UPM-CALC/SEM2/2020-21/CEL2106/WORKSHEET/WEEK7

Name: Hazwanee Binti Zainal Abidin Group: 9

Worksheet Week 7

This is an individual activity for you to carry out. The activities should be completed and
submitted on EDMODO by the due date.

A. Identify the sentences below as reader-centered or not.

No. Sentences Reader-Centered (/)

1. Thank you for taking your time to read my application and /

also for the opportunity that you are giving me.
2. Since you are reading this, I want to thank you for the /
opportunity to introduce myself and see how well I fit the
position.

3. I thrive in a fast paced, results driven environment.

4. You can be assured that I can cope well in your /

company’s fast paced and result-driven environment.
5. I appreciate the time you will take to review my resume,
and hope you find, as I do, that I have excellent skills and
background.

B. Revise the sentences below by using reader centred writing and persuasive
language.

1. I have considerable experience working within environments where customer service is

important.

With my experiences, I have broad experience and information about the important of

customer service.

2. I understand how important customer service is to the continued success of any

business and I am personally very committed to delivering outstanding service.

I know very well on the important customer service which is making the business

becomes success and I am very committed to give outstanding service.

3. I feel that the combination of my engineering expertise and people skills could be really
valuable within the corporate environment as I understand both the technical
challenges of the energy sector and the business impact of these skills.

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 UPM-CALC/SEM2/2020-21/CEL2106/WORKSHEET/WEEK7

Name: Hazwanee Binti Zainal Abidin Group: 9

I believe that the combination of expertise and people skills are important and have

their own impact.

4. Throughout my life I have demonstrated strong leadership abilities and a willingness to

get involved and make things happen.

The writer has the proficiencies

and readiness to create or produce
something by
working
The writer has the proficiencies
and readiness to create or produce
something by
working
The writer has the proficiencies
and readiness to create or produce
something by
working

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 UPM-CALC/SEM2/2020-21/CEL2106/WORKSHEET/WEEK7

Name: Hazwanee Binti Zainal Abidin Group: 9

The writer has the proficiencies

and readiness to create or produce
something by
working
The writer has the proficiencies
and readiness to create or produce
something by
working
I have the proficiencies and readiness to create or produces something by working.

5. I am committed and tenacious, not only in the sporting arena where I have regularly
represented both my university first team and my country at tennis, but also in my
academic work where I have consistently performed in the top quarter of my course.

In university, I able to excelled in both academically and athletically.

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 UPM-CALC/SEM2/2020-21/CEL2106/WORKSHEET/WEEK7

Name: Hazwanee Binti Zainal Abidin Group: 9