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Understandingself213031041077946phpapp01 1311847670641 Phpapp01 110728050904 Phpapp01
Understandingself213031041077946phpapp01 1311847670641 Phpapp01 110728050904 Phpapp01
KNOW YOURSELF
WHY????
Self-awareness
Aware of oneself, including one's traits, feelings,
and behaviors
Self-actualization
Realize all of one's potentialities
Self-confidence
Sense of self-worth and capabilities
Self-conscious
Paying attention to our self as a whole
Self-esteem
Self-efficacy
Belief that one is capable of performing in a
certain manner to attain certain goals
Self-control
Self-transcendence
Going beyond or above the limitations of one's
self
Self-motivation
Working in a careful and consistent manner
without giving up
Self-instruction
You talk /instruct to your self
Task & Time management table
Urgent Not Urgent
I II
. . Preparation
Important
Crisis
. Pressing problems . Prevention
. Deadline-driven projects, . Values clarification
meetings, preparations . Planning
. Relationship building
. True re-creation
. Empowerment
III IV
Not Important
Formulating Delivery
Message
Sender Receiver
Feedback
Perception
Response
Understanding
ASK YOURSELF !!
Body language
WHICH ONE ARE YOU ?
Submissive
Assertive
Aggressive
STYLES OF COMMUNICATION
Submissive Assertive Aggressive
Low levels of confidence Good level of confidence Over confident
Do not get what you want Not Always Winning, But You think you get what
Always Understanding -- you want.
How You Play The Game
Feel like you are being You are not taken for People around you feel like
taken for granted granted. they are being taken for
granted
High Stress No stress – a sense of High stress
calmness and maturity
prevails
Take too much account of Recognize the other Other person's rights don't
the other person's rights person's rights to be heard matter
Feeling of guilt Can say No without feeling Can say No without feeling
guilty guilty
IN YOUR COMMUNICATION…..
Your professionalism
Your level of sophistication
Your intelligence
Your credibility
BUSINESS ATTIRE
Three basic things you need to
consider :
5. Your Audience
BEFORE YOU BUY SOMETHING TO
WEAR TO WORK, ASK YOURSELF:
Eye contact
Facial expression
Postures and gestures
Personal biases and
prejudices
Personal space
Orientation
What is the basis of all communication???
Listening 45%
Order in which we should learn
Reading 16%
Writing 9%
Research shows, communication is…
55% 7%
body language words
38%
style
QUICK TIPS !!
Listen carefully
YOU WANT TO AVOID THESE
LOOKS !!
ANALYZE THIS
Think of a situation where you are traveling and listening to the music with
several unknown people around you sitting in a train
The mind works overtime.
We start thinking of people around us, accompanying us in the journey.
We form a pre-image of each and every person, as to how he or she might be as a
person.
We also gauge how better we are than the other person, and try to boost our
never-say- die ego.
This pre-image speculation is a morsel of everyone's thought. This is the
imaginative unnecessary force, which restricts our interaction with our co-
travellers.
Sometimes the case being different, we even search for an opportunity to speak
with fellow travellers. Especially if the person is of the opposite sex and seems to
be interesting, or when we want to put forward our so called "valuable inputs"
into the arguments of others.