COLLEGE OF LAW, GOVERNMENT & INTERNATIONAL STUDIES

UNIVERSITI UTARA MALAYSIA

No. Information on Course

1. Course Name: HOSPITALITY AND TOURISM LAW

2. Course Code: GHOU 3063

3. Name(s) of Academic Staff:

 MUHARIS BIN HJ. MOHAMED

4. Rationale for the inclusion of the course in the programme:

This is a compulsory course for the Bachelor of Hospitality Management (BHM) and
Bachelor of Tourism Management (BTM) programs.

5. Semester/Year Offered: 7/4

6. Total Student Learning Face to face Online SLPA TLT

Time (SLT) Learning

TL = Traditional Lecture TL T P SCL/O A OL OA

T = Tutorial
P = Practical
SCL/O = Student Centered
Learning/Others
A = Assessment
OL= Online Learning 28 0 0 14 4.5 3 3 71 123.5

OA = Online Assessment
SLPA= Self Learning
Preparation and Assessment
TLT = Total Learning Time

8. Credit Value: 3

1
9. Pre-requisite (if any):
None

10. Objective(s) of Course :

Upon completion of the course, students are expected to

i. Explain the basic legal principles governing the hospitality and travel
industry

ii. List and explain the various laws governing the hospitality and travel
industry

iii. Explain the legal environment in which hotels, restaurant, travel agencies
and travel-related businesses must exist

iv. Describe the guest relationship

v. Develop the understanding towards preventive legal management

11. Course Learning Outcomes:

Upon completion of the course, students will be able to:

i. Gain a management’s perspective of current laws and regulations that

affect the hospitality and travel industry (C3, P3, A1).

ii. Describe practical knowledge of law situations that occur within the
hospitality and travel industry and methods for correction (C2, P2 A1).

iii. Identify knowledge of how to protect guests’ safety, rights and liabilities
and distinguish between the ethics and the laws in hospitality and travel
(C4, P3, A3).

iv. Understand the various rules and regulations in sustaining the hospitality
and travel businesses and give examples of hospitality and tourism laws
and how it specifically applies to the hospitality and travel industry (C4,
P4, A3).

12. Transferable Skills:

Communication skills, critical thinking, problem solving, teamwork, information
management skills, professional ethics and leadership skills.

13. Teaching-learning and assessment strategy:

Mixed method between teacher-centred and student-centred. The assessment strategy
includes coursework assignments and an examination.

2
14. Synopsis:
This course aims to expose the hospitality and tourism students to the concepts,
issues and application of laws related to hospitality and tourism businesses. The
discussion of the basic of hospitality, travel, tourism and food services are to
remind the students, as practitioners, of their legal rights and responsibilities. The
topics of discussions may include contract, agency, tort, occupancy and health,
employer-employee relationship, modes of carriers, negligence, innkeeper’s
responsibilities, insurance, real estate, and licensing requirement.

15. Mode of Delivery:

Lectures, discussions, presentations and case study.

Assessment Methods and Types:

16.
Coursework – 100%
 Assignment 1- 20%
 Assignment 2- 20%
 Assignment 3- 20%
 Presentation - 20%
 Mid- term test-20%
17. Mapping of the course/module to the Programme Aims

Programme Aims Course Learning Outcomes

1 2 3 4

This programme is designed to provide high

quality education for those who wish to
pursue or further advance their careers in
hospitality management. It aims to meet the
industry's need for competent Hospitality    
Managers by focusing on the development
of the technical and management skills in
the various aspects of hospitality
management.

21. Mapping of the course/module to the Programme Learning Outcomes

Course Learning Outcomes

Programme Learning Outcomes

1 2 3 4
Develop knowledge and understanding of    
concept, theory and practical skills in
hospitality with regards to national
educational requirements.

3
 Apply the knowledge and practical skills in  
the field of hospitality.

Apply critical and creative thinking skills in  

relation to issues and problems within
national hospitality industry.

Communicate effectively within the various  

cultures and ethnics.

Demonstrate compassion and empathy in  

community relationship and execute social
responsibilities.

Engage in ongoing learning process using  

information technology to create awareness
of current issues in the hospitality field.

Integrate the various entrepreneurial and  

managerial skills through planning,
developing, implementing and evaluating
the industry process.

Practice outstanding hospitality    

professionalism and ethical values in the
working environment.

Demonstrate effective and efficient   

leadership within various culture and ethnic.

25. Content outline of the course/module and the SLT per topic

Face to Face OL SL TLT

Learning
Topics/Weeks
Outcomes
SCL
TL T P
/O

WEEK 1
1.0 Introduction to Malaysian Legal 1 2 1 3 6
System
1.1 Sources of Law
1.2 Judicial System
1.3 Syariah Law

WEEK 2

4
2.0 The Law of Contract 3,4 2 1 3 6
2.1 Types of Contracts
2.2 Elements of Contracts
2.3 Remedies to Breach of
Contracts

WEEK 3

3.0 The Law of Agency 1,2,4 2 1 3 6

3.1 Types of Agency

WEEK 4
4.0 The Law of Criminal and Tort 2,3,4 2 1 3 6
4.1 Criminal Law in Hotel
4.2 Tort Law in Hotel and Travel

WEEK 5
5.0 Forms of Business Organization 1,4 2 1 3 6
5.1 Sole Proprietorship
5.2 Partnership
5.3 Companies

WEEK 6
6.0 Product Liability 3,4 2 1 3 6
6.1 Consumer Protection
6.2 Supply of Products
6.3 Competition
6.4 Dispute Resolution

WEEK 7
7.0 Insurance 1,4 2 1 3 6
7.1 Nature of Insurance
7.2 Formation of Insurance
Contract
7.3 Subrogation
7.4 Broker and Agents
7.5 Travel Insurance

WEEK 8
8.0 Employment
8.1 Contract of Employment 3,4 2 1 3 6
8.2 Termination of Employment
8.3 Discrimination in
Employment
8.4 Occupational Health and

5
 Safety

WEEK 9
9.0 The Innkeepers’ duties, rights and
liabilities 2,3 2 1 3 6
9.1 Types of Accommodation
9.2 Innkeepers’ duties
9.3 Innkeepers’ rights and
liabilities
WEEK 10
10.0 The Travel Agent
10.1 Rights and Liabilities 3,4 2 1 3 6
10.2 Licensing

WEEK 11
11.0 Passenger Transportation
11.1 Common Carriers 3,4 2 1 3 6
11.2 Carriege by Road and Rail
11.3 Carriage by Air
WEEK 12
12.0 Regulation and Licensing
12.1 The Licenses 2,3 2 1 1 4 8
12.2 The Premises
12.3 Customers
12.4 Permitted Hours
12.5 Children and Young Persons
12.6 Registered Clubs
WEEK 13
13.0 Holiday Packages
13.1 The Personal 3,4 2 1 1 4 8
13.2 The Holidays
13.3 The Obligations
13.4 Dispute Regulation
WEEK 14
14.0 Food and Beverage
14.1 Food Legislation 3,4 2 1 1 4 8
14.2 Liquor Licensing

28 0 0 14 3 45 90

Student Learning & Online Online

Face to Face SLPA TLT
Assessment Learning Assessment

Course Delivery and

42 3 45 90
Preparation

6
Coursework
2 3 15 20
60%

Final Examination
2.5 0 11 13.5
40%

Total Notional Hours 46.5 3 3 71 123.5

Credit Hours 3

References:
Anolik, A., (2018)., Travel, Tourism and Hospitality Law. Elmsford, New York: National
Publishers

Atherton, T.C and Atherton, T.A (2018)., Tourism, Travel and Hospitality Law. Sydney, Australia:
LBC Information Services.

Barth, S (20016)., Hospitality Law. Hoboken, New Jersey: John Wiley and Sons, Inc.

Cournoyer, N G., Marshall, A.G., and Morris, K.L (2016)., Hotel, Restaurant and Travel Law: A
Preventive Approach. 5th Ed., Albany, New York: Delmar Publishers Inc.

Downes, J and Paton, T (2017)., Travel Agency Law. London: Pitman Publishing

Grant, D. and Mason, S (1998)., Holiday Law. 2nd Ed., London: Sweet and Maxwell

Heilbronn, Gary N (1992)., Travel and Tourism Law in Australia and New Zealand. Sydney,
Australia: The Federation Press.

Jefferies, J.P (1995)., Understanding Hospitality Law. 3rd Ed., East Lansing, Michigan: Education
Institute of the American Hotel and Motel Association.

Miller, J.R (1987)., Legal Aspect of Travel Agency Operation. Albany, New York: Delmar
Publishers Inc.

Poustie, M., Ross, J., Geddes, N., and Stewart, W (1999)., Hospitality and Tourism Law. London:
International Thomson Business Press

Sherry, J (1993)., The Laws of Innkeepers: For Hotels, Motels, Restaurants and Clubs. 3rd Ed.,
Ithaca, New York: Cornell University Press.