Classification: Computer Operations Manager (Staff)

jobs.untsystem.edu/hr/titles/23916

Classification Title Computer Operations Manager

Job Code SYS-35402

FLSA Exempt

Salary Grade SYS-13B

Retirement Eligibility TRS Eligible

Vacation Eligibility Yes

Sick Yes

Insurance Eligibility Yes

Longevity/Hazardous Yes
Pay

Campus Job Class Classified Class

Default Appointment 12 MONTH

Term

EEO1 Category Professionals

EEO6 Category Professional Nonfaculty

SOC Code General and Operations Managers

Pay Cycle Monthly

12 Month Min Salary $72,800

12 Month Mid Salary $94,500

12 Month Max Salary $116,200

The holder of this position manages data center, general

operations and infrastructure services. This includes providing
24/7/365 operation, scheduling and monitoring services for the
infrastructure and the applications located in multiple data
centers. These systems provide services that are used to meet
Classification the administrative and operational needs of the university.
Summary

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 Supervise designing and evaluation of all server systems
according to measurement of process.
Ensure adherence to all established guidelines and
management practices for employees.
Coordinate with various departments and perform
integration of critical systems into infrastructure.
Coordinate with IT, enhancement and business teams and
develop strategies to ensure achievement of required
capacity.
Maintain expert knowledge on all applications and its use
on systems for various critical systems.
Ensure client satisfaction and provide optimal level of
customer services for various departments.
Maintain effective professional relationships with peers and
relevant ITSS managers.
Maintain expert knowledge on all business procedures
associate with assets and capacity.
Monitor all functional resources required for growth and
Representative ensure that they are working appropriately.
Tasks

Bachelor’s Degree in related field and six years of related

computing work experience; or any equivalent combination of
Minimum education, training and experience.
Qualifications

Considerable knowledge of principles of computing and/or

communications networks, and characteristics of computing
hardware and software used in distributed environments.
Strong management and supervisory skills and abilities
Ability to work with considerable independence and
initiative.
Ability to analyze varied courses of action and participate in
strategic planning.
Ability to operate computer keyboards and to install
computer hardware.
Ability to assimilate, retain and utilize technical and
Knowledge, Skills applications-oriented information.
and Abilities

Receives general direction working from established policies and

procedures. Supervisor sets overall objectives and resources
available, and provides consultation to employee to develop
deadlines, projects and work to be completed. Employee plans
and carries out assignments, resolves most conflicts, coordinates
work with others, and interprets policy on own initiative.
Supervision Employee keeps supervisor informed of progress, potential
Received issues or far-reaching implications.
(Classification)

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 Typically coordinates and supervises the daily activities of team.
The job has full supervisory responsibilities, contributing to the
motivation/development of a team through professional
leadership, including setting objectives, coaching employees in
Supervisory pursuit of those objectives, appraisal of performance, and
Responsibilities determination of reward.
(Classification)

This job operates in a professional office environment. This role

routinely uses standard office equipment such as computers,
phones, photocopiers, filing cabinets and fax machines.
Work Environment

Classification Information

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