TITLE : COMMUNICATION

Name: ______________________________ Group/NDP: ________________________

Answer all questions.

OBJECTIVE
Choose the correct answer.

1. Which of the following use one-way communication as a communication method?

A. Job interview C. Department meeting
B. Public speaking D. Late-night phone calls

2. Choose the INCORRECT statement about communication

A. Feedback is important during one-way communication
B. Communication is a process that involve a speaker and recipient
C. There are two methods in communication namely one-way communication and two-way
communication
D. Communication is giving, receiving or exchanging information, opinions or ideas so that what is
communicated is completely understood

Written Words Visual Images Multimedia Spoken Words Symbolic Gesture

3. The above five elements of communication refer to…

A. Barriers in communication skills
B. Process in communication skills
C. Methods in communication skills
D. Components in communication skills

4. Which of the following shows the signs of physiological barriers?

A. Fever C. The use of jargon
B. Power shortage D. Background noise

Date Time Size of audience Venue

5. What type of elements of presentation stated above?

 A. Method C. Message
B. Context D. Reaction

6. These are what you can do to ensure a good presentation EXCEPT

A. Practice in front of a mirror
B. Pick a familiar and interesting topic
C. Apologize when something hit your nerve
D. Familiarize yourself in the room where the presentation is going to take place

7. Which of the following is NOT an example of non-verbal communication?

A. Smiles C. Eye contact
B. Speech D. Body language

8. You can practice a better communication by following these tips EXCEPT

A. Planning the speech beforehand
B. Take as long as needed to share our opinion
C. Use simple language that can be easily understood
D. Respect other’s opinion even when it differs that what we believe

Question 9 – 10 are based on the text below

CAREER SEMINAR
Organized by Career & Employment Centre

Date : 29 February 2016

Time : 9.00 am
Venue : Sultan Aziz Main Hall

Dear students,

A seminar on job application skills will be held as the above accordance. Senior Engineer, Mr Uzair
Johan from Syafiq Industries has been invited to deliver the seminar.
Participation is compulsory for Semester 4 students. Students from other semester especially
9. Who is the speaker?
A. Mr Syafiq C. Puan Asyikin
B. Sultan Aziz D. Mr Uzair Johan

10. Who is the target audience?

A. Lecturers C. Semester 4 students
B. Semester 1 students D. Head of Departments

Aizat is writing a letter to his pen-pal, Matthew. When he finishes the letter, he realizes that he has
forgotten to mention about his trip to Australia next month. He wants to include that at the bottom of
the letter.

11. Which abbreviation Farid should use for the purpose?

A. PS
B. FYI
C. PTO
D. ASAP
 Zulaikha received an invitation to her best friend’s wedding last week. She needs to send a reply
whether she’s going to come or otherwise.

12. The reply that Zulaikha is sending to her best friend is known as…
A. PS
B. PTD
C. VPS
D. RSVP

Raja Nor Safinas received her Doctor of Philosophy in English in her early 30s which bring her the
title Dr. Now, she is the Dean of Faculty of Language and Communications in UPSI.

13. What is the abbreviation for the underlined word above?

A. Ph.D
B. PHD
C. Ph.D.
D. pH.d

ANSWERS

1 5 9 13

2 6 10

3 7 11

4 8 12