OBJECTIVE

Entry-level IT support professional seeking a full-time role

Syed Zahid Khadri
Aspiring IT Engineer
in Information Technology. Recently completed the
Google IT Support Professional Certificate — an eight-
month IT support program that covers troubleshooting,
customer service, networking, operating systems, system
administration, and security, and includes hands-on labs.
Experience in providing enterprise-level assistance to
customers, diagnosing and troubleshooting software and
hardware problem, and helping customers in installing
applications and programs. Resolving network issues,
configuring the operating system, and using remote
desktop connections to provide immediate support.

EDUCATION
2018 - 2021
BACHELOR OF COMPUTER APPLICATION
from Gulbarga University

CERTIFICATIONS
Knowledge of
PURSUING
CISCO CCNA
Microsoft MCSA

Knowledge of WORK EXPERIENCE

SAP It Solutions - (07/2017 - 06/2018)
Hardware & Network Engineer
Assembling & disassembling the computers.
Solving the regular upcoming Hardware issues.
Routing & configuring the Network & LAN cables.
Knowledge of Connecting the printers with the desktops & laptops.

SKILLS
Installing Windows Servers in Host and
Compute Environments
Contact
Implementing Domain Name System (DNS)
Installing and Configure Active Directory Domain
9901096332 Services (AD DS)
itszahid.khadri@gmail.com Implementing Dynamic Host Configuration
(DHCP)
RAICHUR, INDIA Hardware Troubleshooting