GLOBAL SUPPLY CHAIN MANAGEMENT OPER-8340 Section -13

Abhishek Saurav - 8750177

Yash Gadhiya - 8745883
Sudip Patel- 8743865
Foram Patel- 8744283
Tirth Raval - 8722965

Answer 1
1A. As a news supply chain manager, Mario was unable to locate any records with
complete details regarding the client's Modu equipment order and how it should be
delivered. Furthermore, the warehouse personnel failed to communicate sooner
about the resources they had on hand, resulting in a delay that would have been
continued if Mario had not followed up.
The staff at Demplar Logistics were uncooperative and non - supportive, and they
hesitated to inform about their shortages of truck drivers even after the verbal
contract was signed in March, and when Mario followed up, instead of offering any
assistance, they told him to look for another firm that could help him with trucking.
Thus, Mario's challenges in sending the products to Modu Equipment include the
following:
1.insufficient and out-of-date information
2.Staff at the warehouses communicate poorly.
3.workers at the Demplar logistics did not provide adequate support and did not
cooperate.

1B. The following are the procedures taken to avoid these difficulties:
After Mario learned of Modu Equipment's troubles, he began a thorough research to
find a solution.
1. The type of cargo being transported.
2. Tracking the product's location.
3. Using a freight forwarder that provided a comprehensive set of services.
4.Providing a signed document
Answer 2
Shipping from the US to Bangladesh - Sea Freight
Shipping with the US - Trucks Freight.

Explanation:
The transfer of huge quantities of products using cargo ships is known as sea freight.
Goods are packed into containers and put onto a ship for transport to their final
destination. Sea freight is less expensive than air freight for larger and heavier cargo.
Because Air Excel Enterprises deals with huge and heavy equipment, shipping by
sea is the most cost-effective method of transportation.

Freight trucks are used to transport freight by vehicle. These trucks come in a variety
of sizes and are mostly used to deliver goods over land. As a result, Air Excel
Enterprises can employ them to ship their goods across the United States.

Answer 3
Why would using full-service freight forwarders be beneficial to Excel Air
Enterprises?
The following will be the benefits that will be availed by the Excel Air Enterprises –
1. Satellite Tracking – In this case DME world express would offer satellite
tracking and Mario would us its smartphone to track the Excels latest
shipment to Modu through the mobile application, So the company can know
when, where and how its product is and can communicate properly with their
customer in Bangladesh.
2. Custom Clearance – When the goods reach Bangladesh, as the consignee
was going to take 4 days to send the documents, in this case the full proof
documents for the shipment of goods regarding both the parties will be on the
other end, with custom duties paid in full and with the shipment approved.
3. Door-to-door Service – This is one of the most underrated benefits given by
freight forwarders, that the service will be given right from the time of picking
up the product from exporter till transporting and unloading it to the Importer
or Customer which ensures the safety of the product.
Answer 4
The shortage of looming drivers will negative affect the Excel Air Enterprises and
Freight Forwarding companies because, the truck drivers are the essential unit of
transportation and helps to blind with supply chain.
If there is a shortage in truck drivers the consignment will not be fulfilled on time
which will lead to loss of business. As we have seen in the above case delay in
delivery the product will affect the business because we can see above that Mario
states at the end that he would not be dealing with Excel again.