Chambers Fine Dining Restaurant

 Suggesting food and wine pairing and present formal wine service
 Providing A la Carte service to guest
 Completing Mise en place task to ensure for a smooth-running service period
 Greeting and Seating customers in a professional manner
 Trained in mise en place and restaurant sequence of service
 Serving meals in a fine dining and banquet setting
 Strong knowledge of MICROS POS
 Full wine service
 Operating and maintaining a bar
 Preparing bills and processing customer payments via MICROS POS and
EFTPOS terminals
 Taking orders and issuing bills using MICROS
 Explaining the content of the menu and using upselling techniques
 Performing three-plate carrying and following sequence of service
 Gained important and valuable skill set to perform efficiently and effectively as
a food and beverage attendant
 Gained strong working knowledge and understanding of hotel food and
beverage outlet operations
 Experienced with wine service, cocktails, mocktails and making espresso
coffees.
 Trained in mise en place and restaurant sequence of service
 Strong knowledge of MICROS POS

Cascades Buffet and Sublime Bar

 Preparing Non-Alcoholic and Alcoholic beverages such as mocktails, cocktails,
soft drinks
 Clearing tables and keeping areas clean to ensure a nice and hygienic
restaurant
 Preparing and serving food for a high volume of guests
 Preparing alcoholic and non-alcoholic beverages
 Worked across breakfast, lunch and dinner shifts
 Familiar with setting up and packing down of buffet
  Strong teamwork and communication skill
 Replenishing and maintaining buffet to brand standards
 Ensuring excellent and professional customer service
 Communicating effectively with team members and supervisors to ensure
seamless work flow
 Adhering to Responsible Service of Alcohol regulations
 Ensuring positive guest experience

Cookies Café and Coffee Cart

 Preparing and Serving Espresso coffee
 Serving guest in a café / A la Carte style
 Cleaning the Espresso machine in the correct way to ensure that the hygienic
standards are met
 Utilising Micros POS and EFTPOS
 Conducting Table Service and preparing Espresso Coffee for a busy café
 Took orders and served food and beverages in a fast paced environment
 MICROS POS knowledge
 Ensured positive guest experience
 Operation and maintenance of espresso machine
 Making coffees such as flat whites, cappuccinos, lattes and long blacks
 Communicating in a friendly and professional manner toward customers
 Using strong communication and teamwork skills to ensure smooth service
 Cleaning and tidying up the area to prepare for next service