prOACT Model Dental Associates 

 Problem :- To make purchasing decision for CEREC3 machine(Porcelain crowns making machine) within 24 hours

 Objectives :-   
1. Elimination of purchase of crown from independent laboratories
2. Reduce the cost of crown making 
3. Crown fitment Process time reduction

 Alternatives 
1. Purchase of crown from independent laboratories
2. Purchase of new CEREC3 machine 

 Consequences: - Crown making/Purchase by three alternatives and consequences are listed in the Table

 Objectives
Process Anesthesi Training Annual Technology
COST Appointments Investment
time  a Manpowe Require Maintenanc change
r required d Clinic Served Depreciation e Enhancements
CEREC3 1.5 Single Skyline
US$15 Single US$100000 Yes Yes Yes Yes Yes
machine  hours time  office only
Independen
1.5
t US$150  Multiple Two times  Zero No No All clinics No No No
hours
laboratories
 Tradeoffs: - As per the consequences alternatives objectives are ranked and listed in the table

Objectives
Process Technology
COST Appointments Anesthesia Investment
time  Manpower Training Annual change
required Required Clinic Served Depreciation Maintenance Enhancements
CEREC3
1 1 1 1 2 2 2 2 2 2 2
machine 
Independen
t 2 2 1 2 1 1 1 1 1 1 1
laboratories

Conclusion: - By investing in CEREC3, Dental association need time for training and it serve only one clinic in which they can reduce
the process time and also the anesthesia dose. Depreciation cost, technology change over the time again need investment and training
man-hours to restructure the whole process. Our recommendation is to buy the crown from independent laboratories.