Professional Documents
Culture Documents
SANCHEZ MIRA
COLLEGE OF ARTS AND SCIENCES
A Narrative Report
In On-The-Job Training
Presented to the
In Partial Fulfillment
By:
2018
CAGAYAN STATE UNIVERSITY
SANCHEZ MIRA
COLLEGE OF ARTS AND SCIENCES
INTRODUCTION
apply and to utilize the knowledge learned from the past. It is believed that learning within
the borders of the school could be excellent if applied in the real world of work.
The On-The-Training (OJT) is a way to let the students be ready on the real world
of work, exposing them on the possibilities and letting them experience how it feels when
working. This is a great opportunity to them for they will gain additional knowledge and
skills and learn a lot of things that will become a great help to them in the near future. This
advantage will motivate them to be more active in their respective works and to be eager to
learn more.
Alternatively, On the Job Training is an advantage for the company; the trainees
are the ones who help the employees to make significant works easier. It is also a give and
take transaction; students are able to apply what they’ve learned on the task given and at
the same time giving the employees time to work on other job in the office.
CAGAYAN STATE UNIVERSITY
SANCHEZ MIRA
COLLEGE OF ARTS AND SCIENCES
ACKNOWLEDGEMENT
The trainee would like to express his deepest appreciation to all those who
provided him the possibility to complete this report. A special gratitude will be given to the
College Dean, Mrs. Christie Melflor L. Aguirre, for her great leadership together with the
OJT Coordinator, Mrs. Kaina Mae S. Labasan, for her sustained concerned and unending
support.
Ms. Fely Jane Reyes, campus accountant of the Cagayan State University as well as with
Mrs. Glenda C. Macalma, manager of PNB-SM, who gave the permission and chance for
him to be trained in their establishment and for providing all necessary knowledge that will
Special thanks is also given to Ms. Febie Rose De Peralta , Mrs. Catalina
Talosig and Mr. Christian Bolus for their good accommodation and overwhelming
support to me to undergo On-The-Job Training and also with all the staff of PNB
Sanchez Mira for their patience, unselfish guidance, and unending support to the
trainees.
our families for their support and understanding and above all, to Almighty God, the
creator.
CAGAYAN STATE UNIVERSITY
SANCHEZ MIRA
COLLEGE OF ARTS AND SCIENCES
institution on July 22, 1916. Its primary mandate was to provide financial services to Philippi0p
effort. World War I, then raging in Europe, generated huge demand for the country's major
exports namely: sugar, copra, coconut oil, Manila hemp and tobacco. However, not much was
being done to develop the industries that produced these sought-after crops since access to credit
facilities was limited. To solve this problem, Henderson Martin, Vice Governor of the
Philippines, together with Miguel Cuaderno (who later became Central Bank governor) drafted a
Legislature providing for the establishment of PNB to replace the small P1 million government-
owned Agricultural Bank. PNB's first head office was the Masonic Temple along
Escolta, Manila, the then "Wall Street of the Philippines" in the bustling district of Sta. Cruz in
With PNB's establishment, Filipinos had a bank of their own. PNB was authorized to
grant short and long-term loans to agriculture and industry. Filipino farmers then could avail of
CAGAYAN STATE UNIVERSITY
SANCHEZ MIRA
COLLEGE OF ARTS AND SCIENCES
loans with interest between 8% to 10% per annum. PNB was also authorized to receive deposits,
On July 24, 1916, PNB established its first branch in Iloilo. In 1917, PNB opened its first
non-Philippine branch in New York. The following year, it established five more domestic
Corporate Objective
By continually providing the best customer experience to generations of Filipinos here and
abroad, PNB aims to be among the top 3 in the various markets that it chooses to compete in.
Mission Statement
We are a leading, dynamic Filipino financial services group with a global presence committed to
delivering a whole range of quality products and services that will create value and enrich the
To be the most admired financial services organization in the country in terms of:
technology
CAGAYAN STATE UNIVERSITY
SANCHEZ MIRA
COLLEGE OF ARTS AND SCIENCES
Customer perception
Social responsibility – the employer of choice, a good corporate citizen and partner in
nation-building
Narration of Experiences
The trainee was assigned to conduct his on the job training at PNB Sanchez Mira on the
21 st of August for 200 hours. He was very excited because of the new people and environment,
but at the same time nervous because he didn’t know what kind of people they were. The
manager, Mrs. Glenda Macalma, introduced them to the staffs and so did the staffs introduce
Trainees were given a designated place where they will stay and were supervised by Mr.
Delfin Agcaoili IV and Mr. Percival Gonzales. They instructed them to familiarize themselves
with the equipment at the bank such as the scanner and the photocopier. Before 9:00 am
approach, the trainees are asked to stay at the main door as it opens to greet the clients and give
CAGAYAN STATE UNIVERSITY
SANCHEZ MIRA
COLLEGE OF ARTS AND SCIENCES
them their queue numbers. He also experienced filing and sorting files. They taught them how to
assist customers. The trainee did the releasing of passbooks and the refilling of deposit,
He was also asked to pull out the signatute cards of dormant accounts. Dormant accounts
are the accounts that have been inactive or have no transactions for at least 2 years. The trainee
The trainee was also assigned to write the serial numbers of US dollars.
At the end of the day, all transaction receipts and other documents are scanned to be stored in the
system.
CAGAYAN STATE UNIVERSITY
SANCHEZ MIRA
COLLEGE OF ARTS AND SCIENCES
The Cagayan State University is the first and only state run comprehensive institutions of
higher learning in Cagayan. It has shared its historic contribution to development of tertiary
Presidential Decree 1436, signed on June 11,1978 created the Cagayan State University
by merging to existing colleges; the Cagayan Valley College of Arts & Trades at Tuguegarao
smaller institutions that were under the supervision and control of the former Ministry of
education, Culture & Sports were made an integral part of the university system. These were the
Aparri Institute of Technology, Bukig National Agricultural and Technical Sports, Aparri School
of Arts & Trades, Cagayan Valley Agricultural College, Sanchez Mira Rural and Vocational
School, Western Cagayan School of Arts & Trades and Gonzaga National Agricultural and
Technical School.
Vision
Mission
through high quality instructions and innovative research, development, production and
extension.”
Philosophy
The University serves the individual by providing the student with a nurturing
environment for optimal human flourishing. It serves the community by offering programs
Narration of Experiences
CSU - Sanchez Mira Accounting Office was the trainee’s second internship designation. It was
on the 7th of November 2017 when his first day of internship from the said establishment began.
The trainee felt a bit of excitement of what he could learn from the whole duration of his
internship. He was also nervous from the moment he entered thinking of what might be the tasks
that would be given for him to do. He was assisted by Mrs. Kaina S. Labasan and introduced to
the campus accountant, Ms. Fely Jane Reyes. Together with his co-trainee, they were oriented by
The trainee as well as his co-trainee was eager to learn every task the employees were
asking them to do. So, what one trainee experienced to do was also experienced by the other
trainees.
CAGAYAN STATE UNIVERSITY
SANCHEZ MIRA
COLLEGE OF ARTS AND SCIENCES
Recording the vouchers in their respective books is important because the book where it
is recorded is where the DV # will come from. The DV # for each Disbursement Voucher differs
The trainee was tasked to photocopy BURS and DV which are necessary for filing. It is
necessary for the office to have a copy of the documents which will also be necessary for source
of information.
CAGAYAN STATE UNIVERSITY
SANCHEZ MIRA
COLLEGE OF ARTS AND SCIENCES
The trainee was taught to operate the system for issuing forms, student ledger and students’
statement of account. The trainee was taught of when students should be issued with what they
A week or earlier than the day of examination, as long as permits for the exams are
already available, students may already secure their permits to be able to take the examinations.
In order to secure a permit, the student must have paid at least 1/3 of the miscellaneous fee
assessed upon enrolment for the prelim terms, 2/3 for the midterms and must pay it fully on the
final terms. In that case, the trainee checked the account balance of the students before issuing
them permit. If there would be students who were not able to meet the minimum amount of
payment needed during the term, as long as the reason was reasonable and justifiable, they are
given a form of promissory note which must be filled out by the student. The promissory note
CAGAYAN STATE UNIVERSITY
SANCHEZ MIRA
COLLEGE OF ARTS AND SCIENCES
should indicate when will the balance be paid and should be approved and signed by the CEO.
After that, the student should pass the promissory note to the accounting office because it will
Problems Encountered
During his stay at PNB- Sanchez Mira, he encountered some problems that
motivated him to work harder. He hardly looked for some of the files they were asking him to
search because there were so many documents. He had overcome this problem because situations
like this only needs patience. Another problem encountered by the trainee was that some
customers have difficulty in filling out forms. The trainee was able to address the problem by
The trainee also faced a minor problem in CSU – SM Accounting Office. It is that
the trainee doesn’t know all the faculties and staffs of CSU so he always asks his trainers who
Values Learned
During the intern’s training, he was able to learn work values. One of them is
professionalism. He learned to set aside his personal problems and emotions from work and did
the tasks as how they should be done. Politeness is not missed; he courteously greets employees,
clients and even his co trainees. Punctuality was also observed by the trainee. Being punctual at
CAGAYAN STATE UNIVERSITY
SANCHEZ MIRA
COLLEGE OF ARTS AND SCIENCES
work represents your dedication to your job. That is what the trainee observed from each
employee from the whole duration of his training. Objectivity was also one. The trainee was able
to cater the needs of the clients fairly without considering who and where they came from.
Lastly, perseverance, though some tasks are time-consuming, the trainee learned that being
persistent in every job is essential. Though the activities are routinely, the trainee performed the
tasks actively.
CONCLUSION
On the job training brought him inspirations to attain his goals in the future. On his
training, he learned a lot such as improving his self-confidence in socializing with people and
The trainee familiarized himself with the transactions of both entities he was deployed to.
He faced various problems but still managed with the help of other employees and his co-
trainees. The job training is worth the time and effort. For him, nothing beats experience.