1.

Physical possession

Vedette mask is owned by Mon company limited. Registered business address: Room
1901, Floor 19, Saigon Trade Center Building, 37 Ton Duc Thang, Ben Nghe Ward,
District 1, HCMC. Although only newly established in 2006, but Vedette has become
a familiar brand for Vietnamese women. It is not difficult to find skin mask packs with
many different natural ingredients on display in shopping malls, supermarkets,
cosmetics stores or even convenience mini supermarkets. The skin care mask is the
outstanding product line of Vedette with many surprisingly cheap products, but its
effectiveness is not inferior to any similar product line on the market such as
whitening moisturizer, mask. Hair incubation, tea tree oil acne gel acne.

2. Owership

After production, the product is sent down to wholesalers. After receiving the product,
the wholesaler will stock it for resale to retailers or customers. The wholesalers on the
market today cooperate with Mon company on mask products such as: Co.op
mark( As one of the first retailers to develop private labels, so far Saigon Co.op has
developed three private label lines serving three consumer segments with 2,000
products processed and manufactured by more than 100 large and small business.),
Gurdian (From the very beginning up to now, Guardian has constantly perfected each
day to inspire a healthy and beautiful life for millions of customers, providing
customers with a shopping experience: reliable, high quality, price good and great
service. Currently, the Guardian chain has more than 500 reputable brands of health
care and beauty, proud to be a shopping place "for everyone", able to "buy
everything" and easily choose favorite products. like the system of 99 "covered
everywhere" stores in big cities such as Ho Chi Minh, Hanoi, Bien Hoa, Vung Tau,
Da Nang, and online shopping channel: Shopee, Grabmart, Eshop deliver nationwide),
Aeon Mall, Medicare(MEDiCARE is the leading retailer in Vietnam in the Health &
Beauty Care sector with many positive business prospects. We are committed to
providing genuine lines of health care & beauty products with guaranteed quality and
affordable prices, along with the fun of shopping for young-minded customers. There
is always a need for beauty care, beauty care and keeping up with modern trends.),
cosmetic stores (Lam thao, Co Comestic, ...) -These cosmetic stores are quite famous
for their quality, so the number of retailers and customers coming to them is
increasing so this is considered a good choice for customers. . These wholesalers can
resell certain quantities to retailers or sell them to their customers in small quantities.

3. Promotion

Advertising through only a few websites, and the product is only advertised through a
few youtober, images on video of youtober are not invested, the image is quite fuzzy.
Advertising the product too long ago, now there is no advertising, making the product
overshadowed and customers forget the product name. Because the company's
promotion in general and Vedette masks in particular are bad and need to be invested
and developed more, for example, creating trial sessions for customers, running ads at
cosmetics stores, investing. showroom for the product ... so that the product can easily
reach customers, thereby increasing sales.

4. Negotiation

Between the manufacturer and the wholesalers, if the product is damaged upon arrival
at the store or supermarket, the product is defective due to the manufacturer (quality,
appearance ...), then after Upon finding this, wholesalers can return products. and the
manufacturer will take full responsibility for these matters within 30 days from the
date of delivery to wholesalers. When selling products to wholesalers, the
manufacturer commits to provide the product with a discount of 20-40% depending on
the quantity that the wholesaler buys.
If the product is defective or damaged, the wholesaler will take responsibility and
return it to the retailer (within 2 weeks) and the customer (within 7 days). For
retailers, the manufacturer will be responsible for the return and return of the item if
the product has problems with shipping, wrong delivery or another problem related to
the wholesaler, the wholesaler will be responsible. As for the customer, it will be
returned directly if the product has any error from the wholesaler.

5. Financing

Mon does not produce as many products for storage as some other companies because
of their storage space is not enough, and for products, if the production is not well
preserved, it can spoil and turn substances, affects consumers and damages company
property. Therefore, with market demand through wholesalers, the company only
produces a certain quantity enough to meet the current mask market. The company
does not invest costs in advertising, or display shelves in supermarkets, cosmetic
stores. Normally, when going to these places, it can be difficult to see Vedette masks
because they are located low or deep inside, difficult to detect when entering
cosmetics stores or mask shelves at the stores. supermarket.

6. Risking:
 Guaranteed price: Mon company's distribution channel, in particular, the
unmanaged Vedette product line is listed at the retail price of the product
among retailers when selling to users.

For example: for Vedette's line of paper masks, there is a difference in the price of a
product when comparing the price listed on the company's website to the price sold by
retailers like Aeon and Big C. market. Specifically, on the company's website, yoghurt
paper is priced at 14,000 VND, but AEON and Big C offer lower prices, at 10,000
VND and 11,500 VND.

• After- sale service:

Vedette has a policy of exchange and return for new products with prices equal to or
higher than purchased products within 3 days after receiving goods in Ho Chi Minh
City area and packaging of products must be intact, not torn or damaged. Customers
can bring to the warehouse of MON Trading Co., Ltd at address E50 (104), Street No.
1, Phuoc Kien A Residential Area, Phuoc Kien Commune, Nha Be District, Ho Chi
Minh City to exchange other products.

For defective products, customers can come to Monshop's warehouse to return or send
directly to the warehouse address. After receiving the product and considering, if it is
the fault of the Manufacturer, the Company will return the same product to the
customer without any additional shipping charges.

In addition, Mon Co., Ltd. also has customer consulting services via hotline and email
of company.

6. Ordering
The company distributes vedette products through two channels: wholesale and retail.

For Wholesaler, the company will distribute the product to wholesaler then the
product will be forwarded to stores and eventually sold to the consumer.

For Retailers, the company distributes its products through 2 channels: general trade
channel and modern trade channel.

• General
trade
The company distributes to supermarkets such as Co.opmart, Aeon, Mega Market,
Big C, Lotte and chain stores like Vin mart +. Customers can find and buy products
direct at that supermarket system.

• Modern trade
The company distributes goods directly to customers through e-
commerce sites such as Lazada, Shoppe, Tiki. Besides, the product is also sold on
social networking sites such as FaceBook, Instagram. The company also sells goods
through its website https://www.vedette.vn/. In addition, products are also distributed
in convenience stores such as Circle K, Family mart.
Customẻr can buy products of Vedette direct at convenience store or ordering directly
at Vedette's genuine sales page on e-commerce sites. After completing the order
procedure the company transfers the name and address to a third party (courier) for
them to door-to-door deliver to the customer.

7. Information sharing
The company collects, stores and processes customer information for the purchase
process and for future order-related communications, and to provide the service,
including certain personal information: name , gender, date of birth, email, address,
shipping address, telephone number, fax, billing details, card payment details or bank
account details.

The company will use the customer information provided to process orders, provide
services and requested information through the website and upon their request.