UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: D.H.A Outlet
3rd August 2021

Root Cause Recommendation ( Corrective Finding Severity

S.No# Area ( To Be Filled By Finding Actions )
Auditee )

01 A non foot operated and without cover
waste bin found in Staff Canteen.
02 Open waste bin found containing waste
material inside next to water dispenser
in staff canteen.
03 Dust looms found on sidewall fan in
canteen.
04 A SS container along with a small SS jug
Canteen without any identification tag being
used for Tea found in canteen area.
05 Primary packaging being used for
Paties, Donuts, Biscuits etc found
without any covering in Canteen dept.
06 Water & Tea spillage next to water
dispenser observed in Canteen area.
Foot operated waste bins are recommended to Improvement Needed
avoid cross contamination chances.
All product , raw material, packaging material, Improvement Needed
semi finished, product contact surface
equipment are supposed to be kept covered
properly to avoid cross contamination as
Package integrity should considered on a top
priority since any dis integrity may lead to
product cross contamination issues and may
have adverse effect on product shelf life.
A prompt cleaning with proper surveillance to Improvement Needed
be carried out to avoid such circumstances
All kinds of unidentified commodity weather Improvement Needed
product, ingredient, or its container, or any
utensils and / or equipment should be identified
with its dedicated purpose only to avoid any
occurrence of cross contamination
All product , raw material, packaging material, Serious
semi finished, product contact surface
equipment are supposed to be kept covered
properly to avoid cross contamination as
Package integrity should considered on a top
priority since any dis integrity may lead to
product cross contamination issues and may
have adverse effect on product shelf life.
All products package integrity should be
evaluated on frequent basis to avoid such
observations.
A prompt cleaning with proper surveillance to Improvement Needed
be carried out to avoid such circumstances
 UNITED KING FOODS (PVT) LTD
Internal Audit / Inspection Findings against SFA Checklist
Date of Audit: D.H.A Outlet
3rd August 2021
Root Cause
S.No# Area ( To Be Filled By Finding
Auditee )
01 An empty freezer that was claimed to
be “out of order” without any proper
“out of order” label found in variety
dept. This has occupied the space of
almost 6ft due to which it makes
hurdles in cleaning operations.
02 Over staking and damaged cartons of
“Chipsino” kept next to production
table found in Variety dept.
03 No calibration tag found on weighing
scale in Variety dept.
04 Variety Dept. Culinary utensils such as Knives set with
wooden handle found in Variety dept.
05 Two waste bins found in Variety dept.
one is being used as waste bin function
while the other one is being used for
collection of Bread crumbs & other
chunks without any identification
mentioned on them.
06 Under side of freezer accumulated with
water spillage found in Variety dept.
07 Uncovered trays containing semi-
finished product such as “bread pizza”
found in freezer of Variety dept
furthermore condensed water / water
Recommendation ( Corrective Finding Severity
Actions )
Temporary / Preventive maintenance works Improvement Needed
need to be super finished on immediate basis
All products package integrity should be Improvement Needed
evaluated on frequent basis to avoid such
observations.
All critical tools that variation may have an Improvement Needed
impact on food quality and safety such as
weighing scale, thermometers etc need to be
calibrated and identified in all operational areas
Since wooden material is not recommended in Improvement Needed
food operations as it creates opportunity with
respect to pest harborage and other critical food
safety concerns that may lead to severe cross
contamination.
All kinds of unidentified commodity weather Serious
product, ingredient, or its container, or any
utensils and / or equipment should be identified
with its dedicated purpose only to avoid any
occurrence of cross contamination
Prompt cleaning with proper surveillance to be Improvement Needed
carried out to avoid such circumstances
More than 500 light lugs are recommended to Major
achieve and attain adequate food operations.
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: D.H.A Outlet
3rd August 2021

Root Cause Recommendation ( Corrective Finding Severity

S.No# Area ( To Be Filled By Finding Actions )
Auditee )

droplets dripping evidence observed

that was coming in direct contact to
product trays.
08 Light fixture inside of freezer door
found out of function in Variety dept.
09 Variety dept freezer found without any
identification & calibration tag.
10 Domestic slippers(claiming to be
intended for prayer purpose only)
found kept under production table of
Variety dept.
11 Variety Dept. No date of receiving mentioned on eggs
crate found in Variety dept.
12 No date of receiving mentioned on bag
of whole wheat flour (Maida) found in
Variety dept.
13 No date of receiving observed on a SS
container containing oil in Variety dept.
Temporary / Preventive maintenance works Improvement Needed
need to be super finished on immediate basis
All critical tools that variation may have an Improvement Needed
impact on food quality and safety such as
weighing scale, thermometers etc need to be
calibrated and identified in all operational areas.
It should be kept away from production area
with identified tag or area dedication notice. Improvement Needed
Proper MRD including information such as date
of receiving, date of production and expiry date Serious
/ limit should be in place on all commodities to
make assure operational functions such
FIFO/FEFO & traceability norms are carried out
adequately
Proper MRD including information such as date Serious
of receiving, date of production and expiry date
/ limit should be in place on all commodities to
make assure operational functions such
FIFO/FEFO & traceability norms are carried out
adequately
Proper MRD including information such as date Improvement Needed
of receiving, date of production and expiry date
/ limit should be in place on all commodities to
make assure operational functions such
FIFO/FEFO & traceability norms are carried out
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: D.H.A Outlet
3rd August 2021

Root Cause Recommendation ( Corrective Finding Severity

S.No# Area ( To Be Filled By Finding Actions )
Auditee )

14 No date of opening observed on a SS
container containing oil in Variety dept.
15 A brush pretended to be used as
culinary item with no evidence of food
grade material found in Variety dept.
16 Corner fixture of production table
accumulated with dust particles found
in Variety dept.
17 Variety Dept. Baskets containing Rusk exterior fixture
/ texture found heavily accumulated
with dust deposition in Variety dept.
18 Temporary maintenance evidences
such as damaged compressor box along
with open wiring of freezer found in
Variety dept.
19 No titration procedure / method /
criteria / work instructions found
pasted in area designated for titration
purpose.
20 Chemical control failure observed as
three bottles containing
Ethanol kept very next to production
adequately
As a precautionary measure all food ingredient Improvement Needed
containers are supposed to be marked with date
of opening which may not be consumed in one
go.
All food contact surfaces including primary Improvement Needed
packaging, equipment and utensils are supposed
to be made up of food grade material.
Along with evidence of Food Grade Certificate.
Prompt cleaning with proper surveillance to be Improvement Needed
carried out to avoid such circumstances
Prompt cleaning with proper surveillance to be Minor
carried out to avoid such circumstances
Temporary / Preventive maintenance works Improvement Needed
need to be super finished on immediate basis
A dedicated area for Oil testing should be in Improvement Needed
place along with a lock and key mechanism for
testing chemicals storage with a prompt work
instruction in a legible manner should be pasted
on a wall that should be associated with testing
platform to make understand that food
operations are executed in an adequate
manner.
A dedicated area for Oil testing should be in Improvement Needed
place along with a lock and key mechanism for
testing chemicals storage with a prompt work
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: D.H.A Outlet
3rd August 2021

Root Cause Recommendation ( Corrective Finding Severity

S.No# Area ( To Be Filled By Finding Actions )
Auditee )

table of Variety section that may have
potential to cross contaminate.
21 Three bottles of Ethanol found without
Variety Dept. any MSDS and Date of Expiry next to
Variety dept.
22 No calibration tag found on weighing
scale of titration area next to Variety
dept.
23 07 Domestic flies observed in Variety
dept.
01 An unidentified jar containing Dhaka
powder found in Sweet dept.
Sweet Department
02 No calibration sticker of temp
monitoring device found in Sweet dept.
03 Open gap of more than 5mm found on
corner fixture of door of Sweet dept.
instruction in a legible manner should be pasted
on a wall that should be associated with testing
platform to make understand that food
operations are executed in an adequate
manner.
A Comprehensive Approved supplier list should Improvement Needed
be in place along with conditional approved
suppliers to make supply chain mechanism risk
proof in aspect of daily operations
All critical tools that variation may have an Improvement Needed
impact on food quality and safety such as
weighing scale, thermometers etc need to be
calibrated and identified in all operational areas.
A comprehensive IPM system needs to be Major
introduced in the facility to eliminate pest
related issues.
Proper MRD including information such as Improvement Needed
identification label, date of receiving, date of
production and expiry date / limit should be in
place on all commodities to make assure
operational functions such FIFO/FEFO &
traceability norms are carried out adequately
All critical tools that variation may have an Improvement Needed
impact on food quality and safety such as
weighing scale, thermometers etc need to be
calibrated and identified in all operational areas
Fixed all gaps on immediate basis ensure that no Improvement Needed
opening or gap of 5mm or more remain to be
closed out since this much gap is sufficient
enough for pest entrance and harborage
 UNITED KING FOODS (PVT) LTD
Internal Audit / Inspection Findings against SFA Checklist
Date of Audit: D.H.A Outlet
3rd August 2021
Root Cause
S.No# Area ( To Be Filled By Finding
Auditee )
04 A corrugated fiber board found being
Sweet Department used as a support fixture on door of
Sweet dept.
01 Primary packaging being used for
Samosa / Sandwiches found kept
uncovered in Main store.
02 Main Store Some poly ethylene bags containing
product ingredients such as “Bread
Crumbs” , “Salt” , “Corn Flour” found
containing incomplete MRD as no date
of expiry is mentioned.
03 Some chemicals such as “Payodine” ,
“Snow Spray” & “Air Freshener” with
unknown hazardous / risk severity level
found in multiple locations.
04 Ventilation space louver screening has
prominent gap of more than 5 mm
from surrounding found in Main store.
Recommendation ( Corrective Finding Severity
Actions )
Temporary / Preventive maintenance works Improvement Needed
need to be super finished on immediate basis.
All product , raw material, packaging material, Serious
semi finished, product contact surface
equipment are supposed to be kept covered
properly to avoid cross contamination as
Package integrity should considered on a top
priority since any dis integrity may lead to
product cross contamination issues and may
have adverse effect on product shelf life.
All products package integrity should be
evaluated on frequent basis to avoid such
observations.
Proper MRD including information such as Serious
identification label, date of receiving, date of
production and expiry date / limit should be in
place on all commodities to make assure
operational functions such FIFO/FEFO &
traceability norms are carried out adequately
A prompt lock and key mechanism should be in Serious
place for all chemicals that have an unknown or
dangerous impact on food products or to the
consumers with an update list of such chemicals
to avoid any misshapen during food operations
execution.
Fixed all gaps on immediate basis ensure that no Improvement Needed
opening or gap of 5mm or more remain to be
closed out since this much gap is sufficient
enough for pest entrance and harborage
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: D.H.A Outlet
3rd August 2021

Root Cause Recommendation ( Corrective Finding Severity

S.No# Area ( To Be Filled By Finding Actions )
Auditee )

05 A domestic bag (Backpack) found kept
with miscellaneous finished products
such as “Assorted biscuits”
“GulabJamun cans” in Main store.
06 A polyethylene bag containing product
trays found under rack in Main store.
07 Underside of rack found accumulated
with dirt, dust & debris along with
corrugated carton piece in Main store.
08 Light fixture found out of order due to
Main Store which low light lugs observed in Biscuit
store.
09 Damage covering observed on trays
containing chocolate biscuits found in
biscuit store.
10 A dead fly observed on covering of a
tray containing some sort of biscuits in
Biscuit store.
11 A rasmalai cup without any MRD found
in freezer of Biscuit store.
Adequate number of lockers in locker room Improvement Needed
should be in place to avoid such scenarios
further more locker room should be away from
production premises.
All product associated tools and utensils should Improvement Needed
be kept in an Identified and designated area to
avoid any ambiguity related to food operations.
Adequate deep cleaning in hard to excess areas Improvement Needed
on planned intervals to avoid such happenings
Temporary / Preventive maintenance works Improvement Needed
need to be super finished on immediate basis.
All product , raw material, packaging material, Serious
semi finished, product contact surface
equipment are supposed to be kept covered
properly to avoid cross contamination as
Package integrity should considered on a top
priority since any dis integrity may lead to
product cross contamination issues and may
have adverse effect on product shelf life.
All products package integrity should be
evaluated on frequent basis to avoid such
observations.
A comprehensive IPM system needs to be Improvement Needed
introduced in the facility to eliminate pest
related issue
Proper MRD including information such as
identification label, date of receiving, date of
production and expiry date / limit should be in
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: D.H.A Outlet
3rd August 2021

Root Cause Recommendation ( Corrective Finding Severity

S.No# Area ( To Be Filled By Finding Actions )
Auditee )

place on all commodities to make assure

operational functions such FIFO/FEFO & Major
traceability norms are carried out adequately
12 An uncovered rasmalai cup found in All product , raw material, packaging material,
freezer no 03 kept directly on K&N’S semi finished, product contact surface
meat packets having a potential to equipment are supposed to be kept covered
cross contaminate. properly to avoid cross contamination as Major
Package integrity should considered on a top
priority since any dis integrity may lead to
product cross contamination issues and may
have adverse effect on product shelf life.
Main Store All products package integrity should be
evaluated on frequent basis to avoid such
observations.
13 A finished product “Tai Khara” biscuit Proper MRD including information such as
seems to be half eaten found kept on a identification label, date of receiving, date of Improvement Needed
rack in Main store. production and expiry date / limit should be in
place on all commodities to make assure
operational functions such FIFO/FEFO &
traceability norms are carried out adequately
14 Underside light of Freezer 03 found out Temporary / Preventive maintenance works Improvement Needed
of function. need to be super finished on immediate basis
15 A dead fly found on Mozzarella cheese Proper MRD including information such as Serious
packet in freezer 03. identification label, date of receiving, date of
production and expiry date / limit should be in
place on all commodities to make assure
operational functions such FIFO/FEFO &
traceability norms are carried out adequately
01 Store corridor Calibration tag of temperature All critical tools that variation may have an Improvement Needed
monitoring devices of Freezers/ impact on food quality and safety such as
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: D.H.A Outlet
3rd August 2021

Root Cause Recommendation ( Corrective Finding Severity

S.No# Area ( To Be Filled By Finding Actions )
Auditee )

Visicoolers found missing. weighing scale, thermometers etc need to be

02 Damage packaging observed on plastic
Boxes racks containing spaghetti in
freezer 01 in store corridor.
Store corridor
03 Personal belongings such as Bike
helmets found kept on upside of
visicoolers in store corridor.
04 Sanitary utensils such as Cleaning brush
with wooden handle found in store
corridor.
05 Sanitizer dispenser underside found
dirty in store corridor.
01 A cloth hanging fixture found mounted
on wall in packaging store room
Packaging store associated to store corridor.
02 Extremely low light lugs observed in
packaging store room.
01 Main Kitchen A cloth fixture been used for
Holding/Opening purpose found
calibrated and identified in all operational areas
All product , raw material, packaging material, Serious
semi finished, product contact surface
equipment are supposed to be kept covered
properly to avoid cross contamination as
Package integrity should considered on a top
priority since any dis integrity may lead to
product cross contamination issues and may
have adverse effect on product shelf life.
All products package integrity should be
evaluated on frequent basis to avoid such
observations.
Adequate number of lockers should be in place Improvement Needed
to avoid such scenarios
Since wooden material is not recommended in Improvement Needed
food operations as it creates opportunity with
respect to pest harborage and other critical food
safety concerns that may lead to severe cross
contamination.
A prompt cleaning with proper surveillance to Improvement Needed
be carried out to avoid such circumstances.
A comprehensive Personal hygiene training Improvement Needed
system needs to be introduced in the facility to
eliminate personal hygiene issues.
More than 500 light lugs are recommended to Improvement Needed
achieve and attain adequate food operations.
Temporary / Preventive maintenance works Improvement Needed
need to be super finished on immediate basis
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: D.H.A Outlet
3rd August 2021

Root Cause Recommendation ( Corrective Finding Severity

S.No# Area ( To Be Filled By Finding Actions )
Auditee )

attached with door of Main Kitchen.

02 Temporary blocks found used as
alternate for stairs outside the door of
main kitchen that may cause the food
safety incident.
03 Main Kitchen’s door upside screen
fixture has the prominent gap of more
than 5mm which has the potential for
pest entrance from surrounding.
04 Hand Sanitizer dispenser of Main
Kitchen found empty.
Main Kitchen
05 More than 20 flies found inside the
entrance of Main Kitchen.
06 Insect o cutter found out of function as
its light fluctuates and it was not
effective on its intended purpose.
07 A person found with long & dirty nails
in the Main Kitchen.
08 A person found wearing wrist band in
the Main Kitchen.
09 Visicooler 09 inside fan’s grill/screen
found accumulated with dust & debris.
10 Main Kitchen’s Exhaust grill/screen
Temporary / Preventive maintenance works Improvement Needed
need to be super finished on immediate basis
Fixed all gaps on immediate basis ensure that no Improvement Needed
opening or gap of 5mm or more remain to be
closed out since this much gap is sufficient
enough for pest entrance and harborage.
Hand Soap & sanitizer Dispensers are supposed Improvement Needed
to be evaluated on frequent intervals to assure
that all dispensing units/ stations contains
dedicated chemicals either soap or sanitizer
depending upon area of use.
A comprehensive IPM system needs to be Major
introduced in the facility to eliminate pest
related issues
A comprehensive IPM system needs to be Major
introduced in the facility to eliminate pest
related issues
A comprehensive Personal hygiene training Improvement Needed
system needs to be introduced in the facility to
eliminate personal hygiene issues.
A comprehensive Personal hygiene training Improvement Needed
system needs to be introduced in the facility to
eliminate personal hygiene issues.
Adequate deep cleaning in hard to excess areas Improvement Needed
on planned intervals to avoid such happenings
Adequate deep cleaning in hard to excess areas Improvement Needed
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: D.H.A Outlet
3rd August 2021

Root Cause Recommendation ( Corrective Finding Severity

S.No# Area ( To Be Filled By Finding Actions )
Auditee )

found accumulated with dust & debris. on planned intervals to avoid such happenings
American sauce, Ketchup & All raw , semi finished and finished products Serious
Mayonnaise bottle found with need to be kept fully covered to avoid any risk
insignificant opening in Main Kitchen. of direct environmental exposure that may lead
to any cross contamination.
12 Vegetable cutting board found with Since Cutting boards rough surface have Improvement Needed
extremely rough surface in Main potential for debris accumulation leading to
Kitchen. cross contamination to avoid this cutting boards
need to be evaluated on frequent interval and
should be replace accordingly with a suitable
one to avoid any cross contamination
occurrence.
13 A bottle dedicated as “Water Gun” A comprehensive Personal hygiene training Improvement Needed
Main Kitchen found extremely dirty from outer system needs to be introduced in the facility to
surface since some of food handlers eliminate personal hygiene issues.
found working without hand gloves so
it may impose cross contamination in
aspect of food safety.
14 Cotton waste found kept on a container A comprehensive Personal hygiene training Improvement Needed
that contain vegetable. system needs to be introduced in the facility to
eliminate personal hygiene issues.
15 Underside of fryers found accumulated Adequate deep cleaning in hard to excess areas Improvement Needed
with dirt & debris in Main Kitchen. on planned intervals to avoid such happenings
16 Broken tiles found in Multiple locations Immediate fixture of broken Tile / floor need to Improvement Needed
such as on floor & on Wall fixture in be paved / fixed on priority to keep food
Main Kitchen. manufacturing operations smooth with rational
food safety approach
17 Open drain found in washing area of Fixed all drains on immediate basis ensure that Serious
Main Kitchen. no opening or gap of 5mm or more remain to be
closed out since this much gap is sufficient
 UNITED KING FOODS (PVT) LTD
Internal Audit / Inspection Findings against SFA Checklist
Date of Audit: D.H.A Outlet
3rd August 2021
Root Cause
S.No# Area ( To Be Filled By Finding
Auditee )
Main Kitchen
01 A Dead Fly found in Cheese roll tray in
main counter of Main Outlet.
02 A person deputed at Sub Station found
wearing wrist watches while doing food
handle operation in Main Outlet.
03 FIFO failure observed in SKU product
“Chewra Classic” with date of
production 09.07.2021 & Best before
instruction 08.01.2022 found kept in
Main Outlet first raw whereas same product with
date of production 21.06.2021 & Best
Before instruction 20.12.2021 found
kept in last raw letting it to be more
prone to FIFO failure that may lead to
product expiry if not managed timely.
04 Janitorial Staff are noticed to be
observed performing dual job as they
found involved in loading and unloading
of product commodities ( Raw
Materials and Finished Products ) along
with these activities they also carry out
their respective job of janitorial
aspects.
Recommendation ( Corrective Finding Severity
Actions )
enough for pest entrance and harborage.
A comprehensive IPM system needs to be Serious
introduced in the facility to eliminate pest
related issues
A comprehensive Personal hygiene training
system needs to be introduced in the facility to
eliminate personal hygiene issues.
FIFO follow-ups to be made on realistic Improvement Needed
approach to avoid any traceability failures that
may lead to product expiry.
Since Janitorial staf are at very high risk of Major
attaining germs to themselves with a super
immunity systems and associated environment
therefore all janitorial work should be done by a
dedicated team for intended work and they
should not be deputed for any work related to
food operations dur to their actual intended job
that has extreme severity to spread contiguous
diseases.
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: D.H.A Outlet
3rd August 2021

Root Cause Recommendation ( Corrective Finding Severity

S.No# Area ( To Be Filled By Finding Actions )
Auditee )

DHA Outlet
Audit Status of 3rd August 2021
Finding Severity No. Of Findings Severity %
Major 7 9.46
Severe Serious 0 0.00
Serious 13 17.57
Improvement Needed 53 71.62
Minor 1 1.35
Total 74