Charles Gentzel

713 Lake Artesia Ln  Fuquay-Varina, NC 27526  (919)753-6250  gentc18@wfu.edu

SUMMARY OF QUALIFICATIONS

 Diagnosis and behavioral analysis  Certified and experienced instructor

 Exceptional clinical and communication skills  Extensive experience in high stress
 Empathic understanding and demeanor environments
 Cultural Intelligence  Organizational Development

PROFESSIONAL EXPERIENCE

PASADENA VILLA OUTPATIENT CENTER--- CARY, NC

 Clinical Mental Health Counselor- Intern, 05/2020- 12/2020
Conducted group and individual counseling in an PHP/ IOP setting
 Conceived and conducted numerous psychoeducational and process groups for a diverse clientele
 Worked as an active part of a cohesive and holistic treatment team
 Treated clients with trauma, bi[polar, depression, anxiety, personality disorders, suicidality, and other
crisis conditions
 Conducted crisis management and safety planning.
 Diagnosed patients and conducted biopsychosocials

US ARMY SPECIAL OPERATIONS (PSYCHOLOGICAL OPERATIONS) --- FORT BRAGG, NC

 Psychological Operations Specialist, 11/1999 to Current
Served in a variety of PSYOP positions in eight deployments that covered everything from front-line combat
operations, product development centers, and joint operations with the State Department.
 Through engagements with the civil populace, identified, targeted, and mitigated drivers of instability,
denying access from violent extremist organizations.
 Provided accurate, timely cultural, social and behavioral analysis.
 Mapped human domain and managed relationships between key personnel in theater of operations. .
 Integrated joint operations to accomplish Special Operations objectives.
 Trained and mentored Soldiers for combat operations and post deployment reintegration.
 Master Resiliency Trainer, 11/2014 to Current
Served as the primary trainer for the military Resiliency program for over 3000 Soldiers.
 Ensured Soldiers were trained and competent in resiliency tasks.
 Responsible for coordinating and reporting training.
 Maintained training records to ensure 100% compliance with higher headquarter inspections.

 ASIST Instructor, 10/2012 to 11/2014

Taught two-day ASIST workshops to all incoming leaders on Fort Hood.
 Conducted small group workshops in suicide prevention
 Responsible for the well-being of all training attendees by providing on-call emotional support,
monitoring attendance, and processing administrative information.

SPECALIZED TRAINING
 Master Resiliency Trainer
 ASIST instructor

EDUCATION

Masters of Arts in Clinical Counseling, Wake Forest University 2018-August, 2021

 Completed NCE and expect provisional licensure following graduation

Bachelor of Science, Excelsior University 2017

 Liberal Arts major with a focus on English and Business

US Army Special Operations Forces Training- Fort Bragg, NC, 1999-

Army Psychological Operations Qualification Course and numerous military/government courses
 FBI Profiling Violent Extremism