UNIVERSITI TEKNOLOGI MARA

INTRODUCTION TO BUSINESS (MGT 028)

INDIVIDUAL ASSIGNMENT

Assessment: Dimensions of Quality for a Product

You are required to prepare a report on 8 dimensions of quality for any product.

The report should consist of the information below:

1. Name of Product
2. Introduction about the product
3. Usefulness of the product
4. Dimension: Performance
5. Dimension: Features
6. Dimension: Reliability
7. Dimension: Conformance
8. Dimension: Durability
9. Dimension: Service Ability
10. Dimension: Aesthetics
11. Dimension: Perceived quality
12. Conclusion
13. Appendices
Students should discuss in detail with pictures for every aspect of dimensions in quality for the selected
product .

Guidelines:
1. Font: Arial or Times New Roman
2. Font size: 12
3. Line spacing: 1.5
4. Cover page