Margie Grace V.

Jerez
Villa Kalubihan, Bontores Street, Basak San Nicolas
Cebu City, 6000 Philippines
+63 923 843 6246
ldp.mjerez@gmail.com

CAREER OBJECTIVES:

Position that commensurate my qualifications.

EXPERIENCE:

May 2008 to January 2010

Community Service and Hospital Duties

Position: Health Apprentice

– Conducted seminars on Community Awareness
– Hands-on involvement in Feeding Programs, Health Education and Monitoring
– Performed duties such as bed-side care, NGT feeding, medication, nurses’ notes and patient
monitoring
– Tended patients from different wards (Pediatric, Geriatric, Psychiatric, Obstetrics-Gynecology,
Communicable, Female and Male Surgical and Neurology)
– Assisted in 3 Major and 4 Minor Surgical Operations
– Assisted in more than 10 normal child deliveries
– Experience in posting as ER, OR, DR and OPD nurse

June 2009 to June 2011

PH 903 Trinity Student Center
Trinity Christian Fellowship (AG)
N. Bacalso Avenue, Basak Pardo, Cebu City, 6000 Philippines

Position: Child Development Worker

– Encouraged children for meaningful and fun activities which brings impact to their lives
– Assisted children in letter writing, MPFT making, Child Development progress report, and other
activities involved in Child’s wholistic development
– Prepared lesson plans and monthly reports for the assigned class
– Conducted regular home and school visits to children that belonged in the assigned class

June 2011 to April 2012

Immanuel Pharmacy
MJ Cuenco Ave. Cebu City, Philippines

Position: Sales-staff
-- Caters costumer’s orders
-- Read Doctor’s prescriptions and instructions legibly
-- Prepared weekly orders for Generic Drugs and Merchandise

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 -- Conducted Monthly inventory inside the pharmacy
April 2012 to August 2012
Cebu Mitsumi Inc.
Sabang, Danao City Cebu

Position: Production Worker (Solder)

-- Applies required amount of solder wire to the specific area of a micro actuators
-- Evaluate if the amount of solder wire apply is sufficient
-- Check if the soldered part is considered as GOOD or NO GOOD

August 2012 to November 2013

PH 903 Trinity Student Center
Trinity Christian Fellowship (AG)
N. Bacalso Avenue, Basak Pardo, Cebu City, 6000 Philippines

Position: Developmental Teacher (part-time)

– Prepare lesson plans and monthly reports for the assigned class
– Conduct Child Development Progress Report in each student
– Help each Student to develop their Physical, Socio-economic, Cognitive, Spiritual Aspects in life
– Conducted lessons which topics includes all areas of interest of every child
– Initiated creativity in every child through arts and crafts

June 2014 to December 2018

Cebu Korean Red Ginseng Trading Center
Room 211-B JRM Building, Jones Ave., Cebu City

Position: Health Educator

– Conducted seminars regarding diseases commonly catered which are- Hepatitis B&C Virus, Diabetes,
Cancer, Hypertension, Abnormal mass formation, and Liver related diseases
– Shared about product knowledge, its authenticity, health benefits, and pharmacological activities
– Advised proper diet modification and exercise among patients.

January 2019 to June 2019

PH 903 Trinity Student Center
Trinity Christian Fellowship (AG)
N. Bacalso Avenue, Basak Pardo, Cebu City, 6000 Philippines

Position: Child Developmental Teacher

– Conducts weekly learning activities for the assigned class
– Conduct Child Development Progress Report in each student
– Plans and facilitates activity for youth development in four different areas; Spiritual, Socio-emotional,
physical, and cognitive.
– Mentors and disciples young people.

July 2019 to October 2019

S and V Autoworkz
Kinalumsan, Lapu-Lapu City, Cebu

Position: Company Secretary

– Monitors and records daily sales and expenses
– Records and updates costumer’s orders
– Maintains company’s statutory record
– Contacts suppliers for needed parts and accessories for every surplus multicab
– Purchase materials for every units
– Contacts customer and follow up their ordered units

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 – Records some important details like Chassis number, engine number, and other special features of a
particular unit.

October 2019 to January 2021

Firstsource Limited Solutions
3rd Floor Skyrise1, IT Park Lahug Cebu City

Position: Customer Service Associates

– Manage large amounts of incoming calls
– Identify and assess customers’ needs to achieve satisfaction
– Build sustainable relationships and trust with customer accounts through open and interactive
communication
– Provide accurate, valid and complete information by using the right methods/tools
– Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution
– Keep records of customer interactions, process customer accounts and file documents
– Follow communication procedures, guidelines and policies
– Take the extra mile to engage customers

EDUCATIONAL BACKGROUND:

2006 to 2009, University of the Visayas, Banilad, Cebu City, 6000 Philippines
B.S. in Nursing (4th Year Level)

2002 to 2005, University of Cebu, Banilad, Cebu City, 6000 Philippines

B.S. in Nursing

1998 to 2002, Cebu Institute of Technology University, N. Bacalso Avenue, Cebu City, 6000 Philippines
High School

References available upon request.

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