Republic of the Philippines

LAGUNA STATE POLYTECHNIC UNIVERSITY

San Pablo City Campus

NARRATIVE REPORT

Presented to:

COLLEGE OF BUSINESS MANAGEMENT AND ACCOUNTANCY

In Partial Fulfillment of the Requirement of the Degree of

BACHELOR OF SCIENCE IN OFFICE ADMINITRATION

Prepared by:

JOAN L. PLETO

Submitted to:

MS. ELAINE JOY C. APAT

OJT Coordinator
 Table of Contents

Acknowledgement

Preliminaries

Biographical Data

Introduction

Company Profile

Brief History

Mission, Vission, Goals and Objectives

Type of Business, Industry, Products or Services Offered

Organization Structure

Company Host/ Partners

The Training Experience

Activity Report

Weekly Summary Report

OJT Pictures with Caption

Performance Appraisal Report

References

Appendices
Daily Time Record

Memorandum

Certificate of Completion

Curriculum Vitae
 Acknowledgement

With deepest gratitude and appreciation, the interns humbly give

thanks to the people who, with all they can, helped in making this On-the-

Job Training Program possible.

Above all, to our Almighty God for all the blessings and guidance He

showered upon us for the past, for today, and for the future.

To the institution the interns are studying at, Laguna State

Polytechnic University, San Pablo Campus, where the interns continuously

grow as a Bachelor of Science in Office Administration student, for the

opportunity to be educated.

The interns would also want to acknowledge their family for their

support and guidance. For the love and trust that they gave them through

finishing this On-the-Job Training Program, without them, the interns are

nothing.

To Mr. Greg R. Ryes, Supervisor for his generous support, coaching

and companionship for my internship.

Special thanks to Ms. Elaine Joy C. Apat, OJT Coordinator for her

suggestions, guidelines and for sharing her knowledge to us and Mrs.

Desiree L. Wagan Dean of College of Business Management and

Accountancy for the efforts and guidance.

Lastly, the interns would like to thank all the people that helped and

gave advice and guidance about this On-the-Job Training Program and

their personal lives.

Preliminaries
 Biographical Data

Ms. Joan L. Pleto was born at Cabuyao Laguna Philippines on January

22, 2000. She was living with her parents for 22 long years, and she presently

residing in Municipality of Rizal Laguna.

She accomplished her primary education at Aldersgate Learning Center at

Castillejos Zambales in the year of 2012. She finished her Senior High at

Cristobal S. Conducto Memorial National High School at Rizal Laguna.

On June 2018, she enrolled herself for the Undergraduate program,

Bachelor of Science in Office Administration at Laguna State Polytechnic

University - San Pablo City Campus. She is looking forward to be part of any

organization in the said campus, soon.

Introduction

On-the-job Training is one means of strengthening and enriching students'

skills. Students pursuing a Bachelor of Science in Office Administration degree

are offered the opportunity to participate in so called On-the-Job Training, which

allows them to apply what they learned in school to their chosen agencies. It's

the start of the most incredible educational experience a BSOA student will ever

have. It is one way of instilling a sense of responsibility in them as they do the

tasks assigned to them by their supervisors and the rest of the office personnel.

It's also the time for a BSOA student to start honing the skills needed to work in

an office. Thus, a BSOA student has the opportunity to develop attitudes, skills

and understanding which is necessary in the field of office administration.

The On-the-Job Training offers BSOA students with a background of what

is really going on in a particular office. On-the-Job Training allows you to promote

positive values and build strong moral character among your coworkers and

community members. It is one of the variables that assists pupils in enriching and

strengthening their school-based knowledge. It's also one way of getting BSOA

students ready for the real world after school.

The ability of a trainee to complete work by following instructions and

fulfilling duties and obligations obediently and diligently can be used to determine

the student's growth.

As an intern I was assign in the Registrar Office of Laguna State

Polytechnic University- San Pablo City Campus starting in April 4, 2022 to May
31, 2022. I learned a lot of experience that I can enhance my skills and

knowledge which I have gained throughout my practical training I perceive as

very valuable component in my future career development.

Company Profile

Brief History

Laguna State Polytechnic University (LSPU) - San Pablo City is a public

educational institution located in San Pablo City, Laguna. Founded in 1957, the

school is one of the campuses under the Laguna State Polytechnic University

system. Currently, the university offers tertiary courses in Business, Computer

Studies, Engineering, Tourism, Hospitality Management, Teacher Education,

Criminology, Industrial Technology, Arts, and Sciences. The campus also opens

its admissions for students who are looking to pursue their graduate and post-

graduate degrees Education. LSPU - San Pablo is a campus duly recognized by

the Commission on Higher Education (CHED). In addition, the campus itself is

recognized as a Center of Development (COD) in Teacher Education. And since

its establishment, it has been active in providing quality education and committed

to helping students thrive in their chosen fields.

Mission

Lspu provides quality education through responsive instruction, destinctive

research, sustainable extensions and production services for improvement

quality of life towards nation- building.

Vision

The Laguna State Polytechnic shall be a center for sustainable

development, transforming lives and communities.

Goals

The COLLEGE OF BUSINESS MANAGEMENT AND ACCOUNTANCY

commits to produce highly skilled, competent, disciplined and well-trained

professionals in the field of business management and accountancy.

Objectives

The College of Business and Accountancy / aims to:

1. Develop the students’ full potential in the performance task in their fields of

specialization.

2. Ensure graduates’ success in qualifying Certificate Public Accountant/

Financial Analyst Professional Examination, national certification through

relevant instruction and adequate training programs.

3. Develop individuals whose values, aspiration and ideas shall promote,

enrich and disseminate Filipino values, traditions through relevant cultural

and social activities.

4. Develop students’ entrepreneur and management skills.

5. Equip prospective manpower imbued leadership and professional

competencies for response and effective service.

6. Develop globally competitive graduates with vision for continuing

professional growth and development.

7. Produce dynamic professionals who will match the need for manpower

industries to help advance the lives in local, national and global

communities.
 8. Promote distinctive research outputs that would alleviate the economic

condition of underprivileged people.

Type of Business, Industry, Products or Service Offered

Organization Structure

Company Host/ Partners

Training Experience

On the Job training is a must have experience for the students to gain

experience working in the situations that later on, they will encounter in a daily

basis. This will also help us students to improve our skills, gain more knowledge

to our field and be ready for the problems that we might encounter in the future.

Having 2 months in our OJT, I've experienced a lot while working in the school

registrar. The first thing I've accomplished was sorting documents. This task

takes time to sort documents since there's a lot of students enrolled and

unenrolled in school. Next is arranging the files alphabetically and this was the

hardest task that I've encountered so far since you need to do it manually and

correctly arranged. I've also experience releasing the documents such as TOR,

CAV, Good moral etc. And lastly, looking for the students who were enrolled and

not enrolled in the school portal is the easiest task for me because you can easily

search the surname of the student or their institutional account to know if they

were really enrolled or not.

While having this OJT experience the school problems that I’ve

encountered are lack of employee since the office of the registrar are short

staffed the work load progress is slow which will reduce workplace productivity,

and engagement in the students. Slow process will cause delay for the students

to wait for a long time. Sometimes there is a case of missing documents due to

the poor job performance of the staff in charge.

The improvement that I’ll suggest to the registrar office is hiring more

office staffs to improve the performance and increase the skill set of their
workforce. Having more staffs will help to grow the registrar’s office and bring

added value to the team with fresh ideas and expanded perspectives.
 Activity Report

Daily Accomplishment Report

Student Trainee : Joan L. Pleto

Company : Registrar Office

DAILY WORK ACTIVITIES

WEEK 1

DAY DATE DAILY NO. OF

ACCOMPLISHMENTS WORKING
HOURS
MONDAY APRIL 4, 2022 Releasing Documents 8
TUESDAY APRIL 5, 2022 Arranging Cor
Alphabetically 8
WEDNESDAY APRIL 6, 2022 Encoding 8
THURSDAY APRIL 7, 2022 Encoding 8
FRIDAY APRIL 8, 2022 Encoding 8
TOTAL NO. OF HRS 40

Certified By: ___________________

Mr. Greg R. Reyes
 WEEK 1

This first week of my On-the-Job Training, we have been oriented by Ms.

Elaine Joy C. Apat about the waiver, contract and rules and regulations of this

internship. After the orientation we have proceed to our assigned work station to

do our duties. We have met the supervisor of Registrar Office and we introduce

ourselves to him. I was very excited to start the internship to gain more

knowledge and to helped me to grow as an individual to develop my skills for

training with real experience for faster adaptation to a new job.

While we are in duty, Sir Gerald guided us to release the documents of the

students in Laguna State Polytechnic University – San Pablo City Campus. He

told us to arranged it alphabetically and also teach us how to fill up the request

form to get the documents like TOR, CAV, Certificate of GWA, Good Moral and

etc. lastly sir Gordon gave me a tasked to arranged the COR in alphabetical

order and separating the male and female from first year to fourth year

criminology students.

I was very nervous during my internship because it was my first time to

meet the faculty staff, I am so glad that they are kind and friendly and didn’t feel

that I am not welcome in the office. So that we may have a good conversation, I

addressed them with respect and a pleasant voice.

 Daily Accomplishment Report

Student Trainee : Joan L. Pleto

Company : Registrar Office

DAILY WORK ACTIVITIES

WEEK 2

DAY DATE DAILY NO. OF

ACCOMPLISHMENTS WORKING
HOURS
MONDAY APRIL 11, Sorting of Documents
2022 Enrolled and 8
Unenrolled; Inserting
the Documents in
alphabetical order
TUESDAY APRIL 12, Inserting of COR;
2022 Sorting of Documents 8
Enrolled and
Unenrolled

WEDNESDAY APRIL 13,

2022 Encoding 8
THURSDAY APRIL 14, ---
2022
FRIDAY APRIL 15, HOLYWEEK ---
2022
TOTAL NO. OF HRS 24

Certified By: ___________________

Mr. Greg R. Reyes
 WEEK 2

Second week of my internship in Registrar Office it was a good experience

and all the faculty staff was very kind to us. In my first day of OJT Sir Gordon

gave me a task about inserting the documents of different departments like BS

Criminology, BS Psychology and BS Biology from first year to fourth year

students. Also, we insert and sort the documents in alphabetical order of

enrolled, unenrolled and graduate students in Laguna State Polytechnic

University – San Pablo City Campus.

On the other day Mam Jobelle gave me a task to insert the COR of the

active students and to remove the other documents of the students who’s no

drop, transferee and unenrolled from first year to fourth students from BSIT

department. I enjoyed executing the tasks allocated to me throughout my On-the-

Job-Training days.
 Daily Accomplishment Report

Student Trainee : Joan L. Pleto

Company : Registrar Office

DAILY WORK ACTIVITIES

WEEK 3

DAY DATE DAILY NO. OF

ACCOMPLISHMENTS WORKING
HOURS
MONDAY APRIL 18,
2022 Sorting of Documents 8
TUESDAY APRIL 19, Inserting of Cor;
2022 Sorting of Documents 4
WEDNESDAY APRIL 20,
2022 Encoding 8
THURSDAY APRIL 21,
2022 Encoding 8
FRIDAY APRIL 22,
2022 Encoding 8
TOTAL NO. OF HRS 36

Certified By: ___________________

Mr. Greg R. Reyes
 WEEK 3

During my OJT we continue to do our task to sorting the documents of the

students. While we do our duties in the office, Mam Gwen asked me to give a

task to sort the documents of the non-active students. The other day I assigned

to insert the COR of first year criminology students. This day of our intern will

give me more knowledge on how to organized the documents in the registrar

office.

This third week was a challenging for me, I gained a lot of knowledge not just

academically, but also socially, because I learned to adjust to the people I was

with and to socialize with them in a positive manner. Despite the fact that some

of the staff there aren't particularly nice, I was able to handle the situation

effectively.
 Daily Accomplishment Report

Student Trainee : Joan L. Pleto

Company : Registrar Office

DAILY WORK ACTIVITIES

WEEK 4

DAY DATE DAILY NO. OF

ACCOMPLISHMENTS WORKING
HOURS
MONDAY APRIL 25, Inserting of COR in
2022 alphabetical order; 8
Sorting of Documents
TUESDAY APRIL 26, Sorting the Documents
2022 and arranged it 8
alphabetically
WEDNESDAY APRIL 27,
2022 Encoding 8
THURSDAY APRIL 28,
2022 Encoding 8
FRIDAY APRIL 29,
2022 Encoding 8
TOTAL NO. OF HRS 40

Certified By: ___________________

Mr. Greg R. Reyes
 WEEK 4

On the fourth week of my On-the-Job Training, I continued the task what

were assigned to me, this task helped me to grow as individual intern. While we

continue to inserting the Cor of the students, I sort the documents of criminology

students in drawer. The next day Mam Gwen asked me again to sort the

documents and arranged it alphabetically. It is hard at first because it is our first

time in sorting out many documents at the same time.

My supervisor gave me another task in encoding the information of the

students in the campus. And then we were instructed to double check the list of

information of the students. This week was not as busy as the previous week, but

I enjoyed it because I completed new tasks. I was also starting to be comfortable

with the faculty staff as well because they are very kind and polite to me.
 Daily Accomplishment Report

Student Trainee : Joan L. Pleto

Company : Registrar Office

DAILY WORK ACTIVITIES

WEEK 5

DAY DATE DAILY NO. OF

ACCOMPLISHMENTS WORKING
HOURS
MONDAY MAY 2, 2022 Sorting the Documents
and arranged it 8
alphabetically
TUESDAY MAY 3, 2022 HOLIDAY ---
WEDNESDAY MAY 4, 2022 Encoding 8
THURSDAY MAY 5, 2022 Encoding 8
FRIDAY MAY 6, 2022 Encoding 8
TOTAL NO. OF HRS 32

Certified By: ___________________

Mr. Greg R. Reyes
 WEEK 5

Today is my fifth week as an intern in the Registrar's Office. As usual its

Monday that's why we need to attend the flag ceremony. After the flag ceremony,

we started to finish what we've doing last week. Same as the previous week, I

sort all the documents and arranged it alphabetically. During the fifth week of my

On-the-Job Training, I started having normal conversation with the faculty staffs.

In comparison to my first week of training, I became more at ease with

them. I also began to interact with others, particularly those in positions of

authority. I learned how to deal with certain scenarios and adapt to the

environment in which I am performing my On-the-Job Training. I believe that not

only my skills and knowledge, but also my personality as a student today and as

a future professional, were created during my training. This OJT really helped me

to be more determined and to be more competitive in everything that I do in life.

 Daily Accomplishment Report

Student Trainee : Joan L. Pleto

Company : Registrar Office

DAILY WORK ACTIVITIES

WEEK 6

DAY DATE DAILY NO. OF

ACCOMPLISHMENTS WORKING
HOURS
MONDAY MAY 9, 2022 ELECTION DAY ---
TUESDAY MAY 10, 2022 Searching for students
who were enrolled and
not enrolled through 8
system portal
WEDNESDAY MAY 11, 2022 Encoding 8
THURSDAY MAY 12, 2022 Encoding 8
FRIDAY MAY 13, 2022 Encoding 8
TOTAL NO. OF HRS 32

Certified By: ___________________

Mr. Greg R. Reyes
 WEEK 6

Another week for another set to do. The first thing I did is searching for

students who were enrolled and not enrolled in Laguna State Polytechnic

University – San Pablo City Campus through system portal. I check the names of

the students one by one through institutional accounts to see if they are enrolled

in the 1st semester. After checking the institutional accounts, I made a list of

names who have completed the requirements.

 Daily Accomplishment Report

Student Trainee : Joan L. Pleto

Company : Registrar Office

DAILY WORK ACTIVITIES

WEEK 7

DAY DATE DAILY NO. OF

ACCOMPLISHMENTS WORKING
HOURS
MONDAY MAY 16, 2022 Sorting the Documents
and arranged it 8
alphabetically
TUESDAY MAY 17, 2022 Releasing Documents 8
WEDNESDAY MAY 18, 2022 Encoding 8
THURSDAY MAY 19, 2022 Encoding 8
FRIDAY MAY 20, 2022 Encoding 8
TOTAL NO. OF HRS 40

Certified By: ___________________

Mr. Greg R. Reyes
 Daily Accomplishment Report

Student Trainee : Joan L. Pleto

Company : Registrar Office

DAILY WORK ACTIVITIES

WEEK 8

DAY DATE DAILY NO. OF

ACCOMPLISHMENTS WORKING
HOURS
MONDAY MAY 23, 2022 Inserting the
Documents 8
TUESDAY MAY 24, 2022 Sorting the Documents
and arranged it 8
alphabetically
WEDNESDAY MAY 25, 2022 Encoding 8
THURSDAY MAY 26, 2022 Encoding 8
FRIDAY MAY 27, 2022 Encoding 8
TOTAL NO. OF HRS 40

Certified By: ___________________

Mr. Greg R. Reyes
 Daily Accomplishment Report

Student Trainee : Joan L. Pleto

Company : Registrar Office

DAILY WORK ACTIVITIES

WEEK 9

DAY DATE DAILY NO. OF

ACCOMPLISHMENTS WORKING
HOURS
MONDAY MAY 30, 2022 Inserting the
Documents 8
TUESDAY MAY 31, 2022 Releasing Documents 8
TOTAL NO. OF HRS 16

Certified By: ___________________

Mr. Greg R. Reyes
OJT Pictures

Performance Appraisal Report

References

Curriculum Viate