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Sector : TOURISM
Qualification Title : FOOD AND BEVERAGE SERVICES NCII
Unit of Competency : PREPARE THE DINING ROOM/RESTAURANT AREA FOR SERVICE
Module Title : PREPARING THE DINING ROOM/RESTAURANT AREA FOR SERVICE
Learning Outcomes
1. Take table reservations
2. Prepare service stations and equipment
3. Set up the tables in the dining area
4. Set the mood/ambiance of the dining area
A. INTRODUCTION
This unit covers the knowledge and skills required in the preparation of the dining room /restaurant area
before the start of the service operations. It involves opening duties or the dining room mise-en-place prior to service.
This unit includes the knowledge and skills in taking reservations, preparing service stations, table-setting, and
setting the ambiance of the food service facility.
B. LEARNING ACTIVITIES
LO 1: TAKE TABLE RESERVATIONS
Learning Content Methods Presentation Practice Feedback Resources Time
Taking table Self paced/ modular Read Answer self- Compar CBLM
reservations information check 1.1-1 e with
through inquiries sheet 1.1-1 answer
Perform task
Complete details of key 1.1-
or job or
the reservation 1
operation
Recorded on forms sheet 1.1-1 Refer to
based on perform
establishment’s ance
standards. criteria
checklist
1.1-1
LO 2: PREPARE SERVICE STATIONS AND EQUIPMENT
Preparation of Self paced/ modular Read Answer self- Compar CBLM
service information check 1.2-1 e with
equipment / sheet 1.2-1 answer
utensils and key 1.2-
supplies Perform task 1
Cleanliness and or job or Refer to
condition of operation perform
equipment / sheet 1.2-1 ance
utensils and criteria
supplies checklist
1.2-1
LO 3: SET UP THE TABLES IN THE DINING AREA
Completeness of Self paced/ modular Read Answer self- Compar CBLM
table set-up information check 1.3-1 e with
Balance and sheet 1.3-1 answer
Uniformity of key 1.3-
utensils used Perform task 1
Order of the or job or Refer to
utensils operation perform
Eye appeal sheet 1.3-1 ance
Timeliness criteria
checklist
1.3-1
LO 4: SET THE MOOD/AMBIANCE OF THE DINING AREA
Setting the Self paced/ modular Read Answer self- Compar CBLM
mood/ambiance of information check 1.4-1 e with
the dining area sheet 1.4-1 answer
key 1.4-
Perform task 1
or job or Refer to
operation perform
sheet 1.4-1 ance
criteria
checklist
1.4-1
C. ASSESSMENT PLAN
Written Test: Questions on knowledge such as:
Enumerating the steps in taking table reservations
Performance Test: In the laboratory/ workshop, given the supplies and materials with the appropriate hand tools; the
trainees will:
Perform procedural demonstration on how to set up the tables in the dining area
D. TEACHER’S SELF-REFLECTION OF THE SESSION