INTERNSHIP REPORT

Internship Report Presented in Partial Fulfillment of the Requirement

For the degree- Environmental Science

Submitted To:

Academic supervisor

Ms. Tasneem Shahrukh

Lecturer A,
Department of Media and Communication,
School of Liberal Arts & Social Sciences,
Independent University, Bangladesh.

Submitted By
Jannatul Ferdoushey

ID: 1522124

Semester: Autumn 2020

Submission Date: February 11, 2021

1
LETTER OF TRANSMITTAL
February 11, 2021.

Ms. Tasneem Shahrukh,

Lecturer A,
Department of Media and Communication,
School of Liberal Arts & Social Sciences,
Independent University, Bangladesh.

Subject: Submission of internship report

Dear Sir,
It is my pleasure and honor to submit my internship report required for the completion of my
Bachelors in Social Science degree at Independent University, Bangladesh. The practical
experience during my internship at VIOLIN LUBRICANT has been a rewarding and enlightening
one. I hope that I have been able to reflect that in this report.
I have worked at VIOLON LUBRICANT as an intern for the past 4 months (January 2019 to
March, 2019). It has been a great experience and it was an even bigger pleasure having the
opportunity to work in the company. I have thoroughly enjoyed preparing this internship
report which has contributed significantly to my understanding on the essentials and
importance of practical knowledge. I express my special gratitude to Ms. Tasneem Shahrukh
for dedicating your valuable time and helping me whenever needed.
Thank you for your kind cooperation.

Obediently Yours,

Jannatul Ferdoushey; ID: 1522124

Department of Media and Communication,
School of Liberal Arts and Social Science,
Independent University, Bangladesh.

1
 TO WHOM IT MAY CONCERN

This is to certify that Jannatul Ferdoushey; ID: 1522124, a Student of Media and
Communicati on Department from Independent University, Bangladesh (IUB),
Bashundhara, Dhaka has successfully completed the Internship, scheduled from 01-
01-2019 to 31-03-2019. During the Internship Period, she paid due attenti on to her
work. I wish her every success in life.

Mohammad Hasibur Rahman

CHAIRMAN

Violin (PVT) Ltd.

House#385/2/C, TV. Tower Road Rampura, Dhaka-1219.

E-mail: chairman@violinbd.com

2
ACKNOWLEDGMENT

First of all, I am very much grateful to Allah, that He gave me the blessings to fi nish
this report properly. I would like to express my gratefulness and grati tude to all those
who gave me the possibility to complete this report.

The time I spent at Violin Lubricant as an intern from September to December was a
memorable one for me as it was rich in experience sharing and helped me discover
my potenti al. I am very delighted to work here. This report would not have been
possible without the contributi on and collaborati on of others.

A special thanks to the dean of our department Prof. Dr. Taiabur Rahman, also thanks to my
faculty advisor and instructor Ms. Tasneem Shahrukh whose help, stimulating suggestions and
encouragement helped me to coordinate in writing this rep ort.

Violin Lubricant is obligated with a big round of applause because of their huge effort
to build this report. I would like to thank Mohammad Hasibur Rahman , Chairman,
Violin Lubricant, for giving me the chance to do internship in this company and for
giving me valuable advices and suggesti ons to complete the whole thing in a right
manner. I am very thankful to him for his encouragement and helpfulness along the
internship program. He has been a mentor, a friend, and an advisor throughout my
whole internship experience. Thanks to all my colleagues who inspired, encouraged
and fully supported me in every trial that came along the way. To all of you, I extend
my deepest gratitude.

Without the help of the particular that menti oned above, I would face many
diffi culti es while doing this. Therefore, I convey my grati tude to them sincerely.

3
 Table of Contents

LETTER OF TRANSMITTAL...............................................................................................................1

TO WHOM IT MAY CONCERN.........................................................................................................2

ACKNOWLEDGEMENT.....................................................................................................................3

EXECUTIVE SUMMARY....................................................................................................................6

CONTENT.........................................................................................................................................7

About The Internship Programme.............................................................. .....................7

Lubricant...............................................................................................................7

Why Violin Lubricant.......................................................................................................7

INTRODUCTION...............................................................................................................................8

DESCRIPTION OF THE COMPANY....................................................................................................9

POSITION AND DESCRIPTION OF DUTIES.....................................................................................10

My position title.........................................................................................................................10

Working experience (Duties/Responsibilities)..........................................................................10

COMPANIES OF VIOLIN LUBRICANT.............................................................................................11

Company organization chart ................................................................................................11

Activities of the company......................................................................................................12

PRODUCTS OF THE FACTORY.........................................................................................................12

Virgin base oil.........................................................................................................................13

Additives:...............................................................................................................................13

Lubricant:...............................................................................................................................13

Quality service.......................................................................................................................13

4
 Laboratory service.................................................................................................................13

Environment.........................................................................................................................13
Lubricant manufacturing:......................................................................................................13

Before the mixing process:....................................................................................................13

The mixing process:...............................................................................................................13

Skills and qualification:.................................................................................................................14

Office experience..........................................................................................................................15

Conclusion .....................................................................................................................................18

References.....................................................................................................................................19

5
EXECUTIVE SUMMARY

The purpose of this report is to fulfill the Internship requirement for the undergraduate program in
Media and Communication at the Independent University, Bangladesh (IUB). This report includes an
account of the duties and responsibilities that were assigned to me as an intern at Violin Lubricant. The
report also describes my experiences and the lessons learnt working with the Violin Lubricant Unit
team over the last three months.

In this competitive arena of business organizations are trying their level best to wrap up the best
feedback from the market place. Violin Lubricants is a growing company which has not expands its
business unit yet. They basically are focused on the great demanding sector – the lubricating oil sector
of Bangladesh. As the population and urbanization grows rapidly the demand of production rises as
well. Meanwhile, the existing companies are not capable to fulfill the increasing demand. To enter into
the market in a strong way, skilled human resources are very much vital. As we all know that human
resource is like the life and blood of every company, because skillful talents are the sources of getting
competitive advantages. They need continuous upgrade of their skills, knowledge and attitudes as per
the nature of the products and services.

During my six weeks Internship in Violin Lubricant, I worked as an intern and learnt the basics of a lot
of things, event management and working in the field. I also was involved in other Violin Lubricants
activities such as teaching, fair, workshops and conference, etc. Each section talks about activities and
my learning of the company and how to successfully be a good and effective work. It is undoubtedly
true that this internship has impacted a great influence in my career plan.

I would like l/to recommend more Lubricants Company to open their doors for the students to learn
practically, who are studying in environmental science or management, to help build their capacity and
compatible for various job challenges

6
CONTENT

About The Internship Program

School of Liberal Arts and Social Science at Independent University, Bangladesh has designed
internship programs which entail attaching students to various organizations so that they can
have a practical insight on what they learn theoretically at school. Internship program is
important for enhancing technical and soft skills of students who are the future workforce.
Under this program, students engage themselves in organizations where people are the center
of a wide range of programs and projects. Violin Lubricant is one of the best companies in
Dhaka city.

Lubricant:
A Lubricant is a chemical substance which is combination of base oil + additive which is used for
the following purposes:

1. Reduce friction/wearing of metal

2. Reducing generation of heat
3. Disperse contaminants
4. Protection from rust and corrosion
5. To seal gaps

Lubricants containing oil have additives which enhance or add some additional properties to
the base oil.

Why Violin Lubricant?

Violin Lubricant works focus on wide range of educational issues including product
development. I have my particular research interest in the same area. Therefore, to gather
practical knowledge in the field of study, I have worked in Violin Lubricant. I always wanted to
work in an area where I can relate my courses practically and work for the environmental
development as well as my country. Violin Lubricant is a great platform for me to show my best
work in the field of my interest.

7
 INTRODUCTION
The report contains a description of my 4 months of internship pursued as a mandatory
requirement for the undergraduate program of BSS in Media and Communication by the School
of Liberal Arts and Social Science of Independent University, Bangladesh.

An internship is important because it can present an individual with new skills and
opportunities that one would not receive otherwise. Interns not only gain technical knowledge
within the industry of their choice, but they also learn how to interact with professionals in a
workplace setting, and develop essential soft skills like time management, organization,
adaptability, problem-solving and teamwork. Internship helps one gaining industry knowledge,
figuring out own interests, creating new interests, connecting you to industry professionals,
allowing you to learn in a safe environment, giving you the opportunity to get paid to learn,
providing possible credit for your college degree, allowing you to potentially gain more
internship opportunities, creating a unique travel experience, inspiring you to learn more about
an industry, teaching you about the importance of work-life balance.

Lubricant sector is one of the fastest growing sectors of the economy of Bangladesh. Lately the
government has focused on the gradual rising demand of this sector. Violin Lubricants requires
expert human resource which is remarkably different from the other service sector companies.

A well-carried training program can help the firm to succeed. A program labeled with the
company’s strategy and objectives in mind has a high probability of improving productivity and
other goals that are set in the training mission of this lubricant company. Violin Lubricants has
well developed infrastructure for the employee as well as other interested candidates. Different
types of training programs are held in the office compound. These bring a positive environment
of learning. The learning environment provided by Violin Lubricants is a function of their
organizational culture.

8
 DESCRIPTION OF THE COMPANY

Chairman Mohammad Hasibur Rahman

Head office Address House#385/2/C, TV. Tower Road Rampura,

Dhaka-1219.

Factory Address Chittagong

Phone Number 01708534001

Main Customer Well food, Walton

9
POSITION AND DESCRIPTION OF DUTIES

My position title:
I HAVE been working in Violin Lubricant as an internee for four months. Already I mentioned
that the reason for choosing this company for internship experience was that it is one of the well-
established companies in our city. Although an internet is not a permanent employee of the
company but can get a lot of knowledge and skills in this very short period and so did, I took it as
opportunity for me and my career and tried as many skills as I could.

The management and other staff of this company have been very cooperative and guided me
throughout my internship period. They treated me like the employee of the company and took
my full time to work in the company for me to get used to of working in an organization.it was
for the first time in my life when I felt that there are some practical and reasonable assignments
in front of me and I tried to complete each and every task with full of my responsibilities and
capabilities.

Working experience (Duties/Responsibilities)

During the internship in Violin Lubricants some duties and responsibilities were assigned to me
and I have to complete these tasks with my full attention and responsibilities. Here I am giving
some little bit detail of these duties and responsibilities:

 My primary duty was to assist my boss who was the chairman Mr.Hasibur Rahman.
 Delivering products quality information to the customers in a simple way so that they can
easily get it.
 Providing product sample to the customers
 Providing creative pattern of each product to the boss
 Making delivered product lists
 Checking the packaging of each products before the delivery so that the staffs can easily
correct the mistakes.
 Assemble personal and benefits files(maintain these files and keep them up to date)
 Evaluation of progress report

10
 Every week visit the factory and worked at factory laboratory to test the mixing method.

11
Companies of violin Lubricant

Company organization chart:

Currently Violin Lubricant employs 28 people. The general organization chart reflects the organization of
Violin Lubricants.

CHAIRMAN

Chief Executive Managing Director Production

Director

Marketing Director General Manager

12
Activities of the Company:
The Violin Lubricant manufacturing unit activities are:

 Receipt and storage of base oils

 Receipts of certain bulk additives, packaged additives and imported or local finished
products.
 The manufacture of lubricants by mixing base oils and additives
 Transfer and packaging of finished products in their respective packaging and storage
 The control by the laboratory of the quality of raw materials and finished products.
 The loading of lubricants packaged in bulk
 Management of lubricant stocks: packaged, imported or manufactured by the unit.

Products of the factory:

Virgin base oil: The base oil, which are used by Violin Lubricant for the manufacture of
lubricants, belong to the family of paraffin’s. They are essentially characterized by an index
of high viscosity. (CT, 2006)

Additives: The technological evolution of the thermal engines forced the oil companies to
follow this progress in regularly developing new products lubricating oils that meet the
news requirements of automakers for the purpose of better customer satisfaction.

Lubricant: Blending products several types of lubricant-

There are 4 groups of lubricating oils. They are classified as follows:

 Group 100:motor oils
 Group 200:extreme pressure oils
 Group 300:hydraulic oils
 Group 400:the oils without ash

13
Manufacturing and packaging service: this service mixes the base oils and additives to obtain the
lubricants that will then be packaged in cans or drums.

Quality service: Following the constant concern of the quality and the preservation of the
image of Violin Lubricant brand, it has been decided to create the ‘empty pack quality manager
‘post, which deals with the quality aspect of empty packages during all stages of lubricant
manufacture, from the reception to the storage in the stores to the delivery to customers.
(Petroleum Lubricating Oil andGrease Manufacturing, 1997)

Laboratory service: The oils undergo laboratory controls at each stage of the manufacturing
and packaging. Hence, the role of the laboratory is to practice various tests to check the product
conformity, at all stages, to customer standards and requirements.

Environment: In general, Violin lubricant applies a strict environmental policy. factory waste
is not directly thrown, it must be processed by specialist recycling company’s .in a particular
way, and violin lubricant does not release any hazardous waste.

Lubricant manufacturing: The principle of manufacturing is the mixing between the base oil
and the additives. This mixture is carried out in the blending.

Before the mixing process: they often have very viscous additives, which makes it difficult
.they must increase the temperature of the base oil to reduce viscosity. The heating is finished in
the boilers.
14
The mixing process: The additives are added to the heated base oil while respecting a specific
value, viscosity, concentration, metals etc.

Skills and qualification:

I have spent four months in Violin Lubricants. During my internship period I have gained some
skills and qualifications which have stated as under:

 Work with team

During my internship I work with all staff of Violin Lubricant and here I learned about
How to work with all staff, it’s very helpful for me in showing good professional
behavior with all employees. How to treat with subordinate and high authority I learned
from the bank environment.
 Computer skills
In the modern era knowledge about computer has much important because every work is
done on computer so my internship in Violin Lubricants also help me in improve my
technical computer skills because where I done my work almost all my supervisor used
computer and I enter data in computer
 Communication skills:
Violin Lubricants during my internship period improves my communication skills.
 Discipline: during my internship in Violin Lubricants one skill develops in me is
discipline. Every work is done in under proper rule and regulation.
 Practical experience: I have got practical experience of working in an organization with
the help of the opportunity of doing internship in Violin Lubricants.
During my internship period ,my manager provide me opportunity to sit in departments
like general banking, report progress, utility bills departments, and advance department. I
have been assigned different task in different departments and under my supervisor I have
learn what nature of task performed in each departments, my supervisor tried to best to
give me knowledge related to these departments.
They not irritated from any question which I asked from them, they fully cooperated me
to understand the function they perform in department. I observe many functions which
supervisor perform in in departments I have got a lot of knowledge.
15
  Responsibilities: every employee of an organization has to undertake some
responsibilities on the behalf of the organization. Its duty of an employee to fulfil these
responsibilities.

OFFICE EXPERIENCE

Formal vs Informal
At the beginning I thought that in the factory, the executives will appear as formally dressed and
the workers will be dressed in their organizational uniform. I was amazed to see that the
executives were not even worried about being that formal strictly. They value work more than
the appearances and to them the outfit doesn’t matter always. They were strict about their time
schedule and working hours, 9 AM to 6 PM. They appear in formal outfit on the days of buyer’s
inspections or on any other importance. Everyone is free to work on their goal freely within the
time schedules. (NPCS, 1998)

Influence of internship
The internship has changed my views about my career plans and study plan slightly. The
practical experience of internship which I have gained from Violin Lubricants will help me as
reference of future job. This experience will not only help me to get the job, but also to help in
better performing the job due to the practically experience in different activities. Before joining
the internship, I was planning to do my Masters on a good subject before getting into a work life.
But now I am thinking to gather some experiences about the work I am going to build my career
with. Then will pursue the masters for further studies. I have a plan to go for higher studies if
possible. I will continue on that way while working.

Theories: Academic vs. Practical

There is a big difference between the world of academic learning and the world of practical
practice and experimental learning. I am glad that I have the ability to experience both. In the
16
academic life, we learn a lot of theories and we get graded on how much we learn. In the
practical practice, we get a chance to apply what we learned in theories. Also, in the practical
practice, a person needs to be more creative and updated.
Staff interaction:

I have learned a lot from my superiors and other colleagues during my internship. I have learned
about the importance of interactions between the higher level and lower level employees. The
importance of respect and valuation of an employee and worker in the factory is very important
to run the processes smoothly. The internship is a learning process, while to be kept in mind that
everybody should be respected and valued regardless of their position.

I got to do my factory laboratory work under one of the best teams of violin lubricants group.
The team that keeps the environment clean and safe to be continued further. The staff of the
department has helped me tremendously under every circumstance in every possible way. I faced
many difficulties during the assigned work but staffs have always eased my way to complete my
task in the allotted time. They have corrected me in many calculations and during the data
collections. My colleagues were always there to prepare me before the presentations.

What I learned?

I. Use the proper name

Please when you introduce yourself make staffs/colleagues use your official name (Ms.
Ferdoushey or Ms. Zohra). It seems to be unfamiliar to use official name.
II. Get along with everyone Relationships one of the most important things. Actually, you
will be kind of bridge between boss and office colleagues. Use this good advantage
wisely.

III. Be busy. Make yourself busy, it does not mean to be out of your mind.it means to do your best
all the time. Boss will give you a job. even it will be a break, enjoy your break time to do your
best.
IV. Don’t be afraid of speaking English I wasn’t good at English. Even now I’m perfect. But
think about Bangla. We are still learning Bangla and we will as long as we live, even
though Bangla is our first language same as English.so don’t be afraid of speaking
english.do not push yourself. We don’t have to be perfect.
17
 V. Don’t forget god is always with you this is the main advice I really want to say. For sure you
will have such a hard time during this program. God has a plan for you. That’s why he gives you
hard time. Do not be frustrated. God will show you how much looks after you through everyone
around you.
CONCLUSION

Undergoing the internship programme was a great experience. I have attained new knowledge, skills
and met so many new faces from various specializations. I have achieved several of my learning goals. I
got the insight of professional practice and became pragmatic in my view of professionalism. This
programmes has also improved my thinking and analytical skills including strengthening my inherit
ability to work in a multicultural and multisectoral environment. I am really proud to have worked as
an intern in the programme carried out through my university discipline.

18
 References

 CT. (2006). Concord Tecnosoft. Denmark: Concort Tecnosoft. Retrieved from

https://projectreports.eiriindia.org/product/24-project-reports-lubricating-oils-
greases-break-oil-bitumen-transformer-oil-reclamation-used-engine-oils-
cutting-oils/

 (2007). Lubricating Oil. Chicago: ABB. Retrieved from

https://library.e.abb.com/public/2d43b289a5c54d27bb747b898e60045e/FRA
BB_IA_Lubes&Greases_EN042018.pdf

 NPCS.(1998). NPCS. Columbia: www.entrepreneurindia.co. Retrieved

from https://www.entrepreneurindia.co/Document/Download/Petroleum
%20Lubricating%20Oil%20and%20Grease%20Manufacturing
%20Industry.%20Lube%20Oil%20Blending%20Plant.%20Industrial
%20Lubricants,%20Oils%20and%20Greases%20Production.-
275045-.pdf”

 (1997). Petroleum Lubricating Oil and Grease Manufacturing. U.S: Economic

Cencus. Retrieved from https://www.census.gov/prod/ec97/97m3241d.pdf

19