12 Service: 12.1 Fault Information

Service
12 Fault information
12 Service
12.1 Fault information
Error memory The error memory (P080) stores the last five error messages (errors t-0 to t-4). The error
message of longest standing is deleted whenever more than five error messages have
occurred. The following information is stored when the error occurs:
Fault which occurred Status of the binary inputs/outputs Operational status of the
inverter Inverter status Heat sink temperature Speed Output current Active
current Unit utilization DC link circuit voltage ON hours Enable hours Parameter
set Motor utilization.
Switch-off There are three switch-off responses depending on the malfunction; the inverter
responses remains blocked in fault status:
Immediate switch- The unit can no longer brake the drive; the output stage goes to high resistance in the
off event of a fault and the brake is applied immediately (DB "/Brake" = "0").
Rapid stop The drive is braked with the stop ramp t13/t23. The brake is applied once the stop speed
is reached (DB "/Brake" = "0"). The output stage goes to high resistance after the
brake reaction time has elapsed (P732 / P735).
Emergency stop The drive is braked with the emergency ramp t14/t24. The brake is applied once the stop
speed is reached (DB "/Brake" = "0"). The output stage goes to high resistance after
the brake reaction time has elapsed (P732 / P735).
Reset An error message can be acknowledged by:

Switching the supply system off and on again
Recommendation: Observe a minimum switch-off time of 10 s for the supply system
contactor K11.
Reset via input terminals; that is, via an appropriately assigned binary input (DI1 to
DI7 with the basic unit, DI1 to DI17 with the DIO11B option).
Manual reset in SHELL (P840 = "YES" or [Parameter] / [Manual reset]).
Manual reset using the DBG60B.
Auto reset performs up to five unit resets with an adjustable restart time.
HAZARD!
Risk of crushing if the motor starts up automatically after an auto reset.
Severe or fatal injuries.
Do not use auto reset with drives where an automatic restart represents a danger
to people or units.
Perform a manual reset.
Inverter is waiting If the inverter is controlled via a communication interface (fieldbus, RS485 or SBus) and
for data the power was switched off and back on again or an error reset was performed, then the
enable remains ineffective until the inverter receives valid data again via the interface,
which is monitored with a timeout.
460 System Manual MOVIDRIVE MDX60B/61B Inverter

Service
Error messages and list of errors
12
12.2 Error messages and list of errors 1

Error message on The error code is shown in a 7-segment display. The following display sequence is used
7-segment (e.g. error code 100): 2
display
3
Flashes, ca. 1 s
4
Display off, ca. 0.2 s

5
Hundreds (if available), ca. 1 s 6

7
8
Tens, ca. 1 s
9
10
Ones, ca. 1 s
11

12
59208AXX
13
Following a reset or if the error code resumes the value '0', the display switches to the 14
operating display.
15
Display suberror The suberror code is displayed in MOVITOOLS (as of version 4.50) or in the DBG60B
code keypad.
16
17
18
19
20
21
22
System Manual MOVIDRIVE MDX60B/61B Inverter 461

Service
12 Error messages and list of errors
Error list The factory set error response appears in the "Response (P)" column. (P) indicates that
the response is programmable (via P83_error response or with IPOSplus). In the event
of error 108, (P) indicates that the response can be programmed via P555 DCS error
response In the event of error 109, (P) indicates that the response can be programmed
via P556 DCS alarm response
Error Suberror
Response
Code Designation Code Designation Possible cause Measure
(P)
00 No fault
0 Output stage Short circuit at output Rectify the short circuit
1 VCE monitoring or under- Motor too large Connect a smaller motor
voltage monitoring of the Defective output stage Contact SEW Service for
Immediate
01 Overcurrent unit driver Ramp limit is deactivated advice if the output stage
switch-off
and set ramp time is too is defective.
5 Inverter remains in hard- short Activate P138 and/or
ware current limit increase ramp time
Ground fault
Immediate In the motor lead Eliminate ground fault
03 Ground fault 0 Ground fault
switch-off in the inverter Consult SEW Service
in the motor
0 DC link voltage too high in Too much regenerative
Extend deceleration ramps
1 4Q operation power
Check feeder cable to
Braking resistor circuit
braking resistor
interrupted
Brake Immediate Check technical data of
04 Short circuit in the braking
chopper switch-off braking resistor
resistor circuit
Replace MOVIDRIVE if
Brake resistor has too high
the brake chopper is
resistance
defective
Brake chopper is defective
06 Supply sys- Immediate 0 DC link voltage periodi- Phase failure Check the supply system cable
tem phase switch-off cally too low
failure
0 DC link voltage too high in Extend deceleration ramps
1 2Q operation Check supply cable to the
DC link over- Immediate
07 DC link voltage too high braking resistor
voltage switch-off
Check technical data of
braking resistor
0 Inverter in current limit or Speed controller or current Reduce load
in slip limit controller (in VFC operating Increase deceleration time
3 System limit "Actual mode without encoder) (P501 or P503).
speed" exceeded. operating at setting limit due Check encoder connec-
Speed difference between to mechanical overload or tion, swap A/A and B/B
ramp setpoint and actual phase failure in the power pairs if necessary
value for 2ramp time supply or motor. Check encoder voltage
Speed Immediate higher than expected slip. Encoder not connected supply
08
monitoring switch-off (P) correctly or incorrect direc- Check current limitation
4 Maximum rotating field tion of rotation. Extend ramps if necessary
speed exceeded. nmax is exceeded during Check motor cable and
Maximum rotating field fre- torque control. motor
quency (with VFC max In operating mode VFC: Check line phases
150 Hz and V/f max Output frequency 150 Hz
600 Hz) exceeded. In operating mode V/f: Out-
put frequency 600 Hz
0 Startup missing
1 Wrong operating mode
Immediate Inverter has not been started up Perform startup for the
09 Startup selected
switch-off for the selected operating mode. required operating mode.
2 Wrong encoder type or
defective encoder card
Incorrect command Check the content of the
detected during IPOSplus program memory and, if
program execution. necessary, correct.
Emergency
10 IPOS-ILLOP 0 Invalid IPOS command Incorrect conditions during Load the correct program
stop
command execution. into the program memory.
Check program sequence
( IPOSplus manual)

Service
12
Error Suberror 1
Response
(P)
0 Heat sink temperature too 2
high or temperature
Overtempera- Emergency sensor defective Reduce load and/or provide for
11
ture stop (P) 3 Overtemperature
Thermal overload of inverter
adequate cooling. 3
switched-mode power
supply
Control signal source not 4
Control sig- Immediate available, e.g. control sig- Control signal source not Set correct control signal
13 0
nal source switch-off nal source fieldbus without defined or defined incorrectly. source (P101).
fieldbus card 5
0 Encoder not connected,
defective encoder, defec-
tive encoder cable 6
25 Encoder fault X15 - Speed
range exceeded.
Encoder at X15 turns 7
faster than 6542 rpm.
26 Encoder fault X15 - Card
is faulty. 8
Error in the quadrant eval-
uation.
27 Encoder error - encoder 9
connection or encoder is
faulty.
28 Encoder error X15 - - 10
Communication error
RS485 channel.
Encoder cable or shield not
29 Encoder error X14 - -
connected correctly Check encoder cable and
11
Immediate Communication error
14 Encoder Short circuit/broken encoder shield for correct connection,
switch-off RS485 channel.
wire short circuit and broken wire.
30 Unknown encoder type at Encoder defective 12
X14/X15
31 Error plausibility check
Hiperface X14/X15 13
Increments have been
lost.
32 Encoder error X15 14
Hiperface.
Hiperface encoder at X15
reports fault. 15
33 Encoder error X14
Hiperface.
Hiperface encoder at X14
reports fault.
16
34 Encoder error X15
Resolver.
Encoder connection or
17
encoder is faulty.
17 0 "Stack overflow" error 18
18 0 "Stack underflow" error
19 0 "External NMI" error
20 0 "Undefined opcode" error 19
Check ground connections
21 System Immediate 0 "Protection fault" Inverter electronics disrupted, and shielding and correct, if
22 malfunction switch-off 0 "Illegal word operand
access" error
possibly due to effect of EMC. necessary. Contact SEW ser-
vice if this error occurs again.
20
23 0 "Illegal instruction access"
error 21
24 0 "Illegal external bus
access" error
22

Service
Error Suberror
Response
(P)
Read or write error on
0
EEPROM power section
11 NV memory read error Activate factory settings,
NV-RAM inside the unit perform reset and reset
13 NV memory chip card Access to the EEPROM of the parameters.
25 EEPROM Rapid stop
System module defective memory card has failed Contact SEW service if the
14 NV memory chip card error occurs again.
Memory card defective Replace memory card.
16 NV memory initialization
error
Eliminate respective cause;
External Emergency Read in external error signal via
26 0 External terminal reprogram terminal if neces-
terminal stop (P) programmable input.
sary.
0 Both limit switches missing Open circuit/both limit Check wiring of limit
or open circuit switches missing. switches.
limit switches Emergency
27 2 Limit switch reversed Limit switches are swapped Swap over limit switch
are missing stop
3 Both limit switches are over in relation to direction connections.
active simultaneously of rotation of motor Reprogram terminals
0 "Fieldbus timeout" error Check communication
2 Fieldbus card does not No communication between routine of the master
Fieldbus Rapid stop
28 boot master and slave within the pro- Extend fieldbus timeout
Timeout (P)
jected response monitoring. time (P819) or deactivate
monitoring
Limit switch Emergency 0 Hardware limit switch A limit switch was reached in Check travel range.
29
contacted stop approached IPOSplus operating mode. Correct user program.
Emergency 0 Time violation stop emer- Drive overloaded Check project planning
Immediate
30 stop gency stop rate Emergency stop ramp too Extend emergency stop
switch-off
Timeout short. ramp
Let motor cool off and
Motor too hot, TF/TH has
reset fault
triggered
Check connections/link
TF/TH of the motor not
No between MOVIDRIVE
TF/TH sensor Thermal motor protection connected or connected
31 Response 0 and TF/TH.
tripped fault incorrectly
(P) If no TF/TH is connected:
MOVIDRIVE connection
Jumper X10:1 with X10:2.
and TF/TH connection on
Set P835 to "NO
motor interrupted
RESPONSE"
Programming principles violated Check and correct the
IPOS index Emergency
32 0 IPOS program faulty leading to system internal stack IPOSplus user program (see
overflow stop
overflow IPOSplus manual).
0 Setpoint source not
Setpoint Immediate available, e.g. control Setpoint source not defined or Set correct setpoint source
33
source switch-off signal source fieldbus defined incorrectly. (P100).
without fieldbus card
0 Time violation rapid stop Extend the downwards
Ramp Immediate Time of downward ramps
34 ramp ramps
Timeout switch-off exceeded, e.g. due to overload.
Eliminate overload
0 Operating mode not Operating mode not defined Use P700 or P701 to set
available or defined incorrectly correct operating mode.
1 Wrong assignment operat- P916 was used to set a Use MOVIDRIVE in tech-
ing mode - hardware ramp function that is needed nology version (..OT).
by a MOVIDRIVE unit in From the "Startup
2 Wrong assignment operat- technology version. Select technology func-
Immediate ing mode - technology P916 was used to set a tion..." menu, select the
35 Duty cylce function
switch-off ramp type that does not technology function that
match the selected technol- matches P916
ogy function. Check the settings of P916
P916 was used to set a and P888
ramp type that does not
match the selected synchro-
nization time (P888).

Service
12
Error Suberror 1
Response
(P)
0 Hardware is missing or not Use correct option card 2
Type of option card not
permitted. Set correct setpoint source
allowed
2 Encoder slot error. (P100)
Setpoint source, control
Option Immediate 3 Fieldbus slot error. signal source or operating
Set correct control signal 3
36 source (P101)
missing switch-off mode not permitted for this
4 Expansion slot error. Set correct operating
option card
Incorrect encoder type set

mode (P700 or P701)
Set the correct encoder
4
for DIP11B.
type
37
System
watchdog
Immediate
switch-off
0 "System watchdog
overflow" error
Fault during execution of system
software
Contact SEW Service. 5
System Immediate 0 "System software" error
38 System malfunction Contact SEW Service.
software switch-off 6
The reference cam is miss-
Check reference cam
ing or does not switch
Check limit switch connec-
39
Reference Immediate
0 "Reference travel" error
Limit switches are
connected incorrectly
tion 7
travel switch-off (P) Check reference travel
Reference travel type was
type setting and required
changed during reference
travel
parameters. 8
Error during boot synchroni-
zation between inverter and
40
Boot synchro- Immediate
0
Timeout at boot synchroni-
option.
Install a new option card if this 9
nization switch-off zation with option. fault reoccurs.
Synchronization ID
not/incorrectly transmitted
0 Error Watchdog timer Error in communication Contact SEW Service. 10
from/to option. between system software Check IPOS program
17 Watchdog IPOS error. and option software
Watchdog in the IPOSplus 11
program
Check whether the unit
Watchdog Immediate has been activated for the
41
option switch-off An application module with- application version (P079) 12
out the application version Check the selected tech-
has been loaded in a nology function (P078)
MOVIDRIVE B unit 13
The wrong technology func-
tion has been set if an appli-
cation module is used
14
Check encoder connection
Extend ramps
Encoder connected incor-
Set P component to higher
rectly
value 15
Acceleration ramps too
Reset speed controller
short
parameters
Immediate P component of positioning 16
42 Lag error 0 Lag error positioning Increase lag fault tolerance
switch-off (P) controller too small
Check wiring of encoder,
Incorrectly set speed
motor and mains phase.
controller parameters
Value of lag fault tolerance
Check whether mechani- 17
cal system components
too small
can move freely or if they
are blocked
18
Check RS485 connection (e.g.
RS485- Rapid stop Communication time-out Error during communication via inverter - PC, inverter -
43 0
Timeout (P) at RS485 interface. interface RS485 DBG60B). If necessary,
contact SEW Service. 19
0 Unit utilization fault Unit utilization (IxT value) > Decrease power output
125 %
Immediate
8 UL monitoring fault

Extend ramps
If suggested actions not
20
44 Unit utilization
switch-off possible, use larger
inverter.
Reduce load 21
22

Service
Error Suberror
Response
(P)
0 General error during
initialization
3 Data bus error during RAM
check
6 CPU clock error.
No parameters set for
7 Error in the current Restore factory settings
EEPROM in power section,
evaluation. Consult SEW Service if the
Immediate or parameters set incor-
45 Initialization 10 Error setting the flash error still cannot be reset.
switch-off rectly.
protection Insert the option card cor-
Option card not in contact
rectly.
11 Data bus error during RAM with backplane bus.
check
12 Parameter setting error
synchronous operation
(internal synchronous
operation)
System bus 2 Rapid stop 0 Timeout system bus CAN2 Error during communication via
46 Check system bus connection.
timeout (P) system bus 2.
System bus 1 Rapid stop 0 Timeout system bus CAN1 Error during communication via
47 Check system bus connection.
timeout (P) system bus 1.
Only with DRS11B: Check encoder signals of
Encoder signal from master/synchronous
Hardware Immediate Hardware synchronous master/synchronous encoder.
48 0
DRS switch-off operation encoder faulty. Check encoder wiring.
Hardware required for syn- Install a new synchronous
chronous operation is faulty. operation card.
Only in IPOSplus operating
Check serial connection to
mode:
No external control.
IPOS control An attempt was made to set
77 Response 0 Invalid control word IPOS Check write values of
word an invalid automatic mode
(P) external control.
(via external controller).
Set correct value for P016.
P916 = BUS RAMP is set.
Only in IPOSplus operating
mode: Check the user program
IPOS SW limit No response Software limit switch
78 0 Programmed target position is Check position of the soft-
switch (P) reached
outside travel range delimited by ware limit switches
software limit switches.
The following items do not
match anymore after having
replaced the memory card:
Power
Deviating hardware config- Ensure identical hardware or
Hardware Immediate Rated voltage
79 0 uration when replacing the restore factory setting (param-
configuration switch-off Variant identification
memory card eter = factory setting).
Unit series
Application or standard
version
Option cards
Immediate 0 "RAM test" error Internal unit fault, RAM defec-
80 RAM test Contact SEW Service.
switch-off tive.
Only in "VFC hoist" operating
mode: Check startup data and
The motor could not be supplied perform new startup, if
with the correct amount of cur- necessary.
rent during the pre-magnetizing Check connection
Immediate Error start condition at
81 Start condition 0 time: between inverter and
switch-off VFC hoist
Rated motor power too motor.
small in relation to rated Check cross section of
inverter power. motor cable and increase if
Motor cable cross section necessary.
too small.
Only in "VFC hoist" operating
Check connection
mode:
between inverter and
Two or all output phases
Immediate Output open with VFC motor.
82 Open output 0 interrupted.
switch-off hoist Check startup data and
Rated motor power too
perform new startup, if
small in relation to rated
necessary.
inverter power.

Service
12
Error Suberror 1
Response
(P)
0 "Motor temperature simu- 2
lation" error Reduce load.
2 Short circuit or open circuit Extend ramps.
Motor utilization too high.
84
Motor Emergency in the temperature sensor IN-UL monitoring 1 triggered
Observe longer pause 3
protection stop (P) times.
3 No thermal motor model P530 set later to "KTY"
Check P345/346
available
4 UL monitoring fault
Select a larger motor 4
0 Error in connection with Tighten knurled screw
86
Memory Immediate memory module No memory card Insert and secure memory 5
module switch-off 2 Hardware card detection Memory card defective card
wrong memory card Replace memory card
87
Technology Immediate 0 Technology function A technology function was acti-
Disable technology function
6
function switch-off selected with standard unit vated in a standard version.
0 "Flying start" error Only in VFC n-CTRL operating
Inverter not enabled before
88 Flying start
Immediate mode:
actual speed is
7
switch-off Actual speed > 6000 rpm when
6000 rpm.
inverter enabled.
92
DIP encoder Error display
1
Soiling problem Stahl
Encoder signals an error
Possible cause: Encoder is 8
problem (P) WCS3 dirty clean encoder
The encoder signals an error, Check absolute encoder
e.g. power failure. connection. 9
Connection cable between Check connection cables.
the encoder and DIP11B Set correct cycle
does not meet the require-
ments (twisted pair,
frequency.
Reduce maximum travel-
10
DIP encoder Emergency
93 0 "Absolute encoder" error shielded). ing velocity or ramp.
error stop (P)
Cycle frequency for cable Replace absolute encoder.
length too high. 11
Permitted max.
speed/acceleration of
encoder exceeded. 12
Encoder defective.
0 Power section parameters
5 Control unit data Inverter electronics disrupted,
13
EEPROM Immediate
94 6 Power section data possibly due to effect of EMC or Send unit in for repair.
checksum switch-off
a defect.
7 Invalid version of the con-
figuration data set
14
Set the correct encoder
No plausible position could be
determined.

type.
Check IPOSplus travel
15
Incorrect encoder type set.
parameters.
IPOSplus travel parameter
DIP plausibil- Emergency Validity check of absolute Check traveling velocity.
95
ity error stop (P)
0
position
set incorrectly.
Correct numerator/denom- 16
Numerator/denominator fac-
inator factor.
tor set incorrectly.
After zero adjustment
Zero adjustment performed.
Encoder defective.
reset. 17
Replace absolute encoder.
0 Parameter set upload
is/was faulty 18
1 Download of parameter
Memory card cannot be writ- Repeat copying process
set to unit cancelled.
Immediate ten or read. Restore default setting
97 Copy fault
switch-off 2 Not possible to adopt Fault during data transmis- (P802) and repeat copy- 19
parameters. sion ing process
Not possible to adopt
parameters from memory 20
card.
Immediate "CRC via internal flash" Internal unit fault
98 CRC Error 0 Send unit in for repair.
switch-off error Flash memory defective 21
Only in IPOSplus operating Rewrite the IPOSplus program
mode: so that ramp times and travel-
IPOS ramp Immediate
Positioning ramp is sinusoidal or ing velocities can only be 22
99 0 "Ramp calculation" error square and an attempt is made altered when the inverter is
calculation switch-off
to change ramp times and trav- inhibited.
eling velocities with enabled
inverter.

Service
Error Suberror
Response
(P)
Vibration sensor warns ( Determine cause of vibrations.
Vibration Display error Vibrations diagnostics
100 0 "DUV10A" operating instruc- Continue operation until F101
warning (P) warning
tions). occurs.
SEW-EURODRIVE recom-
Rapid stop mends that you remedy the
101 Vibration error 0 Vibration diagnostics error Vibration sensor reports error.
(P) cause of the vibrations imme-
diately
Oil aging Display error Error message from the oil
102 0 Oil aging warning Schedule oil change.
warning (P) aging sensor
SEW-EURODRIVE recom-
Display error Error message from the oil
103 Oil aging error 0 Oil aging error mends that you change the
(P) aging sensor
gear unit oil immediately.
Oil aging Let oil cool down
Display error Overtemperature signal from the
104 overtempera- 0 Oil aging overtemperature Check if the gear unit cools
(P) oil aging sensor
ture properly
Check voltage supply of oil
aging sensor
Oil aging Display error Oil aging sensor is not ready for
105 0 Oil aging ready signal Check and, if necessary,
ready signal (P) operation
replace the oil aging sen-
sor
Change brake lining (
Display error
106 Brake wear 0 Brake wear error Brake lining worn "Motors" operating instruc-
(P)
tions).

Service
12
Error Suberror 1
Response
(P)
0 DCS error 2
Error during transfer of Interruption in connection during Send the configuration files
1 configuration data to the program download again
monitoring unit. 3
2 Configuration data for soft- Subassembly configured with Configure subassembly with
ware version of the subas- incorrect software version of the permitted version of the pro-
sembly is invalid. programming interface. gramming interface. Then 4
switch subassembly off and on
again.
Unit was programmed with Program or configuration data Check the design of the subas- 5
incorrect programming was loaded into the unit with an sembly. Configure again with a
3 interface. incorrect programming interface. valid programming interface.
Then switch the unit off and on 6
again.
4 Faulty reference voltage. Supply voltage of the subas- Check supply voltage
5 sembly is defective. Switch unit off and on 7
Faulty component in the again
6 Faulty system voltage. subassembly
7 8
8
Faulty test voltage
9
Immediate Faulty DC 24 V voltage 9
10
108 DCS error stop/mal- supply
function (P) Ambient temperature of Temperature at the place of Check the ambient tempera-
11 the unit is not in the operation is not in the permitted ture. 10
defined range. range.
Check ZSC activation
For the position changeover, Check JSS activation 11
Plausibility error position
12 ZSC, JSS or DMC is perma- Check DMC activation
changeover
nently activated. (only for monitoring via
position) 12
Faulty switching of the
13 LOSIDE driver DO02_P /
DO02_M 13
14 HISIDE driver DO02_P /
DO02_M 14
15 Short circuit of the output. Check wiring at the output.
LOSIDE driver DO0_M
Faulty switching of the 15
16
HISIDE driver DO0_P
17
LOSIDE driver DO01_M 16
18
HISIDE driver DO01_P
17
18
19
20
21
22

Service
Error Suberror
Response
(P)
0 DCS alarm
1 Communication error The DCS21B/31B option does Check hardware connec-
between CAN interface not receive any valid data from tion to the inverter
inverter the inverter. Check version of the
inverter
2 Plausibility error digital Check configuration of the
3 input at pulse P1 DI1 binary input according
to configuration and wiring
diagram
Check wiring
4 Plausibility error digital Check configuration of the
5 input at pulse P2 DI2 binary input according
diagram
Check wiring
6 Pulse 1 plausibility error at Check configuration of the
7 binary input DI3 DI3 binary input according
diagram
Check wiring
Emergency binary input DI4 DI4 binary input according
9
109 DCS alarm stop/mal- to configuration and wiring
function (P) diagram
There is no pulse 1 voltage at Check wiring
10 Pulse 1 plausibility error at the DI1 binary input. Check configuration of the
diagram
Check wiring
diagram
Check wiring
diagram
Check wiring
diagram
Check wiring

Service
12
Error Suberror 1
Response
(P)
18 Pulse 2 plausibility error at Check configuration of the 2
diagram 3
Check wiring
21 binary input DI2 DI2 binary input according 4
diagram
Check wiring 5
diagram
6
Check wiring
24 Pulse 2 plausibility error at
binary input DI4
Check configuration of the
DI4 binary input according
7
25
diagram
There is no pulse 2 voltage at Check wiring 8
26 Pulse 2 plausibility error at the DI1 binary input. Check configuration of the
binary input DI5 DI5 binary input according
27
to configuration and wiring 9
diagram
Check wiring
28 Pulse 2 plausibility error at Check configuration of the 10
diagram 11
Check wiring
Emergency
109 DCS alarm stop/mal-
function (P) 31 binary input DI7 DI7 binary input according 12
diagram
Check wiring 13
diagram
14
Check wiring
34 Plausibility error in the
velocity acquisition
The difference between the two
velocity sensors is higher than
Check track again with the
data of the encoder config-
15
35
the configured speed cut-off uration.
threshold. Check the velocity sensor
Use the SCOPE function 16
to set speed signals so
that they are congruent
36 Plausibility error in the The difference between the two Check track with the con- 17
37 position acquisition position sensors is higher than figured data of the encoder
the configured value. setting
Check position signal 18
Are all signals connected
correctly to the 9-pin

encoder connector?
Check the encoder con-
19
nector for correct wiring. Is
the jumper between pin 1
and pin 2 on the 9-pin 20
encoder connector closed
(SSI absolute encoder)?
Use the SCOPE function 21
to set positions signals so
that they are congruent
22

Service
Error Suberror
Response
(P)
DCS alarm Rapid 38 Plausibility error incorrect The current position is outside Check track with the con-
stop/warning 39 position range. the configured range. figured data of the encoder
(P) setting
Check position signal, cor-
rect offset if necessary
Use the SCOPE function
to read off the position and
set in ratio to the config-
ured values
40 Plausibility error incorrect The current velocity exceeds the The drive moves outside
41 speed. configured maximum velocity. the permitted and config-
ured velocity range
Check configuration (set
max. velocity)
Analyze the velocity devel-
opment using the SCOPE
function
42 Configuration error: Accel- The current acceleration is out- Check encoder type and
43 eration side the configured acceleration configuration (SSI/incre-
range. mental)
Check the encoder con-
nection/wiring
Check polarity of the
encoder data
Check function of the
encoder
44 Plausibility error in The wiring of the encoder does Check encoder type and
45 encoder interface (A3401 not correspond to the configured configuration (SSI/incre-
= encoder 1 and A3402 = data. mental)
encoder 2). Check the encoder con-
109 nection/wiring
encoder data
encoder
46 Encoder supply voltage Encoder voltage supply is out- Overload in the supply
47 error (A3403=encoder 1 side the defined range (min. voltage of the encoder;
and A3404 = encoder 2) DC 20 V / max. DC 29 V). internal fuse has triggered
Check supply voltage of
the DCS21B/31B option
48 The reference voltage input of Check reference voltage input
49 Reference voltage error the encoder system is outside of the encoder system.
the defined range.
50 Difference level RS485
51 driver 1 (error INC_B or
SSI_CLK) faulty
52 Difference level RS485 No encoder connection, Check the encoder connec-
53 driver 2 (error INC_A or incorrect encoder type. tion.
SSI_DATA) faulty.
54 Incremental counter devia-
55 tion.
56 Plausibility error in The wiring of the encoder does Check encoder type and
57 encoder interface (A3401 not correspond to the configured configuration (SSI/incre-
= encoder 1 and A3402 = data. mental)
encoder 2) Check the encoder con-
nection/wiring
encoder data
encoder

Service
12
Error Suberror 1
Response
(P)
58 Plausibility error SIN/COS Incorrect encoder type con- Check the encoder 2
59 encoder connection. nected. connection
Check the encoder
60 connection (jumper 3
61 between pin 1 and pin 2)
62 Plausibility error SSI Phase error of the incremental Check the encoder
63
encoder connection or sin/cos encoder. connection 4
Replace the defective
encoder
64 Plausibility error - SSI Connected encoder type does Check the encoder 5
65 encoder connection. not correspond to the configura- connection
tion. Check connected encoder
66 Plausibility error - SSI Lis-
67 tener encoder connection. 6
68 Faulty switching of the
LOSIDE driver DO2_M 7
HISIDE driver DO2_P
70 Faulty switching of the 8
LOSIDE driver DO0_M DC 0 V short circuit at the
Check wiring at the output.
71 Faulty switching of the output.
HISIDE driver DO0_P 9
LOSIDE driver DO1_M
Rapid
73 Faulty switching of the 10
109 DCS alarm stop/warning
HISIDE driver DO1_P
(P)
74 Watchdog undervoltage DC 0 V short circuit at on of the
test for LOSIDE driver DC 0 V outputs. 11
Check wiring at the outputs.
75 Watchdog undervoltage DC 24 V short circuit at on of the
test for HISIDE driver DC 24 V outputs.
76 CCW and CW monitoring
12
77 (in DMC module) activated
simultaneously.
78 CCW and CW monitoring Only one direction of rotation
13
79 range of the OLC activated Multiple activation. can be activated in the DMC
simultaneously module.
80 CCW and CW monitoring
14
81 (in JSS module) was acti-
vated simultaneously.
82 Timeout error MET. Input element with time monitor- Check wiring of input
15
83 Time monitoring start sig- ing is faulty. element
nal for confirmation button. Input element is faulty
84 Timeout error MEZ. Two-hand operation with time
16
85 Time monitoring for two- monitoring is faulty.
hand button.
86 EMU1 monitoring error Check hardware
17
87 connections
Faulty monitoring of the external
Pick-up or release time to
88 EMU2 monitoring error disconnection channel
short 18
89 Check switching contacts
Check project planning
110
"Ex-e protec- Emergency
0
Duration of operation Duration of operation below
Shorten duration of 19
tion" error stop below 5 Hz exceeded 5 Hz exceeded
operation below 5 Hz
Analog input No response AI1 analog input open cir-
113
open circuit (P)
0
cuit
AI1 analog input open circuit Check wiring 20
"Timeout Check startup
Rapid stop / MOVI-PLC communica-
116 MOVI-PLC" 0 Check wiring
error
warning tion timeout 21
22

Service
12 SEW electronics service
12.3 SEW electronics service

Sending in for Please contact the SEW-EURODRIVE electronics service if an error cannot be
repair rectified ( "Customer and spare parts service").
When contacting SEW electronics service, always quote the digits on the status label so
that our service personnel can assist you more effectively.
Please provide the following information when sending the unit in for repair:
Serial number ( nameplate)
Unit designation
Standard version or application version
Digits on the status label
Short description of application (drive application, control via terminals or serial)
Connected motor (motor type, motor voltage, or connection)
Type of fault
Accompanying circumstances
Your own presumptions as to what has happened
Any unusual events preceding the problem, etc.
12.4 Extended storage

If the unit is being stored for a long time, connect it to the line voltage for at least
5 minutes every 2 years. Otherwise, the units service life may be reduced.
Procedure when maintenance has been neglected:
Electrolytic capacitors are used in the inverters. They are subject to aging effects when
deenergized. This effect can damage the capacitors if the unit is connected using the
rated voltage after a longer period of storage.
If you have not performed maintenance regularly, SEW-EURODRIVE recommends that
you increase the line voltage slowly up to the maximum voltage. This can be done, for
example, by using a variable transformer for which the output voltage has been set
according to the following overview.
The following stages are recommended:

AC 400/500 V units:
Stage 1: AC 0 V to AC 350 V within a few seconds
Stage 2: AC 350 V for 15 minutes
Stage 4: AC 500 V for 1 hour
AC 230 V units:
Stage 3: AC 240 V for 1 hour
After you have completed the regeneration process, the unit can be used immediately
or stored again for an extended period with maintenance.

Service
Disposal
12
12.5 Disposal 1
Dispose of materials separately in accordance with the current regulations in force, for
example: 2
Electronics scrap (circuit boards)
Plastic (housing) 3
Sheet metal
Copper 4
10
11
12
13
14
15
16
17
18
19
20
21
22

12 Service: 12.1 Fault Information

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12 Service: 12.1 Fault Information

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Service

Reset An error message can be acknowledged by:

460 System Manual MOVIDRIVE MDX60B/61B Inverter

12.2 Error messages and list of errors 1

Display off, ca. 0.2 s

Hundreds (if available), ca. 1 s 6

Display off, ca. 0.2 s

Display off, ca. 0.2 s

System Manual MOVIDRIVE MDX60B/61B Inverter 461

462 System Manual MOVIDRIVE MDX60B/61B Inverter

System Manual MOVIDRIVE MDX60B/61B Inverter 463

464 System Manual MOVIDRIVE MDX60B/61B Inverter

System Manual MOVIDRIVE MDX60B/61B Inverter 465

466 System Manual MOVIDRIVE MDX60B/61B Inverter

System Manual MOVIDRIVE MDX60B/61B Inverter 467

468 System Manual MOVIDRIVE MDX60B/61B Inverter

System Manual MOVIDRIVE MDX60B/61B Inverter 469

470 System Manual MOVIDRIVE MDX60B/61B Inverter

System Manual MOVIDRIVE MDX60B/61B Inverter 471

472 System Manual MOVIDRIVE MDX60B/61B Inverter

System Manual MOVIDRIVE MDX60B/61B Inverter 473

12.3 SEW electronics service

12.4 Extended storage

The following stages are recommended:

474 System Manual MOVIDRIVE MDX60B/61B Inverter

System Manual MOVIDRIVE MDX60B/61B Inverter 475

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