KNOWLEDGE, ATTITUDE AND MOTIVATION ABOUT WASTE

MANAGEMENT WITH THEACTIVATION OF CUSTOMER

SAVING IN THE TRASH BANK
Muhammad Ma’ruf 1. Ardi Bastian2
Students of the Kediri Strada Institute of Health1
Lecturer at the Kediri Strada Institute of Health2
Email : muhammadmaruf306@gmail.com

ABSTRACT
Garbage is one of the complex problems in Indonesia. The biggest challenge of
waste management is handling plastic waste that is not environmentally friendly. The purpose
of this paper is to determine the relationship between knowledge, attitudes, motivation about
waste management with the activities of the community in saving waste. The research design
uses systematically from several research journal articles that are published on a Health
basis. As for the health database used, among others: Google Scholar, national library and
Pubmed with a span of years from 2015 to 2020. The results of this writing indicate that there
is a relationship between knowledge, attitudes, motivation about waste management with
community activities in saving waste.knowledge, attitude and motivation in waste
management Less. community's understanding of organic and inorganic waste management
becomes compost or various recycled creations, because they only work to collect garbage
and then resell the garbage to communal collectors without knowing how to make
independent compost and various waste recycling creations.
Keywords: Knowledge, Attitude, Motivation, the Trash Bank

PRELIMINARY currently still very minimal before the waste

The increase in the population of
Indonesia is proportional to the increase in
the amount of waste produced. The waste
produced by Indonesia as a whole reaches
175,000 tons per day or 0.7 kilograms per
person (Geotimes, 2015) (1).
The biggest challenge for waste
management is the handling of plastic waste
that is not environmentally friendly. Based
on the results of studies conducted in several
cities in 2012, the pattern of waste
management in Indonesia is as follows:
transported and dumped in landfills (69%),
buried (10%), composted and recycled (7%),
burned (5 %), and the rest are not managed
(7%). Currently, more than 90% of
regencies / cities in Indonesia are still using
the open dumping system or even being
burned. Efforts to sort and manage waste are
is dumped in landfills (Anam, 2015) in (2).
Handling and control will become
increasingly complex and complicated with
the complexity of the type and composition
of waste in line with the advancement of
culture. The results of surveys in Jakarta,
Bogor, Bandung and Surabaya in 1987
indicated that the composition of waste on
average was organic waste of around 75-
95% (Sudradjat, 2007). The rapid
development of the city has resulted in an
increase in the population of the city. One of
the impacts due to the population growth
rate is the increase in the volume of waste
produced (Soemirat, 2002) in (3).
In Indonesia, waste management is
regulated in Law Number 18 of 2008
concerning waste management. The content
in the law states that waste reduction can be
done by limiting waste generation, recycling
waste and reusing waste (4).
This approach is a manifestation of the 3R
system which is currently an international
consensus, namely: Reduce, Reuse, Recycle
(Reduce, Reuse, Recycle). Waste reduction
or minimization programs can be initiated
from the collection, transportation and
disposal of the garbage. Thus this waste
management system can be carried out at
every stage of the waste management system
(Sucipto, 2012) in (5).
One of the waste management methods
is community-based waste management.
And one form of community-based waste
management is through the establishment of
a waste bank. A waste bank is a place for
selecting and collecting waste that can be
recycled and / or reused which has economic
value (Permen LH 13, 2012) in (4).
Responding to this, the government has
even implemented various policies to
overcome the increasing waste that will
continue to increase. One of the policies
carried out by the government, especially
the Regional Government of Kediri City,
has made a waste reduction program as
stipulated in Perda Kota Kediri No. 3 of
2015 concerning waste management. One of
the programs in it is the waste bank
program. The Waste Bank Program is the
initial momentum to build public awareness
to sort, recycle and utilize waste because
waste has a fairly good selling value so that
.
RESEARCH METHODS
The research method is a way of
working that is used in conducting a study
(Fathoni, 2011). This chapter discusses: 1)
Literature Search Strategies, 2) Inclusion
and Exclusion Criteria 3) Selection of
Results and Study Selection.
1. Research Questions
Clinical Question
is there a relationship between
knowledge of attitudes and motivation
environmentally friendly waste management
becomes a new culture in Kediri City. The
objective of the Waste Bank program is to
change the "collect-transport-waste"
paradigm to a processing that focuses on
reducing waste and handling waste. Waste
reduction activities in the Garbage Bank by
limiting waste piles, recycling and reuse of
waste (6).
The payment system to customers is carried
out directly at the time of weighing, after
getting payment from the weighing results,
the customer is directed to the Admin of the
Srikandi Waste Bank to save without
specifying the minimum that must be saved
and every month the customer's savings will
be given in accordance with the plenary
meeting applied by Srikandi trash bank. The
Srikandi waste bank implements an on-site
transportation system because on the
weighing date the collectors are waiting for
the weighed waste to be transported to the
car and will be taken to the waste recycling
bin (7).
The purpose of this paper is to analyze "The
relationship between knowledge, attitudes
and motivation of customers about waste
management with the activeness of
customers saving in a waste bank.
Analyze the knowledge, attitudes and
motivation of customers about waste
management by actively saving money in
the waste bank
about waste management with customer
activity in saving at the waste bank
Problem
customer activity in saving at the waste
bank "
Intervention
see the activeness of customers saving
in a waste bank
Comparison
activity of customers saving in a waste
bank, Keyword
 Outcome
activity of customers saving in a waste
bank, Keyword
2. Inclusion and Exclusion
Inclusion
 Journals in the last 5 years related
to knowledge of attitudes and
motivations about waste
management and customer activity
in saving at the waste bank
 Accessible journals
 Journals related to knowledge of
attitudes and motivations about
waste management and customer
activity in saving at the waste bank
Exclusion
 Journals that have no relationship
with knowledge of attitudes and
motivations about waste
RESULT
Based on the literature review search, it
was found in 12 search articles with the
results of the research stating that 3 articles
explained that there was no relationship
between knowledge, attitudes, motivation
about waste management and community
activity in saving waste while 9 articles
explained that there was a relationship
between knowledge, attitudes, motivation
about waste management with community
activity in saving waste.
According to Sucipto (2012) Waste Bank is
a residential waste management that
implements a system of depositing the
amount of bodily waste which is formed and
agreed with the local community (waste
bank) to accommodate waste that has
economic value in the canister until a certain
amount and time is exchanged for a certain
amount of money. A waste bank is a place
used to collect sorted waste. The results of
the sorted waste collection will be deposited
to the place where the handicrafts are made
from garbage or to a garbage collector.
management and customer activity
in saving at the waste bank
 Entries that are less than the last 5
years
 Inaccessible logs
3. Literature Study
Based on literature search results
through Google Schoolar and Pumbed
Central (PMC) publications. using the
keyword "customer knowledge about
waste management, customer attitudes
in waste bank management, motivation,
customers in managing" AND
"customer activity in saving at the waste
bank", articles that have been found are
then screened based on the appropriate
topic and year of publication of the
article, so that it is obtained 12 articles
conducted a review
Research conducted by Atika Fiqih Amalia
(2020), found that there is a positive
relationship between sense of belonging and
community participation in waste banks in
the District of Kemayoran, seen from the
results of the calculation of the correlation
between variables, namely r = 0.373 and the
effective contribution by the sense of
belonging with community participation in
the waste bank is 13.9% (r2 = 0.139).
Research conducted by Nikita Simarmata
(2016), regarding the influence of
knowledge and attitudes on community
participation in waste bank management,
found that there is a relationship between
knowledge, attitudes, about waste
management and community activity in
saving waste.
Research conducted by Faiz Bahtiar Fathar,
(2018) found that the results of this study
indicate that as many as 82.6% of
respondents are not productive; 56.5% have
high school education; 87% are
unemployed; 56.5% earn below the UMR;
100% Muslim, have lived for more than one
year, most of them have 4 family members.
The supporting facilities for waste
management in their neighborhood are
temporary garbage dumps (TPS, garbage
transporting motorbikes, and waste bank
institutions. After the empowerment
intervention, their knowledge and attitudes
were very good, respectively 78.3% and
82.6%. The results of statistical analysis
showed that there were significant
differences in knowledge and attitudes
between before and after the family
empowerment intervention (p = 0.001 and p
= 0.005).
Research conducted by Wiwit Udi Laksono,
(2016), found that the Economic
Empowerment of Waste Bank Customers of
PAS Arcawinangun, Purwokerto,
Banyumas, namely the environment and
natural resources. Waste that is of no use is
then processed into handicrafts which have
useful value. Human resources are the
original inhabitants of the surrounding
community, equipped with knowledge,
attitudes and skills. Then make products
from waste into creative and unique
handicrafts.
Research conducted by Rikawati, (2019) It
was found that the research found that there
was an increase in the KAP value of
respondents who participated in the garbage
bank simulation.
Research conducted by Rizqi Puteri
Mahyudin (2018), found that the best
predicate waste bank that has an existing
condition with the highest score is the
Sumber Rejeki waste bank. The existing
condition of the Sumber Rejeki waste bank
with a better level of community and
organizational participation is better than
other waste banks.
Research conducted by Yusa Eko Saputro,
(2017), was obtained from the results of
research based on technical aspects,
institutional operational aspects, legal
aspects, financial aspects and aspects of
community participation, waste bank
management from a harmonious
environmental care group as a whole is quite
good even though it is still good. There are
several technical problems in the field and
there are positive social and economic
aspects of the garbage bank of the care
group, complaining Sidomulyo.
Research conducted by Muhammad
Rubiyannor (2016) found that the results of
the analysis showed that the level of public
knowledge about waste assessment was
quite good, so they could manage 11,156.14
kg / month of organic waste and 200.64 kg /
day of organic waste.
Research conducted by Adelia
Safitrianingsih (2020), found that the results
of the research on the implementation of
customer savings withdrawals at the Bukit
Hijau Berlian Garbage Bank, Tampan
District, have not been implemented in
accordance with the Regulation of the
Minister of Environment Number 13 of
2012 concerning Implementation Guidelines
for Reducing, Reusing, and Processing
Through Banks Garbage. The
implementation of savings withdrawal
activities has not been applied according to
the regulations
Research conducted by Ana Antelav (2019)
found that LCA appears to be the most
appropriate tool for the process design from
an environmental context. However,
addressed limitations including initial
assumptions, functional unit and system
boundaries, as well as lack of regional
database and exclusion of socio-economic
aspects, may hinder the final decision. This
review aims to address the benefits of
pyrolysis as a method for PSW treatment
and raise the limitations and gaps of
conducted research via an environmental
standpoint.
Research conducted by Haryo Bharoto and
Putri Silviyani (2018), Motivation of the
Head of the Environmental Service in
Improving the Waste Bank Program in
Harjamukti District, Cirebon City, from this
study the authors analyze the motivation of
the head of the Environmental Service in
Improving the Waste Bank Program. The
motivation given to the community to
participate in the implementation of the
waste bank program has been implemented.
Although the socialization held was not
comprehensive to all people due to limited
funds, therefore the environmental office
only approached each RW to explain the
waste bank program, so the socialization
provided by the Environmental Agency has
been carried out to motivate the community.
DISCUSSION
Knowledge is a result of curiosity through
sensory processes, especially in the eyes and
ears for certain objects. Knowledge is an
important domain in the formation of open
behavior (Donsu, 2017).
Knowledge about waste management is
needed today. One of the waste management
methods is community-based waste
management. And one form of community-
based waste management is through the
establishment of a waste bank. A waste bank
is a place for selecting and collecting waste
that can be recycled and / or reused which
has economic value (Permen LH 13, 2012).
The biggest challenge for waste
management is the handling of plastic waste
that is not environmentally friendly.
Based on the results of studies conducted in
several cities in 2012, the pattern of waste
management in Indonesia is as follows:
transported and dumped in landfills (69%),
buried (10%), composted and recycled (7%),
burned (5 %), and the rest are not managed
(7%). Currently, more than 90% of
regencies / cities in Indonesia are still using
the open dumping system or even being
burned. Efforts to sort and treat waste are
currently still very minimal before the waste
is dumped in landfills (Anam, 2015).
Research conducted by Nikita Simarmata
(2016), regarding the influence of
Of the 12 articles found, it was found that
almost all articles stated that there was a
relationship between knowledge, attitudes,
motivation about waste management and
community activity in saving waste, namely
9 articles while the other 4 articles discussed
other variables, namely the motivation for
using waste banks, utilizing waste banks,
and waste bank management. The
community, if they have good knowledge,
can make their attitude positive and
motivated and active in waste bank
processing.
knowledge and attitudes on community
participation in the management of Sampa
banks, the results showed that tcount>
ttable, namely, 5.736> 2.030, so for the
independent variable (X1) on the dependent
variable, the null hypothesis applies (Ho ) is
rejected and hypothesis one (H1) is
accepted, it means that knowledge
statistically affects community participation
(Y).
Meanwhile, the research conducted by Tati
Ruhmawati (2007), on increasing
knowledge and attitudes of family heads
about waste management through family
empowerment in the Tamansari village,
Bandung city, showed that the t dependent
test was at a significant level of 5%, to test
differences in respondent's knowledge
before and after. conducted intervention,
obtained p value = 0.001, where the p value
is smaller than α (0.05). Meanwhile, the
results of the descriptive analysis showed
that the mean value of knowledge before
and after the intervention was 11.09 and
13.78, respectively.
From the above research, the writer can
assume that public knowledge about waste
management already exists, seen from the
government programs that have been given
to residents so that it can be seen that
respondents have knowledge about waste
bank management. So this needs to be
developed to reduce waste disposal which is
careless or inappropriate. An individual is
very closely related to their respective
attitudes as their personal characteristics.
Attitude in general is often defined as an
action taken by an individual to respond to
something.
The definition of attitude is explained by
Saifudin Azwar (2010). Attitude is defined
as a reaction or response that arises from an
individual towards an object which then
raises the individual's behavior towards that
object in certain ways.
Aswar (2013) adds that attitudes will be
easier to form if personal experiences occur
in situations that involve emotional factors.
In situations involving emotions, the
appreciation of the experience will be deeper
and last longer. But a single experience can
rarely be the basis for the formation of
attitudes, because usually the individual
does not let go of the experience he is
experiencing from other, more relevant
previous experiences. On the other hand,
mass media as a means of communication,
various forms of mass media such as
television, radio, newspapers, magazines
and others, have a major influence in
shaping people's opinions and beliefs. The
existence of new information conveyed
through the mass media about something
can provide a new cognitive foundation for
the formation of attitudes towards it. The
suggestive messages conveyed by the
information, if strong enough, will provide
an effective basis for assessing something so
that a certain direction of attitude is formed.
Research conducted by Research conducted
by Nikita Simarmata (2016), regarding the
influence of knowledge and attitudes on
community participation in the management
of sampa banks, the results showed that
tcount> ttable, namely, 1.176 <2.030, so for
the independent variable (X2) the dependent
variable applies. The null hypothesis (Ho) is
accepted and hypothesis one (H1) is
rejected, meaning that the attitude
statistically has no effect on public
participation (Y). While the research
conducted by Tati Ruhmawati (2007), about
improvement.
Knowledge and Attitudes of Heads of
Families Regarding Waste Management
through Family Empowerment in Tamansari
Village, Bandung City, is inversely
proportional to the results of the above
research where it was found that the t
dependent test was at a significant level of
5%, to test differences in respondent
attitudes before and after the intervention
obtained p value = 0.005, where the p value
is smaller than α (0.05). So that it can be
explained that attitudes also affect waste
management in society.
From the results of the research above, the
writer argues that attitudes actually affect
waste management where the attitude of the
community can lead to behavior to carry out
waste management. So that from the attitude
of good waste management, the waste bank
in an area can run and produce good results
too.
According to Elliot et al, (2000) motivation
is defined as an internal condition that
arouses us to act, encourages us to achieve
certain goals, and keeps us interested in
certain activities. According to Uno (2007),
motivation can be interpreted as internal and
external encouragement in a person which is
indicated by the desire and interest to carry
out activities, encouragement and the need
to carry out activities, hopes and ideals,
appreciation and respect for oneself, a good
environment. , as well as interesting
activities.
Victor H. Vrom, in his book entitled "work
and motivation" presents a theory which he
calls the Expectancy Theory. According to
this tori, motivation is the result of a desired
result. This means that if someone really
wants something, and the way seems open to
get it, he will try to get it. Expressed in a
very simple way, the theory of hope says
that if someone wants something and the
hope of getting something is big enough, he
will be very motivated to get the thing he
wants. On the other hand, if there is little
hope of getting what you want, your
motivation to try will be low.
Research conducted by Haryo Bharoto and
Putri Silviyani (2018), Motivation of the
Head of the Environmental Service in
Improving the Waste Bank Program in
Harjamukti District, Cirebon City, from this
study the authors analyze the motivation of
the head of the Environmental Service in
Improving the Waste Bank Program. The
motivation given to the community to
participate in the implementation of the
waste bank program has been implemented.
Although the socialization held was not
comprehensive to all people due to limited
funds, therefore the environmental office
only approached each RW to explain the
waste bank program, so the socialization
provided by the Environmental Agency has
been carried out to motivate the community.
Meanwhile, the research conducted by heri
suprapto (2018), the Socialization of Waste
Banks to Motivate the Community
Movement of the Village of Kebalankulon,
Sekaran District, found that the lack of
understanding of the community about
managing organic and inorganic waste into
compost or various recycled creations,
because they only work to collect garbage
and then reselling the waste to communal
collectors without knowing how to make
independent compost and various waste
recycling creations. So it is necessary to
hold further community service regarding
direct practice regarding waste recycling
skills. There is a positive response and
enthusiasm from the community for this
community service activity.
From the research above, the writer argues
that there is motivation to make people able
to contribute greatly in the management of
bamk waste. Motivation obtained from the
head of the department and the village head
is highly expected from the community
because the directions given by the village
head and the department head are more
motivating for the community in managing
the waste bank.
Activeness according to Suharso and
Retnoningsih (2005) comes from the word
active which means active, persistent,
dynamic and powerful or as opposed to
being static or slow and has a tendency to
spread or develop. Kartini (2009) states that
organizational activeness is one of the
factors influencing the community to
participate in waste bank activities.
Wulandari (2015) also mentions that active
community participation can reduce the
burden on the surrounding environment and
can benefit the community from an
economic perspective.
Knowledge, attitudes and motivation relate
to community activeness in saving at waste
banks. There are 3 approaches to support
community activeness in saving at waste
banks. This approach is a manifestation of
the 3R system which is currently an
international consensus, namely: Reduce,
Reuse, Recycle (Reduce, Reuse, Recycle).
Waste reduction or minimization programs
can be initiated from the collection,
transportation and disposal of the garbage.
Thus this waste management system can be
carried out at every stage of the waste
management system (Sucipto, 2012).
One of the waste management methods is
community-based waste management. And
one form of community-based waste
management is through the establishment of
a waste bank. A waste bank is a place for
selecting and collecting waste that can be
recycled and / or reused which has economic
value (Permen LH 13, 2012).
Research conducted by Tati Rahmawati
(2017), Concerning Increasing Knowledge
and Attitudes of Heads of Families About
Waste Management Through Family
Empowerment in Tamansari Village,
Bandung City, the results show that as many
as 82.6% of respondents are not productive;
56.5% have high school education; 87% are
unemployed; 56.5% earn below the UMR;
100% Muslim, have lived for more than one
year, most of them have 4 family members.
The supporting facilities for waste
management in their neighborhood are
temporary garbage dumps (TPS, garbage
transporting motorbikes, and waste bank
institutions. After the empowerment
intervention, their knowledge and attitudes
CONCLUSION
From the writing above, the writer
concludes that there is an influence between
knowledge, attitude, motivation and
effectiveness in waste bank management.
Where when someone has good knowledge,
there will be a good attitude and motivation
too. For this reason, the importance of the
task of community health management at the
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From the research results above, the writer
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