SCHOOL OF BUSINESS

ASSIGNMENT COVER SHEET

STUDENT DETAILS

Student name: LÊ PHƯƠNG THẢO Student ID number: 21000794

UNIT AND TUTORIAL DETAILS

Unit name: BUSINESS COMMUNICATIONS Unit number: FOU105

Tutorial group: Tutorial day and time:
Lecturer or Tutor name: Mr. Enzo Smith

ASSIGNMENT DETAILS
Reflect on and evaluate the experiences in business
Title: communication gained from participating the Business Project as relates to the ULOs
Length: 752 words Due date: 8/10/2022 Date Submitted: 8/9/2022
Home campus (where you are enrolled): Vietnam Campus

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(previous or current) assessment, except where appropriately referenced, and with prior permission
from the Lecturer / Tutor / Unit Coordinator for this unit.
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Student’s signature:
Note: An examiner or lecturer/tutor has the right to not mark this assignment if the above declaration has not been
signed.

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INDIVIDUAL REFLECTIVE ESSAY
LÊ PHƯƠNG THẢO
2000794
BC-T222WSB-4

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Business Communications is an excellent course that teaches interpersonal skills and supplies

opportunities to apply communication theories and models in a real-world business setting. The

Business Project Report is an integral part promote the Business Communications course from good

to great. It is a practical approach for learners to become acquainted with various workplace realities.

The goal of the Business Project Report is to progress us closer to the desired learning outcomes by

(1) employing communication models to deal with business communication issues, (2) having

sufficient oral communication skills to meet a variety of business objectives; (3) cooperating well

with others; and (4) evaluating the plan, executing progress, and project results. The reflective essay

encompasses five pillars: evaluation, reconstruction, analysis, distillation, and application.

The Business Project Report was an important assignment in the Business Communications class.

My value during the Business Project was the practice of controlling unexpected and overwhelming

emotions when conversing with other partners. This lesson arose from a cooperation problem that

involved misinterpretation and mismatched working strategies. The different working styles of

different personalities extended the timeline for developing products. Worse, the divergence of

project goals and desires has reinforced emotional communication barriers. In addition, our team

appeared to be prone to focusing on execution rather than carefully planning individual tasks and

roles, which resulted in miscalculations and rash decisions. It triggered issues that required us to halt

current work to double-check deliverables from earlier stages. Overall, the value of participating in a

business project is that it motivates me to find efficient workflow and locate the cause of emotional

communication barriers.

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This project provided a challenging learning experience. However, the happenings render it

rewarding. The consent of one supplier was the pivotal event. We approached ten suppliers, which is

not a large number but adds a lot of pressure in a short period. Worse, we were in a passive situation

while waiting for suppliers' responses, which disappointed us. However, the work must proceed. And

I was proud of our team because of this trait: the ability to remain professional in such situations.

Work satisfaction had not returned until Mr. Quan, the supplier we found for Forever Wheelchair,

agreed to supply wheels and pipes. In retrospect, the lessons I learned have exceeded my

anticipation.

To analyze my experience as a whole, the business project was made worthwhile by two issues we

overcame: convincing executives of our method of dealing with supply issues and bringing on a

Vietnamese supplier. Persuading executives at Forever Wheelchair to accept Vietnamese suppliers

allowed us to learn. Specifically, our solution to fulfill their wants, lower production cost, and

expand their market, was to enter the United States market while utilizing the Vietnamese suppliers.

They initially refused our approach since Forever Wheelchair did not have enough capital to cover

the costs of inbound logistics. Therefore, we connected with a logistics partner through LinkedIn.

Fortunately, he was acquainted with Mr. Oscar and was willing to help Forever Wheelchair with

logistics. The next challenge we faced was locating suppliers. Because most of the invitations and

requests were rejected or did not receive a response during the supplier issues management process,

we were desperate for data to complete the report. However, we were overjoyed when Mr. Quan, the

supplier we signed the contract with, agreed to work with us at the last moment. His approval was

the same as the long-awaited sign of the constant challenges' end.

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The Business Project has taught me valuable lessons and prepared me for my future career path. It

taught me the value of interpersonal communication by encouraging me to be more persuasive in

self-expression and to provide authoritative information during discussions. Furthermore, networking

is critical when in need of assistance or an ally. For example, had not we not sought a logistics

partner, Forever Wheelchair might still not agree to split up the value chain. Furthermore, when I

applied communication basics and models to business communication difficulties, I met my goal for

the Business Communication course. Aside from that, I could learn how to apply concepts and

practices to present and write a business report. I will use the key takeaways from the business

project, persuasive speaking and networking skills, to improve my project management and

interpersonal skills. In retrospect, the Business Communication course assisted me in more

effectively distilling and applying lessons learned through evaluating, reconstructing, and analyzing.

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