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PII: S0378-7788(20)30574-0
DOI: https://doi.org/10.1016/j.enbuild.2020.110496
Reference: ENB 110496
Please cite this article as: X. Xu, T. Mumford, P.X.W. Zou, Life-cycle building information modelling (BIM)
engaged framework for improving building energy performance, Energy & Buildings (2020), doi: https://doi.org/
10.1016/j.enbuild.2020.110496
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energy performance
Abstract: The building sector is responsible for 32% of global energy consumption and 19% of all energy-related
greenhouse gas emissions. The urgent requirement for energy conservation and greenhouse gas emission reduction in the
building sector has been recognised at the highest level of governments around the world. One potential solution, which
has yet to be critically considered, is the application of Building Information Modeling (BIM) to overcome building energy
performance gap (BEPG), defined as the discrepancy between the designed and actual energy consumption in buildings.
This study performs a systematic and comprehensive literature review to identify the specific causes of the BEPG, and then
analyses the application of BIM for addressing the BEPG. A life-cycle BIM engaged framework was developed, including
the function of “information exchange”, “design review”, “energy-related quality control”, “life-cycle commissioning”,
and “real-time operation and maintenance management”. It is expected that the proposed framework will assist researchers
and practitioners better understand application of BIM to systematically improve building energy performance.
Keywords: Building energy performance gap; building performance; building information modelling (BIM); flowchart;
integrated framework
1. Introduction
Societies’ ability to socio-economically grow relies on a large volume of energy. Humans consume more than 500
million terajoules of energy per annum – the same amount of energy to transport one million Boeing 737 across the Atlantic
Ocean 500 times each. Approximately one-third of the total consumption of global energy can be attributed to the building
sector [1]. With population growth, increased urbanization, and the rapid improvement of living standards in the second
and third worlds energy consumption in building sector is only likely to increase further [2]. According to the International
Energy Outlook 2016 worldwide energy consumption in the building sector will increase by an average of 1.5% per year
between 2012 and 2040 [3]. This is further supported by reports from the Intergovernmental Panel on Climate Change
(IPCC) as well as the International Energy Agency (IEA) which both posit that global building energy consumption is
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Without intervention to improve the consumption of building energy it is likely that the environment will continue to
deteriorate through increased greenhouse gas emissions and global warming. In response, countries have sought to mitigate
or allay these issues through building- or construction-specific policies and/or legislation, generally applied to the front-
end of the investment, design or commitment to the project. The United States of America launched the “Better Buildings
Initiative” with the impetus to reduce commercial building energy consumption by 20% by 2020 [6]. Across the Atlantic,
the European Union passed legislation to reduce energy consumption under the 91/2002 “Energy Performance of Buildings”
Directive [7]. In the southern hemisphere, the Australian government approached energy efficiency through a multi-faceted
approach: (1) new residential buildings must meet ‘six-star’ energy ratings; (2) all new commercial buildings must meet
increased energy efficiency requirements; and (3) the inclusion of mandatory disclosure of building energy efficiency [8].
If the above changes policies and/or legislation is effective some of the global greenhouse gas emission may be avoided.
While the above input-based policies may create a sense of action toward addressing climate change and reducing
greenhouse gas emissions, there are two overwhelming questions: (1) how are existing buildings in the built environment
captured in the changes to policies and/or legislation, and (2) are those input-based policies and/or legislations effectual?
Specific to the latter, there is growing reference and evidence around the realities of how buildings actually perform
when constructed [9]. It is through this bulk of evidence whereby policies and/or legislation, alone, may be insufficient to
address the challenges facing energy consumption in the built environment. This evidence points to a wider challenge for
the global Architecture, Engineering & construction (AEC) industry: there is a difference in how we plan, authorize, design
and approve buildings in the built environment and how they actually perform. This difference, denoted as the building
energy performance gap (BEPG), is typically 30%, and in some instances approaching 100% [10, 11]. These findings
highlight that buildings are not meeting requirements set by various countries in the form of policies and/or legislation.
This paper promotes the use of the BEPG as a metric that can promote a more transparent and simple approach to
how closely energy consumption in buildings keeps aligns with expectations and requirements set by legislation and/or
policy; the same legislation and/or policy which is designed reduce global energy consumption[12]. While the average
BEPG is approximately 30%, it is important to note that some buildings return a negative BEPG– where the actual building
energy consumption is higher than predicted. For example, CarbonBuzz investigated research on 153 buildings and found
that around 10% of buildings had higher predicted performance (http://www.carbonbuzz.org/). These findings support two
major conclusions: (1) the vast majority of buildings commenced aren’t meeting expectations in reality, and (2) when
projects failed to meet expectations, they missed expectations by a considerable magnitude. It is for this reason that
emphasizes the need to focuses on the BEPG – and how it can be better utilized as a metric to reduce global greenhouse
gas emissions. Zou, et al. [12] postulated two types of the BEPG. The first type is the gap between the
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modelled/predicted/designed and actual building energy consumption, while the second is the gap between the target set
by specification and actual building energy consumption. It is postulated that building’s modelled/predicted/design
performance specifications are likely demanding or rigorous as compared to the requirements set by legislation and/or
policy. Logically it follows that if the first type of the BEPG can be addressed, so to does the second. Therefore, this study
Although many studies have been conducted to close the BEPG there are still many issues. These include
inappropriate design [13-15], poor collaboration and communication [15, 16], poor quality of building and equipment [10,
17], inefficient operation and management of buildings [18], and a lack of information integrity [13]. These BEPG issues
could be addressed through a combination of people, processes, and technology. One such approach, which relies on a
combination of people, process and technology, is the use of BIM. BIM is defined as a object-orientated modelling
technology and associated set of processes to produce, communicate and analyze building models [19]. BIM enables
stakeholders (people) to address the BEPG in a number of ways. Firstly, it is an effective technology to estimate accurate
building energy performance as it provides rich information that can be automatically analyzed [20, 21]. Through BIM
building designers, such as engineers and architects, have the ability to rapidly and accurately evaluate building energy
performance and investigate design alternatives for selecting the best performing option or scope [22]. Secondly, BIM has
been proven as an ideal stakeholder engagement tool – promoting communication, a ‘single source of truth’ and increasing
collaboration [23]. As BEPG requires the collaboration of a wide-range of stakeholders stakeholders, BIM provides an
ideal process technology that could be implemented throughout the buildings’ lifecycle. Thirdly, BIM not only enhances
mechanical, electrical, and plumbing (MEP) coordination [23, 24], but also enhances quality control by using reality
captured technologies [23]. The potential to present multi-dimensional data including design data, installation data, quality
data has been evident in the architecture, engineering and construction (AEC) industry. Finally, BIM models can include
critical facility or asset management data that can improve the efficiency of energy management during the operation phase
A number of previous studies have applied BIM in the context of improving energy performance. Schlueter and
Thesseling [26] explored the use of BIM for performance assessments of energy and exergy in early phases of a building
project’s lifecycle (i.e. design). Abanda and Byers [27] investigate the impact of building orientation on energy
consumption using BIM. Pishdad-Bozorgi, et al. [25] presented a pilot project on the implementation of facility
management-enabled BIM. Pinheiro, et al. [28] probed the transfer of information using BIM in conventional and advanced
building energy performance simulation tools. While these studies highlighted the value of BIM in the context of energy
consumption in buildings, they did not capture a number of integrated considerations, such as: (1) how BIM could be used
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beyond a discrete phase of the building’s lifecycle, and/or (2) did not extend the use of BIM for the measurement of actual
building performance, and/or (3) focussed on a very niche element of building energy performance. This paper expands on
the learnings and conclusions advanced by Schlueter and Thesseling [26], Abanda and Byers [27], Pishdad-Bozorgi, et al.
[25], and Pinheiro, et al. [28], alongside others, by considering BIM, in the context of the BEPG, across the entirety of the
building’s lifecycle. More specifically, this paper fills a void in research where it is not clearly understood how BIM could
be purposed in overcoming the BEPG across the building lifecycle to provide confidence to all stakeholders that
performance expectations have been met. To fill this research gap, this study aims to apply a systematic and comprehensive
identification of the potential of BIM for overcoming the BEPG across the building’s lifecycle. Three research objectives
are proposed:
(1) Identify the issues related to BEPG from the perspective of the building lifecycle;
(2) Analyze the implementation of BIM in addressing the identified issues; and
(3) Propose and verify a BIM-enabled framework for overcoming the BEPG.
To present, BIM has been widely used in building energy management. However, there is a dearth of research that
makes it clear on how to use BIM technology in overcoming the BEPG from the perspectives of life-cycle and stakeholders.
Existing studies were limited to the BIM application in a discrete phase of the building lifecycle. There are many factors
that lead to the BEPG and most of these factors interact with each other [12]. Moreover, even a small influencing factor of
the BEPG may also turn into a huge threat to building energy due to the interactions between factors. Therefore, BIM
research needs to pay more attention to the life cycle application. The innovation of this study is that it explores the potential
of BIM technology for improving building energy performance from a systems perspective. Not only different phases but
also energy-related stakeholders were considered. The BIM functions for solving the BEPG related issues were discussed
in detail and were integrated into an organic whole. The proposed framework could also help stakeholders to have
systematic thinking. This paper is structured into six sections. Section 1 captures the introduction to the topic, as well as
the growing need for research in this area. Section 2 provides a detailed description of the research methods. Section 3
presents the issues in the current application of building energy management for overcoming the BEPG. Section 4 discusses
the potential of BIM for closing the BEPG. Section 5 develops and verifies a BIM-enabled framework for overcoming the
BEPG. Finally, Section 6 provides a concise conclusion to the evaluation and proposed avenues for further research and
application.
review and semi-structured interview were employed to identify BEPG-related issues and BIM functions respectively.
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Qualitative analysis was applied to develop the BIM-based framework. Qualitative analysis is usually applied at the
formative stages of a new topic or question when researchers do not have a comprehensive and systematic understanding
of that being researched [29]. Focused group discussion was used to modify and verify the BIM-based framework. Focus
group was selected over other methods because the dynamics of focus group discussion could have positive influence on
the quality of research output [30]. Experts had many different views on the original BIM-based framework. This kind of
dynamic discussion could allow them to share their opinion and finally help participants develop a mature and mutually
agreed output.
This study was conducted by using four steps, namely (1) identifying the issues associated with overcoming the BEPG;
(2) identifying the BIM functions that could potentially respond to the issues identified in (1); (3) creating a BIM-based
framework for overcoming the BEPG; (4) modifying and verifying the BIM-based framework for overcoming the BEPG.
Step 1 commenced with the identification of issues in closing the BEPG. Since it is likely that issues may arise in
different phases of the building asset’s lifecycle, such as design, construction and commissioning, and operation, it is not
sufficient to collate research from a single database to identify issues systematically and comprehensively. For instance,
Energy and Buildings, Automation in Construction, Building Research & Information and Building Simulation, published
by Elsevier, Taylor & Francis, and Springer respectively. To avoid omission of critical research Google Scholar was first
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used to capture peer-reviewed online academic journals [31]. Two key phrases, “building energy” and “performance gap”,
returned 1,300 records. Each of these papers was screened for discussion associated with BEPG with some 19% (244
papers) returning sufficient discussion. The Google Scholar search was supported by a search in other respected research
databases and repositories, such as Web of Science, ScienceDirect, Springer, Ei CompenexWeb, Taylor & Francis, and
Emerald. This second search yielded an additional 32 BEPG-relevant papers. In total of 276 papers were collated from all
sources. These papers were reviewed for a discussion of BIM in the context of the BEPG. Approximately 17 percent (48
papers) were available for study purposes. Original lists of issues and BIM functions are developed based on comprehensive
2.2 Identifying the BIM functions that can overcome the BEPG (Step 2)
This paper also hosted a number of semi-structured interviews to completement the lists of issues and BIM functions,
and to lay a foundation for the development of BIM-based framework. Twenty-one experts, with 5 to 25 years’ experience
on building energy and digital technology were invited to attend face-to-face interview or network-based interview (Table
1). The number of interviewees was decided based on the requirement of saturation, research scope and topic nature,
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20 Researcher 6
21 Researcher 5
All interviewees were informed of the objectives of the study and were prompted to discuss the topic of building
energy issues and the inherent crossover with BIM. The interview questions were as follows:
Question 1: What are the issues that make the actual building energy consumption higher than the designed building
energy consumption?
This question is designed to identify the issues that result in the BEPG. The issues were discussed in terms of
implementation, technology, stakeholders required, policy and organisational factors were discussed. The interviewees
What are the influencing factors of building energy efficiency in the building energy project that you experienced?
Question 2: What are the BIM functions that can address the identified issues?
The second question aims to identify the BIM functions that could respond to the BEPG. The response to this question
laid the foundation for the establishment of BIM-based framework. The interviewees were also prompted further:
In the building energy projects that you experienced, what BIM functions can you apply to close the BEPG?
2.3 Developing an original BIM-based framework for overcoming the BEPG (Step 3)
Based on comprehensive responses captured as part of Step 2 an original BIM-based framework was drafted. Nvivo®
was applied to conduct qualitative analysis. All interview contents were imported into Nvivo® and were considered as
“source”. Key information was set as nodes and relationships between nodes are established through the description of
respondents. For instance, Interviewee 17 mentioned that “As-built information and commissioning information should be
compared with construction and commissioning criterion. If they are in line with the criterion, seasonal testing can be
executed. Otherwise, we need to re-construct and conduct commissioning to eliminate the problem”. Based on the
information, five nodes were identified, namely: “as-built information (node 1)”, “commissioning information (node 2)”,
“construction and commissioning criterion (node 3)”, “construction and commissioning (node 4)” and “execute seasonal
testing (node 5)”. Moreover, four relationships were found, including “generate”, “compare with”, “in line with” and “not
in line with”. Nvivo model was developed based on the identified nodes and relationships. The original BIM-based
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framework can be developed after combining all Nvivo® models together. The process of original BIM-based framework
2.4 Modifying and verifying the BIM-based framework for overcoming the BEPG (Step 4)
To promote a quality-feedback loop the original BIM-based framework was further validated with the Step 2 focus
group (incl. all interviewees from step 2). Participants reviewed the original BIM-based framework and provided their
expert views and constructive critisicm. The participants were asked to check the logic sequence and workflow posited
from Step 3. Participants were also engaged in an in-depth discussion of the different views. Each part of the workflow is
already developed or to be developed by the experts’ institutions. Therefore, the proposed framework has the potential for
practical application. After several rounds of discussion, the final BIM-based framework was finally established.
phase, (2) issues arise from the construction phase, and (3) the issues arising from the operations of the asset [12, 15]. In
the design phase the majority of BEPG-issues revolved around poor assumptions and input data, inappropriate modelling
and simulation, inadequate understanding of design concepts. Specific to the construction phase, the majority of BEPG-
issues are centered on the fact that onsite construction quality is not in line with design specifications, especially
‘airtightness’ and insulation [10, 12, 15]. Finally, for the operation phase, the cited challenges for BEPG are different
weather conditions, unpredictable occupant behaviour, an alternative asset use or purpose, or building systems not working
Although many previous studies have been conducted to respond to the above issues and close the BEPG, there is
still a multitude of issues to be resolved. As shown in Table 2, 38 issues in closing BEPG have been identified through
systematic and comprehensive literature review. According to the characteristics of each issue, they can be classified into
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Category Sub-group No. Identified issues
Policy- Unclear PR01 Product substitution at procurement without due regard for
related responsibility performance criteria
PR02 Lack of standardization and continuity of monitoring, analysis, and
control
PR03 Difficult to identify complex web of relationships among project
participants
Unsound PR04 Limited energy performance guidance and modeling tools at the
standard and early design phase
technology PR05 Improper construction technique
PR06 Quality control criteria is complex and not clear
Organization- Poor OR01 Design team not communicating critical building energy
related collaboration and performance criteria to procurement team
communication OR02 Poor communication between energy-related stakeholders
Variations OR03 Change orders
OR04 Inspection schedules change
Technique- Improper design TR01 Inappropriate assumption and model
related TR02 Energy system with poor robustness
TR03 Lack of attention to end users’ needs and requirements
TR04 Lack of attention to buildability
TR05 Lack of integrated design between structure and equipment
Lack of TR06 Difficult to collect complete set of information
information TR07 Design details unspecified
integrity TR08 Manufacturer information lacking critical energy performance
detail for fabric or services
TR09 Building information is poorly documented and transferred across
building life-cycle
Poor quality of TR10 Poor building quality
building and TR11 Poor quality of equipment
equipment TR12 Poor quality of materials
TR13 Cut corners (e.g., substituting materials, reducing amount of
materials)
TR14 Hard to spot issues where construction does not meet specification
Incomplete TR15 Lack of fine-tuning during the first few years of operation phase
commissioning TR16 Poor commissioning of HVAC system
TR17 Commissioning deliverables are mainly 2D documents and images
Inefficient TR18 Controls of HVAC system do not work as predicted
building TR19 Lack of equipment maintenance
operation TR20 Lack of indexing in any of the recorded logs
management TR21 Memory limits of sensors in Building Management System (BMS)
or Building Automation System (BAS)
TR22 Redundancy in database structuring
Human- Poor knowledge HR01 Limited understanding of impact of early design decisions on
related and experience energy performance
HR02 Difficult to fully predict future functions of a building
HR03 Technology’s performance is overestimated
HR04 Poor sequencing of the construction activities
HR05 Inappropriate energy modeling and simulation
HR06 Limited skills to optimally control the building’s energy system
Unclear responsibility (Group 1): Determining the accountability of stakeholders for the BEPG is not an easy task
since most stakeholders do not realize that the BEPG is occurring in real time and individually do not have the power to
avoid it. Even if everyone is aware of BEPG, responsibilities for BEPG are still unclear if there is no standardization and
continuity of monitoring, analysis, and control [15]. Since BIM has the ability to provide continuous monitoring, analysis,
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and control, it can support a better platform for identifying stakeholders’ responsibility through building lifecycle
management. In addition, BIM can be used for building energy performance visualization so that energy-related
Unsound standard and technology (Group 2): With regard to building energy performance, no workable standards,
such as specific, steps measures and working procedure, are available. Codinhoto, et al. [34] held the view that information
management standards in building operation fall behind those in building design. Under the guidance of complete standards,
project participants could avoid many factors that may lead to the BEPG. It should be acknowledged that the building
sector always lags behind other sectors in adopting technological innovation [35]. Therefore, it is logical to purport that
advancement in building technology lacks development in other technology advancements. Furthermore, technology is
applied sporatically across building phases, and applied by a myriad of stakeholders for a host of different reasons.
Therefore, a BIM-centric framework, as a single source of building performance truth is an ideal medium or technology.
Poor collaboration and communication (Group 3): Collaboration and communication among stakeholders are
typically a function of the contractual nature of the project or asset. If there is a contractual constraint stakeholders are
disincentivized to collaborate and communicate with others as it doesn’t generate a commercial return. Niu, et al. [13]
opined that the BEPG mainly results from inappropriate handling with building information due to poor communication
and collaboration between stakeholders. Previous studies have proven that high quality of collaboration and communication
can not only improve information integrity, but also help stakeholders to gain more useful information. For example,
Gerrish, et al. [36] pointed out that the collaboration between design and operation is crucial for familiarising users with
new system and enabling more efficient operation. Wang, et al. [37] held the view that many collisions can be avoided if
designers among mechanical, electrical, and plumbing disciplines have enough cooperation.
Variations (Group 4): Variations refers to the changes in construction, usage and layout patterns. These changes
typically commercial in nature, result in a ‘change order’, and incur a financial impost to those that raised them. Change
orders are very common [38], and typically have a material impact on schedule, cost and building quality. Variations may
exacerbate the gap between design and actual building [15] likely due to the implications of the underlying change. This
may include a change in usage, layout, utility, or material selection. All of these cause the actual energy consumption to
deviate from the designed envelope. Previous studies, e.g., Cheng and Das [39], Das, et al. [40], Das, et al. [41] and Cheng
and Das [39], have found that integrated building design through BIM can avoid changes by coordination among project
stakeholders. It should be noted that BIM cannot avoid all change orders but it can reduce the impact of change orders.
Improper design (Group 5): Issues associated with improper design are as follows: inappropriate assumption and
model (TR01); energy system with poor robustness (TR02); lack of attention to end users’ needs and requirements (TR03);
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lack of attention to buildability (TR04); lack of integrated design between structure and equipment (TR05). The design is
a complex process of devising a building system to meet the desired needs [42]. It is believed that if a design can meet all
stakeholder’s needs and requirements it has a high level utility. However, in a pratical sense, this is not easy to achieve.
Due to a large number of factors involved in the design simple decisions made by one stakeholder can have a profound
impact on another area, stakeholder, or discipline. A prime example of this may be a small change in the orientation of a
building to avoid existing services or assets. This may have a profound impact of building energy performance based on
prevailing wind directions and heat exchange. The design heavily depends on the information that is created and transferred
across the building lifecycle [13, 28]. When a designer uses an incomplete and unreliable set of information or assumptions,
the result cannot be trusted [43]. Moreover, it is difficult for simulation models to simulate every condition that may affect
building energy performance [44]. It should be noted that simulation models tend to simplify building systems and building
environment. This generally occurs from a nessacary simplication of very complex naturally occurring processes and
systems, such as thermodynamics, climate change, heat islanding, etc. [45]. Currently, there are different energy simulation
software and models. The designers’ choice of model, envelope conditions, and assumptions are all likely to influence the
Lack of information integrity (Group 6): Information integrity can be impaired when information is not adequately
collected, transferred and understood [13, 16]. Despite the rapid development of information technology, information
integrity still cannot be fully guaranteed. Niu, et al. [13] proffered that it is very difficult to collect complete information;
De Wilde [15] found that design details are often left unspecified; Wingfield, et al. [46] pointed out that manufacturer
information is sometimes lacking in details associated with energy performance. These all promote a common finding:
quality information exchanges between different stakeholders throughout the buildings’ lifecycle are a major challenge
[13, 43]. A prime example of this is the fact that the majority of buildings are likely designed by numerous designers and
engineers – each with their own focus or discipline: façading, structure, civils, mechanical, electrical, MEP, fire services,
etc. Each of these stakeholders typically utilise different software according to their discipline and demand. This results in
information loss when outputs or models are transferred among different software [28]. Usually, building information is
poorly documented and transferred across building lifecycle, and inefficient information exchange often results in data
fragmentation and poor data quality [47]. This, in turn, reduces the efficiency of energy management.
Poor quality of building and equipment (Group 7): Several identified issues are related to poor quality of building
and equipment, including poor building quality (TR09); poor quality of equipment (TR10); poor quality of materials
(TR11); “cut corners” (TR12) and “hard to spot” issues where construction does not meet specification (T13). The quality
of a building is reflected in its degree to which the stated or implied requirements and the internal characteristics are
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guaranteed during the process of construction [38, 48]. Chen and Luo [38] identified three factors contributing to difficulties
in quality control as follows: (1) the quality control criteria are complex and not clear [49]; (2) responsibility for a quality
issue is not clear as project stakeholders form a complex network of relationships [50]; (3) the current quality control focus
more on final component than the process on construction. Since BIM is an object-orientated ‘database’ can be used in
three dimensions, as well as time, it can improve the quality control process by changing the way project stakeholders
Incomplete commissioning (Group 8): Commissioning is the critical link between construction and operation. The
activity assures all the building systems are operated in line with the requirements of the design. It is also one of the most
effective means to ensure that the building system performs as designed when handed over for operation [52]. However,
non-existence or incompleteness of commissioning always exist and hinder the energy-efficient operation [53]. It should
be noted that commissioning is a very complicated process. For commercial buildings, it usually contains cold
commissioning, ‘step’ testing, ‘performance limit’ testing, and hot commissioning of BMS, HVAC, fire services, specialist
gases, vertical transportation, and critical rotating equipment. Take fans for example, they are commissioned across a
number of dimensions, such as throughput (“liters per second”), performance (“revelutions per minute”), alongside input
and dynamic criteria (“voltage”, “amperage” and “frequency”). Due to the limited time and resources, complete
commissioning is not always completed. This can lead to the building system(s) to run abnormally or fail to reach the best
operating state. Commissioning is labor-intensive and highly reliant on static, paper- and vector-based deliverables, such
Inefficient building operation management (Group 9): Building services always have a poor response to
occupancy patterns [54]. It is also found that energy consumed in unoccupied spaces sometimes higher than occupied
spaces [55]. Although many buildings have used building automation system (BAS) or BMS, the data generated by these
systems cannot be effectively applied to energy management. Specifically, sensors in BAS or BMS have memory limits.
They will reset to 0 when values exceed 16-bit maximum value limit (65,535) [36]. If these data are not stored, they will
be wasted. Redundancy in database structuring is another obstacle to effectively using sensor data as update transaction is
inefficient [36]. Additionally, a lack of indexing in any of the recorded logs causes the querying of historical performance
to take longer than necessary [36]. Tian, et al. [56] pointed out that building system deterioration over time is a factor
influencing building performance that cannot be ignored. Griffith, et al. [57] provided an insight of the magnitude: (1) the
degradation rate for boilers and fans is 0.2%/yr with good maintenance and 0.5%/yr without maintenance; (2) the
degradation rate for central chiller and heat pumps is 0.1%/yr with maintenance and 1%/yr without maintenance. On one
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hand, equipment maintenance is not well implemented in many buildings. On the other hand, the management strategy
Poor knowledge and experience (Group 10): Poor knowledge and experience related issues include limited
understanding of the impact of early design decisions on energy performance (HR01); difficult to fully predict future
functions of a building (HR02); technology’s performance is overestimated (HR03); poor sequencing of the construction
activities (HR04); inappropriate energy modeling and simulation (HR05); limited skills to optimally control the building’s
energy system (HR06). Knowledge and experience are essential for closing BPEG [18]. It is found that capability and
capacity gaps lead to poor design [58], but also gaps in building quality and equipment control [15]. Although most of the
issues in this group cannot be directly addressed through BIM application, BIM can provide useful information that could
make up the deficiency of knowledge and experience to a certain extent. A prime example of this may be through ‘rules as
gap in research as to how specific BIM functions can be implemented in closing the BEPG across the entirty of the building
lifecycle. As of time of authoring this paper, there is no systematic and comprehensive framework that validates all BIM
functions, and considers how they can be applied to close the BEPG. To fill this research gap, this study aims to
comprehensively identify BIM functions for overcoming BEPG in the design, construction, commissioning and operation
phases. An integrated conceptual framework would be developed after relevant BIM functions are identified. In this study,
five such BIM functions were identified and summarized from the perspective of life cycle, including information exchange
(BF01), design review (BF02), quality control (BF03), life-cycle commissioning (BF04), and operation and maintenance
Information exchange (BF01): Information exchange is a process intended to accurately, timely and unmistakably
convey useful information among and between different stakeholders, different software and databases. At present, BIM-
based information exchange is mainly used for transfer between different software and databases. For example, Pinheiro,
et al. [28] developed a model view definition based information exchange between BIM and building energy performance
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simulation; Kang and Choi [59] developed a BIM database for connecting external facility management and BIM data;
Cemesova, et al. [60] proposed a system to compile geometric and building fabric data from BIM-based tools and to couple
these data with energy-related information. The core of information exchange is to establish a recognized information
exchange format. There are two frequently used data formats, i.e., Industry Foundation Classes (IFC) and Green Building
XML (gbXML). IFC is a platform-neutral and open file format specification that is used to facilitate interoperation in the
AEC industry [61]. It is a commonly used collaboration format in BIM-based project [61]. The gbXML is another format
to facilitate the transfer of data stored in BIM to engineering analysis tools [62]. IFC has a wider scope in comparison to
Design review (BF02): it is a process to “present the design to stakeholders, to evaluate design progress, layouts,
sightlines, lighting, security, ergonomics, acoustics, textures, colours, etc., thereby optimizing the design by resolving
design and constructability issues in the early phase of AEC project” [63]. Gu and London [64] held the view that agreed
protocols, standard evaluation and validation procedures are needed for acceptable design review. BIM can improve the
efficiency of design review by federating these many (siloed) inputs and meaningfully visualising it in an format that is
most meaningful to all stakeholders. Special virtual mock-up facilities, such as Computer Assisted Virtual Environment
(CAVE) and immersive lab [65] can also be used. For instance, Solihin and Eastman [66] implemented design review and
rule checking systems on BIM platform in the pre-construction phase; Wang, et al. [37] developed a BIM framework for
Quality control (BF03): is a set of procedures to ensure that a building adheres to a defined set of quality criteria or
meets the requirements of the client or user. BIM-based quality control can be applied in different phases. Chen and Luo
[38] identified the potential of BIM in improving design quality in the following ways: (1) to optimize the design process
and improve design efficiency [67, 68]; (2) reduce design errors via improved coordination [69, 70]; (3) rapid options
testing leading to improvements in the cost and overall schedule of the design [37, 71, 72]; and (4) produces precise and
consistent information due to automatic generation of engineering documents [69]. With regard to construction, BIM can
benefit the project by: (1) acting as a a ‘source of truth’ from the design to construction phase (and beyond) [37, 38]; (2)
providing a format that enables process control during construction; (3) empowers stakeholders to collabore [38]; and (4)
improving the ability for the project information to be intergrated with other advanced technologies, such as Radio
Frequency Identification, sensors, cameras, and/or laser scanners [73]. For operation, BIM could conduct particular
monitoring, inspection, analysis, evaluation and assessment to track a building’s performance so that the operation quality
14
Life-cycle commissioning (BF04): it is a process to confirm that building systems and assemblies are designed,
installed and operated in compliance with designed, manufacturered, or as-intended criteria [74]. To evaluate the project
quality and identify potential significant defects before it is too late or expensive, Chen, et al. [75] suggested that
commissioning should be embedded in each phase throughout the buildings’ life: design, construction, and into operations.
BIM has the ability to include commissioning activities and information across the building lifecycle. In this context BIM
would be useful for the following purposes: (1) it could capture all functional and physical features of the building to
inform specific commissioning activities (such as operating limits, part numbers, warranty periods, and service/support)
[52]; (2) BIM enables a multi-dimensional (nD) model, as compared to 2D documents and images, to improve
commissioning efficiency [58]; (3) BIM is able to store, share and exchange data with internal and external applications so
that consistent information can be provided from the design and construction phases to commissioning [52].
Operation and maintenance management (BF05): is a phase of data collection, analysis, optimization, fault
detection to maintain the building system in optimal condition. Good O&M management can reduce building energy
consumption without sacrificing occupant satisfaction [12]. As mentioned above, the building is a complex system with
thousands to millions of components and as such, even a small O&M issue, such as a leak of a water pipe or a failure of a
valve, can swiftly impact occupant satisfaction and/or energy consumption [76]. At present facility managers are
accustomed to 2D-based and/or vector-based information management tools that are inefficient. BIM-based O&M
management has been regarded as one of the beneficial ways to improve efficiency as it could improve information
A framework of BIM functions has been recommended on how to technically address the issues related to the BEPG
as shown in Fig. 3. Each BIM function has its own advantages that can be applied to address specific group of issues. For
example, “clear path for information transfer” is an advantage of “information exchange”, and it can be used to promote
stakeholder’s collaboration and communication as well as to enhance information integrity. Fig. 3 also highlights that some
issues can be handled by a number of BIM functions. This indicates that BIM functions are not independent of each other
and can overlap in their implementation. In the next section, a detailed discussion is provided on how BIM functions could
15
All information is Group 1: Design difference
recorded and Unclear responsibility between as-built and
stored as-design
Group 2:
BF03: Energy related
Limited standard and technology Quality control data
Clear path for quality control
information
transfer Group 3: Rigorous inspection
BF01: Information
Poor collaboration and of equipment and
exchange
communication materials
Ongoing
feedback Detailed
Group 4:
loop commissioning plan
Variations
BIM-based information exchanges can improve the BEPG by accurately, efficiently, and effectively convey data and
information between stakeholders, software and systems. Issues that can be addressed are (1) unclear responsibility (PR01,
PR02 and PR03), (2) unsound standard and technology (PR04 and PR05), (3) poor collaboration and communication
(OR01 and OR02), (4) improper design (TR01, TR02 and TR03), (5) lack of information integrity (TR06, TR07, TR08
and TR09), (6) poor knowledge and experience (HR01, HR02, HR03, HR04, HR05 and HR06). Based on the information
provided by experts, the BIM process promoted by Pinheiro, et al. [28], Redmond, et al. [78] and GhaffarianHoseini, et al.
[58], the following BIM-based information exchange process map for closing the BEPG is proposed (Fig. 4).
16
BIM-based information exchange
Whether fulfill
requirements? Owner’s Upload
experience and
Owner Project lessons learned
Yes Requirements
Feedback Feedback
NO
Internal Energy
Loads data
Experience
database
Upload
Contractor, experience and
sub-contractor As-built lessons learned
BIM model Develop Construction information
and and
(version2) schedule commissioning
commissioning
Transfer
agent
Commissioning
information
Materials Upload
Supplier and information Provide experience and
materials and lessons learned
Manufacturer equipment
Equipment
information
Building Upload
Facility BIM model O&M experience and
Connect management
management (version3) management Operation and lessons learned
system
maintenance
team information
The process of BIM-based information exchange involves owner, designer teams (including, but not limited to,
architects, structural designers, and the MEP designer), the contractor(s), subcontractors, manufacturers/suppliers,
The BIM-based information exchange process starts with the architecture, who develops the geometry model through
a BIM authoring tool, such as, Autodesk Revit, ArchiCAD and Tekla [28]. Based on the geometry model, structure model
and HVAC model are developed. The BIM-based information exchange function supports the sharing of models among
the major engineering disciplines, who typically use various discipline-specific softwares and systems [79]. The data
transferred between stakeholders, software, and system are in a ‘lightweight’ and open exchange format to ensure
information can be accessed without proprietary authoring software [36]. This enables a degree of information integrity.
All information contained within, or linked to, the various models (geometrical, HVAC, structural, etc.) are ‘linked’
together as attributes in the BIM model. This Model is then used for simulation, optimization, design review, construction
and O&M management. It is worth noting the presence of a continuous feedback loop that enables stakeholders to share
their experience and lessons learned. There are two ways for facility management team to provide information back to
17
other stakeholders. First, the building management system is connected to the BIM model. In this environment, authorized
operations and maintenance stakeholders and information is accessable and referenced to the BIM model. Second, the
facility management team could upload any useful information to the experience database. Other stakeholders could access
The information transfer paths promoted above enable stakeholders to know how information and data should ‘flow’
through the organisation. This promotes collaboration and communication among stakeholders, but also reduces errors. All
new information generated at different phases is also stored in the BIM model. Once the BEPG exists, the facility manager
can identify the cause of the BEPG based on the recorded information. This enables the traceability of the BEPG, and the
Several issues exist to close the BEPG, such as “change orders (OR03)”, “Lack of attention to buildability (TR04)”,
“lack of integrated design between structure and equipment (TR05)”, “poor building quality (TR10)”, “Technology’s
performance is overestimated (HR03)”, “Poor sequencing of the construction activities (HR04)” and “Inappropriate energy
modelling and simulation (HR05)”. A flowchart for overcoming the BEPG using BIM-based design review is proposed
based on the information provided by experts and the existing map for BIM-based design review [63, 80], as shown in Fig.
5.
Yes Upload
Owner’s experience and
Owner NO Project lessons learned
Fulfill Requirements
requirements?
Compile
Perform O&M
information for
review
O&M review
The BIM-based design review is made up of a user review, alongside reports and outputs from collision detection,
energy performance review, constructability and operability. These reviews and outputs have one sole focus: ensure the
18
design has considered all stakeholders, situations, and likelihoods across the building’s lifecycle. For the end-user review,
designers could use the BIM Model to create a ‘3D’, input this into a virtual reality (VR) engine and viewer so that
occupants could provide meaningful feedback; capturing end-users’ needs and requirements. For collision detection, 3D
coordination can be applied to detect and avoid design errors ahead of construction by eliminating conflicts between
building components [24, 63]. This can reduce variations and change requests. By using an energy performance model the
building energy consumption could be tested. This could be stress-tested against other projects in the experience database.
With regard to constructability review, designers could integrate the BIM model with a schedule and the project’s work
breakdown structure to inform the construction manager how to optimally deliver and sequence the project [37]. In addition,
the BIM Model could be used for a O&M review to test whether the design supports O&M objectives, activities and
contractual terms. Finally, a Review report could be generated to validate whether the owner’s project requirements are
fulfilled. That same report could be examined by a third-party to see if the design is acceptable. Many of the issues that
arise during the design phase are premanent. This is why the design review process is an optimal tool to checking the
validity, function, performance, and reasonableness of the design. In turn, this minimizes improper design, permanent,
costly, and in some circumstances, irreversible issues. Finally, it is important to emphazise the value of lessons learned in
context of the design review process. Lessons learned should be captured from the design review process, captured in the
experience database, and should be used on future projects so as to avoid making similar mistakes in future designs.
Five issues in closing the BEPG, including “poor building quality (TR10)”, “poor quality of equipment (TR11)”,
“poor quality of materials (TR12)”, “cut corners (TR13)”, “hard to spot issues where construction does not meet
specification (TR14)”, can be resolved by BIM-based quality control. BIM is an integrated platform for comparing as-built
data (e.g., 3D laser scanning data, Radio Frequency Identification data and 2D image data ) with as designed BIM models
[81, 82]. BIM-based quality control has the ability to develop executable criteria and the quality control plan for whole
process, which is the core of quality control. The flowchart for overcoming the BEPG using BIM-based quality control is
presented in Fig. 6.
19
BIM-based quality control
Design
criteria No
Simulation and
optimization, Upload
experience and
review lessons learned
Develop BIM model In line with
BIM criterion?
Design team model (version1)
Start Yes
Overall
Owner’s criterion
project Transfer
requirements Transfer to
contractor
Laser
Upload
scaner experience and
Construction and No
commissioning lessons learned
criterion
Contractor, Construction
sub-contractor BIM model Develop
and In line with
and (version2) schedule
commissioning criterion?
commissioning As-built Yes
information
agent Execute
Camera seasonal testing Experience
Commissioning database
information
10 month
warranty review
Yes
Upload
Materials Provide experience and
Supplier and information materials and In line with lessons learned
Manufacturer equipment requirement?
Equipment No
information
Fig. 6. Process map for closing BEPG by using BIM-based quality control
In the design phase, the designers, in concert with the owners, would develop criteria and input it into BIM model.
The criteria should be sufficiently detailed. Take a pipe for example, it should contain quality criteria information, such as
location, material amount, shape and etc.. After the design review has concluded the BIM model can be transferred to the
contractor. In construction phase, the contractor and sub-contractor may choose to confirm the design through a site-based
scanning process. This generates as-built information which can be reviewed against the initial design criteria [82]. Since
some of the criteria may be behind inpenetrable surfaces, such as walls, some quality issues may be hard to spot [15].
Therefore, it is recommended that quality control is to be conducted throughout the whole construction process rather than
Suppliers and manufacturers are alerted to the design specifications and requirements of the project from BIM model.
Once delivered, the materials and equipment could also be examined to check conformance with the design criteria. This
20
quality-control feedback loop ensures that problems with materials and equipment can be detected at the earliest
opportunity.
The BIM model used in the operation phase contains all information from design and construction phases. It is linked
to a building management system for real time and integrated information sets. The operation and maintenance information
is compared with the criteria. If any quality issues are found during operations the facility manager will respond accordingly.
Lack of fine-tuning during the first few years of operation phase (TR15), poor commissioning of HVAC system
(TR16), and commissioning deliverables (predominantly made up of 2D documents and images) (TR17) can be resolved
through BIM-based life-cycle commissioning. The process map for closing BEPG using BIM-based life-cycle
Design
criteria
Overall Transfer to
criterion contractor
Transfer
Upload
No experience and
Construction
criterion lessons learned
BIM Update
Contractor, model commissioning Commissioning
(version2) plan In line with
sub-contractor Commissioning criterion?
and information Yes
commissioning
agent Execute Experience
Equipment seasonal testing database
operation
information
10 month
warranty review
Yes Upload
Materials Provide experience and
Supplier and information materials and In line with lessons learned
Manufacturer equipment requirement?
Equipment No
information
Transfer Yes Need Maintain current
BIM system status
model commissioning?
No O&M Upload
(version3) criterion Yes
Facility experience and
management lessons learned
Connect O&M
team
management In line with
Building management O&M information criterion?
system No
21
In the design phase, the commissioning plan, basis of design and commissioning criteria are developed and stored in
the BIM model. The commissioning plan should contain detailed information about commissioning process, schedule,
checklist, and included participants. The commissioning criteria should include roles, responsibilities, and parameters for
commissioning. Parameters for commissioning should be stored in the BIM model as as attributes. For instance, “liters per
second”, “revolutions per minute”, “voltage”, “amperage” and “frequence” are stored against a specific fan.
In current project practice, the commissioning team rely on information which is typically stored within 2D drawings,
equipment information sheets, testing process manuals, and standards. These formats are very inefficient, and are typically
discarded after the commissioning process is completed. Object-orientated BIM models (which could be multi-dimensions)
are a more optimal format for commissioners. A prime example of this is the fact a 3D model is a better reflection of how
the building looks and functions. This not only increases the efficiency of the commissioning process but also reduces
errors in the commissioning process. Since all the commissioning information is stored in BIM model, project participants
can quickly search the commissioning information they want. After construction, seasonal testing and warranty review are
needed to ensure the building systems perform well under full load. It should be noted that for early years of a building’s
BIM-based O&M management can be used to efficiently to address the following issues: lack of standardization and
continuity of monitoring, analysis, and control (PR02), controls of HVAC system do not work as predicted (TR18), lack
of equipment maintenance (TR19), lack of indexing in any of the recorded logs (TR20), memory limits of sensors in BMS
or BAS (TR21), redundancy in database structuring (TR22). The process map for closing BEPG using BIM-based O&M
is presented in Fig. 8.
22
BIM-based O&M management
Design
criteria
O&M plan No
Construction No Upload
criterion experience and
BIM model
Construction lessons learned
Develop and
Contractor, (version2) schedule
sub-contractor commissioning In line with
As-build
and information criterion
Yes
commissioning
agent
Equipment Execute
Commissioning
operation information seasonal testing
information
Experience
10 month database
warranty review
Yes Upload
Materials Provide experience and
Supplier and information materials and lessons learned
Manufacturer equipment In line with
Equipment requirement?
No
information
Maintain current
Transfer Data system status
BIM model mining
(version3) Performance O&M Yes
requirement criterion
O&M
Connect management In line with
Facility criterion?
management Database O&M information
Building Upload
team management
No
O&M experience and
system data lessons learned
Fig. 8. Flowchart for closing the BEPG by using BIM-based O&M management
In the design phase, designers (in concert with the owner) could develop detailed an O&M plan and criteria. They can
also learn existing knowledge and experience from the experience database. It should be noted that the O&M model is not
fixed, facility managers can adjust it based on the real situation for better O&M management. Similar to BIM-based quality
control and BIM-based life-cycle commissioning, the BIM model for the facility management team should contain all the
information generated in design and construction phases. This temporal data enables facility managers to identify the causes
of the BEPG.
The BIM model may also be connected to building management system, which could include the data sources from
equipment, sensors, meters, Wifi and RFID. Connecting the BIM model to the building management system will connect
23
the information about the status of the building to the ‘digital twin’ of the same. This ensures that facility managers have
access to real-time building performance data and can be the first to identify factors that may affect building energy
efficiency.
The BIM Model is also an ideal object-orientated/structured database that could store data generated during the
operation phase. This could address the identified issues of “lack of indexing in any of the recorded logs” (TR20), “memory
limits of sensors in BMS or BAS” (TR21) and “redundancy in database structuring” (TR22) are mitigated. Operation data
can be transferred to software to detect a fault. This is faster and more efficient than traditional management [83, 84].
Finally, facility managers could use the BIM model to simulate a range of scenarios based on historical and real-time data
feeds from the building management system. This could be used to determine the optimal energy efficiency optimization
strategy.
An integrated conceptual framework for closing the BEPG using the five BIM functions is presented in Fig. 9. This
framework runs through the entire building asset’s lifecycle: design, construction and into operation. The five BIM
functions can be linked to each other to achieve efficient data collection, data transfer and data analysis. Specifically, BIM-
based information exchanges could be used for information transfer between different software, different databases, and
different project participants. All information generated in the building’s lifecycle is synchronized to the BIM model in
real-time to support stakeholder decision-making and use cases. In this way, project participants could attain the right
After a BIM model has been developed, a BIM-based design review should be conducted. Any design weaknesses or
issues can be found e.g., inappropriate assumption, lack of constructability, and energy system with poor robustness. BIM-
based quality control, life-cycle commissioning and O&M management have a similar procedure. They develop plans and
criteria in the design phase, and maintain the process according to the established plans and criteria. To address gaps in
individual stakeholder’s knowledge and experience, BIM models can draw down on a experience database. In this
environment, stakeholders could draw down on lessons learned, previous designs, solutions to historical issues contrained
24
BIM-based integrated concept framework
Yes Upload
Owner’s experience and
lessons learned
Owner No Project
Requirements
Fulfill
requirements?
Specification BF04:BIM-
based embedded BF02:BIM-
BIM model
commissioning based design (Version1)
Develop review
BF05: BIM-based
BIM model
Start O&M Upload
management experience and
lessons learned
Design team
BF03: BIM-
BF01:BIM-based Optimize
based quality
information exchange design
control
BF01: BIM-based
information exchange Experience
BF03: BIM-
database
based quality
Contractor, sub- control Upload
contractor and BIM model Construction and experience and
lessons learned
commissioning (version2) commissioning
agent BF04:BIM-
based embedded
commissioning
BF01: BIM-based
information exchange
Upload
BF03: BIM- experience and
lessons learned
Materials based quality
Supplier and information control
Manufacturer
Equipment BF04:BIM-
information based embedded
commissioning
BF01: BIM-based
information exchange
BF03: BIM-based
quality control Upload
Facility experience and
BIM model lessons learned
management BF04:BIM-
(version3)
team based O&M
management
Fig. 9. An integrated conceptual framework for BIM-based approaches to close the BEPG
6. Conclusion
The building sector is one of the biggest consumers of global energy consumption and one of the biggest emittors of
greenhouse gasses leading to global warming. While policies, legislation, standards, and rating systems exist for buildings
– in reality some buildings generally fail to achieve the stipulated requirements. This creates a discrepancy between what
is designed and what is delivered – termed the building energy performance gap (BEPG). The BEPG is a major obstacle,
but addressing it could support global energy conservation efforts. Not without effort there are still unresolved issues in
25
closing the BEPG. The aim of this study is to propose an integrated framework, enabled by BIM, in closing the BEPG.
The study concludes that, indeed, BIM can and should be used as a functional enabler to address the BEPG. Not only
because BIM is an effective technology to estimate accurate building energy performance and improve the efficiency of
energy management, but also BIM has been proven as an ideal stakeholder engagement tool throughout the buildings’
lifecycle.
This study contributes to both practical and academic outcomes by providing a clear set of guidelines for how BIM
could be used, by each function, to overcome the BEPG with a view to reduce global emissions driven from the building
and construction sector. Although this study improves practical and academic outcomes, it also uncovers the need for
further research. One such example, as a natural extension to this paper, includes using a real-world BIM-enabled common
data environment to test these same conclusions. Some experts mentioned in interviews that it would take three to five
years to fully realize this framework. Therefore, future studies are suggested to develop the real BIM platform and validate
Acknowledgement
The authors gratefully acknowledge the support of this research by Tianjin Municipal Science and Technology
Commission (Grant No. 17ZXCXSF00040), and Tianjin Municipal Education Commission (Grant Nos. TD13-5006 and
2017JWZD26).
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29
Highlights
Thirty-eight problems in closing building energy performance gap are identified
Five BIM functions for closing building energy performance gap are explored
The relationship between BIM functions and identified problems are identified
Process maps for each BIM function are developed
An integrated conceptual framework for BIM-based approaches to close building energy
performance gap is established
30
Author contribution selection
Xiaoxiao Xu: Conceptualization, Methodology, Software Nvivo, Investigation,
Visualization, Writing - Original Draft
Tim Mumford: Writing - Review & Editing
Patrick X.W. Zou: Resources, Data Curation, Supervision, Project administration
31