JOLLIBEE FOOD CORPORATION

SUBMITTED BY :
1. Asino, Tisha
2. Cabanlit, Jovie
3. Endaya, Emelyn Mae
4. Espinosa, Krissha
5. Velonza, Stephanie Mae
 CORPORATE AND BUSINESS ANALYSIS

CORPORATE/BUSINESS MATTERS HR IMPLICATIONS & ACTIONS

What is your Vision: To be the dominant number What HR Plan is needed to  Helps the organization reach its goals.
corporate’s vision, one in branded eat-out in the support and help your  Ensures effective utilization and
mission and Philippines corporation attains its maximum development of human
objectives vision, mission, and resources.
Mission: To serve great tasting food, objectives  Identifies and satisfies the needs of
bringing the joy of eating everyone individuals.
 Achieves and maintains high morale
Objectives: We will lead in product among employees.
taste at all times. We will provide FSC  Provides the organization with well-
excellence in every encounter trained and well-motivated
employees.
 Enhances employee capabilities to
perform the present job.
 Inculcates a sense of team spirit,
teamwork and inter-team
collaboration.

How is your Jollibee is the largest fast-food chain What sort of organization
1. Functional Organizational Structure. An
corporation brand in the Philippines, operating a structure do your company
structured at network of more than 1,400 stores. A need to get where it is organization with a functional org structure,
present? dominant market leader in the going? for instance, would group all of the marketers
Philippines, Jollibee enjoys the lion's together in one department, group all of the
share of the local market that is more
than all the other multinational fast
food brands in PH combined. With a
strict adherence to the highest
standards of food quality, service and
cleanliness, Jollibee serve great-
tasting, high-quality and affordable
food products to include its superior-
tasting Chickenjoy, mouth-watering
Yumburger and deliciously satisfying
Jolly Spaghetti among other delicious
products.
Jollibee has embarked on an
aggressive international expansion
plan, with more than 270
international branches in the United
States, Canada, Hong Kong, Macau,
Brunei, Vietnam, Singapore, Malaysia,
Saudi Arabia, United Arab Emirates,
Qatar, Oman, Kuwait, Bahrain, Italy,
and in the United Kingdom.
salespeople together in a separate
department, and group all of the customer
service people together in a third
department.
2. Product-Based Divisional Structure. A
divisional organizational structure is
comprised of multiple, smaller functional
structures. In this case, a product-based
divisional structure - each division within the
organization is dedicated to a particular
product line.
3. Market-Based Divisional Structure.
Another variety of the divisional
organizational structure is the market-based
structure, wherein the divisions of an
organization are based around markets,
industries, or customer types.
4. Geographical Divisional Structure. The
geographical organizational structure
establishes its divisions based on you guessed
it geography. More specifically, the divisions
of a geographical structure can include
territories, regions, or districts.
5. Process-Based Structure. Process-based
organizational structures are designed around
the end-to-end flow of different processes,
such as "Research & Development,"
"Customer Acquisition," and "Order
Fulfillment."
 6. Matrix Structure. A matrix organizational
structure doesn't follow the traditional,
hierarchical model.
7. Circular Structure. While it might appear
drastically different from the other
organizational structures highlighted in this
section, the circular structure still relies on
hierarchy, with higher-level employees
occupying the inner rings of the circle and
lower-level employees occupying the outer
rings.
8. Flat Structure. While a more traditional
organizational structure might look more like
a pyramid -- with multiple tiers of supervisors,
managers and directors between staff and
leadership, the flat structure limits the levels
of management so all staff are only a few
steps away from leadership. 
9. Network Structure. A network structure is
often created when one company works with
another to share resources -- or if your
company has multiple locations with different
functions and leadership. You might also use
this structure to explain your company
workflows if much of your staffing or services
is outsourced to freelancers or multiple other
businesses. 

In what business your My business was chosen company is What sort of people do your Have a Skills, Knowledge, Abilities - for
chosen company is in Food Corporation. chosen company need in Jollibee food service crew.
in? the business? What sort of
skills and competencies are
required?
 Food Service Skills You Need.
 Types of Restaurant Skills.
 Customer Service.
 Physical Speed and Strength.
 Safety Consciousness.
 Attention to Detail.
 Communication.
 More Skills.

What are the main To what extent do these

strategic issues facing  Communication channels
the business?  Planning process
 Setting and focusing on goals
 Create measurable goals
issues involve HR  Taking the time to understand the
considerations? team needs .If your strategy is
broken , no one is producing to their
full potential . it is therefore the
leadership’s task to communicate the
priority in having a functional strategic
plan .

What are the drivers  The number of store or What contribution should  The roles , objectives and
of performance in location your company’s people responsibilities of individuals ,
the business?  Prices of products / services make to drive departments , and teams .
sold performance?  Organizational improvements in
 Effectiveness of advertising in regards to personnel consist of
other social media platforms . turnover , hiring , training and other
 effectiveness of advertising changes that will be beneficial for the
tools . organization .
 Changes /improvements to the
knowledge of an organization is
critical for process , progress and
initiative .
What are your (Strength ) To what extent are  A better understanding of the external
company’s strengths  Quality of products company’s strengths and environment .
and weaknesses  Good service weaknesses related to its  Analysis of these dimensions can be
 Well known HR capability? used to identify the HR departments
 Creative marketing programs role in carrying out the organization’s
mission .

(Weakness )
 Competitors can offer similar
products quickly
 Unhealthy food items
 Lock of presence in other
country
What are your Jollibee Foods Corporation has
company’s become the leading quick-service
opportunities and restaurant franchise in the
threats? Philippines. They have more than
1,150 stores domestically and also
have a presence in the rest of Asia.
Jollibee Opportunities:
•Acquiring or creating businesses that
have a “clean eating” and healthy
lifestyle brand identity.
•Offer new products and continue to
innovate.
 HR must first study and understand
the organization’s mission, both the
stated mission and any unstated
agendas that the company leadership
may have.
 HR should then consider what
strengths the HR department has that
can be used to help lead the
organization in the direction desired
by the leadership team. Examples of
strengths an HR department may
possess include the following:
* A successful employment branding
strategy.
* A competitive compensation
philosophy.
* Effective turnover management.
* High safety standards.
What opportunities your Jollibee Foods Corporation need to develop
company need to develop and engage it's people more in making "clean
and engage its people? eating" a healthy lifestyle brand identity
What are the threats with because most of the people now are
regard to skills shortages practicing "Healthy living" so they usually
and retention of key choose the food which is more healthier for
people? themselves and even for their own families,
the Jollibee must also offer new products and
continue to innovate in providing customer
needs base on their wants. So their loyal
customer will no have even more reasons to
make an order also for the company to gain
new customers.
Jollibee must listen to their customer if they
want to remain as top fast food chain brand,
providing exact what the customer demands
 •Further expansion in the make customer loyalty the company must
international markets. also continue offering " Budget Friendly"
Meals because this is the major consideration
They can acquire well-established of customers in purchasing.
brands that follow the principles
behind the success of Jollibee inside
the Philippines.

The threats of the corporation facing

are seen in the concept that fast food
brings obesity and many health issues
Increase in healthy living Among
people The concept of diet related
food and healthy living has triggered
people's mind to switch over to a food
that is prepared using less fat This is a
major threats to the brand as it would
see the decline in the customers
Another thing is food products of high
price and also the Competitors/ The
ever increasing competition in the fast
food industry, Jollibee Food
Corporation sees strong competition
from other fast food brands of the
world this is a serious threat to the
business it Should work hard to
outperform it's competitors to gain
more revenue.
What is your Jollibee was able to attain a What possible HR actions, • Investing into Human Resource People HR
corporation’s competitive advantage over policies or programs can refers to the quality of the employees who
competitive McDonald's by doing two things: (1) you proposed to make your can not be copied, unlike company's systems
advantage? Retaining tight control over corporation competitive? and processes. It comes down to the fact that
operations management, which companies with better employees have the
allowed it to price below its competitive advantage.
competitor and (2) Having the
flexibility to cater to the tastes of its • providing advice and training to enable
 local consumers.
What is your JOLLIBEE FOODS CORPORATION uses
corporation’s growth differentiation in combination with
strategy? the cost leadership strategy to
achieve growth objectives. Focus is
the third generic competitive strategy
that encourages companies to
concentrate their resources on
expanding the narrowly targeted
segments. JFC's efforts are
consolidated under the company's
two-pronged expansion strategy:
brand acquisition and brand
expansion
organizations to win more by improving their
capabilities.
• quality of preparatory staff work to increase
efficiency
• Conduct an information advantage
By discovering your customer’s preferences.
What possible actions or HR What is your corporation’s growth strategy?
programs can you suggest JOLLIBEE FOODS CORPORATION uses
to support your differentiation in combination with the cost
corporation’s growth leadership strategy to achieve growth
strategy? objectives. Focus is the third generic
competitive strategy that encourages
companies to concentrate their resources on
expanding the narrowly targeted segments.
JFC's efforts are consolidated under the
company's two-pronged expansion strategy:
brand acquisition and brand expansion.
What possible actions or HR programs
can you suggest to support your corporation’s
growth strategy? If you're planning to
expand your company, take some time to
outline the human resources capabilities you
will require. The exercise will help you avoid
major HR headaches that could derail your
growth. Develop HR Plan that blend into
Recruiting developing and Retaining
Employees
Hire The Right People – HR is trained to
analyze and assess job candidates. They know
how to make hiring decisions that will help
you get ahead.
Diversify Your Team – HR will hire people
 from a wide variety of backgrounds. This will
give you different perspectives and a greater
company culture.

Define roles and responsibilities

“A common mistake that growing companies
make is not taking enough time to plan their
HR needs,” A good place to start is to define
roles and responsibilities. That will bring
clarity to what needs to be accomplished and
what knowledge, experience and skills are
required

A hiring schedule—Determine a schedule for

when you'll need to make new hires as you
hit various growth milestones and what kind
of expertise you'll need.

CORPORATE & BUSINESS STRATEGIES & HR IMPLICATIONS

Business Strategy HR IMPLICATIONS

Performance Resourcing Learning and Development Reward

Cost Leadership -Maximizing supply chain
efficiency, hire right
candidates to manage it’s
operation and strategy
planning,
Seeks efficient facilities,
employs tight cost
controls, and sustaining
high performing
employees
Merger & Acquisition Knowledge and
understanding need to be
disseminated, smooth
supply chain management
system should be put in
place to increase efficiency
and productivity.
Diversification acquiring profitable
businesses after analyzing
market trends and
changing customer
expectations,
Entering new markets with
new products, supports the
growth achieved through
market penetration and
product development.
-Gaining a competitive
advantage by lowering the
cost, to expand the market
share by targeting the
middle class,
pay close attention in
recruitment, and know
that every employee is an
asset
Cultural assessment,
composition of team
impact success, systematic
and extensive pre-selection
and selection.
expand the portfolio
through effective
acquisition strategies, the
related diversification
growth strategy, achieve
long-term growth, and
well-managed product
portfolio with related
diversification
. -Provide organization’s
staff training requirements,
programs, and career
development needs, and
supervise training staff,
plan and administer
training seminars, and
manage conflict resolution,
team building, and
employee skill evaluations.
Creating practices for
learning and knowledge,
learn the new entity,
establishing a new culture
and structure
Use technology for
training, facilitate informal
learning, provide more
personalized learning
opportunities.
-Engage an environment of
teamwork and
collaboration, bonus
system, profit-sharing
plans, and payment for
time not worked, and skill
based pay.
Giving certificates to the
top Employee's as
recognition for their job
well done, Offering reward
such as insurance health
card, equivalent for their
consecutive awards,
unemployment
compensation, and long
term compensation.
Offering exclusive loans
that is less interest than
usual loans who served the
company for more than 5
years as form of reward for
the Employees loyalty,
social security
contributions and
performance bonuses.
Market Development

Product Development

New Technology