PUBLIC SERVICE

PSCP CONTINUITY PLANNING

TRAINING COURSE

Public Service Continuity Planning 0

TRAINING COURSE
DESIGN
 ACKNOWLEDGEMENT

The Capacity Building and Training Service (CBTS) would like to convey its
appreciation to Undersecretary Ricardo Jalad, Administrator of the Office of Civil
Defense (OCD) and Executive Director of the National Disaster Risk Reduction and
Management Council (NDRRMC) for his overall leadership and unwavering support
to the Service in the implementation of DRRM training and capacity building
programs for various stakeholders.

Special mention is given to the following personnel who were involved in the
development of the Public Service Continuity Planning training course design and
package:

NAME AGENCY/ OFFICE / ORGANIZATION

Dir. Susana G. Juangco OCD CBTS
Ms. Aimee M. Menguilla OCD CBTS
Ms. Hannah Grace A. Escamilla OCD CBTS
Ms. Charito DL. Madrideo OCD CBTS
Ms. Ma. Criscia Alonte OCD CBTS
Mr. Joe-Mar S. Perez OCD OS
Mr. Orlando B. Barachina DepEd
Mr. Alex Czar R. Masiglat OCD Region IV-A
Ms. Janice M. Padagdag OCD Region VII
Ms. Gecille C. Gonzales OCD BARMM
Ms. Florian Rhiza R. Nery PDRF
Ms. Germaine Fay M. Ramirez PDRF
Mr. Anthony Ross T. Zuñiga PDRF

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 PUBLIC SERVICE CONTINUITY PLANNING
TRAINING COURSE DESIGN

Background

As RA 10121 requires a whole-of-government approach in DRRM, government

agencies are enjoined to mainstream DRRM measures and budget in their various
initiatives and programs towards the provision of public goods as per their respective
mandates.

This mandate also implies that the government must continue to exist and deliver its
essential functions regardless of any disaster that might occur. Hence, a DRRM
mechanism known as the Public Service Continuity Plan (PSCP) was developed by
the NDRRMC in partnership with the Philippine Disaster Resilience Foundation
(PDRF), a major network of private sector actors working on disaster risk reduction
and management initiatives.

Recognizing further the need to develop a comprehensive and inclusive Public

Service Continuity Plans, NDRRMC Memorandum No. 33 s. 2018 was also issued in
April 2018, enjoining all government agencies of the DRRM Councils at all levels to
formulate their respective Public Service Continuity Plans.

The NDRRMC Memorandum was supported by Executive Order No. 52 dated 08

May 2018 regarding the creation of the Program Management Office for the
Earthquake Resiliency of the Greater Metro Manila Area (PMO-ERG). The EO
highlighted the function of the PMO-ERG to formulate and operationalize the GMMA
Resiliency Plan, which includes the overall government service continuity plan.

The NDRRMC Memorandum was supported by Executive Order No. 52 dated 08

May 2018 regarding the creation of the Program Management Office for the
Earthquake Resiliency of the Greater Metro Manila Area (PMO-ERG). The EO
highlighted the function of the PMO-ERG to formulate and operationalize the GMMA
Resiliency Plan, which includes the overall government service continuity plan.

At the 38th Cabinet Meeting held last 10 June 2019, the Cabinet approved the
directive for all agencies to craft and submit their public service continuity plans and
to establish public service continuity sites in pre-identified areas in Luzon, Visayas
and Mindanao.

To learn more about the overall PSCP activation process, the course design for the
conduct of PSCP training is hereby prepared.

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 Course Objectives

General Objective
At the end of the training, the participants will be able to highlight internal capacities,
recovery requirements and strategies of an agency or institution that leans toward the
continuous delivery of quality public services during an emergency or disaster.

Specific Objectives
Upon completion of the training, the participants will be able to:

1. Explain the concept of PSC Management;

2. Discuss the requirements of initiating PSC Program;
3. Determine the key considerations in Risk Assessment and Continuity of
Operations;
4. Explain the process for determining and prioritizing essential functions;
5. Determine the requirements for developing continuity strategies;
6. Explain the essentials in developing the PSCP; and
7. Determine recommended actions for maintaining the PSCP.

Teaching-Learning Methodologies

As we transition into the “new normal,” the OCD-CBTS ushers its participants into a
variety of online tools designed to fit the course and accommodate its learners. The
course utilizes the following teaching-learning methods:

 Self-paced Learning is a method in which the learners can control the

amount of material content they consume, as well as the duration of time
needed to learn the new information properly. Note however, each self-paced
session is given a corresponding technical training time credit.
 Video teleconferencing (VTC) is a learning technology that facilitates the
communication and interaction of two or more users through a combination of
high-quality audio and video over the internet. As face-to-face learning is
currently adjourned, VTC is used for lectures and other interaction.
 Online Evaluation, in the forms of pre-training and post-training tests, is
administered to assess the effectiveness of the training course. Likewise, self-
paced quizzes and assignments are given during for the course duration.

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 Module Descriptions

MODULE METHODOLOGY DESCRIPTION

This is an introduction to PSCP which

Introduction to Public discusses the basic principles associated
Service Continuity Self-paced with continuity, evolution of continuity and
Planning importance of public service continuity
planning.
This module presents the roles and
Module 1:
responsibilities of the continuity core team
Public Service VTC
members as well as develop a public
Continuity Initiation
service continuity policy.
Module 2: This module discusses concepts and
Risk Assessment for processes in risk assessment as well as
VTC
Continuity of the components of risk register and
Operations different risk treatment options.
This module explains how to determine
Module 3:
an organization’s essential functions,
Determining and
VTC mission essential functions, recovery time
Prioritizing Essential
objective and process in the conduct of
Functions
impact analysis.
This module identifies appropriate
Module 4: Developing
VTC continuity strategies for MEFs and
Continuity Strategies
determination of recovery requirements.
This module defines the continuity
Module 5: Developing
planning process and identifies the basic
the Public Service VTC
components of the public service
Continuity Plan
continuity plan.
Module 6: Exercising, This module explains the overview of
Testing and exercises, identifies the different methods
Maintaining the Public VTC of exercises and determine the
Service Continuity requirements needed to create an
Program exercise and testing schedule.

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 Duration and Schedule

Six (6) training days with a total of 31 training hours (18.5 hours for VTC and 12.5
hours for self-paced).

Day 1: Around 4 hours and 30 minutes

(1.5 hours VTC and 3 hours self-paced)
Time Particulars Duration Methodology
0830 – 0930H Training Orientation 1 hour VTC
0930 – 1000H Course Overview 30 minutes VTC
N/A Pre-Test 1 hour Self-paced
Introduction to Public Service Continuity
N/A 1 hour Self-paced
Planning
N/A Assignment 1: Policy Statement 1 hour Self-paced

Day 2: Around 8 hours

(5 hours VTC and 3 hours self-paced)
Time Particulars Duration Methodology
0800 - 0815H Recap 15 minutes VTC
Module 1: Public Service Continuity
0815 - 0915H 1 hour VTC
Program Initiation
0915 - 0930H Open Forum 15 minutes VTC
Module 2: Risk Assessment for
0930 - 1030H 1 hour VTC
Continuity of Operations
Module 3: Determining and Prioritizing 1 hour 30
1030 - 1200H VTC
Essential Functions (1st part) minutes
1200 - 1230H Open Forum 30 minutes VTC
1230 – 1330H Lunch break 1 hour N/A
1330 – 1400H Breakout Session 30 minutes VTC
N/A Assignment 2: Risk Assessment 1 hour Self-paced
Assignment 3: Establishing Mission
N/A 2 hours Self-paced
Essential Functions

Day 3: Around 5 hours

(3 hours VTC and 2 hours self-paced)
Time Particulars Duration Methodology
0830 - 0900H Recap 30 minutes VTC
Module 3: Determining and Prioritizing
0900 - 1000H 1 hour VTC
Essential Functions (continuation)
1000 - 1030H Open Forum / Plenary 30 minutes VTC
1030 – 1130H Breakout Session 1 hour VTC
N/A Assignment 4: Impact Analysis 2 hours Self-paced

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 Day 4: Around 6 hours
(5 hours VTC and 1 hour self-paced)
Time Particulars Duration Methodology
0800 – 0830H Recap 30 minutes VTC
Module 4: Developing Continuity 1 hour 30
0830 – 1000H VTC
Strategies minutes
1000 – 1015H Open Forum 15 minutes VTC
Module 5: Developing the Public Service
1015 – 1215H 2 hours VTC
Continuity Plan
1215 – 1230H Open Forum / Plenary 15 minutes VTC
1230 – 1330H Lunch break 1 hour N/A
1330 – 1400H Breakout Session 30 minutes VTC
N/A Assignment 5: Continuity Strategies 1 hour Self-paced

Day 5: Around 5 hours and 30 minutes

(4 hours VTC and 1.5 hours self-paced)
Time Particulars Duration Methodology
0800 – 0830H Recap 30 minutes VTC
Module 6: Exercising, Testing, and
0830 – 1030H Maintaining the Public Service Continuity 2 hours VTC
Program
1030 – 1100H Open Forum 30 minutes VTC
1100 – 1130H Closing Remarks 30 minutes VTC
1130 – 1200H Breakout Session 30 minutes VTC
Assignment 6: Exercise Plan and Action 1 hour 30
N/A Self-paced
Plan minutes

Day 6: Around 2 hours

(2 hours self-paced)
Time Particulars Duration Methodology
N/A Post-Test 1 hour Self-paced
N/A Training Evaluation 1 hour Self-paced

Participants

 Must have knowledge and experience in the field of DRRM.

 Must be familiar with internal office policies and protocols.
 Must be involved in either planning development or capacity building related
services.

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 Training Requirements

Number of Course Monitor, Trainers/ Number of Number of

Facilitators, and Secretariat Training Days Training Hours

1 Course Monitor
1 Facilitator for every 5 participants also
equivalent or 2 facilitators per
31
group/breakout sessions
(12.5 hours self-
3 Secretariat composed of the following 6
paced + 18.5
- 2 for Administrative Support
hours VTC)
(Training Management Coordinator
and Documenter)
- 1 ICT/ IMS support

Evaluation

Level 1: Reaction Level

 Module Evaluation
 Instructors Evaluation
 Overall Training Evaluation

Level 2: Learning Level

 Pre-Test
 Post-Test

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Certification
The issuance of certificates shall adhere to the requirements pursuant to OCD Office
Order 182, s. 2017: Guidelines on the Implementation of OCD Disaster Risk
Reduction and Management (DRRM) Training Courses. Per item 8.8.3.1,
“Certificate of Completion shall be awarded to trainees who attended all sessions and
successfully satisfied the requirements of the training course.” This includes the
active participation in the activities and the completion of Level 2: Learning Level
Evaluation with a passing grade (50% + 1). Per item 8.8.4 of the said OCD Office
Order, “Certificate of Participation shall be given if the trainee missed a maximum of
5% of the required training hours and/or was not able to satisfactorily perform based
on the set objectives of the training course.”

Further, pursuant to OCD Office Order No. 196, s. 2019: Revised Guidelines on
the Implementation of Levels 1 and 2 Evaluation for DRRM Training, in item 9.2,
it is specified that a participant shall be required to take the pre-test and post-test
under the following conditions in order to receive Certificate of Completion:

 Pre-test: must accomplish the pre-test but no passing grade required

 Post-test: must earn a passing grade (60% of the total test items) or higher

Gender Sensitivity and Responsiveness

The OCD upholds the principles of gender and development in the implementation of
all its training programs. Hence, it is important for all attendees to maintain gender
sensitivity and responsiveness throughout the course.

Contact Details
For further inquiries, you may contact:
Capacity Building and Training Service
Office of Civil Defense Central Office
8912 - 4832 / 8421-1926
cbts@ocd.gov.ph

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