To,

The Management,
Pervaiz Masih Contractor,
Karachi.
Dated: 21-04-2021

Subject: Performance Deficiency Warning Letter for Contract Non-compliance.

Dear Pervaiz,
It is regretted to inform you that we have identified repeated non-conformance/ unsatisfactory
performance of your company in the following aspects;
1. Lack in provision of proper and clean uniform of your employees. They are mostly
found in shabby condition with no proper dress-up.
2. Frequent changes of the employees.
3. Bills are submitted with mistakes since last 2 years.
4. Increased absenteeism of your employees.
5. Our calls are mostly unattended and no proper follow-up is catered.
6. Two of your employees were found involved in stealing.
The non-performance/ unsatisfactory performance is a breach of the contract terms.
Your company is hereby, required to rectify all the items stated above within ____
days/months and take all such necessary actions and steps to maintain the service standards
required under the contract terms and conditions.
In the event that no satisfactory remedial action has been taken by the said date, we will
invoke actions against your company in accordance with contract terms. In the meantime, our
rights are reserved.

Regards,

Ashfaque Ahmed
Manager Administration
Tapal Tea Pvt Ltd

To,
The Management,
Pervaiz Masih Contractor,
Karachi.
Dated: 02-06-2021

Subject: Notice to discontinue Janitorial Services Contract

Dear Pervaiz Masih,

As per the completion of our business contract tenure 2020-21, this is to notify you that Tapal
Tea (Pvt) Ltd will no longer be requiring the services of Pervaiz Masih Contractor. With this
notice we comply with the minimum notice period of 30 days as per the agreement terms
because upon several repeated verbal and written notices PMC was unable to maintain the
required standards according to the agreed terms and conditions.
Ideally, all outstanding services should be completed by June 30th, 2021. On our part, we
will clear any outstanding amounts in our account within due time. To that end, we would
like to receive all relevant invoices by July 1st, 2021.
Please indicate your acknowledgement and receipt of this letter by returning a signed copy of
this notice as the closing of our account.

Regards,

Ashfaque Ahmed
Manager Administration
Tapal Tea Pvt Ltd.
To,
The Management,
Swift Property Management Service (Pvt) Ltd,
Karachi.
Dated: 02-06-2021

Subject: Greetings!

Dear Mr. Zuhair,

On behalf of Tapal Tea Pvt Ltd, we are planning to onboard you as our official vendor for
Janitorial Services w.e.f July 1st, 2021. The management of Tapal Tea believes in maintaining
long-term business association with their vendors and select their vendors based on their
suitability for our company profile.
As per our detailed discussion, we are expecting competent janitorial services & its
management practice with consistency. Due consideration should be paid to all standards. We
will soon extend an official contract to be signed by your management.
Please read the guidelines below to ensure operational excellence. As per mutually agreed
prices
S# Description Rates (PKR)
1. Janitor 22,000 incl. WHT 3% Excl. SRB 13%
2. Janitorial Supervisor 30,000 incl. WHT 3% SRB 13%

Also please note the total man power and uniform requirement at different facilities of Tapal
Tea Pvt Ltd location wise as follows for understanding,
S# Location Janitor Supervisor Uniform Color
1. Plot-40 13 1 Same color for Plot 40 & 41
2. Plot-41 10 1
3. Plot-10 27 2 Other but same color for Plot 10 and 153
4. Plot 153 6 -

Please share uniform samples at earliest enabling us to select further. Your contribution will
help greatly in maintaining outstanding environment at all facilities of Tapal Tea Pvt Ltd.
Looking forward to working with you.

Regards,

Ashfaque Ahmed
Manager Administration