I

International Business Dy-

namics
Report based on the Study at

INFOSYS LIMITED

Submitted to
ISBR Business School
Under the guidance of

Prof PK Thomas
Student Name: Rajeshwari S Reg.No: 192SCMD046

Student email id: rajiniraji2297@gmail.com

Student Name: Vinutha S V Reg.No: 192SCMD073

Student email id: vinutha7022@gmail.com

Date of Submission: 20/06/2021

INTRODUCTION

Infosys Limited is one of the few Indian companies that have changed the way the world
looks at India. Infosys limited is an Indian multinational company that provides business
consulting information technology, software engineering and out sourcing. It’s headquar-
ter located in Bangalore, Karnataka.

Infosys was co-founded in 1981 by Narayana Murthy, Nandan Nilekani, N.S. Raghava, S
Gopalakrishna, S. D Shibulal, K. Dinesh and Ashok Arora after they resigned from patani
computer system. The company was incorporated as “Infosys consultants pvt ltd” with a
its first client, data basics corporation, in New York in 1983, the company’s corporate
headquarter was located to Bangalore.

Change in name: it changed its name to “Infosys technological private limited “in April
1992 and to “Infosys technological limited “when its come to public limited company in
June 1992.It was later remade to “Infosys limited” in June 2011.

Infosys Limited (NASDAQ: INFY) was started in 1981 by seven people with $250. Today,
it is a global leader in the 'next generation' of IT and consulting with revenues of $6.35
billion (LTM Q1–FY12). Infosys defines, designs and delivers technology–enabled business
solutions that help Global 2000 companies win in a Flat World. Infosys also provides a
complete range of services by leveraging their domain and business expertise and strate-
gic alliances with leading technology providers.

Infosys' offerings span business and technology consulting, application services, systems
integration, product engineering, custom software development, maintenance, re–engi-
neering, independent testing and validation services, IT infrastructure services and busi-
ness process outsourcing. Infosys pioneered the Global Delivery Model (GDM), which
emerged as a disruptive force in the industry leading to the rise of offshore outsourcing.
The GDM is based on the principle of taking work to the location where the best talent is
available, where it makes the best economic sense, with the least amount of acceptable
risk.
Infosys takes pride in building strategic long–term client relationships. Over 97% of their
revenues come from existing customers. Infosys has global presence through its 50 offices
and development canters spread across India, China, Australia, the Czech Republic, Po-
land, the UK, Canada and Japan. Infosys and its subsidiaries have 133,560 employees as
on June 30, 2011. Infosys’s Finacle is Universal banking solution that caters to core bank-
ing, e–banking, Islamic banking, treasury, wealth management and CRM requirements of
retail, corporate and global banks. It is used by over 106 banks across 61countries, namely
UK US, China, Taiwan, Hong Kong, India, Zimbabwe, Saudi Arabia, Maldives, Nepal, etc.

Software Engineering & Technology Labs (SET Labs) is the research arm of Infosys. it is
at the forefront of anticipating and shaping the evolution of technology and its impact on
business. Infosys SET Labs undertakes targeted R&D to address your business problems.
Our researchers are engaged in cutting–edge research to share insights with clients. We
focus on research areas such as Malleable Architecture, Pervasive Access, Flexible Pro-
cesses and Personalized Information. These areas constitute the fundamental business
technology components of a progressive, information–centred enterprise.

Major Products / Services of Infosys Limited

Infosys provides software development, maintenance and independent validation services
to companies in finance, insurance, manufacturing and other domains.

One of its products is Finacle which is a universal banking solution with various modules
for retail and corporation banking.
Services

IT Services

It provides IT enabled business solutions to its clients by leveraging domain and business
experts along with a complete range of services

Application services, architecture services, enterprise quality services, independent vali-

dation services, information management services, infrastructure services, packaged ap-
plication services, SOA services and system integration services.

Engineering Services

It provides concept to market R&D and Engineering services to improve product operations
and its services address the complete engineering value chain spanning various industry
verticals.

Life cycle management, manufacturing process and plant solutions, product engineering,
consulting services, information and technology strategies.
BPO Services

Infosys BPO combines domain expertise, process skills and technology to deliver world
class process outsourcing

Consulting Services

Its company services ensure that you become stronger, more competitive and capable of
managing global business

Other services

▪ Digital marketing, digital commerce, digital integration

▪ Applied AI and Data analytics
▪ Oracle, sap, salesforce and cloud- Infosys cobalt
▪ Cyber security and testing

Products and platforms

• NIA-next generation integrated AI platform (formerly known as Mana)

• Edge verve systems which include Finacle, a global banking platform
• Panaya cloud suite
• Skava
• Infosys Nia
• Infosys cortex
• Infosys wingspan
• Infosys HELIX
• Infosys Meridian

Cultural aspects of the company

Infosys Culture is reflection of its co-founder Narayana Murthy, who imposed a southern
Indian culture, and consequently recruiting individuals from that region. As the company
grew, it decided to recruit from different regions to take advantage of cultural diversity.
Some people suggest that organisation culture in India has been linked to “organisational
success or less successful performance”.
This explains Infosys strong culture and drives to improve employee’s well-being .in order
to manage the diversity the company policies become more flexible and employee focused
by providing benefits such as accommodation, set of recreational facilities and other ad-
vantages for their welfare.
A career at Infosys means experiencing and contributing to this environment every day.
It means being a part of a dynamic culture where we are united by a common purpose:
to navigate further, together.
Infosys OCTAPACE Culture
o-openness:
• employees feel free to express their ideas and organisation is willing to take risks
and experiment
• the degree of openness of the oraganisation is an important factor in determining
the nature of various dimensions of HRD being designed
C-Confrontation:
• Employees face the problems and work jointly with others concerned to find the
solutions
T-trust:
• Employees department and group trust each other and can be relied upon to “Do
“whatever they say the will
A-Authenticity
• Authenticity is the value underlying trust

p-pro-activity
• employees are action- oriented, willing to take initiative and show a high degree of
pro-activity
A-Autonomy
• Autonomy is the willingness to use power without fear, and helping others to do
the same
C-collaboration
• Collaboration involves working together and using one another’s strength for a
common cause
E-experimenting
• Experimenting as a value emphasize the importance given to innovation and trying
out new ways of dealing with problem in the organisation
Values of the Infosys limited

• Client Value: To surpass client expectations consistently

• Leadership by Example: To set standards in our business and transactions and

be an exemplar for the industry and ourselves

• Integrity and Transparency: To be ethical, sincere and open in all our transac-
tions
 • Fairness: To be objective and transaction-oriented, and thereby earn trust and
respect

• Excellence: To strive relentlessly, constantly improve ourselves, our teams, our

services and products to become the best

Investments made in India (especially the FDI /FII/FPI)

• Infosys was established by NR Narayana Murthy and six engineers in Pune with an
initial capital of $250. It made an initial public offer in February 1993 and its shares
were listed on Indian stock exchanges on June 14, 1993

• Trading opened with a huge premium of Rs 145 per share, compared to its is-
sue price of Rs 95 per share. In March 1999, it issued 20,70,000 American depos-
itory shares (equivalent to 10,35,000 equity shares of par value Rs 10 each) at $34
per ADS. The same was listed on the NASDAQ National Market.

• Since then, Infosys hasn’t looked back. From an initial capital of $250, it has grown
to become a $10.9 billion (FY 18 revenue) company with a market capitalisation of
about $40 billion. The IT bellwether and its subsidiaries had 204,107 employees as
on March 31.

SHARE HOLDING PERCENTAGE

PROMOTERS 12.95
FII 32 32.67
DII 23.1

PUBLIC 30.39

OTHERS 0.35
 PROMOTERS,
OTHERS , 0.35%
12.95%

PUBLIC, 30.39%
PROMOTERS
FII 32
DII

FII 32, 32.67% PUBLIC

OTHERS

DII, 23.10%

The Infosys proposal would involve an FDI of between Rs 1,430 crore to Rs 2,145 crore.

Market capital (Rs in cr): 640,596

Face value :5
NSE:1503
BSE:1504

Main Business Drivers of the company in India

• Infosys reported revenue of $3.13 billion (+10.6%) during the quarter ended June
30, 2019.It’s the India’s second largest IT services company posted net profit of
%546 million in the June quarter from $534 million in the year ago period.

• Infosys reported revenue of $3.13 billion (+10.6 percent) during the quarter ended
June 30, 2019 as against $2.83 billion in the year-ago quarter. India’s second-
largest IT services company posted net profit of $546 million in the June quarter
from $ 534 million in the year-ago period.

• Bangalore-based Infosys has increased its revenue growth guidance for FY20 to
8.5-10 percent in constant currency. In April quarter, Infosys had said it expected
a revenue growth of 7.5-9.5 percent in FY 2019-20.
• Infosys’ total number of employees reached 2,29,029 in June 2019 from 2,28,123
in March 2019. Infosys has 2,15,412 software professionals at present. 37 percent
of the total employees are women, Infosys said.

• Infosys said digital revenues reached $1.119 billion, accounting for 35.7 percent of
total revenues. Infosys has generated 31.4 percent of the revenue from Financial
Services, 15.8 percent from Retail, 13.8 percent from Communication, 13 percent
 from Energy, Utilities, Resources & Services 9.6 percent from Manufacturing 7.7
percent from Hi Tech and 6.1 percent from Life Sciences segment.

As a business management student, prepare a report regarding the attractive-

ness in india and also another 2 alternative countries with proper justifications.

• Information technology sector is a field which is sprouting rapidly, undergoing sce-

nario of Indian technology. This sector includes software development, consultan-
cies, software management, online services and business processing outsource.

• India IT and ITes companies have setup over 1000 global delivery centers in about
80 countries across the world.

• India has become the digital capabilities hub of the world with around 75% of global
digital talent present in the country.

• India is becoming an attractive destination of multinational companies after glob-

alization, liberalisation and national revaluation of 1990. the reason could be that
India willingly made favourable rules for the MNCs.

• Nowadays India is emerging as a global leader in trade after China amidst the
developing countries.

• India has generously become an attractive hub for international technology like
apple, IBM, One plus etc. Most reason is the huge talent pool India provides.

• Government has loosened many stringent policies and has welcomed many MNC
and foreign corporations in the country by simplifying the complex compliances.

• Government projects like “make in India”,” Digital India”, start-up India”, has at-
tracting foreign investors to pump in money in the Indian markets.

• Business environment and continued growth in the domestic IT sectors have con-
tributing making India an attractive destination for international technological com-
panies.

Two alternative countries other than India:

China

• Favourable government policies The Chinese government has been very pro-
active in enforcing entrepreneurially supportive measures for both local and
international companies. Taxation and other investment policies in China are
the unparalleled worlds over.

• Facilitative entrepreneurial environment as a result of favorable government

policies, it is very easy to find local business partners and investors in China.
The youths are empowered and the business ecosystem is quite facilitative.
Resources for growth are abundant both in rural and urban China. What’s more,
cities such as Shanghai, Shenzhen, Beijing, and Hangzhou have the best tech
infrastructures in the world, making business management effortless.

• Growth and opportunities China’s business policies and regulations are chang-
ing rapidly- some sectors aren’t even regulated- meaning that there will always
be a new opportunity tomorrow. It is easier to operate a business within China’s
internet finance and digital health sectors, for example than in any other de-
veloped economy in the world.

• Stability Social, political, and economic stability has helped China to grow con-
sistently for the last three decades. These three are vital in guaranteeing a
healthy business environment. They make the market predictable, so busi-
nesses can predict the future and strategize accordingly.

Europe

• the ease with which prices can be compared between countries, which boosts
competition between businesses.
• price stability
• the euro makes it easier, cheaper and safer for businesses to buy and sell within
the euro area and to trade with the rest of the world
• improved economic stability and growth
• better integrated and therefore more efficient financial markets
• greater influence in the global economy
• a tangible sign of a European identity.
• The scale of single currency and the size of the euro zone also bringing new
opportunities in global economy
Many of these benefits are interconnected. For example, economic stability is
good for a member country’s economy, as it enables the government to plan
for the future. But economic stability also benefits businesses by reducing un-
certainty and encouraging investment.