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STANDARD OPERATING PROCEDURE

FOR ENGINEERING WORK REQUEST
Training Code: N/A Rev.: 00-30/03/2021
(EWR)

REVISION HISTORY

Revision Subject Issued by Date of

Index Applicatio
n
00
Approval: New Next review date: March 30, 2021

Responsible Person: General Manager EMU Training Code: N/A

Target Audience: All PT. CNI responsible for Key words: Engineering, Request
Operating project

General Manager EMU

Date: ……………………….
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STANDARD OPERATING PROCEDURE
FOR ENGINEERING WORK REQUEST
Training Code: N/A Rev.: 00-30/03/2021
(EWR)

1. PURPOSE

This SOP contains the procedure to issue and approve Engineering Work Request.

2. SCOPE

Engineering Work Request is the formal document issued by the Project Sponsor to EMU General Manager
for an engineering service request of Non-Capital (Operating) Project.

3. REFERENCES

PRO-0002-CNIEMU Project Scope Definition

4. DEFINITIONS

 Project Sponsor
The Department General Manager of the project area or his/her delegate who defines the
requirements and business justification for the project. He/she is the budget holder for the project.
 Non-Capital (Operating) Project
The project which is funded by Project Sponsor Department operating budget and not considered as a
company asset.
 Operating Project Committee
An EWR review committee, consist of EMU General Manager, M/C Engineering Supt, E/I Engineering
Supt, EMU Secretary or others as appointed by EMU General Manager.
 Budget Allocated
The total budget plan (including engineering, procurement and construction) from Project Sponsor
Department which is allowed/planned to be spent for the project.
 Problem Statement
Explanation of the problem to be addressed, what the Project Sponsor wants and why.
 Objective
Explanation of what is the critical/minimum and desirable outcome, to correct the problems.
Minimum objectives are the objectives that must be achieved by the project as a mandatory
objective. Desirable objectives are the objectives above the minimum objectives. It is “nice to have”
objective but not mandatory to achieve.

5. SUMMARY OF METHODS

All Non-Capital (Operating) Engineering projects start with a formal request from the Project Sponsor using the
Engineering Work Request (EWR) form, issued through the EMU Secretary.
If the EWR approval from Project Sponsor side and supporting documents are completed, the EMU General

Manager will review the documents and decide whether the EWR is going to be reviewed by the Operating
Project Committee or to be returned to the Project Sponsor.

Operating Project Committee reviews, approves or rejects the EWR. Operating Committee appoints the Project
Manager who is either the Engineering Supt M/C or E/I.
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STANDARD OPERATING PROCEDURE
FOR ENGINEERING WORK REQUEST
Training Code: N/A Rev.: 00-30/03/2021
(EWR)

Engineering Manager (or Project Manager) based on back log & project priority report will assign Scoping
Engineer (Project Engineer) for the EWR, who will discuss and define the Project Scope Definition with Project
Sponsor.

6. RESPONSIBILITIES

Project Sponsor
Creates EWR and prepares supporting documents. Signs and gets approval from his/her General Manager
before submit it to ES Secretary. The Project Sponsor is responsible to present the EWR for the Operating
Project Committee approval.

EMU Secretary
Receives the EWR, screens the EWR and supporting documents, schedules approved EWR for Operating
Project Committee meeting, prepares EWR package for Operating Project Committee meeting, assigns EWR
number for the approved EWR and registers under EWR folder. Minutes Operating Committee Meeting and
distribute to all parties involved.

EMU General Manager

Reviews EWR screening result, approves EWR for going to Operating Project Committee meeting, provides
feed back to the Project Sponsor for rejected EWR and leads the Operating Project Committee meeting.

Engineering Superintendent
Reviews and approves EWR as part of Operating Project Committee member, assigns Scoping, Engineers and
design team and with the Project Engineer

7. PROCEDURAL STEPS

 Project Sponsor completes all requirements in the EWR template and issues the EWR to EMU
Department through the ES Secretary
 ES Secretary reviews and screens EWR document completeness
 EMU General Manager reviews the EWR documents with the checklist of typical review for EWR, as follows:
1. Is the Project type (category of work) are identified (e.g. Safety/Health Hazard, Production Loss,
Capital Plan, Environmental, General Improvement or others) Note: Capital Plan is selected when the
project is planned for Capital project. In this case, normally EWR issued is for cost estimate
preparation for Capital Business Case submission.
2. Is the project type of requested work are identified (e.g. Budget Estimate, Engineering Work Package
(Design and Drafting), Project Management, Purchase Only, or others.
3. Is the budget allocated for the EWR identified?
4. Is the project problems statement clearly stated?
5. Is the project objectives clearly stated?
6. Is the reason behind EWR initiation clearly stated?
7. Is the supporting documents are attached (e.g. drawing, sketches, audit report, picture, Risk
Assessment, Management of Change (MOC), etc.)?
8. Is the EWR approved by Originating General Manager
9. Others as deemed necessary.
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STANDARD OPERATING PROCEDURE
FOR ENGINEERING WORK REQUEST
Training Code: N/A Rev.: 00-30/03/2021
(EWR)

 If the EWR and supporting document does not provide adequate information or does not require
engineering support (i.e. work requested is more maintenance work type), the EMU General Manager will
provide feedback to the Project Sponsor and discuss the EWR rejection.
 When EWR and supporting document are acceptable, the EMU General Manager approves the EWR and
requests the EMU Secretary to prepare EWR package and schedule the Operating Project Committee
meeting.
 Project Sponsor based on schedule, presents and discusses EWR in more detail with the Operating
Project Committee.
 Operating Project Committee approves/rejects the EWR.
 When EWR is approved, Operating Project Committee assigns the Project Manager, who is usually the
Engineering Supt. of major work scope in the EWR.
 EMU Secretary assigns EWR number, registers the EWR in EWR folder and issue Minutes of Meeting.
 Project Manager assigns scoping/project engineer.
 Project Engineer with the Project Manager (if required) invites the Project Sponsor for the project scope
definition. Refer to PRO-0002-VIES Project Scope Definition for detail information.

8. DOCUMENT MANAGEMENT
Engineering Work Request template is available on
\\netapp8\Eng-Doc\Forms\Eng_Serv\EWR Form.xls.
EWR document and supporting documents, Operating Committee minutes of meeting shall be saved in
EWR\Project folder\Scope\General.
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STANDARD OPERATING PROCEDURE
FOR ENGINEERING WORK REQUEST
Training Code: N/A Rev.: 00-30/03/2021
(EWR)

9. APPENDIXES

 Appendix 1 – Process Flow Chart

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STANDARD OPERATING PROCEDURE
FOR ENGINEERING WORK REQUEST
Training Code: N/A Rev.: 00-30/03/2021
(EWR)

 Appendix 2 – EWR Template