Managing Organisations

Recap Quiz, Week 3

This is an “open book” test, which means that you are instructed to use all your
learning resources to find the correct answer. There is only one correct answer for each
question.
When you are finished, send your answers to me anna.mard@abdn.ac.uk either as a list
(1.a, 2.c, 3.b…) or by highlighting the correct answers on this document and attaching
it to your e-mail.

1. Which one of the statements is NOT TRUE?

a) A disadvantage of a divisional structure is that some facilities get duplicated.
b) A disadvantage of a divisional structure is that costs and profits get allocated to their
source.
c) An advantage of a functional structure is that job roles are clearly defined.
d) An advantage of a functional structure is that employees have a clear career structure.

2. Which one of these statements is TRUE?

a) In matrix structures employees have clearly defined job roles.
b) Matrix structures are easy to co-ordinate and lines of command are always clear
c) A disadvantage of a network structure is a lack of control of all the parts.
d) An advantage of a network structure is a high level of employee loyalty.

3. Kurt Lewin
a) created a field force analysis for organisational change
b) described the 3 phases of organisational change
c) has been criticised about the simplicity of his 3 phases of change model
d) all of the above

4. Organisational change
a) has to happen all the time
b) can be planned or emergent
c) Covid-19 will cause a lot of emergent changes
d) both b and c

5. Which one of these statements is NOT TRUE?

a) Peter Drucker studied the knowledge management of organisations.
b) These days the databases of many service organisations are among their most valuable
assets.
c) Peter Senge identified these learning structures: developmental, authoritarian and
incremental.
d) A major difference between organisations is the level of uncertainty in their environment.

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6. Max Weber
a) wrote a book about Protestant ethics and capitalism
b) is sometimes called the Father of sociology
c) created the bureaucratic organisation theory
d) all of the above

6. Henri Fayol
a) was a French mining engineer
b) created the concept of bounded rationality
c) was a follower of Marxist theories and critic of the capitalistic profiteering organisations
d) created the scientific management theories

7. Herbert A. Simon
a) was a French mining engineer
b) created the concept of bounded rationality
c) was a follower of Marxist theories and critic of the capitalistic profiteering organisations
d) created the scientific management theories

8. Frederick Taylor
a) was a French mining engineer
b) created the concept of bounded rationality
c) was a follower of Marxist theories and critic of the capitalistic profiteering organisations
d) created the scientific management theories

9. Which one of the statements about Henry Mintzberg is NOT TRUE?

a) He studied organisational structures.
b) He is considered as one of the contingency theorists.
c) His basic organisation structure was functional: finance and marketing always
belonged to separate departments.
d) He stated that strategic apex, middle line and operating core form a simple and
entrepreneurial organisation structure.

10. The systems theory

a) states all components function independently
b) was created as an alternative to classical management in the 1960’s
c) accepts that external communications and relationships are more important than
internal ones
d) all of the above

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Managing Organisations