Professional Documents
Culture Documents
1. The chief executive officer of a scarf making company has more than 100
employees . Yet she calls every employee on her birthday . What soft
skills does she display?
6. What are some of the components of soft skills and why is it important to
have these skills
Questionnaire
b) It improves Performance
b) Body Language
c) Positive Thinking
d) Presentation skills
e) Interview skills
9) How do you think soft skills can be of help to you to perform better at the time of interview?
a) Improved level of confidence
d) Being Assertive
10) Do you think communicating (conversing) in English is helpful for you to achieve success in
profession?
a ) Yes b) No
12) Which skill do you think is more important for professional success?
a) Oral skill
b) Written skill
13) Which of the following oral skills do you think are important for a person?
a) Conversation skills
b) Presentation skills
c) Group discussion
d) Telephonic conversation
17) Which Non-verbal skill is most important in our day today personal/professional
communication?
a) Body language
b) Charts
c) Dress
d) Color
b) Posture
c) Expression in eyes
d) Grooming
19) Do you think a person can improve his/her oral communication skills and body language by
proper training?
a) Yes b) No
20) Do you think there is a need to increase the awareness about importance of these skills?
a) Yes b) No
21) Would you like to attend Soft skills training, if such an opportunity is provided to you?
a) Yes b) No
22) Suggestions if any….
……………………………………………………………………………………………………………………………………………….
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Name:
Signature:
Place:
Verbal communication
Note:
I. Please answer the questions honestly keeping in mind your current situation.
II. There are fifteen (15) statements having three/four options. Select only one best applicable
to you.
III. There is no right or wrong answer. So, please answer them carefully and honestly.
Name:
Signature:
Non –Verbal Communication
Note:
I. Please answer the questions honestly keeping in mind your current situation.
II. There are fifteen (15) statements having three/four options. Select only one best applicable
to you.
III. There is no right or wrong answer. So, please answer them carefully and honestly.
1. When communicating with other ,I pay attention to Non-verbal signals – body language, facial
expressions and gesture
a) Always b) Frequently c) Sometimes d) never
2. I make eye contact with others while talking to others.
a) Always b) Frequently c) Sometimes d) never
3. While conversing I hold my head still.
a) Always b) Frequently c) Sometimes d) never
4. When standing before people to speak I shake with nervousness.
a) Always b) Frequently c) Sometimes d) never
5. While speaking I make involuntary movements like tapping feet, touching hair/nose.
a) Always b) Frequently c) Sometimes d) never
6. While speaking my face is usually blank.
a) Always b) Frequently c) Sometimes d) never
7. I use gestures to emphasize what I am saying.
a) Always b) Frequently c) Sometimes d) never
8. I maintain eye contact with the listener/s.
a) Always b) Frequently c) Sometimes d) never
9. I am careful about my postures while in formal conversation.
a) Always b) Frequently c) Sometimes d) never
10. I use a lot of hand gestures while talking to others.
a) Always b) Frequently c) Sometimes d) never
11. When talking to people I pay attention to their body language.
a) Always b) Frequently c) Sometimes d) never
12. My verbal and non-verbal messages complement each other.
a) Always b) Frequently c) Sometimes d) never
13. I prefer to maintain sufficient physical space with people in formal situation.
a) Always b) Frequently c) Sometimes d) never
14. I shift weight from one leg to another while talking.
a) Always b) Frequently c) Sometimes d) never
15. I clench my hands when talking to others.
a) Always b) Frequently c) Sometimes d) never
Name:
Signature:
OBSERVATION RECORD
Name of activity:
Name of participant:
Specific points:
Specific points:
1. I speak clearly
2. I speak/articulate my words
13. Other:
Details of factor analysis done for three questions to obtain factor namely Verbal Skills
Q. Description
No
10 Use of conversing in English language for professional success
20 Need to improve awareness of oral skills
22 Willingness to attend training for oral skills
Communalities
Question No. Init Extracti
ial on
1 1.0 .502
0 00
2 1.0 .474
0 00
2 1.0 .491
2 00
Extraction Method: Principal Component
Analysis.
Factor loading
Question Factor
No. 1
10 .708
20 .689
22 .701
Details of factor analysis done for three questions to obtain factor namely Non Verbal
Skills
Q. Description
No
15 Importance of nonverbal communication
16 Importance of body language
19 Improvement in non-verbal skills through
training
Communalities
Question No. Init Extracti
ial on
1 1.0 .469
5 00
1 1.0 .357
6 00
1 1.0 .475
9 00
Extraction Method: Principal Component
Analysis.
Eigen value:1.300
Factor loading
Question Factor
No. 1
15 .685
16 .597
19 .689