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Identify Large number complaints about Good quality product Corroded bolts Decreasing the quality of
corroded bolts from consumers get distribute product
Locate Houston & Atlanta Denver & Phoenix Geographical Different types of places
location aspect have different climate
affect the
a
corrosion
vi
ed
Timing Between June & August January & February there are plenty of The shipping time and kind
complaints in other of employee that take care
ar
months beside of that places.
June & August
sh
as
w
Magnitude Company received complaints, At the center plant, The QC track The quality controrel miss
and then do some checking by there were no record and the their job
m e
samples. product with actual things that
co rc corrosion. happened.
o. sou
The sample shows that there are They have very good
re
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