SALES SUPERVISOR

TRAINING

SELF AUDIT WEB BASED

FOR HEAD OFFICE AND BRANCH
BACKGROUND
1950’s Phone

2019’s Phone
BACKGROUND
1950’s Hino Bus

2019’s Hino Bus

BACKGROUND
1950’s Audit Report
2019’s Audit Report
SUMMARY - AUDIT 2018
DEALER NAME : CKMN DMS : NO
DATE : 26-28/09/2018
Sales Sales Service Service S/Part S/Part HOYU HOYU Final
No Aspect Divisi Score Bobot Compliance
Score % Score % Score % Score % Score
1 CS SOP 257 85,5% 311 87,5% 283 80,8% 340 79,1% Sales 818 25% 204,4 82%
2 People Dev 153 61,2% 179 71,6% 124 49,6% 10 100,0% Service 850 25% 212,4 85%
3 Manpower 235 94,0% 150 85,7% 175 87,5% 60 100,0% Spare Part 762 25% 190,5 76%
4 Facility 173 86,5% 210 95,5% 180 90,0% HOYU 410 50% 205,1 82%
Total 818 82% 850 85% 762 76% 410 82% TOTAL COMPLIANCE 81%

SALES
Max 3S + HOYU Compliance Compliance Sales Div
No Aspect Sales Diff %
Score 100% 100% 94%
1 CS SOP 257 300 -43 86% 90% 85% 90% 86% 87%
82% 82%
2 People Dev 153 250 -97 61% 76%
80% 80%
3 Manpower 235 250 -15 94%
70%
4 Facility 173 200 -27 87% 70%
61%
Total 818 1000 -182 82% 60% 60%

50% 50%
SERVICE
Max 40% 40%
No Aspect Service Diff %
Score 30% 30%
1 CS SOP 311 355 -44 87%
20% 20%
2 People Dev 179 250 -71 72%
3 Manpower 150 175 -25 86% 10% 10%
4 Facility 210 220 -10 95% 0% 0%
Total 850 1000 -150 85% Sales Service Spare Part HOYU CS SOP People Dev Manpower Facility

SPARE PART
Spare Max Compliance Service Div Compliance Sparepart
No Aspect Diff % Division
Part Score 100% 95%
1 CS SOP 283 350 -67 81% 90% 87% 86% 100%
90%
2 People Dev 124 250 -126 50% 80% 90% 88%
72% 81%
3 Manpower 175 200 -25 88% 70% 80%
4 Facility 180 200 -20 90% 70%
60%
Total 762 1000 -238 76% 60%
50% 50%
50%
HOYU 40%
Max 40%
No Aspect Hoyu Diff % 30%
Score 30%
1 CS SOP 340 430 -90 79% 20% 20%
2 People Dev 10 10 0 100% 10% 10%
3 Manpower 60 60 0 100% 0% 0%
Total 410 500 -90 82% CS SOP People Dev Manpower Facility CS SOP People Dev Manpower Facility

3S + HOYU Comparison Graph HOYU Compliance

100% 100% 100,0% 100,0%
100% 94% 95% 100%
86% 88% 90%
86% 87% 87%
81% 79% 79,1%
80% 72% 80%
61% Sales
60% 50% 60%
Service
40% Sparepart 40%

20% HOYU 20%

0% 0%
CS SOP People Dev Manpower Facility CS SOP People Dev Manpower

Audit CS SOP Progress 2016 - 2018 100%

86% 82% 85% 82%
77% 78% 77% 76%
No Divisi 2016 2017 2018 vs 2017 80% 70% 67%
Sales
1 Sales 77% 70% 82% 12% 60%
Service
2 Service 86% 77% 85% 8% 40% Sparepart
3 Sparepart 78% 67% 76% 9% 20% HOYU

4 HOYU 82% 0%
Average 80% 71% 81% 10% 2016 2017 2018

D e a l e r : P T . CKMN HMSI AUDITOR

So,

Your life does not get better by

chance, it gets better by CHANGE
-Jim
Rohn-

WE NEED SOMETHING NEW

 WE INTRODUCE……

SELF AUDIT WEB BASED

- Setiap head office dan cabang memiliki Log-In ID berbeda - beda

- Password diberikan ke semua dealer dan dapat diubah oleh

masing – masing user

- As simple a one click, sudah bisa masuk ke account dan mulai mnegisi self audit
URL - Website Link
HINO INTEGRATED SYSTEM

https://global.hino.co.id/selfaudit

Home page dari self audit HO dan Branch

1. Dashboard untuk melihat score dari pengisian Self Audit

2. Pengisian Self Audit Fundamental
3. Pengisian Self Audit SOP Sales, Service, Sparepart dan HOYU 3S
URL - Website Link

Button untuk memulai mengerjakan Self Audit

Setelah Click Create New akan muncul page dibawah

WAJIB DIISI

Save as Draft ketika ingin Send to HMSI jika sudah

melanjutkannya nanti terisi semua
Dashboard
Halaman utama Dashboard Self Audit