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  • Flow Chart For Customer Complaint Handling

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    Vinod Sale
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    This process flow chart outlines the steps Supreme Plastics takes to handle customer complaints, which includes: 1) updating a customer complaint register upon receipt, 2) reviewing the complaint, 3) taking corrective and preventive actions, 4) replying to the customer with the actions taken or planned, 5) obtaining customer feedback, and 6) monitoring the effectiveness of the corrective and preventive actions.

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    Flow Chart for Customer Complaint Handling

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    This process flow chart outlines the steps Supreme Plastics takes to handle customer complaints, which includes: 1) updating a customer complaint register upon receipt, 2) reviewing the complaint, 3) taking corrective and preventive actions, 4) replying to the customer with the actions taken or planned, 5) obtaining customer feedback, and 6) monitoring the effectiveness of the corrective and preventive actions.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    419 views1 page

    Flow Chart For Customer Complaint Handling

    Uploaded by

    Vinod Sale
    This process flow chart outlines the steps Supreme Plastics takes to handle customer complaints, which includes: 1) updating a customer complaint register upon receipt, 2) reviewing the complaint, 3) taking corrective and preventive actions, 4) replying to the customer with the actions taken or planned, 5) obtaining customer feedback, and 6) monitoring the effectiveness of the corrective and preventive actions.

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    © All Rights Reserved
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    of 1

    SUPREME PROCESS FLOW CHART

    PLASTICS
    REF. NO. PFC-02

    Handling Customer REV. NO. / DATE 00 / 01/08/2013


    Complaint PAGE NO 1 OF 1

    Receipt of Complaint
    from Customer

    Update Customer
    Complaint Register

    Review Of Customer
    Complaint

    Taken Corrective Action &


    Planned for Preventive
    Action

    Reply to Customer
    Regarding CA/PA Taken
    or Planned

    Customer Feedback

    Monitor Effectiveness Of
    CA / PA

    PREPARED BY APPROVED BY

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