You are on page 1of 2

Situation 1

Check-in (A: Hotel receptionist; B: Guest)


A greets B B replies
A asks what B wants to do B says he/ she needs a room
A asks for the length of the staying B replies
A asks how many people will stay B says there are 3 of them and ask
with B types of room A has
A lists the types of room B says he/ she needs 1 double
the hotel has room and 1 single room
A says there is not any single B asks the price of the double room
rooms left
A asks if B wants to stay on the B asks for the prices of the room on
top/ middle/ ground floor each floor
A replies B chooses a room and asks for the
room number
A replies and gives B the roomkey B says thanks
A asks if B wants the porter to carry B agrees and ends the conversation
the suitcases for them

Situation 4
Checking out the hotel (A: Hotel receptionist; B: Guest)
A: How / I / help you?  B: I / want / check out / room.
A: Certainly, sir (madam). Which room / you / in?  B: Room 201
A: Yes, you / stay / Monday / Saturday / so / it / 6 days.  B: Right
A: You / use / anything / the fridge?  B: Yes, I / drink / 2 cans / coke / have /
3 bags / instant noodle, so / how / I /
have to / pay / in total.
A: Your room / a standard room / so it / $... a day, so you / have / pay $... for
the room / 2 cans / coke / cost $... and the price of 3 bags of noodle / $...
Finally, you / have / give / me / $…  OK (pay the money and end)

You might also like