Service

Fault information
12

12 Service 1
12.1 Fault information
2
Fault memory The error memory (P080) stores the last five error messages (errors t-0 to t-4). The old-
est fault message is deleted whenever more than five fault messages have occurred.
The following information is stored when a malfunction occurs: 3
Fault that occurred • Status of binary inputs/outputs • Operating status of the inverter •
Inverter status • Heat sink temperature • Speed • Output current • Active current • Unit 4
utilization • DC link voltage • ON hours • Enable hours • Parameter set • Motor utiliza-
tion.
5

Switch-off There are three switch-off responses depending on the fault; the inverter remains inhib- 6
responses ited in fault status:

7
Immediate stop The unit can no longer brake the drive; the output stage goes to high resistance in the
event of a fault and the brake is applied immediately (DBØØ "/Brake" = "0").
8
Rapid stop The drive is braked with the stop ramp t13/t23. The brake is applied once the stop speed
is reached (DBØØ "/Brake" = "0"). The output stage goes to high resistance after the
brake reaction time has elapsed (P732 / P735). 9
Emergency stop The drive is braked with the emergency ramp t14/t24. The brake is applied once the stop
speed is reached (DBØØ "/Brake" = "0"). The output stage goes to high resistance after 10
the brake reaction time has elapsed (P732 / P735).
11
Reset An error message can be acknowledged by:
• Switching the supply system off and on again 12
Recommendation: Observe a minimum switch-off time of 10 s for the supply system
contactor K11. 13
• Reset via input terminals; that is, via an appropriately assigned binary input (DIØ1 to
DIØ7 with the basic unit, DI1Ø to DI17 with the DIO11B option). 14
• Manual reset in SHELL (P840 = "YES" or [Parameter] / [Manual reset]).
• Manual reset using the DBG60B. 15
• Auto reset performs up to five unit resets with an adjustable restart time.
16
DANGER!
Risk of crushing if the motor starts up automatically after an auto reset. 17
Severe or fatal injuries.
• Do not use auto reset with drives where an automatic restart represents a danger
18
to people or units.
• Perform a manual reset. 19

20
Inverter is waiting If the inverter is controlled via a communication interface (fieldbus, RS485 or SBus) and
for data the power was switched off and back on again or a fault reset was performed, then the
enable remains ineffective until the inverter receives valid data again via the interface, 21
which is monitored with a timeout.
22

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 Service
12 Fault messages and list of faults

12.2 Fault messages and list of faults

Fault message in The fault code is shown in a 7-segment display. The following display sequence is used
7-segment dis- (e.g. fault code 100):
play

Flashes, ca. 1 s

Display off, ca. 0.2 s

Hundreds (if available), ca. 1 s

Display off, ca. 0.2 s

Tens, ca. 1 s

Display off, ca. 0.2 s

Ones, ca. 1 s

Display off, ca. 0.2 s

59208AXX

Following a reset or if the fault code resumes the value "0", the display switches to the
operating display.

Fault list A dot in the "P" column indicates that the response is programmable (P83_ Fault re-
sponse). The factory set error response appears in the "Response" column.
Fault
Name Response P Possible cause Measure
code
00 No error -
• Short circuit output • Rectify the short circuit
• Motor too large • Connect a smaller motor
Immediate
01 over-current • Defective output stage • Contact SEW Service if the output stage is
shut-off
• Ramp limit is deactivated and set ramp defective
time is too short • Activate P138 and/or increase ramp time
ground fault
Ground fault in Immediate • In the motor lead • Eliminate ground fault
03
the motor lead shut-off • in the inverter • Consult SEW Service
• in the motor
• Too much regenerative power
• Extend deceleration ramps
• Braking resistor circuit interrupted
• Check supply cable to braking resistor
Immediate • Short circuit in the braking resistor cir-
04 Brake chopper • Check technical data of braking resistor
switch-off cuit
• Install a new MOVIDRIVE® unit if the brake
• Brake resistor has too high resistance
chopper is defective
• Brake chopper is defective
06 Mains phase Immediate Phase failure Check the supply system lead
failure shut-off

438 System Manual – MOVIDRIVE® MDX60B/61B Drive Inverters

 Service
Fault messages and list of faults
12

Fault
Name Response P Possible cause Measure
1
code
• Extend deceleration ramps
UZ overvolt- Immediate
07
age switch-off
DC link voltage too high • Check supply cable to the braking resistor 2
• Check technical data of braking resistor
• Speed controller or current controller
(in VFC operating mode without • Reduce load 3
encoder) operating at setting limit due • Increase deceleration time setting (P501 or
to mechanical overload or phase failure P503).
in the power supply or motor. • Check encoder connection, swap A/A and 4
Immediate • Encoder not connected correctly or B/B pairs if necessary
08 n-monitoring •
switch-off incorrect direction of rotation. • Check the voltage supply of the encoder
• nmax is exceeded during torque control. • Check current limitation
• In operating mode VFC: Output fre- • Extend ramps if necessary 5
quency ≥ 150 Hz • Check motor cable and motor
• In operating mode U/f: Output fre- • Check mains phases
quency ≥ 600 Hz 6
Immediate Inverter has not been taken into operation
09 Startup Perform startup for the required operating mode.
switch-off for the selected operating mode.
• Check the content of the program memory 7
• Incorrect command detected during and, if necessary, correct.
Emergency running of IPOSplus® program. • Load the correct program into the program
10 IPOS-ILLOP
stop • Incorrect conditions during command memory. 8
execution. • Check program sequence (→ IPOSplus®
manual)

11
Excessive Emergency
• Thermal overload of inverter Reduce load and/or ensure adequate cooling.
9
temperature stop
Control signal Immediate Control signal source not defined or
13 Set correct control signal source (P101).
source switch-off defined incorrectly. 10
• Encoder cable or shield not connected
Immediate correctly Check encoder cable and shield for correct con-
14 Encoder
switch-off • Short circuit/broken encoder wire nection, short circuit and broken wire. 11
• Encoder defective
Check ground connections and shielding and cor-
Immediate Inverter electronics disrupted, possibly due
17-24 System error
switch-off to effect of EMC.
rect, if necessary. Contact SEW service if this 12
error occurs again.
• Activate factory settings, perform reset and
Access to the EEPROM of the memory
reset parameters. 13
25 EEPROM Rapid stop • Contact SEW service if the error occurs
card has failed
again.
• Replace memory card. 14
External termi- Emergency Read in external error signal via program- Eliminate specific cause of error; reprogram ter-
26 •
nal stop mable input. minal if necessary.
• Open circuit/both limit switches miss-
• Check wiring of limit switches.
15
No limit Emergency ing.
27 • Swap over limit switch connections.
switches stop • Limit switches are swapped over in
• Reprogram terminals
relation to direction of rotation of motor 16
• Check the communication routine of the mas-
No communication between master and
Fieldbus ter
28 Rapid stop • slave within the projected response moni-
Timeout • Extend fieldbus timeout time (P819)/deacti- 17
toring.
vate monitoring
plus®
Limit switch Emergency A limit switch was reached in IPOS • Check travel range.
29
contacted stop operating mode. • Correct user program. 18
Emergency
Immediate • Drive overloaded • Check project planning
30 stop
switch-off • Emergency stop ramp too short. • Extend emergency stop ramp
Timeout 19
• Let motor cool down and reset error
• Motor too hot, TF/TH has triggered
• Check connection between MOVIDRIVE®
• TF/TH of the motor not connected or
No and TF/TH. 20
31 TF/TH trip • connected incorrectly
response • If a TF/TH is not connected: Jumper X10:1
• Connection between MOVIDRIVE®
with X10:2.
and TF/TH on motor interrupted
• Set P835 to "NO RESPONSE"
IPOS Index Emergency Programming principles violated leading to Check and correct the IPOSplus® user program
21
32
overflow stop system internal stack overflow (→ IPOSplus® manual).
Setpoint Immediate Setpoint source not defined or defined 22
33 Set correct setpoint source (P100).
source switch-off incorrectly
Ramps Immediate Time of downward ramps exceeded, e.g. • Extend the downwards ramps
34
Timeout switch-off due to overload. • Eliminate overload

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 Service
12 Fault messages and list of faults

Fault
Name Response P Possible cause Measure
code
• Operating mode not defined or defined • Use P700 or P701 to set the correct operating
incorrectly mode.
• P916 was used to set a ramp function • Use MOVIDRIVE® in technology version
that is needed by a MOVIDRIVE® unit (..OT).
in technology version. • From the "Startup → Select technology func-
Operating Immediate
35 • P916 was used to set a ramp function tion..." menu, select the technology function
mode switch-off
that does not match the selected tech- that matches P916
nology function. • Check the settings of P916 and P888
• P916 was used to set a ramp type that
does not match the selected synchroni-
zation time (P888).
• Use correct option card.
• Type of option card not allowed.
• Set correct setpoint source (P100).
• Setpoint source, control signal source
Option miss- Immediate • Set correct control signal source (P101).
36 or operating mode not permitted for this
ing switch-off • Set the correct operating mode (P700 or
option card.
P701).
• Incorrect encoder type set for DIP11B.
• Set the correct encoder type.
System watch- Immediate
37 Error during execution of system software Contact SEW Service.
dog switch-off
System soft- Immediate
38 System error Contact SEW Service.
ware switch-off
• The reference cam is missing or does
not switch • Check reference cam
Reference Immediate • Limit switches are connected incor- • Check limit switch connection
39 •
travel switch-off rectly • Check reference travel type setting and
• Reference travel type was changed required parameters.
during reference travel
Only with DIP11B or DRS11B:
Boot synchro- Immediate
40 Error during boot synchronization between Install a new option card if this fault reoccurs.
nization switch-off
inverter and option.
• Error in communication between sys- • Contact SEW Service.
tem software and option software. • Check IPOS program
• Watchdog in the IPOS program.
Watchdog
option Immediate • An application module without the • Check whether the unit has been activated for
41
IPOS watch- switch-off application version has been loaded in the application version (P079)
dog ®
a MOVIDRIVE B unit • Check the selected technology function
• The wrong technology function has (P078)
been set if an application module is
used
• Check encoder connection
• Encoder connected incorrectly • Extend ramps
• Acceleration ramps too short • Set P component to higher value
• P component of positioning controller • Reset speed controller parameters
Immediate
42 Lag error • too small • Increase lag fault tolerance
switch-off
• Incorrectly set speed controller param- • Check encoder wiring, motor and mains
eters phase wiring.
• Value of lag fault tolerance too small • Check whether mechanical system compo-
nents can move freely or if they are blocked
Check RS485 connection (e.g. inverter - PC,
RS485 Error during communication via interface
43 Rapid stop • inverter - DBG60B). If necessary, contact SEW
Timeout RS485
Service.
• Unit utilization (IxT value) > 125 % • Decrease power output
• Extend ramps
Immediate
44 Unit utilization • If proposed actions are not possible, use
switch-off
larger inverter.
• Reduce load
• No parameters set for EEPROM in
power section, or parameters set incor- • Restore factory settings Consult SEW Ser-
Immediate
45 Initialization rectly. vice if the fault still cannot be reset.
switch-off
• Option card not in contact with back- • Insert the option card correctly.
plane bus.
System bus 2 Fault during communication via system bus
46 Rapid stop • Check system bus connection.
timeout 2.
System bus 1 Fault during communication via system bus
47 Rapid stop • Check system bus connection.
timeout 1.

440 System Manual – MOVIDRIVE® MDX60B/61B Drive Inverters

 Service
Fault messages and list of faults
12

Fault
Name Response P Possible cause Measure
1
code
Only with DRS11B:
• Check encoder signals of master/synchro-
Hardware Immediate
• Encoder signal from master/synchro-
nous encoder.
2
48 nous encoder faulty.
DRS switch-off • Check encoder wiring.
• Hardware required for synchronous
• Install a new synchronous operation board.
operation is faulty. 3
Only in IPOSplus® operating mode:
• An attempt was made to set an invalid • Check serial connection to external control.
IPOSplus® No
77 • automatic mode (via external control- • Check write values of external control. 4
control word response
ler). • Set correct value for P916.
• P916 = BUS RAMP is set.
Only in IPOSplus® operating mode: 5
IPOSplus® SW No Programmed target position is outside • Check the user program
78 •
limit switches response travel range delimited by software limit • Check position of the software limit switches
switches.
79 HW configura- Immediate The following items do not match anymore Ensure identical hardware or restore factory set-
6
tion (hard- stop after having replaced the memory card: ting (parameter = factory setting).
ware • Power
configuration) • Rated voltage 7
• Variant identification
• Unit series
• Technology or standard version 8
• Option cards
Immediate
80 RAM test Internal unit fault, RAM defective. Contact SEW Service.
switch-off 9
Only in "VFC hoist" operating mode:
• Check startup data and perform new startup,
The motor could not be supplied with the
if necessary.
Immediate
correct amount of current during the pre-
• Check connection between inverter and
10
81 Start condition magnetizing time:
switch-off motor.
• Rated motor power too small in relation
• Check cross section of motor cable and
to rated inverter power. 11
increase if necessary.
• Motor cable cross section too small.
Only in "VFC hoist" operating mode: • Check connection between inverter and
Immediate • Two or all output phases interrupted. motor. 12
82 Open output
switch-off • Rated motor power too small in relation • Check startup data and perform new startup,
to rated inverter power. if necessary.
• Reduce load. 13
• Motor utilization too high. • Extend ramps.
Motor protec- Emergency
84 • • IN-UL monitoring 1 triggered • Observe longer pause times.
tion stop
• P530 set later to "KTY" • Check P345/346
• Select a larger motor 14
• Tighten knurled screw
Memory mod- Immediate • No memory card
86 • Insert and secure memory card
ule switch-off • Memory card defective
• Replace memory card 15
Technology Immediate A technology function was activated in a
87 Disable technology function
function switch-off standard version.
Only in VFC n-CTRL operating mode:
16
Immediate Inverter not enabled before actual speed is
88 Flying start Actual speed > 6000 1/min when inverter
switch-off ≤ 6000 1/min.
enabled.
DIP encoder
17
92 Fault display • Encoder signals a fault Possible cause: Encoder is dirty → clean encoder
problem
Only with DIP11B option: 18
The encoder signals a fault, e.g. power fail-
ure:
• Connection cable between encoder • Check absolute encoder connection.
and DIP does not meet the require- • Check connection cables. 19
DIP encoder Emergency
93 • ments (twisted pair, shielded). • Set correct cycle frequency.
fault stop
• Cycle frequency for cable length too • Reduce maximum traveling velocity or ramp.
high. • Install new absolute encoder. 20
• Permitted max. speed/acceleration of
encoder exceeded.
• Encoder defective. 21
EEPROM Immediate Inverter electronics disrupted, possibly due
94 Send unit in for repair.
checksum switch-off to effect of EMC or a defect.
22

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 Service
12 Fault messages and list of faults

Fault
Name Response P Possible cause Measure
code
Only with DIP11B option:
No plausible position could be determined.
• Set the correct encoder type.
• Incorrect encoder type set.
• Check IPOSplus® travel parameters.
• IPOSplus® travel parameter set incor-
DIP plausibility Emergency • Check traveling velocity.
95 • rectly.
error stop • Correct numerator/denominator factor.
• Numerator/denominator factor set
• After zero adjustment reset.
incorrectly.
• Install new absolute encoder.
• Zero adjustment performed.
• Encoder defective.
• Repeat copying process
Immediate • Memory card cannot be written or read.
97 Copy data • Restore default setting (P802) and repeat
switch-off • Error during data transmission
copying process
CRC error Immediate Internal unit fault
98 Send unit in for repair.
flash switch-off Flash memory defective
Only in IPOSplus® operating mode:
IPOS ramp Positioning ramp is sinusoidal or square Rewrite the IPOSplus® program so that ramp
Immediate
99 calculation and an attempt is made to change ramp times and traveling velocities can only be altered
switch-off
error times and traveling velocities with enabled when the inverter is inhibited.
inverter.
Vibra- Vibration sensor warns (→ operating Determine cause of vibrations. Continue opera-
100 Display fault •
tion/Warning instructions for "DUV10A") tion until F101 occurs.
SEW-EURODRIVE recommends that you remedy
101 Vibration fault Rapid stop • Vibration sensor reports fault
the cause of the vibrations immediately
Oil
102 Display fault • Oil aging sensor warns Schedule oil change
aging/warning
SEW-EURODRIVE recommends that you change
103 Oil aging/fault Display fault • Oil aging sensor reports fault
the gear unit oil immediately.
Oil aging/over- • Let oil cool down
104 Display fault • Oil aging sensor reports overtemperature
temperature • Check if the gear unit cools properly
• Check the voltage supply of the oil aging sen-
Oil
sor
105 aging/ready Display fault • Oil aging sensor is not ready for operation
• Check and, if necessary, replace the oil aging
message
sensor
Change brake lining (→ operating instructions for
106 Brake wear Display fault • Brake lining worn down.
"Motors")

442 System Manual – MOVIDRIVE® MDX60B/61B Drive Inverters

 Service
SEW Electronics Service
12

12.3 SEW Electronics Service 1

Send in for repair Please contact the SEW-EURODRIVE electronics service if a fault cannot be recti-
fied (→ "Customer and spare parts service"). 2
When contacting SEW electronics service, always quote the digits on the status label so
that our service personnel can assist you more effectively. 3

Please provide the following information when sending the unit in for repair: 4
• Serial number (→ nameplate)
• Unit designation 5
• Standard version or application version
• Digits on the status label 6
• Short description of application (drive application, control via terminals or serial)
7
• Connected motor (motor type, motor voltage, 댴 or ∆ connection)
• Nature of the error
8
• Accompanying circumstances
• Your own presumptions as to what has happened
9
• Any unusual events preceding the problem, etc.
10

12.4 Extended storage 11

If the unit is being stored for a long time, connect it to the mains voltage for at least 5
minutes every 2 years. Otherwise, the unit’s service life may be reduced. 12
Procedure when maintenance has been neglected:
Electrolytic capacitors are used in the inverters. They are subject to aging effects when 13
deenergized. This effect can damage the capacitors if the unit is connected using the
rated voltage after a longer period of storage. 14
If you have not performed maintenance regularly, SEW-EURODRIVE recommends that
you increase the supply voltage slowly up to the maximum voltage. This can be done, 15
for example, by using a variable transformer for which the output voltage has been set
according to the following overview. We recommend that you increase the voltage from
0 V to the first stage after a few seconds. 16
The following stages are recommended:
AC 400/500 V units: 17
• Stage 1: AC 350 V for 15 minutes
• Stage 2: AC 420 V for 15 minutes
18
• Stage 3: AC 500 V for 1 hour
19
AC 230 V units:
20
• Stage 1: AC 170 V for 15 minutes
• Stage 2: AC 200 V for 15 minutes 21
• Stage 3: AC 240 V for 1 hour
After you have completed the regeneration process, the unit can be used immediately 22
or stored again for an extended period with maintenance.

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 Service
12 Disposal

12.5 Disposal
Please follow the current regulations. Dispose of the individual materials separately in
accordance with the regulations in force, for example as:
• Electronics scrap (printed circuit boards)
• Plastics (housing)
• Sheet metal
• Copper

444 System Manual – MOVIDRIVE® MDX60B/61B Drive Inverters