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engagement and the moderating role of fun experienced at work", Leadership & Organization
Development Journal, https://doi.org/10.1108/LODJ-06-2018-0215
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Participative
Participative leadership and leadership and
job satisfaction job satisfaction
7 January 2019
8 January 2019
Accepted 31 January 2019
Abstract
Purpose – The purpose of this paper is twofold: first, to examine the relationships between participative
leadership and employees’ work engagement and job satisfaction; and second, to determine whether the level
of fun experienced at work moderates the effect of participative leadership on job satisfaction.
Design/methodology/approach – The participants were 177 employees in a retailing store in Hong Kong.
Hierarchical multiple regression was conducted with the control variables to ascertain the relationships
among participative leadership, level of fun experienced at work, work engagement and job satisfaction.
Findings – The results indicated that participative leadership was positively related to employees’ work
engagement and job satisfaction. Employees’ work engagement mediated the relationship between
participative leadership and job satisfaction. This positive relationship between participative leadership and
job satisfaction was stronger when employees had more fun at work.
Research limitations/implications – The generalizability of the data was limited, as the characteristics of
participants in a retail store are distinct from others in the service industry.
Practical implications – This paper’s findings imply that participative leaders can engage in role
modeling by providing more fun workplace activities to employees, which will increase their work
engagement and job satisfaction.
Originality/value – The findings help to explain the relationship between participative leadership and job
satisfaction, provide a better understanding of leadership management styles and show that participative
leaders who engage employees in fun activities in the workplace can increase employees’ job satisfaction.
Keywords Work engagement, Experienced fun, Participative leadership
Paper type Research paper
Introduction
Over the past two decades, scholars have paid increasing attention to participative
leadership (Huang et al., 2010; Scully et al., 1995; Smylie et al., 1996; Somech, 2002).
Participative leaders share responsibility for decision making with employees
(Marchington et al., 1994; Parker, 2003; Robert et al., 2000). This type of leadership
behavior aims to involve employees in decision making and problem solving, to pay
particular attention to employees and to provide employees with personalized support
(Nystrom, 1990). It thus ultimately affects employees’ decision-making performance
(Scully et al., 1995), quality of work life (Somech, 2002), organizational commitment
(Huang et al., 2006) and task performance (Locke and Latham, 1990; Smylie et al., 1996).
There is a large volume of research work on participative leadership in the Chinese
context (Huang et al., 2006, 2010). Empirical studies have examined the impacts of
participative leadership on work performance and the mediating processes involved
(Newman et al., 2016; Miao et al., 2014; Tsui et al., 2004). In particular, the impact of
participative leadership on employee job satisfaction has received more attention
(Carlopio and Gardner, 1995; Lam et al., 2015). It is interesting to further examine the
relationship between participative leadership and employee satisfaction in Hong Kong Leadership & Organization
Development Journal
context. Hence, one purpose of this study is to examine the impact of participative © Emerald Publishing Limited
0143-7739
leadership on employees’ job satisfaction. DOI 10.1108/LODJ-06-2018-0215
LODJ Social learning theory (Bandura, 1986) holds that employees model themselves after the
behavior of participative leaders; modeling in this sense is a term that covers observational
learning, imitation and identification. Employees learn from and engage themselves in work
for participative leaders via direct experience and others’ behavioral observation. Work
engagement represents the extent to which employees engage with their work proactively,
take initiative and assume responsibility for their personal development. Employees with
strong work engagement hold positive attitudes toward work; regard it as fulfilling; and
exhibit vigor, dedication and absorption at work (Schaufeli et al., 2002). Kahn (1990)
described work engagement as discretionary effort achieved through the investment of
physical, cognitive and emotional energy in work roles. Although research has yielded novel
insights into participative management and empowering leadership (Kark et al., 2003;
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with their jobs. Lee et al. (2017) meta-analysis revealed that empowering leadership
at both team level and individual level positively impacts performance, organizational
citizenship behavior and creativity. When employees feel that they are performing
meaningful tasks that contribute to the success of their organizations, they are more
motivated to work, and experience greater satisfaction as a result of fulfilling their
responsibilities. Therefore, participative leadership is more likely to enhance employees’
job satisfaction:
H1. Participative leadership is positively associated with employees’ job satisfaction.
Level of Fun
Experienced at Work
Measures
Participative leadership (the independent variable), work engagement (the mediator), level of
fun experienced at work (the moderator), job satisfaction (the dependent variable), and
employees’ gender, education level, age, tenure at the organization, tenure of the manager–
employee dyad (control variables) were measured in this study.
Participative leadership. Participative leadership was measured using a six-item scale
developed by Arnold et al. (2000) (1 ¼ strongly disagree, 5 ¼ strongly agree). The items are
as follows: “my manager encourages work group members to express ideas/suggestions,”
“my manager listens to my work group’s ideas and suggestions,” “my manager uses my
work group’s suggestions to make decisions that affect us,” “my manager considers my
work group’s ideas even when he/she disagrees with them,” “my manager makes decisions
based only on his/her own ideas” and “my manager gives all work group members a chance
to voice their opinions.” The α coefficient for the scale was 0.88.
Work engagement. Work engagement was measured using a nine-item scale developed
by Schaufeli et al. (2006) (1 ¼ strongly disagree, 5 ¼ strongly agree). The items are as
follows: “I feel full of energy at work,” “while doing my job, I feel strong and vigorous,”
“I am enthusiastic about my job,” “I am inspired by my job,” “when I get up in the morning,
I feel like going to work,” “I feel happy when I am working intensively,” “I am proud
of the work that I do,” “I lose track of time while at work” and “I am immersed in my work.”
The α coefficient for the scale was 0.85.
Level of fun experienced at work. The level of fun employees experienced at work was
measured using a five-item scale developed by Karl et al. (2007) (1 ¼ strongly disagree,
5 ¼ strongly agree). The items are as follows: “this is a fun place to work,” “at my workplace,
we try to have fun whenever we can,” “managers encourage employees to have fun at work,”
“we laugh a lot at my workplace” and “sometimes I feel more like I’m playing than working.”
The α coefficient for the scale was 0.93.
Job satisfaction. satisfaction was assessed using a three-item scale (1 ¼ strongly
disagree; 7 ¼ strongly agree) developed by Seashore et al. (1983). The items include “overall,
I like working for this organization” and “I am satisfied with my job.”
The α coefficient for the scale was 0.86.
Control variables. The control variables were employees’ gender, education level, age,
tenure at the organization and tenure of the manager–employee dyad. These control
LODJ variables were found to directly influence the impact of leadership and employees’ attitudes
(Huang et al., 2006; Somech, 2003). Gender and education level were dummy coded
(0 ¼ female, 1 ¼ male; 0 ¼ primary school or below, 1 ¼ secondary school or above). Age,
tenure at the organization and tenure of dyad were self-reported in years.
Results
Preliminary analysis
Descriptive statistics for and correlations between the variables are presented in Table I.
Tests of hypotheses. H1 predicted that participative leadership would be positively
associated with employees’ job satisfaction. After control variables were added, as shown
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in Table II, participative leadership was found to have a significantly positive impact on
employees’ job satisfaction (β ¼ 0.39, p o0.001). Therefore, H1 was supported.
H2 predicted that work engagement mediates the relationship between participative
leadership and employees’ job satisfaction. Baron and Kenny’s (1986) four-step hierarchical
multiple regression was used to test the mediation. Regressions were conducted with the
control variables to determine whether participative leadership was related to employees’
job satisfaction (Cohen and Cohen, 1983). After all of the control variables in Model 1 were
entered, participative leadership was found to be positively related to work engagement as
shown in Model 2 of Table II (β ¼ 0.56; po0.001), meeting the first requirement for
mediation. The results of testing H1 were supported, which meets the second requirement.
To fulfill the third requirement, the mediator (work engagement) was associated with the
dependent variable (job satisfaction) and the dependent variable was regressed on both
the independent variable and the mediator. Finally, for perfect mediation to exist, the
independent variable must also show no effect when the mediator is controlled. When mediator
is controlled before the independent variable is entered into the regression equation, the effect of
the mediator is significant, but the independent variable is not. These results reveal complete or
partial mediation for the dependent variable. As shown in Model 3 of Table II, work engagement
was found to significantly mediate the relationship between participative leadership and
employees’ job satisfaction (β ¼ 0.47, po0.001). After adding the effect of work engagement, the
β of participative leadership was still significantly related to employees’ job satisfaction
(β ¼ 0.28, po0.01), indicating partial mediation. Therefore, H2 was partially supported.
H3 predicted that the positive relationship between participative leadership and employees’
work engagement and job satisfaction would be stronger when employees had more fun at
work. When the mediator is controlled, the independent variable (participative leadership) and
moderating variable (fun experienced) were added, as shown in Table II. The interactive effects
Variables Mean SD 1 2 3 4 5 6 7 8 9
Control variables
Gender −0.08 −0.04 −0.04 −0.07 −0.06 −0.03 −0.01 −0.03 −0.06 −0.04
Age 0.01 −0.01 −0.01 −0.01 0.12 0.18 0.19* 0.19* 0.20* 0.19*
Education 0.05 0.13 0.12 0.11 −0.07 −0.01 −0.07 −0.04 −0.04 −0.09
Organization tenure 0.02 −0.07 −0.07 −0.06 0.02 0.02 0.06 0.02 0.04 0.06
Dyad tenure 0.03 0.22* 0.19* 0.18* −0.01 0.02 −0.08 −0.05 −0.05 −0.13
Independent variable
Participative leadership 0.56*** 0.48*** 0.45*** 0.39*** 0.28** 0.25** 0.16* 0.10*
Moderator variables
Fun experienced 0.11 0.04 0.27** 0.17* 0.15*
Interactive effects
Participative leadership × Fun experienced 0.20*** 0.27*** 0.19**
Mediator variable
Work engagement 0.47*** 0.41***
n 177 177 177 177 177 177 177 177 177 177
Overall R2 0.03 0.33 0.33 0.39 0.03 0.18 0.33 0.21 0.27 0.37
Change in R2 0.03 0.30 0.00 0.03 0.03 0.15 0.15 0.03 0.06 0.10
Notes: *p o0.05; **po 0.01; ***po 0.001
Participative
leadership and
engagement and
experienced on work
leadership and fun
Table II.
job satisfaction
participative
Regression summary
LODJ of participative leadership and the level of fun experienced on employees’ work engagement
( β ¼ 0.20, po0.01) and job satisfaction (β ¼ 0.27, po0.01) were found to be significant. H3 was
supported. The interactive effects on job satisfaction of participative leadership and the level of
fun experienced, and the interactive effects on work engagement of participative leadership and
the level of fun experienced are plotted in Figures 2 and 3, respectively.
H4 predicted that work engagement mediates the interactive effects of participative
leadership on employees’ job satisfaction. As shown in Table II, the regression coefficients
of the interactive term of participative leadership on employees’ job satisfaction
(from β ¼ 0.16, p o 0.01 to β ¼ 0.10, p o 0.05) decreased in magnitude after the mediator
(work engagement) was entered in the last model. This decrease suggests that work
engagement partially mediated the interaction effect on employees’ job satisfaction
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Discussion
This study has examined the direct and indirect impact of participative leadership on
employees’ work engagement and job satisfaction. Participative leadership encourages
Interaction Plot
5.5
4.5
High Level of Fun
Experienced
Figure 2.
The moderating effect 4
of experienced fun at
work on the link
between participative
Low High
leadership and
job satisfaction 3.5
Participative Leadership
Interaction Plot
4.5
3.5
High Level of Fun
Experienced
Figure 3.
The moderating effect
of experienced fun at 3
work on the link
between participative
leadership and Low High
work engagement 2.5
Participative Leadership
employees to engage with their work and feel satisfied with their work duties. Participative Participative
leadership thus tends to enhance employees’ work engagement and job satisfaction leadership and
(Cogliser and Schriesheim, 2000; Huang et al., 2006). This study further confirms the positive job satisfaction
effects of participative leadership on work engagement and job satisfaction. The results
support previous explanations of the relationship between participative leadership and
job satisfaction in the workplace.
This study has demonstrated the significant moderating effect of the level of fun
experienced in the workplace on the relationship between participative leadership and
employees’ work engagement and job satisfaction. The results indicate that employees
who have fun at work are more likely to be engaged at work. In short, participative
leadership has a highly important influence on employees’ work engagement and job
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empowerment: empirical evidence from the health care industry”, Group & Organization
Management, Vol. 24 No. 1, pp. 71-91.
Lee, S., Cheong, M., Kim, M. and Yun, S. (2017), “Never too much? The curvilinear relationship between
empowering leadership and task performance”, Group and Organization Management, Vol. 42
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Corresponding author
Simon C.H. Chan can be contacted at: mssimon@polyu.edu.hk
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