Impact of COVID-19 on MSME sector and post lockdown recovery.

Dear entrepreneur,
In the face of the sudden outbreak of the coronavirus, we are all concerned about the current business status
and needs of entrepreneurs.
This project is for research purposes only; the information and data are strictly confidential; and all
commercial use is prohibited.

1. How would you categorize your enterprise :

o Micro Enterprise
o Small Enterprise
o Medium Enterprise

2. Year of establishment of your company.

…………………………………………………………….

3. What were the most significant financial problems your company faced during the outbreak?
o Staff wages and social security charges
o Rent
o Repayment of loans
o Payments of invoices
o Other specific problem (………………………………………………………………………………………………)

4. Are there any other business problems your company is facing due to the pandemic?
o Reduction of orders
o Inability to deliver existing orders
o Increased difficulty of financing
o Existing loans cannot be extended
o Disruption of logistics
o Upstream and downstream chain disruptions
o Other ______

5. In the face of the impact of the pandemic, governments at all levels and financial institutions have announced
relief measures. Were you aware of these relief measures?
o YES
o NO

6. IF YES, Were any of these policies helpful for your business?

o YES
o NO
 7. Which policy do you believe is the most effective for your company?

(Up to two options)

o Reduce rent for small and medium-sized enterprises and lower costs for electricity, gas,
o Reduction of tax rates, reduction or deferral of taxes
o Reduction of financing costs for SMEs, extension of loan terms or partial debt relief
o Temporary reduction of social insurance premiums and reimbursement of unemployment
o insurance to enterprises that do not lay off staff
o Optimization of exporting tax rebate services

8. What were the impact on your firm's turnover and profits in 2020-21?
o Extremely high
o Very high
o Moderate (Acceptable)
o None
o Other

9. How were your company's total revenue in 2020 compared to 2019 to

10. How do you expect the pandemic to affect your company's sales volume?

11. How was the turnover of quarter 2 (Apr-Jun) of 2020 as compared to quarter 1 (Jan-Mar) of 2020?

Q Decreas Decrease Decrease Decrease Decrease Staye Increase Increase Increase Increase Increase
ed 30% d 25% d 20% d 15% d 10% d d 10% d 15% d 20% d 25% d 30%
same

9
10
11

12. Did you cut down on your labour force post pandemic COVID- 19
o Yes
o No
o Don't Know
13. If Yes, How many employees do you have to let go during this period?
…………………………………………….

14. Did you cut down the salaries/wages of the staff/workers post lockdown?
o Yes
o No
o Don't Know
15. How much did you cut down the salaries/wages of the staff/workers post lockdown?
 o Extremely high
o Very high
o Moderate (Acceptable)
o None
16. What are the likely impact on your business post lockdown?

o Reduction in orders from customers

o Increase in order from the customers
o No change in order quantity
o Cost reduction demand from customer
o No Cost reduction demand from customer

17. Were you receiving payments from your customers during this current lockdown period?
o Yes
o No
o Partly

18. Are you making payments to your suppliers during this lockdown period?
o Yes
o No
o Partly
19. What operational challenges did you faced during lockdown in order of carrying out your business activities?
(Describe)

20. What revitalizing measures did you take to cope with the negative effect caused by the pandemic on your
enterprise? (reason)

Thank you very much for your participation. I wish you the best for your business and for your family, your loved ones,
and your employees as well.