WEBSITES

 www.google.com
 www.wikepedia.com
 www.researchgate.net/publication/338571676_A_Study_Of_Consumer_
Perception_Towards_Mwallets
 www.ijsdr.org/viewpaperforall.php?paper=IJSDR2002024

BOOKS
 DIMENSIONS AND METHODOLOGY OF BUSINESS STUDIES - DR.
SREEDHAR P NAIR, DEEPA MATHEW (PRAKASH PUBLICATION)
QUESTIONNAIRE

Name

1. Gender

Male

Female

Prefer not to say

2. Age

Below 18

18-30

30-50

50 above

3. Occupation

Student

Employee

Self-employed

4. Annual income
 0-250000

250000-500000

500000-750000

750000-1000000

5. Do you have a smartphone?

Yes

No

6. Do you make online payment?

Yes

No

7. Do you know about Mobile Wallet?

Yes

No

8. Which of these following Wallets are you aware off?

Paytm
 Google pay

Phonepe

Mobikwik

Oxygen

9. From which of the following transactions below do you use the most?

Billpay

Food

Transportation

Recharge

Shopping

Money Transfer

Others

10. How often do you use Mobile Wallet?

Once

Twice

Thrice
 More than thrice

11. Do you prefer to continue using Mobile Wallet?

Yes

No

12. From the below options have you faced any difficulties while using wallet?

Security

Difficulty in using

Inconvenience

Incompatibility

13. Rate the Mobile Wallet that you have used.

Satisfied

Highly satisfied

Neutral

Dissatisfied

Highly dissatisfied
14. Rate the following on the basis of using Mobile Wallet.

Satisfied / Highlysatisfied / Neutral / Dissatisfied

Access

Reliability

Security

Responsiveness

Competence