Professional Documents
Culture Documents
3. Practice
courtesy
Demonstr
ate
positive
work
values
Respect
complain
s
Convey
reminder
s to
passenger
s politely
4. Respect
traffic enforcers
and other traffic
management
unit
Comply
traffic
authority
instructio
ns
Accept
traffic
violation
tickets/re
ceipt
issued by
traffic
enforcer
2. Arrange follow-
up support and
assistance
Arrange
medical
assistance
and
support
Apply first
aid with
medical
pricedure
Identify
and
provide
passenger
needs