How can we solve morally difficult cases where clear answers are hard to find?

1. Solve ethical dilemmas by adopting "and."

Peak performers recognize collisions of "rights" and move the group away from making each
other wrong and towards resolving the dilemma. To do this, invite the group to design a solution
that embodies the magic of "and." The narrative then becomes:
 Good for the unit AND good for the whole.
 Good for the long term AND good for the short term.
 Truth AND loyalty.
 Justice AND mercy.

When leaders can get the group to use this powerful orientation, they will most likely resolve the
dilemma.

2. Think about outcomes.

If you find yourself in a situation when this approach doesn't work, you can resolve a right
versus right dilemma by finding the highest "right." Kidder wrote that there are three ways to
make the best choice when faced with these types of dilemmas:
 Ends-based: Select the option that generates the most good for the most people.
 Rule-based: Choose as if you're creating a universal standard. Follow the standard that
you want others to follow. 
 Care-based: Choose as if you were the one most affected by your decision.

Once you've identified an ethical right versus right dilemma, lay out your options according to
these three principles. One approach will immediately present itself as the "most right."

3. Keep the group committed to the decision.

No matter what decision-making approach makes the most sense for a given situation, it's
important to keep the group committed to the decision. To do this, adopt a working definition of
consensus as the group tries to resolve these dilemmas. Instead of using the traditional
definition of consensus where everybody is expected to agree with everything, switch it up to
use the following definition:
 Was the process to make the decision deemed rational and fair to all involved?
 Was each person involved in the discussion treated well and listened to?
 Assuming the group is satisfied with No. 1 and No. 2, can they live with and commit to
the outcome? (Notice it does not say agree with the outcome.)

Listen carefully when people unknowingly argue about right versus right. Often it's not apparent
to the people involved. Point it out and they will begin to think about these situations differently.
And make sure they are using the working definition of consensus when forging their
agreements.

Using these skills, you will become intensely important to the vitality of the company -- you keep
the group moving forward in spite of their inevitable encounter with ethical dilemmas.
How can we assess our moral beliefs if they are true.

Moral Judgments Should Be Based on Facts. Adequate moral judgments cannot be made
in a vacuum. We must gather as much relevant information as possible before making them.
For example, an intelligent assessment of the morality of insider trading would require an
understanding of, among other things, the different circumstances in which it can occur and the
effects it has on the market and on other traders. The information supporting a moral judgment,
the facts, should be relevant—that is, the information should actually relate to the judgment; it
should be complete, or inclusive of all significant data; and it should be accurate or true.

Moral Judgments Should Be Based on Acceptable Moral Principles. We know that moral
judgments are based on moral standards. At the highest level of moral reasoning, these
standards embody and express very general moral principles. Reliable moral judgments must
be based on sound moral principles—principles that can withstand critical scrutiny and rational
criticism. What, precisely, makes a moral principle sound or acceptable is one of the most
difficult questions that the study of ethics raises. But one criterion is worth mentioning, what
philosophers call our “considered moral beliefs.”

What is a good life?

Learning life’s lessons is not about making your life perfect but about seeing life as it
was meant to be. A good life is not one where you have a lot but where you need very little to be
happy and content.

A good life is when you learn to enjoy every minute of it or when you learn to be happy.
When you realize that you don’t need to wait for something outside of yourself to make you
happy in the future. A good life is when everyone you know associates your name or your image
with kindness, goodness, warmth and love. Just think how really precious is the time you have
to spend with your family or loved ones and that’s why every minute should be enjoyed and
savored.

A good life is inevitable when you stay healthy, positive and happy. When you work hard
and never give up hope. A good life is when you are open to criticism and keep learning every
day. Anyone who stops learning is old, whether at twenty or eighty. When you keep learning you
stay young and the greatest thing in life is to keep your mind always young. A good life is when
you surround yourself with loving, happy, warm, and genuine people. A good life is one where
you have someone to share it with. A good life is when your heart is full of love and you have
someone to give that love to.

A Good Life is a series of trials and errors and the sooner you accept that the better.
What looks like a mistake to others has been a milestone for me. Even if people have betrayed
me, even if my heart was broken, even if I was misunderstood or judged, I have managed to
learn from everything and never lost the lesson, even when I lost everything else.

We are human, we are flawed and we all make mistakes but learning from them, not
losing the lesson, is what makes all the difference in the world.

How can we live a good life?

Spend time with people who care about you and lift your spirits. Sounds simple, but it
isn’t easy. We have so many things pulling at us. We need to schedule our personal life just like
we schedule our business life. We take for granted they will always be there as we rush to the
next pressing item. When I focus on the important things in life, I am happier. What are you
focusing on? Sometimes we need to shift our focus to experience joy, instead of success.
Evaluate what’s out of place in your schedule and remove items from your to-do list that are
preventing you from working on the important feats that matter the most to you. Plus, feelings of
control reduce stress.

How can we know if our actions are ethical? What makes an act ethical?
I think it depends on circumstances. Sometime we will have to do things which will harm
others, we can't help it always. So in such cases we might have to choose between the choices
which suit the situation, I mean that option which cause less harm. But always try to be
compassionate and kind, I believe that then our actions and thoughts will become naturally
ethical. Given that we have to keep our dignity.