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Higher National Diploma in Computing & Systems Development / Business Management
Assignment Submission Form
Name M.F. Fayaz Ahamed Name of Group Members (If
ESOFT Reg. No COL/E-005117 Applicable)
Edexcel No
Module Name Professional Practice
Name of the Lecturer Dr. Dilina
Date Due
Date Submitted 28th May 2018
Fine
Email-Address Fayazfasmy02@gmail.com
Contact No 0719815764
Check List () CD Assignment Formatting Sheet Harvard Referencing
Brief
Signature on Signature on Student Declaration
Coversheet
Herewith I agree for the given terms and conditions on plagiarism & Academic dishonesty also I declare the
work submitted doesn’t breach these regulation.
Note: Keep the softcopy of the assignment with you until the official results released by ESOFT. ESOFT has all rights to request the softcopy again
at any time.
_______________________ ________________________
Signature Date
Higher National Diploma in Computing & Systems Development / Business Management

Assignment Submission Form
Name
Student Reg. No
Edexcel No
Module Name
Name of the Lecturer
Date Due
Date Submitted
Fine
Email-Address
Contact No
Check List () CD Assignment Formatting Sheet Harvard Referencing
Brief
Signature on Signature on Student Declaration
Coversheet
I will keep the copy of this sheet until I receive the Results of my Submitted work
_______________________ ________________________
Signature Date
Higher Nationals
Internal verification of assessment decisions – BTEC (RQF)
INTERNAL VERIFICATION – ASSESSMENT DECISIONS

Programme title PEARSON BTEC IN HND COMPUTING
Dr.Dillina Herath
Assessor Internal Verifier
Unit 03 – Professional Practice
Unit(s)
Assignment 01
Assignment title
M.F. Fayaz Ahamed
Student’s name
List which assessment Pass Merit Distinction
criteria the Assessor
has awarded.
INTERNAL VERIFIER CHECKLIST
Do the assessment criteria awarded
match those shown in the
assignment brief? Y/N
Is the Pass/Merit/Distinction grade

awarded justified by the assessor’s Y/N
comments on the student work?
Has the work been assessed
accurately? Y/N
Is the feedback to the student:
Give details:
• Constructive?
Y/
• Linked to relevant assessment N
criteria? Y/
N
• Identifying opportunities
for improved performance?
Y/
• Agreeing actions? N
Y/
N
Does the assessment decision need
amending? Y/N
Assessor signature Date
Internal Verifier signature Date

Programme Leader signature
(if required) Date
Confirm action completed
Remedial action taken
Give details:

Internal
Verifier Date
signature
Programme Leader
signature (if Date
required)
Higher Nationals - Summative Assignment Feedback Form
Student Name/ID M.F. Fayaz Ahamed COL/E-005117
Unit Title Unit 03- Professional Practice
Assignment Number 1 Assessor Dr.Dillina Herath

28th May 2018 Date Received 1st
Submission Date submission
Date Received 2nd

Re-submission Date submission
Assessor Feedback:
LO1 Demonstrate a range of interpersonal and transferable communication skills to a target

audience.
Pass, Merit & P1 M1 D1
Distinction Descripts
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.

LO3 Discuss the importance and dynamics of working within a team and the impact of team
working in different environments
LO4 Examine the need for Continuing Professional Development (CPD) and its role within the
workplace and for higher level learning
Pass, Merit & P4 P5 M4 D4
Grade: Assessor Signature: Date:
Resubmission Feedback:
Grade: Assessor Signature: Date:
Internal Verifier’s Comments:
Signature & Date:

* Please note that grade decisions are provisional. They are only confirmed once internal and external
moderation has taken place and grades decisions have been agreed at the assessment board.
Assignment Feedback
Action Plan
Summative feedback
Feedback: Student to Assessor
Student signature Date

Pearson
Higher Nationals in
Computing
Unit 03: Professional Practice

Assignment 01
General Guidelines
1. A Cover page or title page – You should always attach a title page to your assignment. Use previous
page as your cover sheet and be sure to fill the details correctly.
2. This entire brief should be attached in first before you start answering.
3. All the assignments should prepare using word processing software.
4. All the assignments should print in A4 sized paper, and make sure to only use one side printing.
5. Allow 1” margin on each side of the paper. But on the left side you will need to leave room for
binging.
Word Processing Rules

1. Use a font type that will make easy for your examiner to read. The font size should be 12 point, and
should be in the style of Time New Roman.
2. Use 1.5 line word-processing. Left justify all paragraphs.
3. Ensure that all headings are consistent in terms of size and font style.
4. Use footer function on the word processor to insert Your Name, Subject, Assignment No, and
Page Number on each page. This is useful if individual sheets become detached for any reason.
5. Use word processing application spell check and grammar check function to help edit your
assignment.
Important Points:
1. Check carefully the hand in date and the instructions given with the assignment. Late submissions
will not be accepted.
2. Ensure that you give yourself enough time to complete the assignment by the due date.
3. Don’t leave things such as printing to the last minute – excuses of this nature will not be accepted for
failure to hand in the work on time.
4. You must take responsibility for managing your own time effectively.
5. If you are unable to hand in your assignment on time and have valid reasons such as illness, you may
apply (in writing) for an extension.
6. Failure to achieve at least a PASS grade will result in a REFERRAL grade being given.
7. Non-submission of work without valid reasons will lead to an automatic REFERRAL. You will then
be asked to complete an alternative assignment.
8. Take great care that if you use other people’s work or ideas in your assignment, you properly
reference them, using the HARVARD referencing system, in you text and any bibliography,
otherwise you may be guilty of plagiarism.
9. If you are caught plagiarising you could have your grade reduced to A REFERRAL or at worst you
could be excluded from the course.
Student Declaration
I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as my
own without attributing the sources in the correct way. I further understand what it means to copy another’s
work.
1. I know that plagiarism is a punishable offence because it constitutes theft.

2. I understand the plagiarism and copying policy of the Edexcel UK.
3. I know what the consequences will be if I plagiaries or copy another’s work in any of the
assignments for this program.
4. I declare therefore that all work presented by me for every aspects of my program, will be my own,
and where I have made use of another’s work, I will attribute the source in the correct way.
5. I acknowledge that the attachment of this document signed or not, constitutes a binding agreement
between myself and Edexcel UK.
6. I understand that my assignment will not be considered as submitted if this document is not attached
to the attached.
Fayazfasmy02@gmail.com
Student’s Signature: Date:28th May 2018
(Provide E-mail ID) (Provide Submission Date)
Assignment Brief
Student Name /ID Number M.F. Fayaz Ahamed COL/E-005117

Unit Number and Title Unit 03- Professional Practice
Academic Year 2017/2018
Unit Tutor Dr.Dillina Herath
Assignment Title Unit 03- Professional Practice - Assignment 01
(Work Related Learning Report : Design and Deliver Training
Programme)
Issue Date 25th April 2018
Submission Date 28th May 2018
IV Name & Date
Submission Format:
The submission is in the form of an individual written report. This should be written in a concise, formal
business style using single spacing and font size 12. You are required to make use of headings, paragraphs
and subsections as appropriate, and all work must be supported with research and referenced using the
Harvard referencing system. Please also provide an end list of references using the Harvard referencing
system.
The recommended word count is 3,000–3,500 words for the report excluding annexures
Unit Learning Outcomes:
LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience.
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.
LO3 Discuss the importance and dynamics of working within a team and the impact of team working in
different environments.
LO4 Examine the need for Continuing Professional Development (CPD) and its role within the
workplace and for higher-level learning.
Assignment Brief and Guidance:

This is an activity-based assessment where your document submission should include evidences of
activities carried out and of team working. To carry out activities given on the brief, you are required to
form groups, comprising not exceeding 15 individuals.
Address the tasks given below assuming that you have recently joined as a management trainee at a non-
for profit organization, which is specializing in Soft Skills and Information Technology development in
the local community.
Note on assumptions to be made: Organisation’s management trainees will be assigned to project

groups, to be placed under a training and development executive and are required to produce
documentation in the form of a reports of their activities. Management trainees are required to provide
evidence to the top management that they have been able to demonstrate interpersonal skills and have
identified the need for continuous professional development (CPD) on a report titled “Work Related
Learning Report”
Task 1: Demonstration of a range of interpersonal and transferable communication skills to a

target audience (LO1)
1.1 The Training event
With the help of fellow management trainees, you have been asked to support your training and
development executive with the planning and implementation of a professional development event
targeting an appropriate audience in your local area (P1).
The training event be scheduled for over a period of time having either single or multiple sessions at a
location accessible for your target audience, and can include a number of workshops, coaching
sessions/team-building activities.
1.2 The professional schedule
For the above training event, you are required to design a professional schedule to support the planning
of an event, to include contingencies and justifications of time allocated (M1)
In scheduling the training event and in preparation of professional schedule, you have to narrate and
produce evidence on how you have effectively communicated with the stakeholders and have managed
time effectively (P2)
1.3 Self-reflection of interpersonal skills
Evaluate the effectiveness and application of interpersonal skills during the design and delivery of the
training event you have supported in as a management trainee (D1).
Task 2: Applying critical reasoning and thinking to a range of problem-solving scenarios related to
training programme conducted (LO2)
2.1 Problem solving skills
Demonstrate the use of different problem-solving techniques in the design and delivery of the event
while providing evidence to the research conducted on the use of different problem-solving techniques
used in the design and delivery of the training programme (P3, M2).
2.2 Applying critical reasoning
Demonstrate that critical reasoning has been applied to the design and delivery of the training
programme, justify the use and application of a range of solution methodologies (P4, M3)
2.3 Process of applying critical reasoning
Critique the process of applying critical reasoning to the task of designing and delivery of the training
programme (D2)
Task 3 : Discussion on the importance and dynamics of working within a team and the impact of
team working in different environments
3.1 Working within a team
Discuss the importance of team dynamics in the success and/or failure of group work and show evidence
that you have worked effectively within the team of management trainees to achieve the defined goal of
delivering a training programme (P5,P6)
3.2 Analysing team dynamics
Analyse team dynamics, in terms of the roles group members played in the team and the effectiveness in
terms of achieving shared goals (M4)
3.3 Evaluating own role
Provide a critical evaluation of your own role and contribution to the task of designing and delivering
the training programme on above tasks (D3)
Task 4 : Examining the need for Continuing Professional Development (CPD) and its role within
the workplace and for higher level learning
4.1 Importance of a Continuing Professional Development
Discuss the importance of CPD for a young professional and its contribution to own learning (P7)
4.2 Motivational theories and their impact on Continuing Professional Development (CPD)
Compare and contrast different motivational theories and the impact they can have on performance
within a workplace environment (M5)
4.3 Producing a Personal Development Plan
Produce a development plan that outlines responsibilities, performance objectives and required skills,
knowledge and learning for own future goals (P8)
4.4 Evaluation of continuing professional development
Evaluate a range of evidence criteria that is used as a measure for effective CPD (D4)
Grading Rubric
Grading Criteria Achieved Feedback
LO1 Demonstrate a range of interpersonal and transferable

communication skills to a target audience.
P1 Demonstrate, using different communication styles and formats,

that you can effectively design and deliver a training event for a given
target audience.
P2 Demonstrate that you have used effective time management skills

in planning an event.
M1 Design a professional schedule to support the planning of an

event, to include contingencies and justifications of time allocated.
D1 Evaluate the effectiveness and application of interpersonal skills

during the design and delivery of a training event.
LO2 Apply critical reasoning and thinking to a range of problem-

solving scenarios.
P3 Demonstrate the use of different problem-solving techniques in the

design and delivery of an event.
P4 Demonstrate that critical reasoning has been applied to a given

solution.
M2 Research the use of different problem-solving techniques used in

the design and delivery of an event.
M3 Justify the use and application of a range of solution

methodologies.
D2 Critique the process of applying critical reasoning to a given

task/activity or event.
LO3 Discuss the importance and dynamics of working within a

team and the impact of team working in different environments.
P5 Discuss the importance of team dynamics in the success and/or

failure of group work.
P6 Work within a team to achieve a defined goal.
M4 Analyse team dynamics, in terms of the roles group members play

in a team and the effectiveness in terms of achieving shared goals.
D3 Provide a critical evaluation of your own role and contribution to a

group scenario.
LO4 Examine the need for Continuing Professional Development

(CPD) and its role within the workplace and for higher-level
learning.
P7 Discuss the importance of CPD and its contribution to own

learning.
P8 Produce a development plan that outlines responsibilities,

performance objectives and required skills, knowledge and learning
for own future goals.
M5 Compare and contrast different motivational theories and the

impact they can have on performance within the workplace.
D4 Evaluate a range of evidence criteria that is used as a measure for

effective CPD.
Acknowledgments
The success and final outcome of this assignment required a lot of guidance and assistance from many
people and we extremely fortunate to have this all along the completion of our assignment work. I respect
and thank Mr. Dilina Herath for giving us an opportunity to conduct this training event and providing us all
support and guidance. I would like to thank all the members in my group who worked hard to make this a
success.
Fayaz Ahamad(COL/E-005117) Professional Practices Assignment-01 1

Contents
1. Introduction........................................................................................................................5
2. Demonstration of a range of interpersonal and transferable communication skills to a target audience

6
2.1 Training Program......................................................................................................................................6
2.1.1 Team members...................................................................................................................................6
2.1.2 The proposal of the training event.....................................................................................................7
About Us....................................................................................................................................9
Background..............................................................................................................................10
Project Objective......................................................................................................................11
Scope........................................................................................................................................12
Time frame...............................................................................................................................12
Key stakeholders......................................................................................................................12
Observation and evaluation......................................................................................................13
2.1.3 The syllabus of the training event...................................................................................................13
What is HTML?............................................................................................................................................14
HTML Tags..................................................................................................................................................14
HTML Document.........................................................................................................................................14
HTML Attributes..........................................................................................................................................15
Colors...........................................................................................................................................................15
HTML Image Code......................................................................................................................................15
HTML TAGS................................................................................................................................................16
2.2 The professional schedule:.....................................................................................................................18
2.3 Self- reflection of interpersonal skills....................................................................................................20
3. Applying critical reasoning and thinking to a range of problem-solving scenarios related to training
program conducted...................................................................................................................21
3.1 Problem solving skills:...........................................................................................................................21

3.2 Applying critical reasoning....................................................................................................................22
3.3 Process of applying critical reasoning...............................................................................................22
4. Discussion on the importance and dynamics of working within a team and the impact of team working
in different environments.........................................................................................................23
4.1 Working within a team...........................................................................................................................23
4.1.1 What is a team work?......................................................................................................................23
4.1.2 Advantages of team work................................................................................................................24
4.1.3 Disadvantages of team work...........................................................................................................24
4.2 Analyzing team dynamics......................................................................................................................25
4.2.1 What is Team Dynamics?................................................................................................................25
4.2.2 How team conduct productive meetings?.......................................................................................25
Planning........................................................................................................................................................25
Focusing on the task.....................................................................................................................................25
Minutes of the meeting.................................................................................................................................25
Encouraging the participants........................................................................................................................25
4.2.3 Importance of a successful team dynamics.....................................................................................26
4.3 Team Composition and roles they played..............................................................................................27
4.4 Types of decisions team members made and how effective they were..................................................27
4.4 Evaluating own role in the team.............................................................................................................28
5. Examining the need for Continuing Professional Development (CPD) and its role within the workplace
and for higher level learning....................................................................................................30
5.1 Importance of a Continuing Professional Development........................................................................30
5.1.1 Benefits of a CPD programe...........................................................................................................30
5.2 Motivational theories and their impact on Continuing Professional Development...............................31
5.3 Producing a Personal Development Plan..............................................................................................31
5.4 Evaluation of continuing professional development..............................................................................32
6. Conclusion........................................................................................................................35

Table of figures.
Figure 1 Training Event......................................................................................................................................6
Figure 2............................................................................................................................................................14
Figure 3 Feedback form...................................................................................................................................19
Figure 4 Critical analysing...............................................................................................................................22
Figure 5 Discussing the event..........................................................................................................................23
Figure 6 guiding the children in the training event..........................................................................................28
Figure 7 before training event discussing the critical reasoning......................................................................37
Figure 8 Participating in a group meeting........................................................................................................37
Figure 9 Team leader explains about the contents in the training program to the members............................38
Figure 10 Introducing the event to the students of Lyceum International School...........................................38
Figure 11 starting the event..............................................................................................................................39
Figure 12 Training event..................................................................................................................................39
Figure 13 Certificate of the training event.......................................................................................................40
Figure 14 Writing Certificates..........................................................................................................................40
Figure 15 Instructing the students....................................................................................................................41
Figure 16 Distribution of certificate.................................................................................................................41
1. Introduction

In every one’s day to day life working as a group has become more successful rather than doing a work
in single/alone. From past to present we have lots of examples who achieved their target by working as a
group.
A team to be effective all the members must work together to achieve a goal rather than joining highly-
skilled individuals in a team. In a game such as cricket all the players must contribute to the game if they
need to win if only highly-skilled players perform well but others failed the team will lose.
In this report you can see how the writer and his team performed faced the challenges and how they
overcome those challenges to do a proffessional training event and how they make it as a successful
training event. This training event was conducted to the students of grade 9 of Lyceum International
School Nugegoda.
The writer says that this report will be a great eye opening to the people who are trying to do a successful
professional training event.

2. Demonstration of a range of interpersonal and transferable communication skills to a target
audience
Basic HTML program for the students at Lyceum International School

The Basic HTML training program is an approach to provide some basic knowledge on HTML language.
The basic HTML program consist of simple development of a web page.
2.1 Training Program
The basic HTML program was held at Lyceum International School on 18th of May 2018.It is a one day
training program for Grade 9 students. It started at 8.30 a.m. and went up to 11.00 a.m. 30 students
participated in this training program.
Ms.Sachini started the training program by welcoming the students and she introduced the members in our
team and introduced our College and said the motive of doing this free one day training program and she
thanked the Principal and the IT head for giving this opportunity at lyceum International School to make
our project successfully. Next Mr. Hamjad explain the benefits of participating in this training event and
the benefits of studying the Basic HTML. Then he used the projector and showed to the students about the
Introduction of HTML and what is HTML? Then explained about the advantages and the disadvantages of
HTML and explained about the tags, Documents, attributes and colors in HTML. Then he demonstrated
them by giving an example to them and then an activity was given to the students and the students were
helped by the rest of members in the team. The members in the team gave a full idea to each an every
student individually to bring up their talents in HTML and the work was a fully success. All the students
were able to create a basic web page. Then the students of Lyceum International School were given a
feedback form by the members of the team to get their idea about how it is worth to them and the feedback
was good. Finally the certificates was distributed by the IT head of Lyceum International School.
2.1.1 Team members

The team members in our team are Mr. Fayaz, Mr. Adl, Mr. Hamjad, Mr. Rimzan, Mr. Nafeez, Mr. Majid,
Ms. Sachini, Ms. Dinali, Ms. Saffiya, Ms. Zainab and Ms. Yathurshana.

Figure 1 Training Event
2.1.2 The proposal of the training event:-
Professional Practice
Web Developing

Contents
About Us....................................................................................................................................3
Background................................................................................................................................4
Project Objective........................................................................................................................5
Scope..........................................................................................................................................6
Time frame.................................................................................................................................6
Key stakeholders........................................................................................................................7
Observation and evaluation........................................................................................................8

About Us
We are students of Esoft Metro Campus. Following Higher National Diploma (HND) in Software
Engineering From batch No: 80. This proposal is kindly for your concern for our event Training Program
in Web Development. This program is supervised by our lecturer Dr. Dilina. This event is organized for an
educational purpose under the subject of professional practice for the o/l students.

Background
We wish to conduct an HTML training workshop for grade 10/11 Ordinary level students. [Insert school
name here] so as to equip them with the necessary IT Skills and Knowledge required in today’s world as
well as help the student to make better decisions in choosing subjects for grade 10/11. Without funding or
profiting we have organized this event, training in web developing for the students to learn about Hypertext
Markup Language. By this project we aim to give and gain knowledge among the students. The main
purpose of this training program is to get the total learning outcome fulfilled for the target audience that
the school have required us to conduct this event.

Project Objective
In our perspective this project is being conducted for our educational assignment. When looking from the
students’ 0perspective it benefits them to effective work with a part of web development called HTML. By
the end of our training program the students will know what is HTML and the history of it , uses and
benefits of it, samples of how to work with HTML and HTML elements, headings, paragraphs and styles.
We will also give them some practical sessions on creating a very basic website that will be helpful for
them to create a website. Lastly we will make sure that all students knows to answer some of the questions
in the subject of HTML. To acknowledge the students who participated to this event will be giving a
participation certify

Scope
This session will cover the basics of web structure and introduction to HTML which will include with
notepad 3
Time frame
Duration Description of Work

1/30 hours Basic introduction to HTML
 HTML basics
 HTML tags
 HTML document
 HTML attributes
 Colors
 HTML image code
2 hours to the practical session

 Creating the basic web page with all elements
Key stakeholders

 IT teachers in school
 Grade 10 and 11 Students in IT section of school
Observation and evaluation
Once the 1/30 hours teaching program is finished the students will be having the practical session will be
conducted to the students based on the knowledge they have gained from this training program. All
students will be given a certificate to their participation. An a evaluation form will be provided my our
team to monitor the feedback from the students.

2.1.3 The syllabus of the training event:-
Contents
HTML Introduction....................................................................................................................3
What is HTML?......................................................................................................................3
HTML Tags............................................................................................................................3
HTML Document...................................................................................................................3
HTML Attributes....................................................................................................................4
Colors.....................................................................................................................................4
HTML Image Code................................................................................................................4
HTML TAGS..........................................................................................................................5

HTML Introduction.
What is HTML?
HTML is the standard mark-up language for creating web pages.
 HTML stands for Hyper Text Markup Language
 HTML describes the structure of web pages
 HTML documents contains HTML tags and plain text
 HTML elements are represented by tags
 HTML elements are the building block of the HTML pages
 HTML tags label pieces of content such as “heading”, “paragraph”, “table” and so on
 Browser do not display the HTML tags, but use them to render the contents of page
HTML Tags
HTML markup tags are usually called HTML tags
 HTML tags are keywords surrounded by angle brackets like <html>
 HTML tags are normally come in pairs like <h1> and </h1>
 The first tag in a pair is start tag and, second tags is the ending tag
 Start and end tags are also called opening tags and closing tags

HTML Document
Figure 2
Example Explained
 The text between <html> and </html> describes the web page
 The text between <body> and </body> is the visible page content
 The text between <h1> and </h1> is displayed as a heading
 The text between <p> and </p> is displayed as a paragraph
HTML Attributes
 Most HTML elements have can have attributes
 Attributes provide addition information about an element
 Attributes are always specified in the start tag
 Attributes come in name/value pairs like: name=”value”
Attribute Example
HTML links are defined with the <a> tag. The link address is specified in the href attribute:
Example

<a href=”https://www.w3schools.com”>This is a link</a>
Colors
Values for BGCOLOR and COLOR
 All colors can be specified as a six hexadecimal value: RRGGBB
 FF0000 – red
 888888 – gray
 004400 – dark green
 FFFF00 – yellow
 00AEFF – sky blue
HTML Image Code

<img src=”C:\Users\User\Pictures\Saved Pictures\Apple.jpg”/>
Image Height and Width Attributes
<img src=”Apple.jpg” height =”50” width =”50”/>

HTML TAGS
Basic HTML Tags for Beginners
Tags Description
<html> Defines an HTML document
<body> Defines the document's body
Defines HTML headings
<h1>This is heading 1</h1>
<h1> to <h6> <h2>This is heading 2</h2>
Defines a paragraph
<p> <p>This is some text in a paragraph.</p>
<p>This is some text in a paragraph.</p>
<br /> Inserts a single line break
This text contains<br />a line break.
Defines a horizontal line
<hr /> <p>This is some text.</p>
<hr />
<p>This is some text.</p>
Defines an anchor
<a> <a
href="http://www.w3schools.com">Visit
W3Schools.com!</a>
<tt> Defines teletype text
<i> Defines italic text
<b> Defines bold text
<big> Defines big text
<small> Defines small text
<u> Deprecated. Defines underlined text
<tt>Teletype text</tt>
<i>Italic text</i>
<b>Bold text</b>
<big>Big text</big>
<small>Small text</small>
<u>underlined text</u>
<em> Defines emphasized text

<strong> Defines strong text
<dfn> Defines a definition term
<code> Defines computer code text
Emphasized text <em>Emphasized text</em>
Strong text <strong>Strong text</strong>
Definition term <dfn>Definition term</dfn>
Computer code text <code>Computer code text</code>
<center> Deprecated. Defines centered text

<center>This text will be
centered.</center>
<font> Deprecated. Defines font, color, and size
for text
<sub> Defines subscripted text
<sup> Defines superscripted text
<img/> Defines an image
<img src="angry.gif" alt="Angry face" />
2.2 The professional schedule:

As a team we had meetings to do the event in a successful manner and there we had our minutes and the
tasks we did in every meeting of our team in this proffessional schedule.
Meeting Task March April May

no
1 2 3 4 1 2 3 4 1 2 3
we we we we we we we we we we we
ek ek ek ek ek ek ek ek ek ek ek
Meeting Form the
no 1 group and

appoint the
secretary and
treasurer
Meeting Give the basic
no 2 idea about the
training
program
Meeting Take ideas
no 3 from group
members for a
suitable crowd
and a relevant
topic
Meeting Write the
no 4 approval letter
to get
permission
from school
Meeting Write the
no 5 relevant
syllabus
content
certificates for
the
participation
and feedback
forms
Meeting Make the
no 6 budget for
print the
booklets,
certificates
and feedback
forms
Meeting Do a full

no 7 training
session for all
the member
about the
HTML
Meeting Last meeting
no 8 before do the
event to
confirm
everything

Figure 3 Feedback form
2.3 Self- reflection of interpersonal skills
 Problem-solving.:-
 Adabtability.
 Patience.
 Active listening.
 Patience.

3. Applying critical reasoning and thinking to a range of problem-solving scenarios related to
training program conducted
3.1 Problem solving skills:

In everyone’s day to day life most number of problem skills solving skills are developed. The most
number of problem solving skills are important to those who work in these sectors. Such as:- Finance,
Engineering, IT and in Operational researches.
There are several stages in solving a problem.
1) When calculating a problem
 Understanding and identifying the nature of the problem.

 Expressing questions.
 Thoroughly collecting information.
 Organizing the collected information.
 Summarizing the information.
 Describing the objective
2) The problem must be handled carefully
 Collected information must be used effectively.

 Dividing the problem into controllable and smaller parts.
 By using techniques such as brainstorming and lateral thinking.
 Examining and recognizing the steps that are to be taken to achieve the target.
3) Making correct decisions
 Making correct decisions on the items that are collected and what actions are to be taken to solve it.
4) Undertaking actions to the problem

 Applying actions to the information collected and studying the progress of it
5) The results are inspected
 Observing the results and studying those to avoid problems.[ CITATION car13 \l 1033 ]
3.2 Applying critical reasoning

Critical reasoning is the capability to use the information that you have and filter the gaps of our
knowledge, in order to produce a productive outcome. It is also acting as a major role in analyzing and
decision making before making judgements in achieving the goals. [ CITATION Dal \l 1033 ]
Figure 4 Critical analysing
3.3 Process of applying critical reasoning

Advantages of Critical reasoning
 More accurate.
 Good work environment.

 More creative thinking.
 Reduction of resistance.
Disadvantages of Critical reasoning

 Long decision making.
 Higher mental pressure.
 Democratic style is not appropriate.
 Can neglect writing ability.

4. Discussion on the importance and dynamics of working within a team and the impact of team
working in different environments
4.1 Working within a team
Working within a team gives an extra confident of doing the work fully success and gives an opportunity
to reach the necessary goal easily. The ideas of different members in the team are shared and it helps
each other’s to come over obstacles in various situations that they face in the future when they work
alone or split into some other groups.
In this group we had a nice time of sharing informations and respecting others ideas and do the work in a
successful way. We had meetings to discuss about this training event and even before the training event
we had a rehearsal with in our members to accompolish this task in a successful manner.
4.1.1 What is a team work?
A team work means a group of people get together with various types of skills to accompolish a task
given to them.
The ultimate goal of the team is to finish the work within a given period of time with minimum number
of errors. The success and failure of the team can be measured by the different activities done by the
members who has different skills, working styles and the contribution to the team.
Figure 5 Discussing the event

4.1.2 Advantages of team work
 Seperation of work among members.
 Responsibilities are shared when there is a mistake.
 Attainment of new viewpoints.
 Communication skills increases.
 Leadership quality increases.
 Gives a chance to show the strength.
4.1.3 Disadvantages of team work
 When there is a wrong whole team get scolded.
 Unmatchable ideas.
 Unfit participation of various members.
[ CITATION top \l 1033 ]
SWOT analysis of team
Strength:
 Good Team Management.
 Good knowledge Skills.
 Good Communication Skills.
 Time Management.
 Completely commited to the work to make it success.

 Good understanding among group members.
 Creativity of the team.
Weaknesses:
 Network Challenge.
 Less motivation.
Opportunities:
 Sharing of knowledge between members.
 As a group learning to go forward.
 Face challenges in any situations.
Threats:
 Objection from parents.
 Objection from School Staff.
 Unavailability of network in labs.
4.2 Analyzing team dynamics
4.2.1 What is Team Dynamics?
Insensible, spiritual services that effect the direction of a team’s behaviour and
performance are known as team dynamics.

4.2.2 How team conduct productive meetings?
Meetings bring various types of people who have different types of skills to discuss about a plan to
improve the business. Some meetings may become successful and some may flop because of less
proper plan and it is a waste of time.
Planning
The planning must be done by the leader and it is started even before the meeting starts. The venue,
time and the members who are participating for the planning is also decided by the leader. The
members must be given the materials in the meeting before the meeting as they can go through and
ready for the meeting.
Focusing on the task
The leader must keep the members focused on the meeting even the topic changes he must be able to
bring the members to the meeting as in the agenda.
Minutes of the meeting
A responsible person such as a secretary must be appointed to get the minutes of the meeting as to
the leader can make agenda for the next meeting and make short notes of the meeting and distribute
among the members before the next meeting to get them prepare for the next meeting..
Encouraging the participants
Leader must appreciate the best ideas brought by the members. He must give chances who has ideas
but shy to put their ideas to the group. Leader must be strict by endorsing some rules such as not to
laugh at a member if he/ she makes a mistake.
Summary of the meeting

At the end of the meeting the leader must have some short and important points about the meeting
and decide a date of the next meeting. The leader must supply summary of the meeting to the
members with-in two or three days of the meeting.
[ CITATION Lua \l 1033 ]
4.2.3 Importance of a successful team dynamics
Everyone in the world knows that success comes when it is done by a strong team. It’s not a rule that
everyone must be good at every-thing if all the members in the team contributed to the event in the
aim of achieving the target successfully and achieving it with good team dynamics it makes a strong
team. Here are some valuable dynamics and how our team achieved it :
1. A solid leader
A leader must be good in both areas as he understands the subject well and knows how to gather the
people.
2. Roles are well-defined
In a team distribution of roles for the members is an important event as to get the idea and
participation of the members in an event to make it successfully. This contributes to the team
dynamically positive.
3. Strong goals and objectives
In a team setting of a goal and an objective is an important event. Everyone’s idea must be taken and
agrees to an event that everyone agrees.
4. Respecting Ideas
Respecting ideas and considering in a team of each member makes a team comfortable to reach its
goal successfully.
5. Joins everyone and connects to each other
In a team to make it to achieve the target all the members must be connected to each other and it
makes the work more efficient. When members are connected to each other makes easier to relate
and it makes less misunderstanding among members.
6. Team mentality

Each an every member must have a team mentality as to finish the task successfully. It’s a most
important team dynamics.
[ CITATION 7ti16 \l 1033 ]
4.3 Team Composition and roles they played
Team Leader Secretary Treasurer Other Members

Leading the team to Writing minutes Collecting money Printing certificate
the aim
Summarizing the Efficient time- Making Budget Attending the meeting
previous meeting management
Preparing proposal Project Management Responsibility for the Doing the work on
expenses. time that are given by
the leader
Preparing Syllabus Solving Problems in Governing the
the team children in the
training event.
Good communication
skills
4.4 Types of decisions team members made and how effective they were
There were lots of decisions made in our team and the most valuable one is taken into consideration
and they were implemented such as :-

 In selecting of schools lots of schools were suggested such as :- Lyceum International School, Hindu
College, Leeds International School, Lumbini College but Lyceum International School was selected
to do the Professional Practice event.
 In selecting of syllabus lots of headings were suggested such as:- HTML basic, Creating a small
game using web site, etc but HTML basic was selected as the topic to do the training event.
There were some rules in the team to follow

 All the members must participate in the meetings.
 All the members must complete the given task.
 All the members must be on time to the training event.
 All the members must help all the students in the training event.
Goal
In every group has a goal to achieve as our group too had a goal. The goal is “ To give our knowledge to
the students in the school and make them to create a small web site of their own and to complete our
training event successfully."
4.4 Evaluating own role in the team

In a team all the members must have a role and I too had and I was responsible for the printing of
booklets and to govern the students in the training event.

Figure 6 guiding the children in the training event
SWOT analysis of myself when I work in this team.

Strength:
 Great Communication Skills.
 Very Creative.
 Completely commited to the work to make it successful.
 Timely response.
 Have the ability to move with group members.
Weaknesses:
 Move quickly towards the work.
 Get stressed when things go wrong.
 Nervous when there are lots of people.

Opportunities:
 Sharing of knowledge among group members.
 Learn to work in a team.
 Learn new ideas.
 Face challenges in any situation.
Threats:
 Allocation of time.
 Rejection of ideas.

5. Examining the need for Continuing Professional Development (CPD) and its role within the
workplace and for higher level learning
5.1 Importance of a Continuing Professional Development
Continuing Professional Development (CPD) programe is a very important career in one’s life. It ables to
know your role and make one’s work confident to them. It makes to understand one’s strength and
weaknesses in profession. It helps to improve the skills. These are some importance of CPD.
 CPD certifies to keep updated about current principles

 It upholds and improve the skills and knowledge in a profession and it helps to updated in the
profession.
 It makes more effective in the workplace and helps to give a great contribution to the team.
 It helps to increase for the individuals in public to work confidently.
 It helps to spread knowledge and skills among team members.
[ CITATION Viv \l 1033 ]
5.1.1 Benefits of a CPD programe

 Increases the reliability in the work.
 Increases the confidence in the work.
 Supports achieve the goals.
 Increases the knowledge frequently.
 Increases the skills frequently.
 Increases the efficiency in work place.
 Supports to get the promotion in work place.
[ CITATION Qui14 \l 1033 ]

5.2 Motivational theories and their impact on Continuing Professional Development
Motivating means motivating someone to do a particular task successfully and help them to come over a
difficult task. There are lots of motivational theories said by famous people in the world. Some famous
persons theory are:-
 Maslow- hierarchy of needs.
 Alderfer-ERG theory.
 McClelland theory.
 Herzberg- Two factor theory.
.
Maslow-hierarchy of needs
Maslow has said five things about hierarchy of needs . They are:-
 Physiological needs (eg.Food,Water,Shelter,sleep).
 Safety and security (secure source of income, a place to live, health and well-being).
 Belongingness and love (Integration into social groups, feel part of a community or a group;
affectionate relationships).
 Esteem(respect for a person as a useful, honorable human being)
 Self-actualization(individual’s desire to grow and develop to his or her fullest potential).
Alderfer-ERG theory.
Alderfer has said three things about ERG theory. They are:-
 Existence needs.
 Relatedness needs.
 Growth needs.
McClelland Theory.
McClelland has said three things .They are:-
 Achievement.
 Affiliation.
 Power.

Herzberg- Two factor theory.
Hertzberg has said two factors. They are:-
 Hygiene factor.
 Motivating Factor.
[ CITATION Pro18 \l 1033 ]
5.3 Producing a Personal Development Plan
Name: Current Positon: Date Started:

M.F. Fayaz HND Student 28th February 2018
Ahamed
Career Mission Statement(What you Intend it accomplish, and why)
B.Eng. Software Engineer-Job satisfaction and can earn a descent money and can get the chance to
work in abroad.
Major Career Goals(What you need to accomplish in the medium term to further your mission)
Goal: Complete Target Goal: Become a Target
HND with all Date: August 2019 junior software Date: September 2019
Distinctions Engineer
Goal: Complete Target Goal: Become a Target
BEng Degree Date: January 2020 software Engineer Date: February 2020
Goal: Going Target Goal: Completing Target
abroad to work for Date: August 2020 MSc in abroad Date: September 2022
a company
Skill Audit
A:I have accomplished this skill/I demonstrate high competence
B:I have this skill/competency but some improvement could be made
C:I need to improve this skill/competency
D:I need to put in considerable work to develop this competency
E:I need to acquire this skill/develop this competency
Rank Rank
Skill/Competency Now 6m 1yr 3yr Skill/Competency Now 6m 1yr 3y
r
Computer operation C B A A Communication B A A A
Working in a team B B A A Achieving the C B A A

target
Speaking literacy C B A A Problem solving C B A A
Writing literacy B A A A Trustfulness B A A A
Planning B B A A Non-verbal skills B B A A
5.4 Evaluation of continuing professional development

My own skills that when I am working in the team.
Skills Ratings Reason

Communicatio 4 I had a great communication with the members
n of the team. Some ideas of mine are taken and
some are rejected.
Teamwork 5 My participation in the team was good as I had
to print certificates and govern the students in the
training program and sharing my ideas with the
members in the group.
Working with 5 Working with the members in the group was
members in the really a good experience as I gained lots of
group knowledge with others and I was able to correct
my weak points.
Co-operation 3 As a team member I participated in all the
meeting and helped the members.
Achieving the 4 As a team member to achieve a goal given to the
target team is a target of every member and I was able
to supply the necessary strength to the team at
necessary time.

Problem 3 I was able to solve the problems in the team
solving when there is a problem and I am good in
solving problem
Non-verbal 3 When working in a team non-verbal skills must
skills be good as I think in this group my skills in non-
verbal skills are satisfactory.
Rating scale:-1- Very poor

2-Poor
3-Satisfaction
4-Good
5-Excellent
My skill Audit and ambition and how to success it.
My ambition is to be a Software Engineer. I think these skills might be able to reach my target.
Skills How this skill might be able to Improvements? Yes/No?
achieve my target Why?

Communicatio I have a great communication Yes. By improving communication skills
n skills as I am to become a I may able to reach the maximum level
Software engineer this skill must that I needed.
be greater as to satisfy the
customers.
Teamwork I think I have a good ability to Yes. To achieve the success 100% along
work in any kind of team in any with the team I need to improve.
kind of situation.
Working with I have a good sound knowledge Yes. I need to be updated day to day as to
members in the of working with the members in work with various kind of people in
group the group it will be able to various situation.
increase the unity among the
group.
Co-operation As a member in a team I am able Yes. I need to be updated daily to be on
to participate in any meeting on time to the work.
time and co-operate to the leader
and other team members.
Achieving the I have the ability to achieve the Yes. I need to improve to achieve the
target target given to me by my team. target 100% on time.
Problem I am good in problem solving Yes. Need to be updated about upcoming
solving criteria in a team. problems and solve it 100%.
Non-verbal I think I have a good knowledge Yes. I think the non-verbal skills which I
skills of non-verbal skills in working in have is not enough and I needs to
a team. increase it.

6. Conclusion
Professional practice is a human’s need as every human being in the world need a profession to survive. To
be in the industry everyone need a professional practice at the beginning. From this report the reader can
pick up how the professional practice have been done by the beginners. In this report the reader can
understand the individual abilities and the work of the members in the group.
This report will be a critical factor for an unexperienced follower who will begin his/her courier. The
working techniques and the opportunities and threats faced by this author will make a great impact on
follower. The individual abilities of the person in the report will be a great impact on the follower.

References
Available at<https://content.wisestep.com/top-advantages-and-disadvantages-of-working-in-a-team/>
[Accessed on 26th May 2018]
Available at<http://smallbusiness.chron.com/conduct-productive-meetings-74893.html> [Accessed on 26th

May 2018]
Available at<https://themarlocompany.com/7-tips-for-successful-team-dynamics/>[Accessed on 26th May

2018]
Available at<https://www.kent.ac.uk/careers/sk/problem-solving-skills.htm>[Accessed on 26th May 2018]
Available at<http://continuingprofessionaldevelopment.org/why-is-cpd-important/>[Accessed on 26th May

2018]
Available at<https://www.legalsecretaryjournal.com/benefits_of_CPD?> [Accessed on 26th May 2018]
Available at<https://www.quora.com/What-is-critical-thinking-1>[Accessed on 26th May 2018]
Available at<https://www.google.lk/search?
q=Advantages+and+disadvantage+of+critical+reasoning&source=lnms&tbm=isch&sa=X&ved=0ahUKE
wj_5dec5qfbAhXUfSsKHVF2DrYQ_AUICigB&biw=1517&bih=735#imgrc=ZNqynDpEYWuMaM>[Ac
cessed on 26th May 2018].
Esoft, Professional Issues and Practices 2nd Edition 2018 ‘Motivational theories’ pp. 55 – 61.

Annexures
Figure 7 before training event discussing the critical reasoning.
Figure 8 Participating in a group meeting

Figure 9 Team leader explains about the contents in the training program to the members

Figure 10 Introducing the event to the students of Lyceum International School.
Figure 11 starting the event.

Figure 12 Training event
Figure 13 Certificate of the training event

Figure 14 Writing Certificates

Figure 15 Instructing the students
Figure 16 Distribution of certificate


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ESOFT METRO CAMPUS

#3, De Fonseka Road, Colombo 04.

Higher National Diploma in Computing & Systems Development / Business Management

INTERNAL VERIFICATION – ASSESSMENT DECISIONS

Is the Pass/Merit/Distinction grade

• Linked to relevant assessment N

Assessor signature Date

Internal Verifier signature Date

Assessor signature Date

Student Name/ID M.F. Fayaz Ahamed COL/E-005117

Unit Title Unit 03- Professional Practice

Assignment Number 1 Assessor Dr.Dillina Herath

Date Received 2nd

LO1 Demonstrate a range of interpersonal and transferable communication skills to a target

LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.

Grade: Assessor Signature: Date:

Grade: Assessor Signature: Date:

Internal Verifier’s Comments:

Signature & Date:

Feedback: Student to Assessor

Assessor signature Date

Student signature Date

Unit 03: Professional Practice

Word Processing Rules

1. I know that plagiarism is a punishable offence because it constitutes theft.

Student Name /ID Number M.F. Fayaz Ahamed COL/E-005117

Assignment Brief and Guidance:

Note on assumptions to be made: Organisation’s management trainees will be assigned to project

Task 1: Demonstration of a range of interpersonal and transferable communication skills to a

1.1 The Training event

1.2 The professional schedule

2.1 Problem solving skills

2.2 Applying critical reasoning

2.3 Process of applying critical reasoning

3.1 Working within a team

3.2 Analysing team dynamics

3.3 Evaluating own role

4.1 Importance of a Continuing Professional Development

4.4 Evaluation of continuing professional development

Grading Criteria Achieved Feedback

LO1 Demonstrate a range of interpersonal and transferable

P1 Demonstrate, using different communication styles and formats,

P2 Demonstrate that you have used effective time management skills

M1 Design a professional schedule to support the planning of an

D1 Evaluate the effectiveness and application of interpersonal skills

LO2 Apply critical reasoning and thinking to a range of problem-

P3 Demonstrate the use of different problem-solving techniques in the

P4 Demonstrate that critical reasoning has been applied to a given

M2 Research the use of different problem-solving techniques used in

M3 Justify the use and application of a range of solution

D2 Critique the process of applying critical reasoning to a given

LO3 Discuss the importance and dynamics of working within a

P5 Discuss the importance of team dynamics in the success and/or

P6 Work within a team to achieve a defined goal.

M4 Analyse team dynamics, in terms of the roles group members play

D3 Provide a critical evaluation of your own role and contribution to a

LO4 Examine the need for Continuing Professional Development

P7 Discuss the importance of CPD and its contribution to own

P8 Produce a development plan that outlines responsibilities,

M5 Compare and contrast different motivational theories and the

D4 Evaluate a range of evidence criteria that is used as a measure for

Fayaz Ahamad(COL/E-005117) Professional Practices Assignment-01 1

2. Demonstration of a range of interpersonal and transferable communication skills to a target audience