Hanalei Re-Order Requirements

1. Shipping Instructions
2. Labeling Requirements
3. Packing Requirements
4. Document Requirements
5. Quality Control Standards

1) SHIPPING INSTRUCTIONS

I. Ship by Date: See PO (Delivery Instructions)

II. Pickup: Hanalei will arrange carrier pickup from warehouse once approved.

2) LABELING REQUIREMENTS

Use template provided by Hanalei.

Requirement: Check
I. Apply Inner/Master Carton labels on at least x1 side of each carton. Carton
count sequence must reset at #1 for each shipment. Refer to carton label
template provided by Hanalei.
II. Apply Pallet labels on at least x2 sides of each pallet. Pallet count sequence
must reset at 1 for each shipment. Refer to pallet label template provided by
Hanalei.
III. Attach Packing List copy to Pallet #1.
IV. Confirm TBD info highlighted in yellow on label templates provided by
Hanalei.

SLEE@HANALEICOMPANY.COM ⃒ 808.773.8320 ⃒ WWW.HANALEICOMPANY.COM REV. 4/19/21

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 Hanalei Re-Order Requirements
3) PACKING REQUIREMENTS

Carton and Pallet Specifications

Dimension (in)
Master Carton Pallet
Length: See BOM 48”
Width: See BOM 40”
Height: See BOM Maximum 52”
Weight (lbs)
Maximum 30lbs Maximum 1,000lbs
Quantity (pcs)
See BOM N/A

Carton Packing Requirements: Check

 Meets labeling requirements
 Meets specifications above
 No mixed cartons (only 1 SKU per carton)
 No hazard symbol
 No additional dunnage (i.e. no peanut foam, paper, bubble bags)
 No more than 1” wide empty space inside packed carton.
 No markings identifying manufacturer.

Pallet Packing Requirements: Check

 Meets labeling requirements
 Meets specifications above
 Shrink-wrapped minimum of 5 times
 Cartons do not extend beyond length and/or width of pallet.
 No damaged pallets.
 No markings identifying manufacturer

4) DOCUMENT REQUIREMENTS

Document Requirement: Check

I. Commercial Invoice
II. Packing List (incl. lot numbers)
III. Certificate of Analysis (inc. microbial testing and preservation testing results
IV. Safety Data Sheet

SLEE@HANALEICOMPANY.COM ⃒ 808.773.8320 ⃒ WWW.HANALEICOMPANY.COM REV. 4/19/21

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 Hanalei Re-Order Requirements
5) QUALITY CONTROL STANDARDS

 Add lot numbers on component and packing list

 Acceptable Quality Limit (AQL) method for the QC inspection:

AQL General Inspection Level II with defect levels of Critical defects (0.65), Major defects (1.0)
and Minor defects (1.5) Our internal standards use the defect levels as:

 AQL definitions for minor, major and critical:

o Minor: The defect doesn't affect the function or form of the item
 e.g: Residue, Smudge, transit damage to unit carton
o Major: The defect could affect the function, performance or appearance
 e.g: Overfilled product leaking on lid, discoloration 
o Critical: The product cannot be sold
 e.g: Foreign matter in the product, Open seams,
Broken/Shattered unit, Missing item in unit carton, Missing pump (if it
is spray), Damaged cap, melted or frozen

SLEE@HANALEICOMPANY.COM ⃒ 808.773.8320 ⃒ WWW.HANALEICOMPANY.COM REV. 4/19/21

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