Document No 8

Effective date:
REWORK OF DAMAGED PRODUCT Revised date:
STANDARD OPERATING PROCEDURE Prepared By:
Approved By:
Page# 1 of 2

PURPOSE:
To segregate materials to be reworked and minimize possible cross
contamination.

BACKGROUND:
During the course of regular business operations, product can be damaged
and requires rework to enable product to be shipped in saleable condition and
reduce loss.

SCOPE:
This procedure involves all warehouse staff.

DOCUMENTATION REQUIRED:
Product Labels
Allergen labels

INSTRUCTIONS:
1. Damaged product must be isolated in the designated area in the
warehouse or be taken to the Repack area immediately.
2. Damaged product must be reworked/repacked within a 48 hour period
and if any product is exposed to the elements it must be
corrected/secured immediately to prevent further potential
contamination.
3. Tracking of materials must be conducted by completing the Form 9
rework product form.
4. When reworking or repackaging ingredients, whether in a warehouse or
production setting, the area where the work is being conducted must be
checked for potential allergen residue or the product itself must be
contained if it is an allergen to protect other surrounding products from
contamination, otherwise those products must now be labeled
appropriately.
5. Ensure all of the details of the original product label remains with the
damaged product. Use only the assigned utensils for repacking /
reworking and ensure that any new container or repacked size contains
the same information for ingredients, allergen alerts and lot numbers as
the original label.
6. Affix additional allergen alert label to finished reworked product.

RESPONSIBILITIES:
 Document No 8
Effective date:
REWORK OF DAMAGED PRODUCT Revised date:
STANDARD OPERATING PROCEDURE Prepared By:
Approved By:
Page# 2 of 2

1. Warehouse staff must isolate damaged product when it is recognized and

advise the supervisor or designated employee.
2. Reworking staff must ensure all of the appropriate labels are attached to
the product when repacking or reworking occurs. Reworking staff
maintains records of the damaged product that is reworked on their
production report.

REVIEW AND RECORDS:

The Repacking/Reworking report is reviewed by Management &/or QA on a

regular basis, minimally semi-annually, to identify trends or areas for
improvement.