Opening the negotiation

Useful phrases
Welcoming/ greeting and introductions
-Welcome to....
- I’d like to welcome you to…
- My name is…
-This is…
- These are….
Making a small talk
- I hope you had a good journey.
- Have you been to… before?
- I hope to see some of the sights
- Is this your first trip to…
Setting the agenda
- Shall we get down to business?
- I suggest we start by ( looking at)…
Sating interest
… is looking to…
An important consideration for us is to…
We want…
… is keen to…
We need to have….
Pronunciation tips
- Correct pronunciation
- Loud enough
- Rise voices with questions
- Stress on key words
Useful vocabulary
- Contact person
- Detailed brief
- To expand into new markets
- Head of sales
- Image
- To launch a new campaign
- To promote sales
- Top- quality service
- To sign a contract
Conversation

Miss Tuoi& Yen: Welcome to ABC English center. Follow me and have a
seat, please.

Miss Yen: Would you like a cup of tea or coffee?

Mr Bien: I would like to drink tea, pls.

Miss Trang: I would like to cup of tea. Thanks

Miss Tuoi. That’s ok, enjoy it please.

May I introduce myself, my name is Tuoi. I am a director.

This is my co- director Miss Yen.

Miss Yen: I hope you have a good journey.

Miss Trang: Thank for your caring. My name is Trang and I’m a general
manager. This is my colleague .Unfortunately, there was a problem with our
flight- we had to wait for 2 hours

Mr.Bien: I’m a general manager too. I hope that we can cooperate

successfully together.

Miss Tuoi: Shall we get down to business?

Miss Yen: I suggest we start by looking for foreign teacher with Master
certificate. So that we need your providing.

Miss Trang: We are managing a wide range of foreign teacher, but teacher
with Master certificate just account for 10 percent. And the salary for them
is extremely high

Miss Tuoi: An important consideration for us is your investment. We have a

large of students and experience VN teacher. We can cooperate to upgrade
the qualities and quantities, promote sales. Center’s profit will be divided at
rate of 60% for our and 40% for you.

Mr. Bien: I totally agree with you. I think we should push salers to increase
sales by marketing, advertisement,…
Miss Yen: we also should create a new image for center.

Mis Trang : That’s great. I hopeful of a rise in sales by the end of the year