRWUHEQRSURPLMHQLWHLPH
PD[VORYD]DWLPSULWLVQLWH
 3ULWLVQLWH 
  2GDEHULWH³Obriši sve´]DWLP
 $NRMHSRWUHEQRSURPLMHQLWH SULWLVQLWH 
WHOHIRQVNLEURMPD[]QDPHQNH  2GDEHULWH³Da´]DWLPSULWLVQLWH 
]DWLPSULWLVQLWH   3RQRYQRRGDEHULWH³Da´]DWLP
 3UHVNRþLWHVQLPLWHLOLREULãLWHVQLPNX SULWLVQLWH 
JODVRYQHQDMDYH  3ULWLVQLWH 
• =DVQLPDQMHJODVRYQHQDMDYH
SR]LYDQDVWDYLWHRGNRUDNDX
SRJODYOMX³'RGDYDQMHXQRVDX
]DMHGQLþNLLPHQLN´VWU
• =DSUHVNDNDQMHVQLPDQMD
RGDEHULWH³Preskoþi´LSULWLVQLWH

• =DEULVDQMHJODVRYQHQDMDYH
RGDEHULWH³Obriši´LSULWLVQLWH

 2GDEHULWH³Spremi´]DWLPSULWLVQLWH

 3ULWLVQLWH 

5HSURGXFLUDQMHJODVRYQHQDMDYH
SR]LYD
 3URQDÿLWHåHOMHQLXQRV]DWLP
SULWLVQLWH VUHGQMDPHND
WLSND
 2GDEHULWH³ýujni poziv´]DWLP
SULWLVQLWH 
• 5HSURGXFLUDVHJODVRYQDQDMDYD
 3ULWLVQLWH 


 ,PHQLFL
 
.RSLUDQMHVYLKXQRVD
.RSLUDQMHXQRVD
 3ULWLVQLWH ]DWLPSULWLVQLWH
LPHQLND 
  2GDEHULWH³Kopiraj sve´]DWLP

SULWLVQLWH 
.RSLUDQMHLPHQLNDVOXãDOLFHX
 8QHVLWHEURMVOXãDOLFHXNRMXåHOLWH
GUXJXVOXãDOLFX NRSLUDWLXQRVL]LPHQLND
8QRVLLPHQLNDVOXãDOLFHPRJXVHNRSLUDWL • .DGDVHSUHNRSLUDMXVYLXQRVL
L]VOXãDOLFHXLPHQLNNRPSDWLELOQH SULND]DWLüHVH³Završeno´
3DQDVRQLFVOXãDOLFH
  3ULWLVQLWH 

.RSLUDQMHMHGQRJXQRVD 1DSRPHQD
• $NRGUXJDVOXãDOLFDSULPDWHOMQLMHX
 3URQDÿLWHåHOMHQLXQRV]DWLP VWDQMXþHNDQMDQDYDãRMVOXãDOLFL
SULWLVQLWH  SRãLOMDWHOMüHVHSULND]DWL³Pogrešno´
 2GDEHULWH³Kopiraj´]DWLPSULWLVQLWH • $NRVHNRSLUDQMHSUHNLQHQDNRQãWRMH
 NRSLUDQQDMPDQMHMHGDQXQRVQDYDãRM
 8QHVLWHEURMVOXãDOLFHXNRMXåHOLWH
NRSLUDWLXQRVL]LPHQLND
 =DQDVWDYDNNRSLUDQMDGUXJLKXQRVD
SULWLVQLWH³Da´]DWLPSULWLVQLWH 
3URQDÿLWHåHOMHQLXQRV]DWLP
VOXãDOLFLSRãLOMDWHOMüHVHSULND]DWL
³Nepotpuno´

.RSLUDQMHXQRVDLPHQLND
VOXãDOLFHX]DMHGQLþNLLPHQLN
SULWLVQLWH  VDPR.;7&'
• =D]DYUãDYDQMHNRSLUDQMD  3URQDÿLWHåHOMHQLXQRVL]LPHQLND
SULWLVQLWH³Ne´]DWLPSULWLVQLWH  VOXãDOLFH]DWLPSULWLVQLWH 
 3ULWLVQLWH   2GDEHULWH³Kopiraj´]DWLPSULWLVQLWH

 3ULWLVQLWH>@
 =DQDVWDYDNNRSLUDQMDGUXJLKXQRVD
RGDEHULWH³Da´]DWLPSULWLVQLWH 
3URQDÿLWHåHOMHQLXQRV]DWLP
SULWLVQLWH 
• =D]DYUãDYDQMHNRSLUDQMD
RGDEHULWH³Ne´]DWLPSULWLVQLWH

 3ULWLVQLWH 


 
 3RVWDYNHVOXãDOLFH


9RGLþ]DSRVWDYNHVOXãDOLFH
'ROMHMHRWLVQXWDWDEOLFDVSUHJOHGRPVYLKSRVWDYNLNRMHVHPRJXSRGHãDYDWLQDVOXãDOLFL
• .DGDSRGHãDYDWHVOXãDOLFXWUHQXWQDSRVWDYNDMHR]QDþHQDVŹ

,]ERUQLN 'RGDWQL 'RGDWQLL]ERUQLN 7YRUQLþND 6WU
VOXãDOLFH L]ERUQLN SRVWDYND
Post. Postavi dat/vri - VWU
vremena Alarm Iskljuþeno VWU
Postavke Glasnoüa zvona 0D[ VWU
zvona Vanjsko zvono Zvono 1 VWU
Interno zvono Zvono 1 VWU
Noüni Start/Kraj  VWU
naþin Uklj/isklj Iskljuþeno VWU
Zadrška zvona 60 sek. VWU
Odaberi kategor. - VWU
Post.zaslona Prikaz:Cekanje iskljuþeno VWU
Odaberite jezik Engleski VWU
Kontrast .RQWUDVW VWU
Opcije Zabrana poziva Iskljuþeno VWU
poziva Autom.razgovor Iskljuþeno VWU
Prijava Prijavi sluš. - VWU
Odabir baze - Auto VWU
Ostale PIN slušalice 0000 VWU
opcije LetterWise Engleski VWU
Ton tipke Ukljuþeno VWU
Reset slušalice - VWU

1DSRPHQD
• 'RVWDYNHL]ERUQLNDPRJXELWLSULND]DQHXLVWRYULMHPH=DRGDELUVWDYNHL]ERUQLND
NRMDQLMHSULND]DQDSRPLþLWHVHJRUHLOLGROMHSULWLVNRPQDWLSNX]DQDYLJDFLMXRGQRVQR
LOL 


 3RVWDYNHVOXãDOLFH
 
3RVWDYOMDQMHYUHPHQD 3RVWDYNH]YRQD
 
$ODUP -DþLQD]YRQD
$ODUPüHVHRJODãDYDWLPLQXWHNDGDMH  3ULWLVQLWH 
SRVWDYOMHQQD³Jedanput´LOL³Svaki dan´  2GDEHULWHPodeš. slušal]DWLP
3UHWKRGQRSRGHVLWHGDWXPLYULMHPHVWU
SULWLVQLWH 
 3ULWLVQLWH 
 2GDEHULWH³Postavka zvona´]DWLP
 2GDEHULWHPodeš. slušal]DWLP SULWLVQLWH 
SULWLVQLWH 
 2GDEHULWH³Glasnoüa zvona´]DWLP
 2GDEHULWH³Post. vremena´]DWLP SULWLVQLWH 
SULWLVQLWH 
 3ULWLVQLWH LOL X]DVWRSQR]DRGDELU
 2GDEHULWH³Alarm´]DWLPSXWDSULWLVQLWH åHOMHQHMDþLQH
   3ULWLVQLWH 
 2GDEHULWHQDþLQUDGDDODUPD]DWLP  3ULWLVQLWH 
SULWLVQLWH  
 ³Jedanput´$ODUPüHVHRJODVLWL ,VNOMXþLYDQMH]YRQD
MHGQRPXRGUHÿHQRYULMHPH8QHVLWH  6OLMHGLWHNRUDNHGRL]RGORPND-DþLQD
åHOMHQLGDQLPMHVHFRGDELURP ]YRQDVWU
]QDPHQNH]DVYDNL
 3ULWLVQLWH X]DVWRSQRGDVHSULNDåH
 ³Svaki dan´$ODUPüHRJODãDYDWL
Iskljuþeno
VYDNLGDQXRGUHÿHQRYULMHPH
 ³Iskljuþeno´$ODUPLVNOMXþHQ  3ULWLVQLWH 
3RQRYQRSULWLVQLWH ]DWLPSULWLVQLWH 1DSRPHQD
]D]DYUãHWDN • $ODUPüHVHRJODãDYDWLLVOXãDOLFDüH]YRQLWL
]DLQWHUQHSR]LYHLSULOLNRPWUDåHQMDþDNLDNR
 8QHVLWHåHOMHQLVDWLPLQXWHRGDELURP MH]YRQRXJDãHQR
]QDPHQNH]DVYDNL
• .DGDMH]YRQRLVNOMXþHQRSULND]XMHVH
• 0RåHWHRGDEUDWL³$0´LOL³30´VDWQL
LOLVDWQLSULND]X]DVWRSQLPSULWLVNRP ZVONO ISK

QD  3URPMHQDYUVWH]YRQD
 3ULWLVQLWH  0RåHWHSURPMHQLWL]YRQRNRMHVHNRULVWLQD
 2GDEHULWH]YRQRNRMHüHVHRJODVLWLX VOXãDOLFL
GHILQLUDQRYULMHPH]DWLPSULWLVQLWH  ³Vanjsko zvono´2GDEHULWH]YRQR]D
 3ULWLVQLWH³Spremi´]DWLPSULWLVQLWH  YDQMVNHSR]LYH
³Interno zvono´2GDEHULWH]YRQR]D
 3ULWLVQLWH 
LQWHUQHSR]LYH
1DSRPHQD  3ULWLVQLWH 
• =D]DXVWDYOMDQMHDODUPDSULWLVQLWHELORNRMX  2GDEHULWHPodeš. slušal]DWLP
EURMþDQXWLSNX
SULWLVQLWH 
• 7LMHNRPUD]JRYRUDLOLLQWHUFRPDDODUPVH
QHüHRJODVLWLGRSUHVWDQNDUD]JRYRUD  2GDEHULWH³Postavka zvona´]DWLP
• $ODUPüHVHRJODVLWLXRGUHÿHQRYULMHPHþDN SULWLVQLWH 
LNDGDMH]YRQRLVNOMXþHQR  2GDEHULWHåHOMHQXVWDYNXLSULWLVQLWH 
• $NRRGDEHUHWH³Jedanput´SRVWDYNDüHVH  2GDEHULWHåHOMHQR]YRQRLSULWLVQLWH 
SRVWDYLWLQD³Iskljuþeno´QDNRQãWRVH  3ULWLVQLWH 
DODUPRJODVL

 
 3RVWDYNHVOXãDOLFH

1DSRPHQD
8NOMXþLYDQMHLVNOMXþLYDQMHQRüQRJQDþLQD
• $NRRGDEHUHWHMHGQXRGPHORGLMD]YRQD
UDGD
PHORGLMDüHQDVWDYLWLVYLUDWLQHNROLNRVHNXQGL
DNRSR]LYDWHOMSUHNLQHSULMHQHJRRGJRYRULWH 3ULWLVQLWH 
QDSR]LY0RåGDüHWHþXWLWRQVORERGQHOLQLMH 2GDEHULWHPodeš. slušal]DWLP
LOLüHELWLWLãLQDNDGDGLJQHWHVOXãDOLFX SULWLVQLWH 
• 6SUHPOMHQHPHORGLMHXRYRPSURL]YRGXVH 2GDEHULWH³Postavka zvona´]DWLP
NRULVWHX]GR]YROX0=R1(&R/WG SULWLVQLWH 

2GDEHULWH³Noüni naþin´LSULWLVQLWH 
1RüQLQDþLQUDGD 2GDEHULWH³Uklj./Isklj´LSULWLVQLWH 
1RüQLQDþLQUDGDRPRJXüXMHYDPGDL]DEHUHWH 2GDEHULWH³Ukljuceno´LOL³Iskljuceno´
YUHPHQVNRUD]GREOMHWLMHNRPNRMHJVOXãDOLFD ]DWLPSULWLVQLWH 
QHüH]YRQLWL]DYDQMVNHSR]LYH2YDIXQNFLMDMH 3ULWLVQLWH 
NRULVQDXYULMHPHXNRMHPQHåHOLWHGDYDVVH 
X]QHPLUDYDQSUGRNVSDYDWH1RüQLQDþLQ 1DSRPHQD
UDGDVHPRåHSRVWDYLWLQHRYLVQR]DVOXãDOLFXL • .DGDMHQRüQLQDþLQUDGDXNOMXþHQSULND]XMH
ED]QXVWDQLFXVWU.RULVWHüLNDWHJRULMH VH>N@
WHOHIRQVNRJLPHQLNDVOXãDOLFHVWUPRåHWH
RGDEUDWLRQXNDWHJRULMXQDNRMXåHOLWHGDVH 
QRüQLQDþLQUDGDQHRGQRVLWMGDVOXãDOLFD]YRQL 3RVWDYOMDQMHRGJRÿHQRJ]YRQD]DQRüQL
VDPR]DNRULVQLNH&DOOHU,'XVOXJH QDþLQUDGD
3UHWKRGQRSRVWDYLWHGDWXPLYULMHPHVWU 2YDSRVWDYNDRPRJXüXMH]YRQMHQMHVOXãDOLFHX
 QRüQRPQDþLQXUDGDDNRSR]LYDWHOMþHNDGXåH
YULMHPH1DNRQRGUHÿHQRJYUHPHQDVOXãDOLFD
3RGHãDYDQMHYUHPHQD]DQRüQLQDþLQUDGD üH]YRQLWLNRULVQRDNRQHWNRQHRGJRGLYRWUHED
 3ULWLVQLWH  UD]JRYDUDWLVYDPD$NRRGDEHUHWH³Nema
 2GDEHULWHPodeš. slušal]DWLP zvona´VOXãDOLFDQHüH]YRQLWLWLMHNRPQRüQRJ
SULWLVQLWH  QDþLQDUDGD
 2GDEHULWH³Postavka zvona´]DWLP 3ULWLVQLWH 
SULWLVQLWH  2GDEHULWHPodeš. slušal]DWLP
 2GDEHULWH³Noüni naþin´LSULWLVQLWH  SULWLVQLWH 
 2GDEHULWH³Start/kraj´LSULWLVQLWH  2GDEHULWH³Postavka zvona´]DWLP
 8QHVLWHåHOMHQLVDWLPLQXWHSRþHWNDUDGD SULWLVQLWH 
RYHIXQNFLMHRGDELURP]QDPHQNH]DVYDNL 2GDEHULWH³Noüni naþin´LSULWLVQLWH 
• $NRNRULVWLWHVDWQLXQRVRGDEHULWH³AM´
2GDEHULWH³Zadrška zvona´]DWLP
LOL³PM´SULWLVNRPQD SULMHXQRVD
SULWLVQLWH 
YUHPHQD
2GDEHULWHåHOMHQXSRVWDYNXLSULWLVQLWH 
 8QHVLWHåHOMHQLVDWLPLQXWHSUHVWDQNDUDGD
RYHIXQNFLMHRGDELURP]QDPHNH]DVYDNL 3ULWLVQLWH 

• $NRNRULVWLWHVDWQLXQRVRGDEHULWH³AM´
2GDELUNDWHJRULMHNRMD]DRELOD]LQRüQL
LOL³PM´SULWLVNRPQD SULMHXQRVD QDþLQDUDGD
YUHPHQD
 3ULWLVQLWH 
3ULWLVQLWH 
 3ULWLVQLWH 
2GDEHULWHPodeš. slušal]DWLP
SULWLVQLWH 


 3RVWDYNHVOXãDOLFH
 2GDEHULWH³Postavka zvona´]DWLP 2GDEHULWHPodeš. slušal]DWLP
SULWLVQLWH  SULWLVQLWH 
 2GDEHULWH³Noüni naþin´LSULWLVQLWH  2GDEHULWH³Post. zaslona´]DWLP
 2GDEHULWH³Odaberi kategor´]DWLP SULWLVQLWH 
SULWLVQLWH  2GDEHULWH³Odaberite jezik´]DWLP
 3ULWLVQLWHQDåHOMHQXNDWHJRULMX]DWLP SULWLVQLWH 
SULWLVQLWH  2GDEHULWHåHOMHQLMH]LN]DWLPSULWLVQLWH 
• %URMRGDEUDQHNDWHJRULMHüHWUHSHULWL 3ULWLVQLWH 
• =DEULVDQMHEURMDRGDEUDQHNDWHJRULMH 1DSRPHQD
SRQRYQRSULWLVQLWHEURM%URMüHSUHVWDWL
WUHSHULWL • $NRRGDEHUHWHMH]LNNRMLQHUD]XPLMHWH
 3ULWLVQLWH  SULWLVQLWH  SULWLVQLWHSXWD
SULWLVQLWH SULWLVQLWHSXWD 
1DSRPHQD
SULWVQLWH SULWLVQLWH SULWLVQLWH 
• $NRMHSULPOMHQLSR]LYVMHGQRJRGEURMDL] RGDEHULWHåHOMHQLMH]LN]DWLPSULWLVQLWH 
NDWHJRULMHNRMD]DRELOD]LQRüQLQDþLQUDGD
3ULWLVQLWH 
]YRQLWLüHVDPRVOXãDOLFD 

3URPMHQDNRQWUDVWD]DVORQD

3RVWDYNH]DVORQD 3ULWLVQLWH 
 2GDEHULWHPodeš. slušal]DWLP
2GDELUSULND]DXVWDQMXþHNDQMD SULWLVQLWH 
³Broj baze´3ULND]XMHVHEURMWUHQXWQH 2GDEHULWH³Post. zaslona´]DWLP
ED]QHVWDQLFH SULWLVQLWH 
³Broj slušalice´3ULND]XMHVHEURM 2GDEHULWH³Kontrast´]DWLPSULWLVQLWH 
VOXãDOLFH
³Iskljuþeno´3ULND]XMHVHVDPRGDWXPL 3ULWLVQLWH LOL X]DVWRSQRGD
YULMHPH RGDEHUHWHåHOMHQLNRQWUDVWLSULWLVQLWH 
3ULWLVQLWH 
 3ULWLVQLWH  
 2GDEHULWHPodeš. slušal]DWLP 
SULWLVQLWH  2SFLMHSR]LYD
 2GDEHULWH³Post. zaslona´]DWLP 
SULWLVQLWH  8NOMXþLYDQMHLVNOMXþLYDQMH]DEUDQH
 2GDEHULWH³Prikaz:þekanje´]DWLP SR]LYDQMD
SULWLVQLWH  2YDIXQNFLMD]DEUDQMXMHYDQMVNHSR]LYH.DGD
MH]DEUDQDSR]LYDQMDXNOMXþHQDPRJXüHMH
 2GDEHULWHåHOMHQXSRVWDYNXLSULWLVQLWH 
RVWYDULWLVDPRLQWHUQHSR]LYHLSR]LYHXQXåGL
 3ULWLVQLWH 
3ULWLVQLWH 
1DSRPHQD
2GDEHULWHPodeš. slušal]DWLP
• $NRMHRGDEUDQ³Broj baze´DEURMED]HMH
SULWLVQLWH 
SULND]XMHVH–2-
2GDEHULWH³Opcije poziva´]DWLP
• $NRMHRGDEUDQ³Broj slušalice´DEURM
VOXãDOLFHMHSULND]XMHVH>@ SULWLVQLWH 
 2GDEHULWH³Zabrana poziva´]DWLP
SULWLVQLWH 
3URPMHQDMH]LND]DVORQD 8SLãLWH³´WYRUQLþNL3,1VOXãDOLFH
 3ULWLVQLWH  • $NRVWHSURPLMHQLOL3,1XQHVLWHJD
 
 3RVWDYNHVOXãDOLFH
 2GDEHULWH³Ukljuþeno´LOL³Iskljuþeno´ 8QHVLWHWUHQXWQL]QDPHQNDVWL3,1
]DWLPSULWLVQLWH  VOXãDOLFH
 3ULWLVQLWH  8QHVLWHQRYL]QDPHQNDVWL3,1VOXãDOLFH
 ]DWLPSULWLVQLWH 
1DSRPHQD 3ULWLVQLWH 
• .DGDMHXNOMXþHQD]DEUDQDSR]LYDQMD 
SULND]XMHVH  3URPMHQD/HWWHU:LVHŠMH]LND
 0RåHWHSURPMHQLWLMH]LNNRMLVHNRULVWL]D
8NOMXþLYDQMHLVNOMXþLYDQMH /HWWHU:LVHXQRVWHNVWDVWU
DXWRPDWVNRJUD]JRYRUD 3ULWLVQLWH 
.DGDMHRYDIXQNFLMDXNOMXþHQDPRåHWHVH 2GDEHULWHPodeš. slušal]DWLP
MDYOMDWLMHGQRVWDYQLPSRGL]DQMHPVOXãDOLFHV SULWLVQLWH 
ED]QHVWDQLFH1HPRUDWHSULWLVQXWL  2GDEHULWH³Ostale opcije´]DWLP
 3ULWLVQLWH  SULWLVQLWH 
 2GDEHULWHPodeš. slušal]DWLP 2GDEHULWH³LetterWise´LSULWLVQLWH 
SULWLVQLWH  2GDEHULWHåHOMHQLMH]LNLSULWLVQLWH 
 2GDEHULWH³Opcije poziva´]DWLP 3ULWLVQLWH 

SULWLVQLWH 
8NOMXþLYDQMHLVNOMXþLYDQMHWRQD
 2GDEHULWH³Autom.razgovor´]DWLP WLSNL
SULWLVQLWH  7RQWLSNLVHþXMHNDGDSULWLVQLWHQHNXWLSNX
 2GDEHULWH³Ukljuþeno´LOL“Iskljuþeno´ 8NOMXþXMXüLWRQSRWYUGHLWRQSRJUHãNH
]DWLPSULWLVQLWH  3ULWLVQLWH 
 3ULWLVQLWH  2GDEHULWHPodeš. slušal]DWLP
 SULWLVQLWH 
2VWDOHRSFLMH 2GDEHULWH³Ostale opcije´]DWLP
 SULWLVQLWH 
3URPMHQD3,1DVOXãDOLFH 2GDEHULWH³Ton tipke´LSULWLVQLWH 
=D]DãWLLWX3,1VOXãDOLFHPRUDELWLXQHãHQNRG 2GDEHULWH³Ukljuþeno´LOL³IskljXþHQR´
SURPMHQHRGDEUDQLKSRVWDYNL7YRUQLþNL3,1MH ]DWLPSULWLVQLWH 
³´ 3ULWLVQLWH 
9DåQR 1DSRPHQD
• $NRSURPLMHQLWH3,1PROLPRYDV]DELOMHåLWH • $NRMHWRQWLSNLLVNOMXþHQWRQSRJUHãNHVH
YDãQRYL3,18UHÿDMYDPQHüHRWNULWLQRYL QHüHRJODVLWLNDGDXQHVHWHSRJUHãDQ3,1LOL
3,1$NR]DERUDYLWHYDã3,1NRQWDNWLUDMWH NDGDVHPHPRULMDQDSXQL
FHQWUDOQLVHUYLV 
 3ULWLVQLWH  9UDüDQMHVOXãDOLFHQDWYRUQLþNH
 2GDEHULWHPodeš. slušal]DWLP SRVWDYNH
SULWLVQLWH  3ULWLVQLWH 
 2GDEHULWH³Ostale opcije´]DWLP 2GDEHULWHPodeš. slušal]DWLP
SULWLVQLWH  SULWLVQLWH 
 2GDEHULWH³PIN slušalice´]DWLP 2GDEHULWH³Ostale opcije´]DWLP
SULWLVQLWH  SULWLVQLWH 


 3RVWDYNHVOXãDOLFH
 2GDEHULWH³Reset slušalice´]DWLP
SULWLVQLWH 
 8QHVLWH³´WYRUQLþNL3,1VOXãDOLFH
• $NRVWHSURPLMHQLOL3,1XQHVLWHJD
 2GDEHULWH³Da´]DWLPSULWLVQLWH 
 3ULWLVQLWH 

1DSRPHQD
• 6OMHGHüHSRVWDYNHüHVHL]EULVDWLLOLSRVWDYLWL
QDWYRUQLþNXSRVWDYNX
 3RVWDYNHQDYHGHQHQDVWUDQLFL
 3RSLVEURMHYD]DSRQRYQRSR]LYDQMH
 3REROMãDQMHJODVD
 ,PHQDNDWHJRULMD
 7RQRYL]YRQDNDWHJRULMD
• 6OMHGHüHSRVWDYNHüHVHVDþXYDWL
 8QRVLXLPHQLNXVOXãDOLFHLPHQD
NDWHJRULMDLWRQRYLüHVHSRVWDYLWLQD
WYRUQLþNHSRVWDYNH
 'DWXPLYULMHPH

 
 3RVWDYNHED]H


9RGLþNUR]SRVWDYNHED]QHVWDQLFH
'ROMHMHRWLVQXWDWDEOLFDVSUHJOHGRPVYLKSRVWDYNLNRMHVHPRJXSRGHãDYDWLQDED]L
• .DGDSRGHãDYDWHED]XWUHQXWQDSRVWDYNDMHR]QDþHQDVŹ

,]ERUQLNED]QH 'RGDWQL 'RGDWQL 7YRUQLþND 6WUDQD
VWDQLFH L]ERUQLN L]ERUQLN SRVWDYND
Postavka Glasnoüa zvona 6UHGQMH VWU
zvona Noüni naþin start/kraj  VWU
Uklj/isklj Iskljuceno VWU
Zadrška 60 sek. VWU
zvona
Opcije Naþin biranja Tonski VWU
poziva Ponovni poziv IODVK 600 msek. VWU
Trajanje pauze 3 sek. VWU
Hitni brojevi - VWU
Ograniþ. Poziva - VWU
Ostale PIN baze 0000 VWU
opcije Reset baze - VWU
1DSRPHQD
• 'RVWDYNHL]ERUQLNDPRJXELWLSULND]DQDXLVWRYULMHPH=DRGDELUVWDYNHL]ERUQLNDNRMD
QLMHSULND]DQDSRPLþLWHVHJRUHLOLGROMHSULWLVNRPQDWLSNX]DQDYLJDFLMXRGQRVQR LOL




 3RVWDYNHED]H
 • $NRNRULVWLWHVDWQLXQRVRGDEHULWH
3RVWDYNH]YRQD ³$0´LOL³30´SULWLVNRPQD SULMH
XQRVDYUHPHQD

-DþLQD]YRQD  3ULWLVQLWH 
3ULWLVQLWH   3ULWLVQLWH 

2GDEHULWHPodeš. baze]DWLPSULWLVQLWH 8NOMXþLYDQMHLVNOMXþLYDQMHQRüQRJQDþLQD
 UDGD
8QHVLWHWYRUQLþNL3,1ED]H 3ULWLVQLWH 
• $NRVWHSURPLMHQLOL3,1XQHVLWHJD
2GDEHULWHPodeš. bazeLSULWLVQLWH 
2GDEHULWH³Postavka zvona´]DWLP
SULWLVQLWH 
8QHVLWH³´WYRUQLþNL3,1ED]H
• $NRVWHSURPLMHQLOL3,1XQHVLWHJD
2GDEHULWH³Glasnoüa zvona´]DWLP 2GDEHULWH³Postavka zvona´]DWLP
SULWLVQLWH 
SULWLVQLWH 
3ULWLVQLWH LOL X]DVWRSQR]DRGDELU
2GDEHULWH³Noüni naþin´LSULWLVQLWH 
åHOMHQHMDþLQH
3ULWLVQLWH  2GDEHULWH³uklj/Isklj´LSULWLVQLWH 
3ULWLVQLWH  2GDEHULWH³Ukljuþeno´LOL³Iskljuþeno´
 ]DWLPSULWLVQLWH 
1RüQLQDþLQUDGD 3ULWLVQLWH 

1RüQLQDþLQUDGDRPRJXüXMHYDPGDL]DEHUHWH
YUHPHQVNRUD]GREOMHWLMHNRPNRMHJED]DQHüH 3RVWDYOMDQMHRGJRÿHQRJ]YRQD]DQRüQL
]YRQLWL]DYDQMVNHSR]LYH2YDIXQNFLMDMH QDþLQUDGD
NRULVQDXYULMHPHXNRMHPQHåHOLWHGDYDVVH 2YDSRVWDYNDRPRJXüXMH]YRQMHQMHED]HX
X]QHPLUDYDQSUGRNVSDYDWH1RüQLQDþLQ QRüQRPQDþLQXUDGDDNRSR]LYDWHOMþHNDGXåH
UDGDVHPRåHSRVWDYLWLQHRYLVQR]DVOXãDOLFX YULMHPH1DNRQRGUHÿHQRJYUHPHQDVOXãDOLFD
VWULED]QXVWDQLFX üH]YRQLWLNRULVQRDNRQHWNRQHRGJRGLYRWUHED
3UHWKRGQRSRGHVLWHGDWXPLYULMHPHVWU UD]JRYDUDWLVYDPD
 $NRRGDEHUHWH³Nema zvona´ED]DQHüH
3RGHãDYDQMHYUHPHQD]DQRüQLQDþLQUDGD ]YRQLWLWLMHNRPQRüQRJQDþLQDUDGD
 3ULWLVQLWH  3ULWLVQLWH 
 2GDEHULWHPodeš. bazeLSULWLVQLWH  2GDEHULWHPodeš. bazeLSULWLVQLWH 
 8QHVLWH³´´WYRUQLþNL3,1ED]H 8QHVLWH³´WYRUQLþNL3,1ED]H
• $NRVWHSURPLMHQLOL3,1XQHVLWHJDVWU • $NRVWHSURPLMHQLOL3,1XQHVLWHJD
 2GDEHULWH³Postavka zvona´]DWLP
 2GDEHULWH³Postavka zvona´]DWLP SULWLVQLWH 
SULWLVQLWH  2GDEHULWH³Noüni naþin´LSULWLVQLWH 
 2GDEHULWH³Noüni naþin´LSULWLVQLWH  2GDEHULWH³Zadrška zvona´]DWLP
 2GDEHULWH³start/kraj´LSULWLVQLWH  SULWLVQLWH 
 8QHVLWHåHOMHQLVDWLPLQXWH]DXNOMXþLYDQMH 2GDEHULWHåHOMHQXSRVWDYNXLSULWLVQLWH 
RYHIXQNFLMHRGDELURP]QDPHQNH]DVYDNL 3ULWLVQLWH 
• $NRNRULVWLWHVDWQLXQRVRGDEHULWH
³$0´LOL³30´SULWLVNRPQD SULMH
XQRVDYUHPHQD
8QHVLWHåHOMHQLVDWLPLQXWH]DLVNOMXþLYDQMH
RYHIXQNFLMHRGDELURP]QDPHQNH]DVYDNL
 
 3RVWDYNHED]H
 8QHVLWH³´WYRUQLþNL3,1ED]H
• $NRVWHSURPLMHQLOL3,1XQHVLWHJD
2SFLMHSR]LYD 2GDEHULWH³Opcije poziva´]DWLP

3RVWDYOMDQMHQDþLQDELUDQMD SULWLVQLWH 
WRQVNRSXOVQR 2GDEHULWH³Trajanje pauze´]DWLP
3URPLMHQLWHQDþLQELUDQMDRYLVQRRYUVWLYDãH SULWLVQLWH 
WHOHIRQVNHOLQLMH 2GDEHULWHåHOMHQXSRVWDYNXLSULWLVQLWH 
³Tonski´2GDEHULWHNDGDLPDWHOLQLMXV 3ULWLVQLWH 
WRQVNLPELUDQMHP 
³Impulsno´2GDEHULWHNDGDLPDWHOLQLMXV 6SUHPDQMHPLMHQMDQMHEURMD]D
URWDFLRQLPLOLSXOVQLPELUDQMHP KLWQLSR]LY
3ULWLVQLWH  2YDSRVWDYNDRGUHÿXMHNRMLWHOHIRQVNLEURMVH
2GDEHULWH´Podeš. baze´LSULWLVQLWH  PRåHSR]LYDWLNDGDMHXNOMXþHQD]DEUDQD
SR]LYDQMD
8QHVLWH³´WYRUQLþNL3,1ED]H
• $NRVWHSURPLMHQLOL3,1XQHVLWHJD
3ULWLVQLWH 
2GDEHULWH³Opcije poziva´]DWLP 2GDEHULWHPodeš. bazeLSULWLVQLWH 
SULWLVQLWH  8QHVLWH³´WYRUQLþNL3,1ED]H
• $NRVWHSURPLMHQLOL3,1XQHVLWHJD
2GDEHULWH³Naþin biranja´]DWLP
2GDEHULWH³Opcije poziva´]DWLP
SULWLVQLWH 
SULWLVQLWH 
2GDEHULWHåHOMHQXSRVWDYNXLSULWLVQLWH 
2GDEHULWH³Hitni brojevi´]DWLP
3ULWLVQLWH 
 SULWLVQLWH 
0LMHQMDQMHWUDMDQMDIODVKVLJQDOD 2GDEHULWHPHPRULMVNXORNDFLMX]DWLP
SULWLVQLWH 
$NRMHSRWUHEQRSURPLMHQLWHWUDMDQMHIODVK
VLJQDODRYLVQRR]DKWMHYLPDYDãHJGDYDWHOMD • $NRPHPRULMVNDORNDFLMDYHüVDGUåLEURM
XVOXJDLOL3%;D ]DKLWQRSR]LYDQMHEURMVHSULND]XMH
8QHVLWHSURPLMHQLWHEURMLSULWLVQLWH 
 3ULWLVQLWH  • =DEULVDQMHEURMD]DKLWQRSR]LYDQMH
 2GDEHULWHPodeš. bazeLSULWLVQLWH  SULWLVQLWHLGUåLWH 
 8QHVLWH³´WYRUQLþNL3,1ED]H
• $NRVWHSURPLMHQLOL3,1XQHVLWHJD
 2GDEHULWH³Opcije poziva´]DWLP
SULWLVQLWH 
 2GDEHULWH³Ponovni poziv´]DWLP
SULWLVQLWH 
 2GDEHULWHåHOMHQXSRVWDYNXLSULWLVQLWH
 3ULWLVQLWH 

3RVWDYOMDQMHWUDMDQMDSDX]H
$NRMHSRWUHEQRSURPLMHQLWHWUDMDQMHSDX]H
RYLVQRR]DKWMHYLPDYDãHJGDYDWHOMDXVOXJDLOL
3%;D
3ULWLVQLWH 

3RVWDYOMDQMHRJUDQLþHQMDELUDQMD
0RåHWHRJUDQLþLWLRGUHÿHQHVOXãDOLFHRGELUDQMD
SRMHGLQLKEURMHYD0RåHVHVSUHPLWLGR
WHOHIRQVNLKEURMHYDLRGDEUDWLNRMDVOXãDOLFDüH
 LPDWLRJUDQLþHQMH6SUHPDQMHSR]LYQLKEURMHYD
JUDGRYDXRYXIXQNFLMXRJUDQLþLWLüHRGDEUDQH
VOXãDOLFHQDELUDQMHELORNRMHJEURMDL]WRJ
JUDGD$NRVHELUD]DEUDQMHQLEURMSR]LYVH
QHüHRVWYDULWLD]DEUDQMHQLEURMüHWUHSHULWLQD
]DVORQX
3ULWLVQLWH 
2GDEHULWHPodeš. bazeLSULWLVQLWH 
 3ULWLVQLWH  8QHVLWH³´WYRUQLþNL3,1ED]H
 2GDEHULWHPodeš. bazeLSULWLVQLWH  • $NRVWHSURPLMHQLOL3,1XQHVLWHJD


 3RVWDYNHED]H
 2GDEHULWH³Opcije poziva´]DWLP 8QHVLWHQRYL]QDPHQNDVWL3,1VOXãDOLFH
SULWLVQLWH  ]DWLPSULWLVQLWH 
 2GDEHULWH³Ograniþeno biranje´]DWLP 3ULWLVQLWH 
SULWLVQLWH  
 2GDEHULWHNRMHüHVOXãDOLFHELWRJUDQLþHQH 9UDüDQMHED]HQDWYRUQLþNH
SULWLVNRPEURMDåHOMHQHVOXãDOLFH SRVWDYNH
• 3ULND]DWLüHVHEURMHYLVYLKSULMDYOMHQLK 3ULWLVQLWH 
VOXãDOLFD 2GDEHULWHPodeš. bazeLSULWLVQLWH 
• %URMNRMLWUHSHULR]QDþDYDVOXãDOLFXNRMRMMH
GRGLMHOMHQRRJUDQLþHQRELUDQMH
• =DLVNOMXþLYDQMHRJUDQLþHQRJELUDQMDQD
VOXãDOLFLSRQRYQRSULWLVQLWHEURM%URMüH
SUHVWDWLWUHSHULWL
 3ULWLVQLWH 
 2GDEHULWHPHPRULMVNXORNDFLMX]DWLP
SULWLVQLWH  3ULWLVQLWH
• $NRPHPRULMVNDORNDFLMDYHüVDGUåLEURM
]DRJUDQLþHQRELUDQMHEURMüHVHSULND]DWL
 8QHVLWHWHOHIRQVNLEURMLOLSR]LYQLEURMNRMLüH
8QHVLWH³´WYRUQLþNL3,1
• $NRVWHSURPLMHQLOL3,1XQHVLWHJD
2GDEHULWH³Ostale opcije´]DWLP
SULWLVQLWH 
2GDEHULWH³Reset baze´LSULWLVQLWH 
2GDEHULWH³Da´]DWLPSULWLVQLWH 

1DSRPHQD
• 6OMHGHüHSRVWDYNHüHVHL]EULVDWLLOLSRVWDYLWL
QDWYRUQLþNXSRVWDYNX
ELWLRJUDQLþHQPD[EURMHYD]DWLP  3RVWDYNHQDYHGHQHQDVWU
SULWLVQLWH   6YH606SRUXNH
• =DEULVDQMHRJUDQLþHQRJEURMDSULWLVQLWH  3RVWDYNHRVREQRJSRãWDQVNRJSUHWLQFD
 ]D606
 3RSLVSR]LYD
 3ULWLVQLWH 
• 6OMHGHüHSRVWDYNHüHVHVDþXYDWL

 'DWXPLYULMHPH
2VWDOHRSFLMH  8QRVLX]DMHGQLþNRPLPHQLNXVDPR.;
 7&'
3URPMHQD3,1DED]H  =DSLVLXNOMXþXMXüLSR]GUDYQXSRUXNX
=D]DãWLLWX3,1ED]HPRUDELWLXQHãHQNRG SRUXNHSR]LYDWHOMDJODVRYQH]DSLVH
SURPMHQHRGDEUDQLKSRVWDYNL7YRUQLþNL3,1MH JODVRYQHQDMDYHSR]LYDLVQLPOMHQH
³´ UD]JRYRUHVDPR.;7&'

9DåQR

• $NRSURPLMHQLWH3,1PROLPRYDV]DELOMHåLWH 
YDãQRYL3,18UHÿDMYDPQHüHRWNULWLQRYL
3,1$NR]DERUDYLWHYDã3,1NRQWDNWLUDMWH
FHQWUDOQLVHUYLV
 3ULWLVQLWH 
 2GDEHULWHPodeš. bazeLSULWLVQLWH 
 8QHVLWH³´WYRUQLþNL3,1
• $NRVWHSURPLMHQLOL3,1XQHVLWHJD
 2GDEHULWH³Ostale opcije´]DWLP
SULWLVQLWH 
 2GDEHULWH³PIN baze´]DWLPSULWLVQLWH 

 
 &DOOHU,'XVOXJD
 ]DVORQX7RYDVSRGVMHüDGDSRJOHGDWH
SRSLVSR]LYDNRMHVWHSURSXVWLOLGRNVWH
.RULãWHQMHXVOXJHSULND]D ELOLRGVXWQL
EURMDSR]LYDWHOMD±&DOOHU,' 
 &DOOHU,']DSR]LYQDþHNDQMX
9DåQR 2YRMHXVOXJDYDãHJGDYDWHOMDXVOXJDL
• 8UHÿDMMHNRPSDWLELODQV&DOOHU,' UDGLWLüHVDPRDNRVWHSULMDYOMHQLQDLVWX
XVOXJRP=DNRULãWHQMH&DOOHU,' .DGDWLMHNRPUD]JRYRUDþXMHWHWRQSR]LYD
IXQNFLMDNDRãWRMHSULND]EURMD QDþHNDQMX]DVORQüHSULND]DWL
SR]LYDWHOMDPRUDWHELWLSULMDYOMHQLQD
XVOXJX.RQWDNWLUDMWHYDãHJGDYDWHOMD
XVOXJD]DGRGDWQHLQIRUPDFLMH
 þHNDQMH=DGHWDOMHVHREUDWLWHYDãHP
&DOOHU,'IXQNFLMH
.DGDMH]DSULPOMHQYDQMVNLSR]LYPRåH
VHSULND]DWLEURMSR]LYDWHOMD
• 7HOHIRQVNLEURMHYL]DGQMLKUD]OLþLWLK
SR]LYDWHOMDüHELWLVSUHPOMHQLXSRSLV
SR]LYD
• 'RNSUHVOXãDYDWHSRUXNXVSUHPOMHQX
QDWHOHIRQVNXWDMQLFXPRåHWHX]YUDWLWL
SR]LYSR]LYDWHOMXEH]GDELUDWH
LQIRUPDFLMHRGUXJRPSR]LYDWHOMX0RåHWH
RGJRYRULWLQDSR]LYSULWLVNRPQDWLSNX
>5@3UYLSR]LYDWHOMüHELWLVWDYOMHQQD
GDYDWHOMXXVOXJD
.DWHJRULMH]DLPHQLNVOXãDOLFH
.DWHJRULMHYDPPRJXSRPRüLGD
SUHSR]QDWHWNRYDV]RYHNRULVWHüLVH
UD]OLþLWLPWRQRYLPD]DUD]OLþLWHNDWHJRULMH
SR]LYDWHOMD.RGGRGDYDQMDXQRVDX
LPHQLNPRåHWHJDGRGLMHOLWLåHOMHQRM
NDWHJRULML.DGDMHSR]LYXSXüHQVEURMD
GRGLMHOMHQRJNDWHJRULMLXSRWULMHELWLüHVH
WHOHIRQVNLEURMVDPR.;7&'
• .DGDMHSULPOMHQDLQIRUPDFLMDR
SR]LYDWHOMXLSURQDÿHQEURMVSUHPOMHQX
LPHQLNXXUHÿDMD
 6SUHPOMHQRLPHüHVHSULND]DWLL
VSUHPLWLXSRSLVSR]LYD
 6OXãDOLFDüHNRULVWLWLERMX]DVORQDL
WLS]YRQDGRGLMHOMHQXNDWHJRULML
SR]LYDWHOMD
 6OXãDOLFDüHRJODVLWLJODVRYQXQDMDYX
SR]LYDNRMXVWHVQLPLOLVDPR.;
]YRQRRGDEUDQR]DWXNDWHJRULMX

3URPMHQD]YRQDNDWHJRULMH
0RåHWHRGDEDWL]YRQR]DVYDNX
NDWHJRULMX$NRRGDEHUHWH³Vanjsko
zvono´XUHÿDMüHXSRWULMHELWLYDQMVNR
]YRQRSRVWDYOMHQRQDVWUNDGDSULPD
SR]LYL]WHNDWHJRULMH7YRUQLþNDSRVWDYND
MH³Vanjsko zvono´

7&'  3ULWLVQLWH ]DWLPSULWLVQLWH
• $NRMHXUHÿDMVSRMHQQD3%;VXVWDY 
QHüHWHSULPDWLLQIRUPDFLMHR
SR]LYDWHOMX
 2GDEHULWH³Kategorija´]DWLP
• .DGDSR]LYDWHOM]RYHL]SRGUXþMDJGMH SULWLVQLWH 
QLMHSRGUåDQD&DOOHU,'XVOXJDLVSLVDWL  2GDEHULWHNDWHJRULMXLSULWLVQLWH 
üHVH³Nije dostupan´  2GDEHULWHWUHQXWQXSRVWDYNX]YRQD
• .DGDSR]LYDWHOM]DKWMHYDGDVHQHãDOMH NDWHJRULMH]DWLPSULWLVQLWH 
QMHJRYDLQIRUPDFLMDLOLQHüHELWL  2GDEHULWHåHOMHQR]YRQR]DWLP
SRGDWDNDLOLüHVHLVSLVDWL³Osobni SULWLVQLWH 
poziv´
 3ULWLVQLWH 

3URSXãWHQLSR]LYL
$NRSR]LYQLMHRGJRYRUHQXUHÿDMJD
WUHWLUDNDRSURSXãWHQLSR]LY%URM
SURSXãWHQLKSR]LYDVHSULND]XMHQD


 &DOOHU,'XVOXJD
  2GDEHULWHPopis poziva]DWLP
*ODVRYQDQDMDYDSR]LYD]D SULWLVQLWH 
]DMHGQLþNLLPHQLNVDPR.;  3ULWLVQLWH LOL X]DVWRSQR]D
7&' SULND]åHOMHQRJXQRVD
*ODVRYQDQDMDYDSR]LYDYDPRPRJXüXMH
 =DGRGDYDQMHEURMD
3ULWLVQLWHQXPHULþNXWLSNX>@GR
GD]QDWHWNRYDV]RYHEH]GDSRJOHGDWH
>@
]DVORQ$NRVWHVQLPLOLJODVRYQXQDMDYX
]DXQRVHX]DMHGQLþNRPLPHQLNX • %URMNRMLVWHSULWLVQXOLVHGRGDMHQD
JODVRYQLSR]LYüHVHRJODVLWLNDGD SRþHWDNWUHQXWQRJEURMD
SULPDWHSR]LYRGWHRVREH =DEULVDQMHEURMD
1DSRPHQD 3ULWLVQLWH RGDEHULWH³Uredi
• $NRMH]YRQRVOXãDOLFHLVNOMXþHQRQHüH i zovi´]DWLPSULWLVQLWH 
VHþXWLJODVRYQDQDMDYDSR]LYD 3ULWLVQLWH LOL ]DSRVWDYOMDQMH
 NXUVRUDQDEURMNRMLåHOLWHREULVDWL
 ]DWLPSULWLVQLWH 
3RSLVSR]LYD  3ULWVQLWH LOL ]DSR]LYDQMH
 
3UHJOHGDYDQMHSRSLVDSR]LYDL %ULVDQMHLQIRUPDFLMHR
X]YUDüDQMHSR]LYD SR]LYDWHOMX
7HOHIRQVNLEURMHYL]DGQMLKUD]OLþLWLK  3ULWLVQLWH 
SR]LYDWHOMDüHELWL]DSLVDQRXSRSLV  2GDEHULWHPopis poziva]DWLP
SR]LYD.DGDVH]DSULPLSR]LY SULWLVQLWH 
LQIRUPDFLMDRQDMVWDULMHPSR]LYXüHELWL  3ULWLVQLWH LOL X]DVWRSQR]D
DXWRPDWVNLL]EULVDQD0RåHWHNRULVWLWL SULND]åHOMHQRJXQRVD]DWLP
RYDMSRSLV]DX]YUDüHQMHSURSXãWHQLK
SULWLVQLWH 
SR]LYD
 2GDEHULWH³Obriši´LSULWLVQLWH 
 3ULWLVQLWH  • =DEULVDQMHVYLKXQRVDRGDEHULWH
 2GDEHULWHPopis poziva]DWLP ³Obriši sve´LSULWLVQLWH 
SULWLVQLWH   2GDEHULWH³Da´]DWLPSULWLVQLWH 
• 3ULND]XMHVHQDMQRYLMLSR]LY
 3ULWLVQLWH 
 3ULWLVQLWH X]DVWRSQR]D 
SUHJOHGDYDQMHQDMQRYLMLKSR]LYDLOL
SULWLVQLWH X]DVWRSQR]D 6SUHPDQMHLQIRUPDFLMHR
SUHJOHGDYDQMHRGQDMVWDULMHJSR]LYD SR]LYDWHOMXXLPHQLNVOXãDOLFH
• $NRMHXQRVYHüSUHJOHGDQLOL
RGJRYRUHQSULND]XMHVH³ ´þDNL  3ULWLVQLWH 
NDGDMHXQRVSUHJOHGDQLOL  2GDEHULWHPopis poziva]DWLP
RGJRYRUHQXSRUDERPGUXJH SULWLVQLWH 
VOXãDOLFH  3ULWLVQLWH LOL X]DVWRSQR]D
 3ULWLVQLWH LOL ]DX]YUDüDQMH SULND]åHOMHQRJXQRVD]DWLP
SR]LYDSULND]DQRMVWUDQFL SULWLVQLWH 

 2GDEHULWH³Dodaj u imenik´
8UHÿLYDQMHEURMDSR]LYDWHOMD ]DWLPSULWLVQLWH 
SULMHX]YUDüDQMDSR]LYD  1DVWDYLWHRGNRUDNDXSRJODYOMX
³'RGDYDQMHXQRVDXLPHQLN
 3ULWLVQLWH  VOXãDOLFH´QDVWU
 
 606XVOXJD
 • $NRSRNXãDWHSRVODWLSRUXNXGRNMH
606LVNOMXþHQWRQLSRUXNDVH
.RULãWHQMH606D6KRUW SRVWDYOMDMXXGROD]QLSUHWLQDFV
0HVVDJH6HUYLFH
606YDPGR]YROMDYDVODQMHLSULPDQMH
WHNVWXDOQLKSRUXNDL]PHÿXGUXJLK
WHOHIRQD]DILNVQXOLQLMXLPRELOQLK
WHOHIRQDNRMLSRGUåDYDMX606PUHåHL
IXQNFLMH
9DåQR
• =DNRULãWHQMH606IXQNFLMDPRUDWH
 ELWLSULMDYOMHQLQD&DOOHU,'LLOL
SULPMHUHQXIXQNFLMX
 SRWYUGLWLGDMH606XNOMXþHQ
 SRWYUGLWLLVSUDYQRXQHãHQHEURMHYH
FHQWUD]DSRUXNH
2EUDWLWHVHYDãHPGDYDWHOMXXVOXJD]D
GHWDOMHLGRVWXSQRVW
1DSRPHQD
• 8NXSQRPRåHELWLVSUHPOMHQR
R]QDNRP³FD´
• $NRYDPQHWNRåHOLSRVODWLSRUXNX
GRNMH606LVNOMXþHQSRUXNDQHüH
ELWLSULPOMHQDDEURMFHQWUD]DSRUXNH
üHVHXSLVDWLXSRSLVSR]LYD

6SUHPDQMHEURMHYD606
FHQWUD]DSRUXNH

7HOHIRQVNLEURMHYL606FHQWUD]DSRUXNH
PRUDMXELWLVSUHPOMHQLNDNRELVHSRUXNH
PRJOHVODWLLSULPDWL
• 2EUDWLWHVHYDãHPGDYDWHOMXXVOXJD]D
YLãHLQIRUPDFLMD
 3ULWLVQLWH 
 2GDEHULWHSMSLSULWLVQLWH 
 2GDEHULWH³Postavke´]DWLP
SRUXNDVD]QDNRYDSRSRUXFLX SULWLVQLWH 
VYLPSRãWDQVNLPVDQGXþLüLPD8NXSQL
EURMPRåHELWLYHüLRGDNRMHGXåLQD
SRUXNHPDQMDRG]QDNRYDSR
SRUXFL
• $NRMHXUHÿDMVSRMHQQD3%;VXVWDY
QHüHWHELWLXPRJXüQRVWLNRULVWLWL606
XVOXJH
 SULWLVQLWH
8NOMXþLYDQMH
LVNOMXþLYDQMH606D
7YRUQLþNDSRVWDYNDMH³Ukljuþeno´
 3ULWLVQLWH 
 2GDEHULWHSMSLSULWLVQLWH 
 2GDEHULWH³Postavke´LSULWLVQLWH

 8QHVLWH³´WYRUQLþNL3,1ED]H
• $NRVWHSURPLMHQLOL3,1XQHVWLJD
 2GDEHULWH³Centar poruka 1´LOL
³Centar poruka 2´]DWLP
SULWLVQLWH 
 $NRMHSRWUHEQRXUHGLWHEURM]DWLP

 2GDEHULWH³Spremi´LSULWLVQLWH 
 3ULWLVQLWH 
1DSRPHQD
• $NRMHYDãWHOHIRQSULNOMXþHQQD3%;
VXVWDYPRUDWHXSLVDWLEURM]DSULVWXS
YDQMVNRMOLQLMLV3%;DLXPHWQXWLSDX]X
QDSRþHWDNWHOHIRQVNRJEURMD&HQWUD
]DSRUXNH
 8QHVLWH³´WYRUQLþNL3,1ED]H
• $NRVWHSURPLMHQLOL3,1XQHVWLJD
 2GDEHULWH³SMS Uklj/Isklj´
]DWLPSULWLVQLWH 
 2GDEHULWH³Ukljuþeno´LOL
³Iskljuþeno´]DWLPSULWLVQLWH 
 3ULWLVQLWH 
1DSRPHQD

 606XVOXJD
 XVOXJH.RQWDNWLUDMWHYDãHJGDYDWHOMD
606XVOXJH]DYLãHLQIRUPDFLMD
6ODQMHSRUXNH • $NRYDãDSRUXNDVDGUåLSUHNR
 VORYDSRUXNDVHWUHWLUDNDRGXJDþND
3LVDQMHLVODQMHQRYHSRUXNH SRUXNDLSULND]XMHVH Dugaþka
poruka 9DãGDYDWHOMXVOXJH
 3ULWLVQLWH  PRåHGXJXSRUXNXWUHWLUDWLUD]OLþLWRRG
 2GDEHULWHSMSLSULWLVQLWH  RVWDOLKSRUXND=DGHWDOMHNRQWDNWLUDMWH
 2GDEHULWH³Napravi´]DWLP YDãHJGDYDWHOMD606XVOXJH
SULWLVQLWH  • ³Krivi broj´VHSULND]XMHDNRåHOLWH
• $NRVHSULNDåH³Rabi zad. SRVODWLSRUXNXQDEURMVSUHPOMHQX
tekst´PRåHWHXSRWULMHELWLWHNVWL] LPHQLNSRSLVSR]LYDLOLSRSLV]D
]DGQMHQDSLVDQHSRUXNHSULWLVNRP SRQRYQRELUDQMHNRMLMHGXåLRG
]QDNRYD
QD 
• .DGDãDOMHWHSRUXNX]DNUDWNRVH
 8QHVLWHSRUXNX]DWLPSULWLVQLWH LVSLVXMH³Slanje poruka´D]DWLP
VWU ³Prijenos poruke´
 8QHVLWHEURMNXGDãDOMHWHSRUXNX • $NRMHYDãXUHÿDMVSRMHQQD3%;
PD[]QDPHQNL]DWLPSULWLVQLWH VXVWDYSRKUDQLWHEURM]DSULVWXS
 YDQMVNRMOLQLML
• =DVODQMHSRUXNHRVRELþLMLMHEURM 
VSUHPOMHQXLPHQLNVOXãDOLFH
SULWLVQLWH RGDEHULWHXQRVL]
6ODQMHVSUHPOMHQHSRUXNH
LPHQLND]DWLPSXWDSULWLVQLWH  3ULWLVQLWH 
  2GDEHULWHSMSLSULWLVQLWH 
• =DVODQMHSRUXNHRVRELQDYHGHQRM
 2GDEHULWH³Poslano´]DWLP
XSRSLVXSR]LYDSULWLVQLWH LOL
SULWLVQLWH 
X]DVWRSQRGDRGDEHUHWH
RVREX]DWLPSXWDSULWLVQLWH  =DþLWDQMHVSUHPOMHQHSRUXNH
 SULWLVQLWH LOL X]DVWRSQRGD
RGDEHUHWHSRUXNX]DWLPSULWLVQLWH
• =DVODQMHSRUXNHQDEURMQDYHGHQ
XSRSLVX]DSRQRYQRELUDQMH 
SULWLVQLWH X]DVWRSQRGD • 3RUXNHVXSULND]DQHNURQRORãNLP
RGDEHUHWHWHOHIRQVNLEURM]DWLP UHGRPLSUHPDRGUHGLãQRPEURMX
SXWDSULWLVQLWH   =DVODQMHSRUXNHSULWLVQLWH 
 =DVSUHPDQMHSRUXNHRGDEHULWH RGDEHULWH³Šalji´LSULWLVQLWH 
³Da´]DWLPSULWLVQLWH   3ULWLVQLWHLGUåLWH ]DEULVDQMH
• =DVODQMHSRUXNHEH]VSUHPDQMD VYLKEURMHYD]DWLPQDVWDYLWHRG
NRUDNDXSRJODYOMX³3LVDQMHLVODQMH
RGDEHULWH³Ne´LSULWLVQLWH 
QRYHSRUXNH´VWU
 =DVODQMHSRUXNHRGDEHULWH 
³Šalji´]DWLPSULWLVQLWH 
8UHÿLYDQMHLVODQMHVSUHPOMHQH
• =DSUHNLGVODQMDSULWLVQLWH 
SRUXNH
1DSRPHQD
• 8UHÿDMSRGUåDYD606SRUXNHGR  3ULWLVQLWH 
VORYDPHÿXWLPPDNVLPDOQLEURMVORYD  2GDEHULWHSMSLSULWLVQLWH 
NRMHPRåHWHSULPLWLLOLSRVODWLPRåHELWL  2GDEHULWH³Poslano´]DWLP
RJUDQLþHQRGYDãHJGDYDWHOMD606 SULWLVQLWH 
 
 606XVOXJD
 3ULWLVQLWH LOL X]DVWRSQRGD  3ULWVQLWH GDSURþLWDWH
RGDEHUHWHSRUXNX]DWLPSULWLVQLWH VDGUåDMSRUXNH

1DSRPHQD
 3ULWLVQLWH RGDEHULWH
• =DSR]LYDQMHSRãLOMDWHOMDSRUXNH
³Uredi poruku´SULWLVQLWH 
]DWLPQDVWDYLWHRGNRUDNDL] SULWLVQLWH LOL 
SRJODYOMD³3LVDQMHLVODQMHQRYH • $NRVHSULNDåH³SMS pun´QHPRJX
SRUXNH´VWU VHSULPLWLQRYH606SRUXNH2EULãLWH
 QHSRWUHEQHSRUXNHVWU
• $NRVWHSULPLOLSRUXNXRGVWUDQNH
%ULVDQMHVSUHPOMHQHSRUXNH VSUHPOMHQHXLPHQLNVOXãDOLFH
 3ULWLVQLWH  SULND]XMHVHVSUHPOMHQRLPH
 2GDEHULWHSMSLSULWLVQLWH  • 1HNLGDYDWHOML606XVOXJHGRGDMX
]QDPHQNDVWLEURMEURMXSRãLOMDWHOMDSD
 2GDEHULWH³Poslano´]DWLP LPHSRãLOMDWHOMDVSUHPOMHQRJXLPHQLN
SULWLVQLWH  PRåGDQHüHELWLSULND]DQR
 3ULWLVQLWH LOL X]DVWRSQRGD 
RGDEHUHWHSRUXNX]DWLPSULWLVQLWH
 2GJRYDUDQMHQDSRUXNX
 3ULWLVQLWH RGDEHULWH  'RNþLWDWHSULPOMHQXSRUXNX
³Obriši´]DWLPSULWLVQLWH  SULWLVQLWH 
• =DEULVDQMHVYLKSRUXNDRGDEHULWH  2GDEHULWH³OdgovorL´]DWLP
Obriši sveLSULWLVQLWH  SULWLVQLWH 
 2GDEHULWH³Da´]DWLPSULWLVQLWH   8SLãLWHSRUXNX]DWLPSULWLVQLWH
 3ULWLVQLWH  
  8UHGLWHRGUHGLãQLWHOHIRQVNLEURMLLOL
 SULWLVQLWH ]DWLPQDVWDYLWH
3ULPDQMHSRUXNH RGNRUDNDL]SRJODYOMD³3LVDQMHL
 VODQMHQRYHSRUXNH´VWU
.DGDMHSULPOMHQD606SRUXND 
 þXMHVHWRQDNRMH]YRQRLVNOMXþHQR 8UHÿLYDQMHSURVOMHÿLYDQMH
WRQVHQHüHþXWL SRUXNH
 SULND]XMHVH³Primam SMS poruku´
 SULND]XMHVH   'RNþLWDWHSULPOMHQXSRUXNX
 SULWLVQLWH 
ýLWDQMHSULPOMHQHSRUXNH  2GDEHULWH³Uredi poruku´]DWLP
 3ULWLVQLWH 
SULWLVQLWH ]DWLPQDVWDYLWHRG
NRUDNDL]SRJODYOMD³3LVDQMHLVODQMH
 2GDEHULWHSMSLSULWLVQLWH  QRYHSRUXNH´VWU
 2GDEHULWH³Primljeno´]DWLP 
SULWLVQLWH  %ULVDQMHSULPOMHQHSRUXNH
 3ULWLVQLWH LOL X]DVWRSQRGD
RGDEHUHWHSRUXNX  'RNþLWDWHSULPOMHQXSRUXNX
• 3RUXNDNRMDMHYHüSURþLWDQDMH SULWLVQLWH 
R]QDþHQDV³ ´þDNLDNRMH  2GDEHULWH³Obriši´LSULWLVQLWH 
SURþLWDQDVGUXJHVOXãDOLFH • =DEULVDQMHVYLKSRUXNDRGDEHULWH
³Obriši sve´LSULWLVQLWH 

 606XVOXJD
 2GDEHULWH³Da´]DWLPSULWLVQLWH  
 3ULWLVQLWH  6SUHPDQMHEURMD]DSULVWXS
 YDQMVNRMOLQLMLVDPR]D
6SUHPDQMHEURMDSRãLOMDWHOMDX NRVULVQLNH3%;VXVWDYD
LPHQLNVOXãDOLFH 6SUHPLWHEURM]DSULVWXSYDQMVNRMOLQLML
PD[]QDPHQNHWDNRGDVH606
 'RNþLWDWHSULPOMHQXSRUXNX LVSUDYQRãDOMH.DGDãDOMHWH606SRUXNX
SULWLVQLWH  QDEURMHYHL]LPHQLNDVOXãDOLFHLOLSRSLVD
 2GDEHULWH³Dodaj u imenik´ ]DX]YUDüDQMHSR]LYDEURM]DSULVWXS
]DWLPSULWLVQLWH  YDQMVNRMOLQLMLüHVHREULVDWL
 1DVWDYLWHRGNRUDNDL]SRJODYOMD  3ULWLVQLWH 
³'RGDYDQMHXQRVDXLPHQLN  2GDEHULWHSMSLSULWLVQLWH 
VOXãDOLFH´VWU
  2GDEHULWH³Postavke´]DWLP
8UHÿLYDQMHEURMDSR]LYDWHOMD SULWLVQLWH 
SULMHX]YUDüDQMDSR]LYD  8QHVLWH³´WYRUQLþNL3,1ED]H
• $NRVWHSURPLMHQLOL3,1XQHVLWH
 'RNþLWDWHSULPOMHQXSRUXNX JD
SULWLVQLWH   2GDEHULWH³PBX pristup br.´
 2GDEHULWH³Uredi i zovi´]DWLP ]DWLPSULWLVQLWH 
SULWLVQLWH   2GDEHULWH³Ukljuþeno´]DWLP
 8UHGLWHEURMLSULWLVQLWH LOL  SULWLVQLWH 
  8SLãLWHYDãEURM]DSULVWXSYDQMVNRM
 OLQLMLLDNRMHSRWUHEQRXQHVLWHSDX]X
9RGLþNUR]606 ]DWLPSULWLVQLWH 
SRVWDYNH  2GDEHULWH³Spremi´]DWLPSULWLVQLWH

$NRMHED]QDVWDQLFDUHVHWLUDQDQD  3ULWLVQLWH 
WYRUQLþNHSRVWDYNHVWUVOMHGHüH 
SRVWDYNH606DüHELWLUHVHWLUDQH 

606SRVWDYNH 6WU
606XNOMLVNOM VWU
&HQWDUSRUXND VWU
&HQWDUSRUXND VWU
3%;SULVWXSEU VWU

1DSRPHQD
• $NRMHED]DUHVHWLUDQDQDWYRUQLþNH
SRVWDYNHVDGUåDMSULPOMHQLKLSRVODQLK
SRUXNDELWLüHREULVDQ

 
 606XVOXJD


'RVWXSQL]QDNRYL]DSLVDQMH606D

9DåQR
• =DXSLV]QDNRYDNDGDSLãHWHLPHXLPHQLNXLWGSRJOHGDMWHVWU
7LSNRYQLFDVHNRULVWL]DXSLVVORYDLEURMHYD6YDNDWLSNDLPDYLãHGRGLMHOMHQLK]QDNRYD
'RVWXSQLQDþLQLXSLVD]QDNRYDVX/HWWHU:LVH/DWLQLþQL1XPHULþNL*UþNLLSURãLUHQL.DGD
VWHXODWLQLþQRP$%&JUþNRP$%īLOLSURãLUHQRP$bcQDþLQXSLVDQMDPRåHWHRGDEUDWL
NRMLüH]QDNELWLXQHãHQX]DVWRSQLPSULWLVNRPQDQXPHULþNXWLSNX
• .DGDMHQD]DVORQXSULND]]DXQRV]QDNRYD
 3ULWLVQLWH LOL ]DSRPLFDQMHNXUVRUD
 3ULWLVQLWHWLSNH]DELUDQMH]DXSLVVORYDLEURMHYD
 3ULWLVQLWH ]DEULVDQMHVORYDLOLEURMNHR]QDþHQRJNXUVRURP3ULWLVQLWHLGUåLWH
]DEULVDQMHVYLKVORYDLEURMHYD
 3ULWLVQLWH ]DSURPMHQXL]PHÿXYHOLKLPDOLKVORYD
 =DXSLVGUXJRJVORYDSRVWDYOMHQRJQDLVWRMWLSNLSULWLVQLWH ]DSRPDNNXUVRUDQD
VOMHGHüHPMHVWR]DWLPSULWLVQLWHRGJRYDUDMXüXWLSNX2YRQLMHSRWUHEQRNDGDXQRVLWH
WHNVWX/HWWHU:LVHQDþLQX


1DþLQLXQRVDVORYD
'RVWXSQRMHQHNROLRQDþLQDXQRVDVORYD.DGDMHQD]DVORQXSULND]]DXQRV]QDNRYD
SULWLVQLWH ]DWLPRGDEHULWHQDþLQXQRVDVORYDLSULWLVQLWH 7YRUQLþNDSRVWDYNDMH
ODWLQLFD
/HWWHU:LVHWDEOLFD]QDNRYD]DHQJOHVNLMH]LN
/HWWHU:LVHMHSRMHGQRVWDYOMHYLVXVWDYXSLVDVORYDNRMLVXJHULUDQDMEOLåHVORYRNRMHVOLMHGL
SUHWKRGQRXQHãHQLWHNVW1DWDMQDþLQWHNVWVHPRåHXSLVLYDWLEUåH]DWRMHUMHEURMSULWLVNDQD
WLSNHVPDQMHQ0RåHWHSRGHVLWLNRMLMH]LNVHNRULVWL]D/HWWHU:LVHXSLV]QDNRYD
• 6YDNLSXWNDGDSULWLVQLWHWLSNX]DELUDQMH/HWWHU:LVHüHSUHGORåLWLVORYR$NRSUHGORåHQR
VORYRQLMHLVSUDYQRSULWLVQLWH>@X]DVWRSQRGDVHSULNDåHåHOMHQRVORYR



 606XVOXJD
7DEOLFDODWLQLþQRJSLVPD$%&


7DEOLFDEURMHYD]DXSLV


7DEOLFDJUþNLKVORYD$%ī


3URãLUHQDWDEOLFDVORYD$bc


• 6OMHGHüL]QDNRYLVHNRULVWHNDRYHOLNDLPDODVORYD¡ù
5LMHþ6SDFHR]QDþDYDUD]PDNXQRVUD]PDNDL]PHÿXVORYDULMHþL


 
 7HOHIRQVNDWDMQLFDVDPR.;7&'
  VYLMHWOLLQGLNDWRUQDED]L

7HOHIRQVNDWDMQLFD
8UHÿDM.;7&'LPDXJUDÿHQX 3R]GUDYQDSRUXND
WHOHIRQVNXWDMQLFXNRMDPRåHRGJRYRULWL .DGDXUHÿDMRGJRYDUDQDSR]LY
XPMHVWRYDVLVQLPLWLSR]LYNDGDQLVWHX SR]LYDWHOMMHSR]GUDYOMHQSR]GUDYQRP
PRJXüQRVWLMDYLWLVH7DNRÿHUPRåHWH SRUXNRP0RåHWHVQLPLWLYODVWLWX
VQLPLWLYDãXRVREQXJODVRYQXSRUXNX SR]GUDYQXSRUXNXLOLNRULVWLWLWYRUQLþNL
VWULWHOHIRQVNLUD]JRYRUVWU VQLPOMHQXSRUXNX
=DGHWDOMHRNDSDFLWHWXPHPRULMH 
SRJOHGDMWHVWUDQLFX 6QLPDQMHSR]GUDYQHSRUXNH
9DåQR 0RåHWHVQLPLWLYODVWLWXSR]GUDYQXSRUXNX
• 6DPRMHGQDVOXãDOLFDPRåHSULVWXSLWL PD[PLQXWHLVHNXQGL
WHOHIRQVNRMWDMQLFLVOXãDWLSRUXNH  3ULWLVQLWH 
VQLPLWLSR]GUDYQXSRUXNXLWGXLVWR
YULMHPH
• .DGDSR]LYDWHOMRVWDYOMDSRUXNHXUHÿDM
ELOMHåLGDWXPLYULMHPH]DVYDNX
SRUXNX8YMHULWHVHGDVXGDWXPL
 2GDEHULWHTelefonska
tajnica]DWLPSULWLVQLWH 
 2GDEHULWH³Snimi´LSULWLVQLWH 
 2GDEHULWH³Snimi pozdrav´]DWLP
YULMHPHSRVWDYOMHQLVWU SULWLVQLWH 


•'UåLWHVOXãDOLFXXGDOMHQXRNR
FPLUD]JRYMHWQRJRYRULWHX
8NOMXþLYDQMHLVNOMXþLYDQMH PLNURIRQ
WHOHIRQVNHWDMQLFH  3ULWLVQLWH ]DSUHNLG
VQLPDQMD

8SRUDERPED]H •5HSURGXFLUDVHSR]GUDYQDSRUXND
3ULWLVQLWH ]DXNOMXþLYDQMHLVNOMXþLYDQMH
 3ULWLVQLWH 

WHOHIRQVNHWDMQLFH
1DSRPHQD
•.DGDMHWHOHIRQVNDWDMQLFDXNOMXþHQD • =DEULVDQMHSR]GUDYQHSRUXNH
VYLMHWOLLQGLNDWRU SULWLVQLWH  WLMHNRPUHSURGXNFLMH
•.DGDVHWHOHIRQVNDWDMQLFDLVNOMXþXMH • GreškaVHSULND]XMHDNRMH
LQGLNDWRUVHJDVL SR]GUDYQDSRUXNDNUDüDRGVHNXQGH
 
8SRUDERPVOXãDOLFH 8SRUDEDWYRUQLþNLVQLPOMHQH
 3ULWLVQLWH  SRUXNH
 2GDEHULWHTelefonska $NRREULãHWHLOLQHVQLPLWHYDãX
SR]GUDYQXSRUXNXXUHÿDMüHSR]LYDWHOMX
tajnica]DWLPSULWLVQLWH 
UHSURGXFLUDWLWYRUQLþNLVQLPOMHQXSRUXNXL
 2GDEHULWH³Tajnica Uklj´LOL ]DPROLWLJDGDRVWDYLSRUXNX$NRMH
³Tajnica Isklj´]DWLPSULWLVQLWH YULMHPHVQLPDQMDSRUXNHSRVWDYOMHQRQD
 ³Samo pozdrav´SRUXNDSR]LYDWHOMDVH
 3ULWLVQLWH  QHüHVQLPLWLLXUHÿDMüHUHSURGXFLUDWL
 SRUXNXXNRMRMJDPROLGDQD]RYHNDVQLMH
1DSRPHQD
• .DGDMHWHOHIRQVNDWDMQLFDXNOMXþHQD
 SULND]XMHVH QDVOXãDOLFL


 7HOHIRQVNDWDMQLFDVDPR.;7&'
 •$NRVXVQLPOMHQHQRYHSRUXNHED]D
5HSURGXFLUDQMHSR]GUDYQH UHSURGXFLUDQRYHSRUXNH
SRUXNH •$NRQHPDQRYLKSRUXNDED]D
UHSURGXFLUDVYHSRUXNH
 3ULWLVQLWH 
 2GDEHULWHTelefonska 1DSRPHQD
tajnica]DWLPSULWLVQLWH  •=DSRGHãDYDQMHJODVQRüH]YXþQLNH
 2GDEHULWH³Sluš. pozdrav´]DWLP WLMHNRPUHSURGXNFLMHX]DVWRSQR
SULWLVQLWH  SULWLVQLWH LOL 
 3ULWLVQLWH  •1DNRQUHSURGXNFLMHVYLKQRYLKSRUXND
 LQGLNDWRUXNOMXþHQHWDMQLFHüHSUHVWDWL
 WUHSHULWLDOLüHRVWDWLVYLMHWOLWLNDGDVH
%ULVDQMHSR]GUDYQHSRUXNH WDMQLFDXNOMXþL

$NRREULãWHYDãXSR]GUDYQXSRUXNX 8SRUDERPVOXãDOLFH
XUHÿDMüHSR]LYDWHOMXUHSURGXFLUDWL
WYRUQLþNLVQLPOMHQXSR]GUDYQXSRUXNX  3ULWLVQLWH 
 3ULWLVQLWH 
 2GDEHULWHTelefonska
tajnica]DWLPSULWLVQLWH 
 2GDEHULWHTelefonska
tajnica]DWLPSULWLVQLWH   2GDEHULWH³Repr.novu por´LOL
³Repr.sve por´LSULWLVQLWH 
 2GDEHULWH³Obriši poruku´]DWLP
SULWLVQLWH  1DSRPHQD
 2GDEHULWH³Obriši pozdrav´ •=DSRGHãDYDQMHMDþLQH]YXþQLND
]DWLPSULWLVQLWH  WLMHNRPUHSURGXNFLMHX]DVWRSQR
 2GDEHULWH³Da´]DWLPSULWLVQLWH  SULWLVQLWH LOL 
 3ULWLVQLWH  •'RNVOXãDWHSRUXNHPRåHWH
 SUHEDFLYDWLL]PHÿXVOXãDOLFHL
]YXþQLNDSULWLVNRPQD LOL 
3UHVOXãDYDQMHSRUXND 

3RUXNHVXVSUHPOMHQHLUHSURGXFLUDMXVH 3RQDYOMDQMHSUHVNDNDQMH
NURQRORãNLRGQDMVWDULMHSUHPDQDMQRYLMRM

]DXVWDYOMDQMHEULVDQMHSRUXNH
WLMHNRPSUHVOXãDYDQMD
3UHVOXãDYDQMHQRYLKVYLK •=DSRQDYOMDQMHSRUXNHWLMHNRP
SRUXND SUHVOXãDYDQMD
.DGDLPDWHQRYXSRUXNX  QDED]LSULWLVQLWH 
 LQGLNDWRUXNOMXþHQHWDMQLFHQDED]L  QDVOXãDOLFLSULWLVQLWH $NR
WUHSHUL SULWLVQHWHXQXWDUSUYLKVHNXQGL
 ED]QDVWDQLFDVHRJODãDYDNUDWNLP SRUXNHUHSURGXFLUDWLüHVH
WRQRPMHGQRPXPLQXWLDNRMH SUHWKRGQDSRUXND
XNOMXþHQDIXQNFLMDDODUPSRUXNHVWU
 •=DSUHVNDNDQMHSRUXNHWLMHNRP
SUHVOXãDYDQMD

QDED]LSULWLVQLWH 
8SRUDERPED]H
QDVOXãDOLFLSULWLVQLWH 
3ULWLVQLWH 

 
 7HOHIRQVNDWDMQLFDVDPR.;7&'
•=D]DXVWDYOMDQMHSRUXNHWLMHNRP 
SUHVOXãDYDQMD 6QLPDQMHJODVRYQRJ
QDED]LSULWLVQLWH 
QDVOXãDOLFLSULWLVQLWH 
SRGVMHWQLND
•=DEULVDQMHSRUXNHWLMHNRP =DRVWDYOMDQMHSULYDWQHSRUXNHVDPRPH
SUHVOXãDYDQMD VHELLOLQHNRPHGUXJRPHPRåHWHVQLPLWL
PHPRSRUXNXWUDMDQMDGRPLQXWH7D
QDED]LSULWLVQLWH 
SRUXNDVHPRåHNDVQLMHSUHVOXãDWLELOR
QDVOXãDOLFLSULWLVQLWH   GLUHNWQRLOLVXGDOMHQHORNDFLMH

 3ULWLVQLWH 
%ULVDQMHVYLKSRUXND  2GDEHULWHTelefonska
8SRUDERPED]H tajnica]DWLPSULWLVQLWH 
3ULWLVQLWH SXWD  2GDEHULWH³Snimi´LSULWLVQLWH 
8SRUDERPVOXãDOLFH  2GDEHULWH³Snimi memo´]DWLP
SULWLVQLWH 
 3ULWLVQLWH 
• 'UåLWHVOXãDOLFXXGDOMHQXRNR
 2GDEHULWHTelefonska FPLUD]JRYMHWQRJRYRULWHX
tajnica]DWLPSULWLVQLWH  PLNURIRQ
 2GDEHULWH³Obriši poruku´]DWLP  3ULWLVQLWH ]DSUHNLG
SULWLVQLWH  VQLPDQMD
 2GDEHULWH³Obriši sve´]DWLP  3ULWLVQLWH 
SULWLVQLWH  1DSRPHQD
 2GDEHULWH³Da´]DWLPSULWLVQLWH  • *RYRUQLSRGVMHWQLFLVHWUHWLUDMXNDR
 3ULWLVQLWH  QRYHSRUXNH
1DSRPHQD • "Greška´VHSULND]XMHDNRMHJODVRYQL
SRGVMHWQLNNUDüLRGVHNXQGH
• 3R]GUDYQDSRUXNHVHQHEULãH
 
8]YUDüDQMHSR]LYDXSRUDERP .DSDFLWHWPHPRULMH
VOXãDOLFHVDPR]DNRULVQLNH 8NXSQLNDSDFLWHWVQLPDQMDXNOMXþXMXüL
&DOOHU,'XVOXJH YDãXSR]GUDYQXSRUXNXSRUXNH
$NRMHSULPOMHQDLQIRUPDFLMDR SR]LYDWHOMDJODVRYQHSRGVMHWQLNH
SR]LYDWHOMXPRåHWHPXX]YUDWLWLSR]LY JODVRYQHQDMDYHSR]LYDLVQLPOMHQH
GRNSUHVOXãDYDWHSRUXNX UD]JRYRUHMHRNRPLQXWD0RJXüHMH
VQLPLWLQDMYLãHSRUXND
 3ULWLVQLWH WLMHNRP
UHSURGXNFLMH 1DSRPHQD
 2GDEHULWH³Povratni poziv´ •$NRVHPHPRULMDQDSXQLSULND]XMHVH
]DWLPSULWLVQLWH  Tel. tajnica punaDLQGLNDWRU
XNOMXþHQHWHOHIRQVNHWDMQLFHQDED]L
1DSRPHQD
EU]RWUHSHUL2EULãLWHQHSRWUHEQH
• =DXUHÿLYDQMHEURMDSULMHX]YUDüDQMD SRUXNHVWU
SR]LYDRGDEHULWH³Uredi i zovi´
•3RUXNHRVWDMXVSUHPOMHQHþDNLDNR
SULWLVQLWH XUHGLWHEURM]DWLP QHVWDQHVWUXMH
SULWLVQLWH LOL 



 7HOHIRQVNDWDMQLFDVDPR.;7&'
 
8SRUDEDGLUHNWQLK 'DOMLQVNRXSUDYOMDQMH
QDUHGEL .RULVWHüLWHOHIRQVWRQVNLPELUDQMHP
0RåHWHXSUDYOMDWLWHOHIRQVNRPWDMQLFRP PRåHWHQD]YDWLVYRMWHOHIRQVNLEURMV
SULWLVNRPQDWLSNH]DELUDQMHUDGLMHQHJR GUXJRJPMHVWDLSULVWXSLWLXUHÿDMXNDNREL
XSUDYOMDQMHPNUR]L]ERUQLNH=DXSRUDEX SUHVOXãDOLSRUXNHLOLSURPLMHQLOLSRVWDYNH
WHOHIRQVNHWDMQLFH*ODVRYQLYRGLþ
VOMHGHüLKQDUHGELSULWLVQLWH  XUHÿDMDüHYDVXSLWDWLGDSULWLVQLWH
RGDEHULWHTelefonska tajnica RGUHÿHQHWLSNH]DRVWYDULYDQMHUD]OLþLWLK
]DWLPSULWLVQLWH  RSHUDFLMD
7LSND 'LUHNWQDQDUHGED 9DåQR
• $NRåHOLWHGDOMLQVNLXSUDYOMDWL
3RQDYOMDQMHSRUXNH
 WHOHIRQVNRPWDMQLFRPSUYRPRUDWH
WLMHNRPSUHVOXãDYDQMD 
XNOMXþLWLGDOMLQVNRXSUDYOMDQMH
3UHVNDNDQMHSRUXNH
 SRGHãDYDQMHPãLIUH]DGDOMLQVNL
WLMHNRPSUHVOXãDYDQMD
SULVWXS7DãLIUDPRUDELWLXQHãHQD
8OD]XL]ERUQLN
 VYDNLSXWDNDGDGDOMLQVNLXSUDYOMDWH
³Postavke´
WDMQLFRP
5HSURGXNFLMDQRYLK 
 SRUXND
5HSURGXNFLMDVYLKSRUXND 8NOMXþLYDQMHLVNOMXþLYDQMH

GDOMLQVNRJXSUDYOMDQMD
5HSURGXNFLMDSR]GUDYQH
 SRUXNH ]QDPHQNDVWDãLIUD]DGDOMLQVNLSULVWXS
PRUDELWLXQHãHQDNDGDGDOMLQVNL
 6QLPDQMHPHPRSRUXNH XSUDYOMDWHWDMQLFRP7DãLIUDãWLWLRG
6QLPDQMHSR]GUDYQH QHRYODãWHQRJGDOMLQVNRJSULVWXSDYDãRM
 SRUXNH WDMQLFL1DNRQãWRVSUHPLWHYDãXãLIUX]D
GDOMLQVNLSULVWXSPRJXüHMHGDOMLQVNR
 8NOMXþLYDQMHWDMQLFH XSUDYOMDQMH
=DXVWDYOMDQMHVQLPDQMH  3ULWLVQLWH 
 SUHVOXãDYDQMH  2GDEHULWHTelefonska
 ,VNOMXþLYDQMHWDMQLFH tajnica]DWLPSULWLVQLWH 
%ULVDQMHWUHQXWQHSRUXNH  2GDEHULWH³Postavke´]DWLP
 WLMHNRPSUHVOXãDYDQMD SULWLVQLWH 
%ULVDQMHVYLKSRUXND
 2GDEHULWH³Kod dalj upr´]DWLP

SULWLVQLWH 
%ULVDQMHSR]GUDYQH  =DXNOMXþLYDQMHGDOMLQVNRJ
 SRUXNH XSUDYOMDQMDXQHVLWH]QDPHQNDVWX
$NRMHSULWLVQXWRXQXWDUSUYLK ãLIUX]DGDOMLQVNLSULVWXS
VHNXQGLUHSURGXFLUDWLüHVHSUHWKRGQD • =DLVNOMXþLYDQMHGDOMLQVNRJ
SRUXND XSUDYOMDQMDSULWLVQLWH 
 3ULWLVQLWH 
 3ULWLVQLWH 
•$NRVWHVSUHPLOLNRG]DGDOMLQVNL
SULVWXSPRåHWHXNOMXþLWLWHOHIRQVNX
WDMQLFXWDNRGDQD]RYHWHXUHÿDMþDNL
 
 7HOHIRQVNDWDMQLFDVDPR.;7&'
NDGDMHLVNOMXþHQD7DMSR]LYPRåHELWL 
RGJRYRUHQSULMHQHJRVHXNOMXþL 'DOMLQVNHQDUHGEH
IXQNFLMD]DNDãQMHORJ]YRQMHQMDX 0RåHWHSULWLVQXWLEURMþDQHWLSNH]D
QRüQRPQDþLQXUDGDVWU SULVWXSRGUHÿHQRMQDUHGEL]DXSUDYOMDQMH
0RUDWHRGDEUDWLSRVWDYNX30 sek. WHOHIRQVNRPWDMQLFRPEH]GDþHNDWHXSLW
NRGXNOMXþLYDQMDIXQNFLMH]DNDãQMHORJ JODVRYQRJYRGLþD
]YRQMHQMD
 7LSND 'LUHNWQDQDUHGED

.RULãWHQMHWDMQLFHL]GDOMLQH 3RQDYOMDQMHSRUXNH
 WLMHNRPSUHVOXãDYDQMD 
 %LUDMWHVYRMWHOHIRQVNLEURMVWHOHIRQD 3UHVNDNDQMHSRUXNH
VWRQVNLPELUDQMHP  WLMHNRPSUHVOXãDYDQMD
• $NRMHEURM]YRQMHQMDSRVWDYOMHQ 5HSURGXNFLMDQRYLK
QD³Auto´EURM]YRQDNRMLþXMHWH  SRUXND
R]QDþDYDWLüHLPDWHOLLOLQHQRYLK 5HSURGXNFLMDVYLK
SRUXND  SRUXND
 1DNRQãWR]DSRþQHSR]GUDYQD 5HSURGXNFLMDSR]GUDYQH
SRUXNDXQHVLWHVYRMXãLIUX]D  SRUXNH
GDOMLQVNLSULVWXS 6QLPDQMHSR]GUDYQH
• 8UHÿDMüHREMDYLWLEURMQRYLK  SRUXNH
SRUXND =DXVWDYOMDQMHVQLPDQMH
 SUHVOXãDYDQMH
1DSRPHQD
• 0RåHWHSUHNLQXWLXELORNRMHPWUHQXWNX  ,VNOMXþLYDQMHWDMQLFH
• 0RåHWHLJQRULUDWLJODVRYQLYRGLþL %ULVDQMHWUHQXWQHSRUXNH
XSUDYOMDWLXUHÿDMHPNRULVWHüLQDUHGEH  WLMHNRPSUHVOXãDYDQMD
]DGDOMLQVNRXSUDYOMDQMHVWU
 %ULVDQMHVYLKSRUXND
%ULVDQMHSR]GUDYQH
SRUXNHWLMHNRP
 UHSURGLNFLMHSR]GUDYQH
SRUXNH
3UHNLGDQMHGDOMLQVNRJ
 XSUDYOMDQMDLOLSUHNLQLWH
$NRMHSULWLVQXWRXQXWDUSUYLK
VHNXQGLUHSURGXFLUDWLüHVHSUHWKRGQD
SRUXND

'DOMLQVNRXNOMXþLYDQMHWDMQLFH
$NRMHWDMQLFDLVNOMXþHQDPRåHWHMX
GDOMLQVNLXNOMXþLWL
 1D]RYLWHVYRMWHOHIRQVNLEURMV
WHOHIRQDVWRQVNLPELUDQMHP
 3XVWLWHGD]YRQLSXWD
• ýXWLüHVHGXJDþNLWRQ
 8QHVLWHVYRMXãLIUX]DGDOMLQVNL
SULVWXSXQXWDUVHNXQGLRG
GXJDþNRJWRQD

 7HOHIRQVNDWDMQLFDVDPR.;7&'
• 5HSURGXFLUDVHSR]GUDYQDSRUXND  2GDEHULWH³Broj zvona´]DWLP
• 0RåHWHSUHNLQXWLLOLSRQRYQRXQLMHWL SULWLVQLWH 
YDãXãLIUX]DGDOMLQVNLSULVWXSLQDVWDYLWL  2GDEHULWHåHOMHQXSRVWDYNX]DWLP
GDOMLQNRXSUDYOMDQMH SULWLVQLWH 

 3ULWLVQLWH 


9RGLþNUR]WHOHIRQVNX 
WDMQLFX 2GUHÿLYDQMHYUHPHQDVQLPDQMD
GROD]QLKSRUXND
$NRMHED]QDVWDQLFDSRQLãWHQDQD
WYRUQLþNHSRVWDYNHSRQLãWLWLüHVH 0RåHWHSURPLMHQLWLPDNVLPDOQRYULMHPH
VOMHGHüHSRVWDYNHWHOHIRQVNHWDMQLFH VQLPDQMDSRUXNHGRGLMHOMHQRVYDNRP
 SR]LYDWHOMXLOLSRVWDYLWLGDXUHÿDMSR]GUDYL
3RVWDYNDWHOHIRQVNH SR]LYDWHOMDDOLQHVQLPDSRUXNX
6WU
WDMQLFH  3ULWLVQLWH 
7DMQLFDXNOMXþHQDLVNOMXþHQD  2GDEHULWHTelefonska
VWU
SRþHWQRUkljuþena
tajnica]DWLPSULWLVQLWH 
âLIUD]DGDOMLQVNLSULVWXS VWU  2GDEHULWH³Postavke´]DWLP
%URM]YRQDSRþHWQR4 SULWLVQLWH 
VWU
zvona  2GDEHULWH³Trajanje poruke´
9ULMHPHVQLPDQMDSRþHWQR ]DWLPSULWLVQLWH 
VWU
3 minute  2GDEHULWHåHOMHQXSRVWDYNX]DWLP
6OXãDQMHSR]LYDSRþHWQR SULWLVQLWH 
VWU
Ukljuþeno
 3ULWLVQLWH 
$ODUPSRUXNHSRþHWQR
VWU 
Iskljuþeno
 8NOMXþLYDQMHLVNOMXþLYDQMH
0LMHQMDQMHEURMD]YRQD VOXãDQMDSR]LYD
0RåHWHSURPLMHQLWLEURMNROLNRüHSXWD .DGDSR]LYDWHOMRVWDYOMDSRUXNXSUHNR
]YRQR]YRQLWLSULMHQHJRXUHÿDMRGJRYRUL ]YXþQLNDVOXãDOLFHPRåHWHVOXãDWLSR]LY
QDSR]LY0RåHWHRGDEUDWLRGGR
]YRQDLOL³Auto´
 3ULWLVQLWH 
³Auto´8UHÿDMRGJRYDUDQDNRQ]YRQD  2GDEHULWHTelefonska
NDGDMHVQLPOMHQDQRYDSRUXNDDQDNRQ tajnica]DWLPSULWLVQLWH 
]YRQDNDGDQHPDQRYLKSRUXND$NR  2GDEHULWH³Postavke´]DWLP
]RYHWHYDãXUHÿDMVXGDOMHQHORNDFLMH SULWLVQLWH 
NDNRELSUHVOXãDOLQRYHSRUXNH]QDWLüHWH  2GDEHULWH³Slušanje poziva´
GDQHPDQRYLKSRUXNDDNRXUHÿDM]YRQL
]DWLPSULWLVQLWH 
SXWD7DGDPRåHWHSUHNLQXWLYH]XEH]GD
SODWLWHSR]LY  2GDEHULWH³Ukljuþeno´LOL
³Iskljuþeno´]DWLPSULWLVQLWH 
 3ULWLVQLWH 
 3ULWLVQLWH 
 2GDEHULWHTelefonska
tajnica]DWLPSULWLVQLWH 
 2GDEHULWH³Postavke´]DWLP
SULWLVQLWH 

 
 7HOHIRQVNDWDMQLFDVDPR.;7&'


8NOMXþLYDQMHLVNOMXþLYDQMH
DODUPDSRUXNH
2YDIXQNFLMDYDVREDYLMHãWDYDNDGD
LPDWHVQLPOMHQXQRYXSRUXNX%D]DVH
RJODãDYDNUDWNLPWRQRPRWSULOLNHMHGQRP
XPLQXWLGRNQHSUHVOXãDWHSRUXNX
 3ULWLVQLWH 
 2GDEHULWHTelefonska
tajnica]DWLPSULWLVQLWH 
 2GDEHULWH³Postavke´]DWLP
SULWLVQLWH 
 2GDEHULWH³Sign. nove por´
]DWLPSULWLVQLWH 
 2GDEHULWH³Ukljuþeno´LOL
³Iskljuþeno´]DWLPSULWLVQLWH 
 3ULWLVQLWH 
1DSRPHQD
•$NRMHED]DXQRüQRPQDþLQXUDGD
ED]DQHüHGDYDWL]YXþQLVLJQDONDGDMH
VQLPOMHQDQRYDSRUXND


 5DGVYLãHMHGLQLFD
 

8SRUDEDGRGDWQLK 3ULMDYOMLYDQMHVOXãDOLFH
MHGLQLFD QDED]X
 
'RGDWQHVOXãDOLFH 3ULMDYOMLYDQMHGRGDWQHVOXãDOLFHQD
'RVOXãDOLFDPRåHELWLSULMDYOMHQRQD
MHGQXED]X'RGDWQHVOXãDOLFHüHYDP
GDWLVORERGXGDQSUREDYOMDWHLQWHUQL
UD]JRYRUVGUXJRPVOXãDOLFRPGRNWUHüD
VOXãDOLFDUD]JRYDUDQDYDQMVNRMOLQLML
3RJOHGDMWHVWU]DLQIRUPDFLMHR
QDUXGåELGRGDWQLKVOXãDOLFD
9DåQR
• 0RGHOGRGDWQDVOXãDOLFHNRMDVH
SUHSRUXþD]D]DXSRUDEXX]RYDM
XUHÿDMMHQDYHGHQQDVWU$NR
NRULVWLWHGUXJLPRGHOVOXãDOLFH
RGUHÿHQHIXQNFLMHSRGHãDYDQMH
ED]XMHGQRVWDYQDSULMDYD
,VSRUXþHQDED]DLVOXãDOLFDVXWYRUQLþNL
SULMDYOMHQH1DNRQNXSQMHGRGDWQH
VOXãDOLFHSULMDYLWHMXQDED]X8YMHULWHVH
GDMHGRGDWQDVOXãDOLFDXNOMXþHQD$NR
QLMHSULWLVQLWHLGUåLWH QHNROLNR
VHNXQGL]DXNOMXþLYDQMHVOXãDOLFH
 8]PLWHGRGDWQXVOXãDOLFXXUXNHL
SULWLVQLWH GDVHSRVWDYLX
VWDQMHþHNDQMD
 3ULWLVQLWHLGUåLWH QDED]LRNR
VHNXQGHGRNVHQHRJODVLWRQ]D
SULMDYX
VOXãDOLFHSRGHãDYDQMHED]HLWG
PRåGDQHüHELWLGRVWXSQH
 VOXãDOLFDQDED]LþHNDMWHGRNQH
'RGDWQHED]H
6OXãDOLFHVHPRJXSULMDYLWLQDED]H
SUXåDMXüLYDPGDGRGDWHED]QHVWDQLFHL
SRYHüDWHSURVWRUGMHORYDQMDJGMHNRULVWLWH
 3RVWDYLWHGRGDWQXVOXãDOLFXXED]X
7RQ]DSULMDYXVHLGDOMHþXMH'RNMH
þXMHWHWRQSRWYUGHL SUHVWDQH
WUHSHULWL
1DSRPHQD
• $NRVHRJODVLWRQSRJUHãNHLOLDNR 
QDVWDYLWUHSHULWLSULMDYLWHVOXãDOLFX
VOXãDOLFXH$NRVOXãDOLFDGRNMH
SRGHãHQ³Auto´RGDELUED]HL]DÿHL]
GRPHWDQMHQHED]HWUDåLWLüHGUXJXED]X
]DRVWYDULYDQMHLOLSULPDQMHSR]LYD%D]DL
VOXãDOLFDNRPXQLFLUDMXNDR³UDGLRüHOLMD´
1DSRPHQD
• 3R]LYüHVHSUHNLQXWLNDGDVOXãDOLFD
SULMHÿHL]MHGQHUDGLRüHOLMHXGUXJX
• ,QWHUQLSR]LYLSURVOMHÿLYDQMHSR]LYDMH
MHGLQRPRJXüHXQXWDULVWHUDGLRüHOLMH
UXþQR
• $NRVYHSULMDYOMHQHVOXãDOLFHSRþQX
]YRQLWLXNRUDNXSULWLVQLWH ]D
SUHVWDQDN=DSRþQLWHSRQRYQRRG
NRUDND
• 3XQLWHEDWHULMHYDãHGRGDWQHVOXãDOLFH
RNRVDWLSULMHSUYHXSRUDEH
• 2YDMQDþLQSULMDYHVHQHPRåHNRULVWLWL
]DVOXãDOLFHNRMHVXYHüSULMDYOMHQHQD
ED]X3ULMDYLWHVOXãDOLFXUXþQRUXþQR
SULMDYOMLYDQMHVWU

 
 5DGVYLãHMHGLQLFD
 
3ULMDYOMLYDQMHVOXãDOLFHQDGRGDWQX 2GDELUED]H
ED]XUXþQDPHWRGD .DGDMHRGDEUDQR³Auto´VOXãDOLFDüH
0RåHWHUXþQRSULMDYLWLVOXãDOLFXQDED]X DXWRPDWVNLNRULVLWLWLELORNRMXED]XQD
VOMHGHüLRYXPHWRGX NRMXMHSULMDYOMHQD.DGDMHRGDEUDQD
 3ULWLVQLWH  SRVHEQDED]DVOXãDOLFDüHNRULVWLWLVDPR
 2GDEHULWH"Podeš. slušal WXED]X]DRVWYDULYDQMHLSULPDQMHSR]LYD
$NRMHVOXãDOLFDL]YDQGRPHWDED]HQHüH
]DWLPSULWLVQLWH 
VHPRüLRVWYDULWLSR]LY
 2GDEHULWH³Prijava´]DWLPSXWD
SULWLVQLWH 
 3ULWLVQLWH 
 2GDEHULWHEURMED]H]DWLPSULWLVQLWH  2GDEHULWH"Podeš. slušal
 ]DWLPSULWLVQLWH 
 3ULWLVQLWHLGUåLWH QDED]LRNR  2GDEHULWH³Odabir baze´]DWLP
VHNXQGHGRNVHQHRJODVLWRQ]D SULWLVQLWH 
SULMDYX  2GDEHULWHEURMåHOMHQHED]HLOL
• $NRVYHSULMDYOMHQHVOXãDOLFH ³Auto´]DWLPSULWLVQLWH 
SRþQX]YRQLWLXNRUDNX • 6OXãDOLFD]DSRþLQMHWUDåLWLED]QX
SULWLVQLWH ]DSUHVWDQDNL VWDQLFX
SRQRYLWHRYDMNRUDN

• 1DNRQãWRVWHSULWLVQXOL RVWDOH
RSHUDFLMHPRUDMXELWLL]YUãHQH 2GMDYDVOXãDOLFH
XQXWDUPLQXWH 0DNVLPDOQRVOXãDOLFDVHPRåHSULMDYLWL
 ýHNDMWHGRNVHSULNDåH³Unesi PIN QDMHGQXED]X6OXãDOLFDPRåHRWND]DWL
baze´]DWLPXQHVLWH³´ VYRMXSULMDYXLOLSULMDYXGUXJHVOXãDOLFH
WYRUQLþNL3,1ED]H]DWLPSULWLVQLWH NRMDMHSRKUDQMHQDXED]X7R
 RPRJXüXMHED]LGD³]DERUDYL´VOXãDOLFX
• $NRVWHSURPLMHQLOL3,1XQHVLWHJD  3ULWLVQLWH 
• .DGDVHVOXãDOLFDXVSMHãQR
 2GDEHULWHPodeš. baze]DWLP
UHJLVWULUD üHSUHVWDWLWUHSHULWL
$NRMHXNOMXþHQWRQWLSNLþXWLüHVH SULWLVQLWH 
WRQSRWYUGH  8QHVLWH³´WYRUQLþNL3,1ED]H
• $NRVWHSURPLMHQLOL3,1XQHVLWHJD
 8QHVLWH335
 2GDEHULWH³Odjavi sluš´]DWLP
SULWLVQLWH 
• 3ULND]XMXVHEURMHYLVYLKRVWDOLK
VOXãDOLFDSULMDYOMHQLKQDED]L
 2GDEHULWHVOXãDOLFXHNRMHåHOLWH
RGMDYLWLSULWLVNRPQDåHOMHQLEURM
VOXãDOLFH
• 2GDEUDQLEURMVOXãDOLFHüH
WUHSHULWL
• =DEULVDQMHRGDEUDQRJEURMD
VOXãDOLFHSRQRYQRSULWLVQLWHEURM
%URMüHSUHVWDWLWUHSHULWL


 5DGVYLãHMHGLQLFD
 3ULWLVQLWH  
 2GDEHULWH³Da´]DWLPSULWLVQLWH  ,QWHUQLUD]JRYRUPHÿX
 3ULWLVQLWH 
 VOXãDOLFDPD
,QWHUQLUD]JRYRUVHPRåHRVWYDULWLL]PHÿX
2GMDYDED]H VOXãDOLFDL]LVWHUDGLRüHOLMHDOLQHL]PHÿX
6OXãDOLFDPRåHELWLSULMDYOMHQDQD VOXãDOLFDL]UD]OLþLWLKUDGLRüHOLMD
PDNVLPDOQRED]H6OXãDOLFDPRåH 3ULPMHU.DGDVOXãDOLFD]RYHVOXãDOLFX
RGMDYLWLED]XQDNRMXMHSULMDYOMHQD7R 
RPRJXüXMHVOXãDOLFLGD³]DERUDYL´ED]X
 6OXãDOLFD
 3ULWLVQLWH  3ULWLVQLWH L EURMåHOMHQH
 2GDEHULWH"Podeš. slušal VOXãDOLFH
]DWLPSULWLVQLWH   6OXãDOLFD
 2GDEHULWH³Prijava´]DWLP 3ULWLVQLWH LOL ]DRGJRYRU
SULWLVQLWH   .DGD]DYUãLWHUD]JRYRUSULWVQLWH
 8QHVLWH335 
 2GDEHULWH³Odjavi bazu´]DWLP 
SULWLVQLWH  
 8QHVLWH³0000´WYRUQLþNL3,1 3URVOMHÿLYDQMHSR]LYD
VOXãDOLFH
• $NRVWHSURPLMHQLOL3,1XQHVLWHJD NRQIHUHQFLMVNLSR]LY
 2GDEHULWHED]XHNRMHåHOLWH
RGMDYLWLSULWLVNRPQDåHOMHQLEURM
ED]H
• %URMRGDEUDQHED]HüHWUHSHULWL
• =DEULVDQMHEURMDRGDEUDQHED]H
SRQRYQRSULWLVQLWHEURM%URMüH
SUHVWDWLWUHSHULWL
 3ULWLVQLWH 
 2GDEHULWH³Da´]DWLPSULWLVQLWH 
9DQMVNLSR]LYVHPRåHSURVOLMHGLWLL]PHÿX
VOXãDOLFHXLVWRMUDGLRüHOLML'YRMHOMXGL
L]LVWHUDGLRüHOLMHPRJXLPDWL
NRQIHUHQFLMVNLUD]JRYRUVYDQMVNLP
VXJRYRUQLNRP
3ULPMHU.DGDVOXãDOLFDSURVOMHÿXMH
SR]LYVOXãDOLFL
 6OXãDOLFD
7LMHNRPYDQMVNRJSR]LYDSULWLVQLWH
 3ULWLVQLWH  L EURMåHOMHQHVOXãDOLFH
1DSRPHQD • 9DQMVNLSR]LYüHELWLVWDYOMHQQD
• =DSULMDYXVOXãDOLFHQDGUXJXED]XLOL þHNDQMH
SRQRYQRQDLVWXED]XSRJOHGDMWH • $NRQHPDRGJRYRUDSULWVQLWH
UXþQXSULMDYXVWU ]DYUDüDQMHQDYDQMVNLSR]LY
  6OXãDOLFD
3ULWLVQLWH LOL ]DRGJRYRUQD
SR]LY
• 6OXãDOLFDPRåHUD]JRYDUDWLVD
VOXãDOLFRP

 
 5DGVYLãHMHGLQLFD
 6OXãDOLFD
=DGRYUãDYDQMHSURVOMHÿLYDQMD
SR]LYDSULWLVQLWH 
=DXVSRVWDYOMDQMHNRQIHUHQFLMVNRJ
SR]LYDSULWLVQLWH 

3URVOMHÿLYDQMHSR]LYDEH]UD]JRYRUDV
NRULVQLNRPVOXãDOLFH
 7LMHNRPUD]JRYRUDQDYDQMVNRMOLQLML
SULWLVQLWH LEURMVOXãDOLFHNRMX
åHOLWHSR]YDWL
• 'UXJDVOXãDOLFD]YRQLDNRMHX
GRPHWXED]HLDNRMHXNOMXþHQD
 3ULWLVQLWH 
• 9DQMVNLSR]LY]YRQLQDGUXJRM
VOXãDOLFL
1DSRPHQD
• WUHSHULGDSRNDåHGDMHYDQMVNL
SR]LYQDþHNDQMX
• $NRNRULVQLNVOXãDOLFHQHRGJRYRULQD
SR]LYXQXWDUPLQXWHSR]LYüH
SRQRYQR]YRQLWLQDYDãRMVOXãDOLFL



 .RULVQHLQIRUPDFLMH
 

'UåDþ]DUHPHQ 1DJODYQHVOXãDOLFH
0RåHWHREMHVLWLVOXãDOLFX]DYDãUHPHQLOL RSFLMD
GåHSXSRUDERPLVSRUXþHQRJGUåDþD]D 6SDMDQMHPRSFLMVNLKQDJODYQLKVOXãDOLFD
UHPHQ QDVOXãDOLFXRPRJXüHQYDPMHUD]JRYRU
3ULþYUãüLYDQMHGUåDþD]DUHPHQ EH]XSRUDEHUXNXKDQGVIUHH
6SDMDQMHRSFLMVNLKQDJODYQLKVOXãDOLFD
QDVOXãDOLFX


8NODQMDQMHGUåDþD]DUHPHQ
'RNSULWLãüHWHYUKGUåDþDSRYXFLWH
GHVQLUXEXVPMHUXVWUHOLFH

 
 .RULVQHLQIRUPDFLMH

'RVWXSQLXQRVL]QDNRYD
9DåQR
• =DXQRV]QDNRYDNRGSLVDQMD606SRUXNDSRJOHGDMWHVWU

7LSNRYQLFDVHNRULVWL]DXSLVVORYDLEURMHYD6YDNDWLSNDLPDYLãHGRGLMHOMHQLK]QDNRYD
'RVWXSQLQDþLQLXSLVD]QDNRYDVX/DWLQLþQL1XPHULþNL*UþNLSURãLUHQLSURãLUHQLL
ûLULOLþQL.DGDVWHXODWLQLþQRP$%&JUþNRP$%īSURãLUHQRP$bcSURãLUHQRP
6ĝâLOLüLULþQRPQDþLQXSLVDQMDPRåHWHRGDEUDWLNRMLüH]QDNELWLXQHãHQX]DVWRSQLP
SULWLVNRPQDQXPHULþNXWLSNX
• .DGDXUHÿDMSULND]XMHSULND]]DXQRVVORYD
 3ULWLVQLWH LOL ]DSRPDNNXUVRUD
 3ULWLVQLWHEURMþDQXWLSNX]DXQRVVORYDLEURMHYD
 3ULWLVQLWH ]DEULVDQMHVORYDLOLEURMNHR]QDþHQRJNXUVRURP3ULWLVQLWHLGUåLWH
]DEULVDQMHVYLKVORYDLOLEURMHYD
 3ULWLVQLWH ]DSUHEDFLYDQMHL]PHÿXYHOLNLKLPDOLKVORYD
 =DXQRVRVWDOLK]QDNRYDSR]LFLRQLUDQLKQDLVWRMWLSNLSULWLVQLWH ]DSRPDNNXUVRUD
QDVOMHGHüHPMHVWR]DWLPSULWLVQLWHRGJRYDUDMXüXWLSNX2YRQLMHSRWUHEQRX
/HWWHU:LVHQDþLQXXSLVDWHNVWD

1DþLQLXQRVDVORYD
'RVWXSQRMHQHNROLNRQDþLQDXQRVDVORYD.DGDXUHÿDMSULND]XMHVWDQMH]DXQRVVORYD
SULWLVQLWH ]DWLPRGDEHULWHQDþLQXQRVDVORYDLSULWLVQLWH 7YRUQLþNDSRVWDYNDMH
/DWLQLFD
/HWWHU:LVHWDEOLFD]QDNRYD]DHQJOHVNLMH]LN
/HWWHU:LVHMHSRMHGQRVWDYOMHYLVXVWDYXSLVDVORYDNRMLVXJHULUDQDMEOLåHVORYRNRMHVOLMHGL
SUHWKRGQRXQHãHQLWHNVW1DWDMQDþLQWHNVWVHPRåHXSLVLYDWLEUåH]DWRMHUMHEURMSULWLVNDQD
WLSNHVPDQMHQ0RåHWHSRGHVLWLNRMLMH]LNVHNRULVWL]D/HWWHU:LVHXSLV]QDNRYD
• 6YDNLSXWNDGDSULWLVQLWHWLSNX]DELUDQMH/HWWHU:LVHüHSUHGORåLWLVORYR$NRSUHGORåHQR
VORYRQLMHLVSUDYQRSULWLVQLWH>@X]DVWRSQRGDVHSULNDåHåHOMHQRVORYR



 .RULVQHLQIRUPDFLMH

7DEOLFDODWLQLþQRJSLVPD$%&

7DEOLFDXQRVDEURMHYD


7DEOLFDJUþNRJSLVPD$%ī


3URãLUHQDWDEOLFDVORYD$bc

6OMHGHüDVORYDVHNRULVWHNDRYHOLNDLPDOD 


 
 .RULVQHLQIRUPDFLMH

3URãLUHQDWDEOLFD]QDNRYD6ĝâ


• 6OMHGHüDVORYDVHNRULVWHNDRYHOLNDLPDOD 

7DEOLFDüLULþQRJSLVPD$Ȼȼ


 .RULVQHLQIRUPDFLMH

5MHãDYDQMHSUREOHPD
$NRLPDWHSUREOHPDXUDGXVXUHÿDMHPQDNRQãWRVWHSURþLWDOLXSXWHLVNOMXþLWH$&DGDSWHUL
LVNOMXþLWHVOXãDOLFX]DWLPSRQRYQRXNOMXþLWH$&DGDSWHULXNOMXþLWHVOXãDOLFX


3RþHWQHSRVWDYNH
3UREOHP 8]URNLUMHãHQMH

WUHSHUL • 6OXãDOLFDQLMHSULMDYOMHQDQDED]QXVWDQLFX3ULMDYLWHMX
VWU
• 6OXãDOLFDMHL]YDQGRPHWDED]QHVWDQLFH3ULEOLåLWHVH
• 1LMHSULNOMXþHQ$&DGDSWHU3URYMHULWHVSRM
• 8SRWUHEOMDYDWHVOXãDOLFXLOLED]XXSRGUXþMXSRGUXþMX
MDNLKHOHNWULþQLKVPHWQML3RVWDYLWHVOXãDOLFXLED]X
GDOMHRGL]YRUDVPHWQMLNDRãWRVXDQWHQDLPRELOQL
WHOHIRQ
1HPDSULND]DQD]DVORQX Ɣ 6OXãDOLFDQLMHXNOMXþHQD8NOMXþLWHMXVWU
VOXãDOLFH
6OXãDOLFDVHQHüHXNOMXþLWL • 8YMHULWHVHGDVXEDWHULMHLVSUDYQRXPHWQXWHVWU
• 3RWSXQRQDSXQLWHEDWHULMHVWU
• 2þLVWLWHNRQWDNWH]DSXQMHQMHLSXQLWHSRQRYQRVWU


 
 .RULVQHLQIRUPDFLMH

7HOHIRQ
3UREOHP 8]URNLUMHãHQMH
1HPRJXRVWYDULWLQLWLSULPLWL • $&DGDSWHULOLNDEHOWHOHIRQVNHOLQLMHQLMHSULNOMXþHQ
SR]LY 3URYMHULWHVSRMHYH
• $NRNRULVWLWHUD]GMHOQLNOLQLMH]DVSDMDQMHXUHÿDMD
XNORQLWHUD]GMHOQLNLGLUHNWQRSULNOMXþLWHXUHÿDMXXWLþQLFX
QD]LGX$NRXUHÿDMUDGLLVSUDYQRSURYMHURWHUD]GMHOQLN
• ,VNOMXþLWHED]QXVWDQLFXL]WHOHIRQVNHOLQLMHLSULNOMXþLWH
OLQLMXXGUXJLWHOHIRQ]DNRML]QDWHGDUDGL$NRWDM
WHOHIRQUDGLLVSUDYQRNRQWDNWLUDMWHVHUYLV]DSRSUDYDN
XUHÿDMD$NRGUXJLWHOHIRQQHUDGLLVSUDYQR
NRQWDNWLUDMWHGDYDWHOMDXVOXJD
• 1DþLQELUDQMDMHSRJUHãQRSRVWDYOMHQ3RGHVLWH
³Tonsko´LOL³Impulsno´NRMHMHSRWUHEQRVWU
• 8NOMXþHQDMHIXQNFLMD]DEUDQHSR]LYD,VNOMXþLWHMXVWU

• %LUDOLVWH]DEUDQMHQLEURMVWU
• 7LSNRYQLFDMH]DNOMXþDQD2WNOMXþDMWHMXVWU
8UHÿDMQH]YRQL • =YRQRMHLVNOMXþHQR3RGHVLWHMDþLQX]YRQDQDVOXãDOLFL
VWULED]LVWU
• 8NOMXþHQMHQRüQLQDþLQUDGD,VNOMXþLWHJDVWU
%DWHULMHELVHWUHEDOHSXQLWL
DOLLNRQDEDWHULMHVHQH
PLMHQMD
.DGDVHSULWLVQH þXMH
VHWRQ]DX]HüD
ýXMHVHSXFNHWDQMHWRQMH
LVSUHNLGDQ,QWHUIHUHQFLMDV
GUXJRJHOHNWULþQRJXUHÿDMD
• 2þLVWLWHNRQWDNWH]DSXQMHQMHLSXQLWHSRQRYQRVWU
• $&DGDSWHUMHLVNOMXþHQ8NOMXþLWH$&DGDSWHU
• 6OXãDOLFDMHSUHGDOHNRRGED]H3ULEOLåLWHVHLSRNXãDMWH
SRQRYQR
• 'UXJDVOXãDOLFDMHQDYDQMVNRMOLQLML3ULþHNDMWHGDGUXJL
NRULVQLN]DYUãLUD]JRYRU
• 3RVWDYLWHED]XLVOXãDOLFXGDOMHRGGUXJLKHOHNWULþQLK
XUHÿDMD
• 3ULEOLåLWHVHED]L
• 9DãXUHÿDMMHSULNOMXþHQQDWHOHIRQVNXOLQLMXV'6/
XVOXJRP3UHSRUXþDPRGDSULNOMXþLWHILOWHUNRQWDNWLUDMWH
YDãHJGDYDWHOMD'6/XVOXJHQDWHOHIRQVNXOLQLMX
L]PHÿXED]QHVWDQLFHLSULNOMXþNDWHOHIRQVNHOLQLMH




3UREOHP
ýXMHVHãXPEXNDWLMHNRP
UD]JRYRUD
6OXãDOLFDED]DMHSUHVWDOD
UDGLWLGRNMHELODXXSRWUHEL
3ULOLNRPVSUHPDQMDXQRVDX
LPHQLNLOLSULMDYHWLSNH]D
EU]RELUDQMHVOXãDOLFD
SRþLQMH]YRQLWL
3ULWLVNRPQD XUHÿDMQH
SULND]XMHELUD]DGQMHELUDQL
EURM
.RULVQHLQIRUPDFLMH
8]URNLUMHãHQMH
• 8SRWUHEOMDYDWHVOXãDOLFXLOLED]XXSRGUXþMXSRGUXþMX
MDNLKHOHNWULþQLKVPHWQML3RVWDYLWHVOXãDOLFXLED]XGDOMH
RGL]YRUDVPHWQMLNDRãWRVXDQWHQDLPRELOQLWHOHIRQ
• ,VNOMXþLWH$&DGDSWHULVOXãDOLFX8NOMXþLWH$&DGDSWHUL
VOXãDOLFXLSRNXãDMWHSRQRYQR
• 3ULPOMHQMHSR]LY=DRGJRYRUQDSR]LYSULWLVQLWH 
3URJUDPLUDQMHüHELWLSUHNLQXWR=DSRþQLWHSRQRYQR
• 3RQRYQRELUDQLEURMLPDYLãHRG]QDPHQNH5XþQR
XQHVLWHEURM
6OXãDOLFDVHSRYUHPHQR • 3RWSXQRQDSXQLWHEDWHULMHVWU
RJODVLNUDWNLPWRQRPLLOL
WUHSHUL
3RWSXQRVDPQDSXQLR • 2þLVWLWHNRQWDNWH]DSXQMHQMHLSXQLWHSRQRYQRVWU
EDWHULMHDOL LGDOMH
VYLMHWOL
3RGDFLRSR]LYDWHOMXVHQH
LVSLVXMX
• 9ULMHPHMH]D]DPMHQXEDWHULMDVWU
• 0RUDWHSULMDYLWL&DOOHU,'XVOXJX
• 9DãXUHÿDMMHSULNOMXþHQQDWHOHIRQVNXOLQLMXV'6/
XVOXJRP3UHSRUXþDPRGDSULNOMXþLWHILOWHUNRQWDNWLUDMWH
3ULOLNRPJOHGDQMDSRGDWDND
RSR]LYDWHOMX]DVORQVH
YUDüDXVWDQMHþHNDQMD
YDãHJGDYDWHOMD'6/XVOXJHQDWHOHIRQVNXOLQLMX
L]PHÿXED]HLSULNOMXþNDWHOHIRQVNHOLQLMH
• 'RNSUHJOHGDYDWHQHPRMWHUDGLWLVWDQNXGXåXRG
PLQXWH
1HPRJXSULMDYLWLVOXãDOLFX • 0DNVLPDOQLEURMED]DMHYHüSULMDYOMHQQDVOXãDOLFX
QDED]X 2GMDYLWHQHSRWUHEQHED]HL]VOXãDOLFHVWU
• 0DNVLPDOQLEURMVOXãDOLFDYHüMHSULMDYOMHQQDED]X
2GMDYLWHQHSRWUHEQHVOXãDOLFHVED]HVWU
• 8QLMHOLVWHSRJUHãDQ3,1$NRVWH]DERUDYLOLYDã3,1
VDYMHWXMWHVHVQDMEOLåLP3DQDVRQLFVHUYLVRP
• 3RVWDYLWHED]XLVOXãDOLFXGDOMHRGGUXJLKHOHNWULþQLK
XUHÿDMD


 
 .RULVQHLQIRUPDFLMH


6066KRUW0HVVDJH6HUYLFH
3UREOHP 8]URNLUMHãHQMH
1HPRJXSULPDWLLVODWL606 • 1LVWHSULMDYOMHQLQDRGJRYDUDMXüXXVOXJX.RQWDNWLUDMWH
SRUXNH YDãHJGDYDWHOMDXVOXJD
• %URMHYL606FHQWUD]DSRUXNHQLVXVSUHPOMHQLLOLVX
QHWRþQL6SUHPLWHLVSUDYQHEURMHYH
• 3ULMHQRVSRUXNHMHSUHNLQXWýHNDMWHGRNVHSRUXND
SRãDOMHSULMHNRULãWHQMDGUXJLKIXQNFLMDWHOHIRQD
• 606PHPRULMDMHSXQD2EULãLWHQHSRWUHEQHSRUXNHX
GROD]QRPLRGOD]QRPSRSLVXVWU
• 9DãXUHÿDMMHSULNOMXþHQQDWHOHIRQVNXOLQLMXV'6/
XVOXJRP3UHSRUXþDPRGDSULNOMXþLWHILOWHUNRQWDNWLUDMWH
³FD´MHSULND]DQR
YDãHJGDYDWHOMD'6/XVOXJHQDWHOHIRQVNXOLQLMX
L]PHÿXED]QHVWDQLFHLSULNOMXþNDWHOHIRQVNHOLQLMH
• 8UHÿDMVHQHPRåHVSRMLWLVD606FHQWURP]DSRUXNH
8YMHULWHVHGDVXVSUHPOMHQLLVSUDYQLEURMHYL606
FHQWUD]DSRUXNH8YMHULWHVHGDMH606XNOMXþHQVWU
³FE´MHSULND]DQR
³EO´MHSULND]DQR
³ ´VHQHSULND]XMHQDNRQ
ãWRSURþLWDWHSRUXNX
3ULND]DQDMHãLIUDSRJUHãNH

• 'RJRGLODVHJUHãNDSULVODQMXSRUXNH3RNXãDMWH
SRQRYQR
• 9DãWHOHIRQVNLEURMMH]DXYLMHNQHYLGOMLYLOLQLVWH
SULMDYOMHQLQDRGJRYDUDMXüXXVOXJX.RQWDNWLUDMWHYDãHJ
GDYDWHOMDXVOXJD
• .DGDMHSULND]DQDãLIUDSRJUHãNH³ ´VHQHüHSULND]DWL
þDNLDNRSURþLWDWHSRUXNX
³FD´³FE´LOL³EO´


7HOHIRQVNDWDMQLFDVDPR.;7&'
3UREOHP 8]URNLUMHãHQMH
'UXJDVWUDQDVHåDOLGDQH • 9ULMHPHVQLPDQMDSRUXNHMHSRVWDYOMHQRQD³Samo
PRåHRVWDYLWLSRUXNX pozdrav´2GDEHULWH³1 minuta´LOL³3 minute´VWU

• 0HPRULMDSRUXNDMHSXQD2EULãLWHQHSRWUHEQHSRUXNH
VWU


 .RULVQHLQIRUPDFLMH

3UREOHP 8]URNLUMHãHQMH
1HPRJXXSUDYOMDWL • .RULVQLNGUXJHVOXãDOLFHLOLED]HNRULVWLWHOHIRQVNX
WHOHIRQVNRPWDMQLFRP WDMQLFX606IXQNFLMHSULVWXSDSRSLVXSR]LYDLOLPLMHQMD
SRVWDYNHED]H3ULþHNMDWHGDGUXJLNRULVQLN]DYUãL
• 3R]LYDWHOMRVWDYOMDSRUXNX3ULþHNDMWHGDSR]LYDWHOM
]DYUãL
• 6OXãDOLFDMHSUHGDOHNRRGED]H3ULEOLåLWHVH
1HPRJXXSUDYOMDWL • 8QLMHOLVWHSRJUHãDQNRG]DSULVWXSL]GDOMLQH3URYMHULWH
WHOHIRQVNRPWDMQLFRPL] GDOLVWHXQLMHOLLVSUDYQLNRG$NRVWH]DERUDYLOLNRG]D
GDOMLQH SULVWXSL]GDOMLQHSRQRYQRVSUHPLWHQRYLNRGVWU
• 3UHEU]RXQRVLWHEURMHYH2GOXþQRXQHVLWHVYDNL
SRMHGLQLEURM
• 7HOHIRQVNDWDMQLFDMHLVNOMXþHQD8NOMXþLWHMXVWU
• 8SRWUHEOMDYDWHWHOHIRQVSXOVQLPELUDQMHP3RNXãDMWH
SRQRYQRVWHOHIRQRPVWRQVNLPELUDQMHP
.DGDVQLPDPSR]GUDYQX • 3ULPOMHQMHSR]LY2GJRYRULWHQDSR]LYLNDVQLMH
SRUXNXLOLVOXãDPSRUXNH SRNXãDMWHSRQRYQR
XUHÿDM]YRQLLSUHVWDMH
VQLPDQMH

 
 .RULVQHLQIRUPDFLMH

1DSRPHQD
.DUDNWHULVWLNH • .DUDNWHULVWLNHVXSUHGPHWSURPMHQH
• &UWHåLXSRWUHEOMHQLXRYLPXSXWDPD
ƒ 6WDQGDUG ]DXSRUDEXPRJXVHPDOLUD]OLNRYDWL
'(&7'LJLWDO(QKDQFHG&RUGOHVV RGSUDYRJSURL]YRGD
7HOHFRPPXQLFDWLRQV 
*$3*HQHULF$FFHVV3URILOH 6SDMDQMH
ƒ %URMNDQDOD • 8UHÿDMQHüHUDGLWLWLMHNRPQHVWDQND
GXSOH[NDQDOD VWUXMH3UHSRUXþDPRYDPGDVSRMLWH
RELþQLWHOHIRQQDLVWXOLQLMX
ƒ )UHNYHQFLMVNLRSVHJ 
*+]GR*+]
ƒ 'XSOH[SURFHGXUD
7'0$7LPH'LYLVLRQ0XOWLSOH$FFHVV
ƒ 5D]PDNNDQDOD
N+]
ƒ %LWUDWH
NELWV
ƒ 0RGXODFLMD
*)6.
ƒ 6QDJDRGDãLOMDþD
RNRP:
ƒ .RGLUDQMHJODVD.;7&'
$'3&0NELWV
ƒ ,]YRUQDSDMDQMD
%D]D$&DGDSWHU9+]
6OXãDOLFD1L0+EDWHULMD9P$K
ƒ 3RWURãQMDHQHUJLMHED]D
8VWDQMXþHNDQMDRNR:
0DNVLPDOQRRNR:
ƒ 5DGQDRNROLQD
ƒ&ƒ&UHODWLYQHYODåQRVWL
VXKR
ƒ 'LPHQ]LMH
%D]DRNRPPîPPîPP
.;7&'
%D]DRNRPPîPPîPP
.;7&'
6OXãDOLFDRNRPPîPPîPP
ƒ 7HåLQD
%D]DRNRJ.;7&'
%D]DRNRJ.;7&'
6OXãDOLFDRNRJ


 .RULVQHLQIRUPDFLMH

,]YRUQDL]MDYDRVXNODGQRVWL


 
 .RULVQHLQIRUPDFLMH




























(&













3DQDVRQLF&RPPXQLFDWLRQV&RPSDQ\8./WG
3HQFDUQ:D\'XIIU\Q1HZSRUW6RXWK:DOHV13<(8QLWHG.LQJGRP

$XWRUVNDSUDYD
2YDMPDWHULMDOMH3DQDVRQLF&RPPXQLFDWLRQV&R8./WG]DãWLWLRDXWRUVNLPSUDYRPL
VPLMHVHXPRåLWLVDPR]DLQWHUQXXSRUDEX6YDNRGUXJRXPQRåDYDQMHXFLMHORVWLLOL
GMHORPLþQRMH]DEUDQMHQREH]SLVPHQRJRGREUHQMDRG3DQDVRQLF&RPPXQLFDWLRQV&R
8./WG

‹3DQDVRQLF&RPPXQLFDWLRQV&R8./WG6YDSUDYD]DGUåDQD