ISQua Accreditation Process

Dr. B.K. Rana

Consultant-World Bank

Quality & Accreditation Institute 1

 ISQua Accreditation

 Accreditation of Health and Social Care

Standards (Desktop survey)

 Accreditation of External Evaluation

Organisations (On-site/ Virtual/ Hybrid survey)

 Accreditation of Surveyor Training Programmes

(Desktop survey)

Quality & Accreditation Institute 2

 Standard Accreditation

6 Principles
1. Standard development
2. Standard measurement
3. Organisational Role, Planning and Performance
4. Safety and Risk
5. Person-Centred Approach
6. Quality Performance

Quality & Accreditation Institute 3

 Standard Accreditation Process

 Self-assessment;
 Technical review
 Peer review evaluation (online submission
of SAT and evidences, 2 international
surveyors)
 Written report with recommendations;
 Award; and
 Continuous assessment.
Quality & Accreditation Institute 4
Rating Scale

Quality & Accreditation Institute 5

Accreditation Decision

Quality & Accreditation Institute 6

Accreditation of External
Evaluation Organisations
(Accreditation Bodies)

Quality & Accreditation Institute 7

Accreditation Standards

Quality & Accreditation Institute 8

 Standard Accreditation Process

 Self-assessment;
 Technical review
 Peer review evaluation:
 online submission of SAT and evidences,
 3 international surveyors for 3-5 days
 Review of documents and records
 Accreditation process and related activities
 Interview of assessors/surveyors
 Interview of accredited organisations
 Interview of Board / Committee members
 Interview of Staff

Quality & Accreditation Institute 9

 Standard Accreditation Process

 Writtenreport with recommendations;

 Award; and
 Continuous assessment.

Quality & Accreditation Institute 10

Rating Scale

Quality & Accreditation Institute 11

Accreditation Decision

Quality & Accreditation Institute 12

 Role of Surveyors in Accreditation
Process

Standard Accreditation
 Testing
of standards
 Feedback on standards

Organisation Accreditation
 Interviewwith ISQua surveyors (survey
process, decision making, performance
evaluation, experience)
Quality & Accreditation Institute 13
Thank you!

Quality & Accreditation Institute 14