Tiffany M.
Ricketts
2507 Indian Plains Lane ~ Sugar Land, TX 77479 ~ tiffany.ricketts@lcisd.org ~ Phone: 832-259-6681
Education
M.Ed. Curriculum and Instruction
with Instructional Technology,
Houston Baptist University, 2016
B.S. Industrial Distribution,
Texas A&M University, 2001
Certifications
UTeach Foundations of Blended Learning,
University of Texas at Austin
Virtual Instructor Certificate Program (ViCP),
Texas A&M University
Generalist (Grades 4-8) & English as a Second
Language
Instructional Leadership Development (ILD)
Certification
Roles
Online Course Instructor
Region 4 ESC
2018- Present
Digital Learning Specialist
Lamar Consolidated ISD
2016- Present
Teacher Development Facilitator
Fort Bend ISD
2013-2016
English as a Second Language Teacher  Supported campuses in analyzing student data in the SIS to help determine
Fort Bend ISD
2007- 2013
Expertise
 Digital Learning
 Analysis and Problem Solving
 Professional Learning & Development
 Instructional & Technology Coaching
 Computer Hardware and Software
Applications
Career Highlights
Plan for Success
Coordinating & Training
 Maintained Student Information System (SIS) settings and configurations relating to
Master Scheduling, Gradebook, Transcripts, Beginning of Year procedures, and Year
End Utilities at the district and entity level.
 Developed, delivered, and facilitated professional development face-to-face,
online, and in blended learning environments to district leaders, administrators,
teachers, and staff related to all areas of the SIS.
 Developed a calendar of SIS operational and maintenance events and
communications detailing actions items, department/campus responsibilities, and
corresponding timelines.
 Created and produced resources, such as Skyward newsletters, video tutorials,
learning guides, reports, and procedural check lists to instruct district employees in
the use and best practices related to the SIS.
 Provided data security by maintaining user access and updating staff security rights
within the SIS.
 Initiated and facilitated district use of web/video conferencing as a professional
development and instructional platform.
 Coordinated the annual district digital learning conference to inspire and assist
teachers with developing innovative digital lessons aligned with the Technology
Application TEKS.
 Instructed candidates seeking alternative teaching certification in online and
blended learning environments.

 Coordinated the district-level development of a written curriculum for English
Learners (ELs).
 Provided district-level professional development and instructional coaching to
teachers, administrators, and instructional support staff to enhance the delivery of
instruction, application of curriculum, and use of assessment to guide instruction at
the elementary and secondary levels.
 Developed and implemented lessons that were linguistically accommodated and
differentiated commensurate to students' language proficiency levels.
Drive for Results
Problem Solving & Data Analysis
student placement regarding Master Scheduling.
 Coordinated the testing of new features in the SIS testing database prior to
implementation in the live environment.
 Assisted the district Student Accounting Coordinator with problem solving PEIMS
issues related to the SIS.
 Supported school staff in managing student data, including providing technical
assistance and guidance in processing applicable records in the SIS.
 Analyzed end user support tickets related to the SIS to inform district and campus
training needs.
 Problem solved and supported campuses with SIS best practices on correcting
student data.
 Analyzed program design preparing teachers to integrate technology effectively
into curricula and instruction, including activities consistent with the principles of
universal design for learning.
PAGE 1
 Tiffany M. Ricketts
2507 Indian Plains Lane ~ Sugar Land, TX 77479 ~ tiffany.ricketts@lcisd.org ~ Phone: 832-259-6681

Skills
EDUCATION: SKYWARD, WATERFORD,
NEARPOD, EDUPHORIA
LMS: CANVAS, BLACKBOARD, EDMODO,
BLENDSPACE
VIDEOCONFERENCING/WEBINARS: BLUE
JEANS, ZOOM, HANGOUTS, SKYPE for
BUSINESS, FACETIME, WEBEX, ADOBE
CONNECT
PRODUCTIVITY: MS OFFICE AND 365, G
SUITE, ACROBAT PRO, KACE
VIDEO: IMOVIE, PREMIERE, MOVIE MAKER
AUDIO: GARAGEBAND, AUDACITY
GRAPHICS: PHOTOSHOP, INDESIGN
SCREEN RECORDING: CAPTIVATE, SNAGIT,
JING, SCREENCAST-O-MATIC, Canva
SOCIAL MEDIA: FACEBOOK, TWITTER,
LINKEDIN, PINTEREST, SNAPCHAT
IPAD APPS
WEB 2.0 TOOLS
Career Highlights
Passion for People
Leading, Coaching, & Communicating
 Led and facilitated operational meetings with various department team members
to review project plans and software vendor release notes on new features and
system updates concerning the SIS.
 Served as a department liaison with campuses and district leadership relating to
student information applications.
 Participated in professional learning opportunities to stay current in educational
technologies concerning the SIS, such as the Texas Skyward User Group, Skyward
Virtual User Groups, and Skyward Academy.
 Acted as a liaison between database administrators and software vendor support
to resolve technical or general operational issues related to the SIS.
 Coordinated, communicated, and supported special events made available via
distance learning such as the elementary and secondary U.S. History Bowls, Battle
of the Blue Bonnets, Virtual Chat with Santa, and other video conferencing
opportunities.
 Provided district level growth opportunities for teachers to train and prepare other
educators at the district-level digital learning conference.
 Implemented digital platform to communicate and facilitate instructional coaching
conversations with other educators.
 Modeled, coached, and supported effective lessons incorporating curriculum and
instructional strategies to assist teachers with the increase of student achievement
and growth.

Devices Presented Professional Development

Video Conferencing Equipment, Webcams,
Tri-Caster, Roland Mixers, Tablet PCs,
Wireless Slates, Interactive Whiteboards,
Student Response Systems, iPads, iPods,
Smart Phones
Honors & Awards
 ESL Teacher of the Year 2010-2011 & 2011-
2012, Sartartia Middle School, Fort Bend ISD
 Secondary ESL Teacher of the Year 2011-
2012, Fort Bend ISD
 Teacher of the Year Nominee 2011-2012 &
2012-2013, Sartartia Middle School, Fort
Bend ISD
 Grant Award recipient 2012-2013, Sartartia
Middle School, Fort Bend ISD
Student Information System
 Skyward Basics Bootcamp
 Skyward Family Access Training
 Skyward Beginning of Year Forms
Training
 Skyward Grading Top to Bottom
 Become a Skyward Data Ninja
 Skyward Tips for Ending the Year!
 Skyward Grading Up and Running
 Skyward Master Scheduling Training
 Skyward Scheduling for Counselors
 Unlock your Skyward Superpower
 Skyward Data Mining Basics
 Skyward Training for New Teachers
 Skyward Power User Tips & Tricks
 New Button Procedures in Skyward
 Parent Notification with Skyward
Message Center
 Skyward Tardy Kiosk
 Skyward Automated Emails
Digital Learning
 Up & Running with Waterford for
Teachers
 Understanding Student Data with
Waterford Reports
 Tips for Presenting at T3
 TCEA- Technology 4 ELLs
 Digital Learning Specialist Lead4ward
Training
 Houston Baptist University Teaching
and Learning Symposium – Augmented
Reality
 Video Coaching Techniques- FBISD
Coaching Academy Cohort
Instructional Strategies
 Interactive Vocabulary Strategies for
ELLs in the Math and Science
Classroom
 Language Objectives for English
Language Learners
 Creating a Language Rich Classroom
English Language Learners
PAGE 2