DEPARTMENT OF JUSTICE

OFFICE OF THE CITY PROSECUTOR OF LEGAZPI

Hall of Justice Bldg., Legazpi City

CITIZEN’S CHARTER
I. Mandate:

The Department of Justice (DOJ) derives its mandate primarily from the Administrative Code of 1987 (Executive Order No. 292). It carries out this mandate through the
Department Proper and the Department's attached agencies under the direct control and supervision of the Secretary of Justice.

Under Executive Order (EO) 292, the DOJ is the government's principal law agency. As such, the DOJ serves as the government's prosecution arm and administers the
government's criminal justice system by investigating crimes, prosecuting offenders and overseeing the correctional system.

The DOJ, through its offices and constituent/attached agencies, is also the government's legal counsel and representative in litigations and proceedings requiring the services
of a lawyer; implements the Philippines' laws on the admission and stay of aliens within its territory; and provides free legal services to indigent and other qualified citizens.

II. Vision:

A just and peaceful society anchored on the principles of transparency, accountability, fairness and truth

III. Mission:

Effective, efficient and equitable administration of Justice

IV. Service Pledge:

We undertake to provide every person equal access to justice, to faithfully safeguard constitutional rights and ensure that n o one is deprived of due process of law.

Our commitment is to advocate for reforms in partnership with our stakeholders, to simplify processes and to re-engineer systems to best serve our constituents.

We shall work with honor and integrity for the institution, for God and Country.

V. Service Specification:

1. Receiving Criminal Complaints for Preliminary Investigation

A preliminary investigation is an inquiry or proceeding to determine whether there is a sufficient ground to engender a well-founded belief that a crime has been committed
and the respondent is probably guilty thereof and should be held for trial.

Office or Division: Office of the City Prosecutor

Classification: Simple
Type of Transaction: G2C
Who may avail: All

CHECKLIST OF DOCUMENTARY REQUIREMENTS * Mug Shots

* Booking and Arrest Report
No. of * Verification/Certification
Document Where to Secure
Copies * Vicinity Map/Floor Plan
1. Complaint-affidavit/sworn-statement of 5+ Complainant/Private * Certificate of Orderly Search
witness/es of private complainant/victim (1 number of Lawyer * Certificate of Residency(if any)
original copy, 4 + no. of respondent/s respondent/s l. Death Certificate original and/or Philippine Statistic
photocopies) certified true copy (for parricide, Authority/Local Civil
2. Affidavit/sworn-statement of witness/es (1 5+ Witness/es murder, homicide cases) Registrar
original copy, 4 + no. of respondent/s number of m. Authority to File Complaint (for Bureau of Custom /
photocopies) respondent/s violation of the Tariff and Customs Bureau of Internal
3. Supporting Documents (1 original copy, 4 + 5+ Laws or National Internal Revenue Revenue
no. of respondent/s photocopies) number of Code, respectively)
respondent/s n. Birth Certificate; or dental chart
a. Certificate to File Action (for offenses Barangay Hall accompanied by the certificate of the
covered by the Katarungang dentist; or affidavit of any of the Philippine Statistic
Pambarangay) parent/disinterested person stating Authority/Dental
b. Medical Certificate (for frustrated or Law Enforcement the age and date of birth of the clinic/victim/offender
attempted homicide, murder, Authority victim/offender (for minor victim/
parricide, and physical injuries cases) offender)
c. Police Investigation Report and Police Law Enforcement o. Certificate of discernment (for cases Department of
Blotter Authority covered by R.A. 9344 "the Juvenile Social Welfare and
d. Police Sketches (for vehicular Law Enforcement Justice and Welfare Act", in cases Development/Local
collision case) Authority where the offender is 15 years old Social Welfare
e. Photographs (for vehicular collision Law Enforcement and below 18 years old) Officer
case) Authority 4. Investigation Data Form (1 original copy, 1 2 Office of the
f. Inventory/List of articles/Items subject Law Enforcement photocopy) Provincial/City
of the offense with their respective Authority Prosecutor
values (for theft, robbery, Anti-Piracy
and Anti-Highway Robbery, and Anti-
Fencing Law cases)
g. Gambling paraphernalia or its Law Enforcement PROCEDURES
photograph, if any, item/cash money Authority
(bet/wager) (for illegal gambling case) Fees Processing Person
h. Certification (for Anti-Car Napping Traffic Management Client Steps Agency Actions to be Time Responsible
Law case) Group/ Paid
Land Transportation 1. Submit the Check the None 5 minutes Receiving
Office documentary documents. Staff/
i. Certification (for illegal possession of Firearms and requirements Docket
firearms, ammunitions and explosives Explosives Office properly bound, If complete, require Section
cases) arranged, labelled the complainant to
j. Certification of Non-Licensee or Non- Philippine Overseas and paged. fill-up the
Holder of Authority (for illegal and Employment Investigation Data
recruitment case) Authority Form (IDF).
k. For Dangerous Drugs Cases: Law Enforcement
If incomplete, return
* Search Warrant Authority
all documents.
* Pre-Operation Report
* Coordination Form 2. Fill-out and submit Check the None 5 minutes Receiving
* Certificate of Coordination the IDF. completeness of Staff/
* Certificate of Inventory data in the IDF and Docket
* Return of Search Warrant require the Section
* Order of Search Warrant complainant to
* Request for Laboratory Exam subscribe/ certify
* Request for Drug Test under oath the IDF
* Chemistry Report and the
* Chain of Custody Form complainant/witness
* Pictures (es) affidavit/s
* Buy bust money 3. Certify under oath Administer the oath None 10 minutes Prosecutor
* Police Blotter Certification the information per affidavit on-duty
contained in the IDF
 and and electronic
complaint/witness(es) database, if any.
affidavits 5. Receive the duly
4. Submit to the Stamp “Received” None 5 minutes Receiving stamped/ received
receiving staff. with name of office, Staff copy of IDF with
date, time, name Docket assigned NPS docket
and signature of Section number and sign in
receiving staff. the logbook
Write or stamp the 5 minutes Docketing
assigned NPS Staff/
docket number on Docket
the IDF. Section TOTAL: 35 minutes
Record the 5 minutes Records
complaint in the Officer/
appropriate logbook Records
Section

2. Receiving Criminal Complaints for Inquest Proceedings

An inquest proceeding is an informal and summary investigation conducted by a public prosecutor in criminal cases involving persons arrested and detained without the
benefit of warrant of arrest issued by the Court for the purpose of determining whether or not these persons should remain under the custody and correspondingly be
changed in Court.

Office or Division: Office of the City Prosecutor

Classification: Simple
Type of G2C
Transaction:
Who may avail: All

CHECKLIST OF DOCUMENTARY REQUIREMENTS treatment or

No. of medical
Document Where to Secure
Copies attendance
1. Affidavit of 5+ Law Enforcement  Certification or Hospital
Arrest/Apprehension (and number of Authority statement as to
Affidavit of Turnover if respondent/ duration of
citizen’s Arrest) (1 original s incapacity for
copy, 4 + no. of respondent/s work
photocopies)  Marriage Philippine Statistic
2. Investigation Report (1 5+ Law Enforcement certificate (in Authority
original copy, 4 + no. of number of Authority frustrated or
respondent/s photocopies) (1 respondent/ attempted
original copy, 4 + no. of s murder parricide
respondent/s photocopies) cases)
3. Affidavit of complainant and 5+ Complainant and c. Violation of the Law Enforcement
witness/es number of Witness/es Dangerous Drugs Authority
(1 original copy, 4 + no. of respondent/ Law/Comprehensive
respondent/s photocopies) s Dangerous Drugs Act
4. Supporting Documents (1 5+ of 2002 (RA 9165)
original copy, 4 + no. of number of * Search Warrant
respondent/s photocopies): respondent/ * Pre-Operation Report
* Coordination Form
s
* Certificate of
a. Murder, Homicide and coordination
Parricide * Certificate of Inventory
 Certified true/ Philippine Statistic * Return of Search
machine copy of Authority/Local Civil Warrant
* Order of Search
death certificate Registrar
Warrant
of the victim * Request for Laboratory
 Autopsy report Law Enforcement Exam
and the Authority * Request for Drug Test
certificate of * Chemistry Report
* Chain of Custody Form
post-mortem * Pictures
examination, if * Buy bust money
already available * Police Blotter
 Marriage Philippine Statistic Certification
certificate and Authority * Mug Shots
* Booking and Arrest
Birth Certificate
Report
(for parricide * Verification/Certification
case) * Vicinity Map/Floor Plan
b. Frustrated or * Certificate of Orderly
Attempted Homicide, Search
Murder, Parricide and * Certificate of
Residency(if
Physical Injuries any)
 Medical Hospital  Machine copy or Law Enforcement
certificate of the photograph of the Authority
complaining buy-bust money.
witness/victim
 Affidavit of the Law Enforcement
showing the Authority
poseur buyer .
nature and extent
d. Theft and Robbery,
of the injury and
Violation of the Anti-
duration of
Piracy and Anti-
healing
Highway Robbery Law
 Certification or Hospital
(PD 532) and Violation
statement as to of the Anti-Fencing
duration of the
 Law (PD 1612) and 704)
Reckless Imprudence  Photograph of the confiscated Law Enforcement
Resulting to Damage fish and its estimated value if Authority
to Property readily available
 A list/inventory of Law Enforcement  Photograph of fishing Law Enforcement
the articles and Authority paraphernalia, if any Authority
items subject of  Certification Bureau of Fisheries and
offense and Aqua
pictures  Certificate of Donation, if any Law Enforcement
 Statement of Law Enforcement Authority
their respective Authority k. Violation of RA 9262 (VAWC)
values  Marriage Contract/Certificate, Philippine Statistic
 Affidavit of or affidavit/evidence of “dating Authority/Complainant
Ownership (if relationship”, if applicable
any)  Barangay protection order , if Barangay Hall
e. Rape, Seduction, and any
Forcible Abduction with l. Where the victim/offender is a minor:
Rape  Birth Certificate; or dental chart
 Birth Certificate Philippine Statistics accompanied by the certificate
of Dental Chart Authority/Hospital/Dent of the dentist; or affidavit of any Philippine Statistics
accompanied by al Clinic of the parent/disinterested Authority/Dental
the certification of person stating the age and Clinic/Victim/Offender
the dentist, if date of birth of the
victim is minor victim/offender
 Certificate of Local Social Welfare  Certificate of discernment (for Department of Social
Discernment if Officer cases covered by R.A. 9344 Welfare and
offender is minor "the Juvenile Justice and Development/Local
 Psychiatric Psychiatrist Welfare Act" Social Welfare Officer
Report/Certificati 5. Investigation Data Form duly 2 Office of the
on if victim is accomplished and certified under oath by Provincial/City
mentally the law enforcer or citizen effecting the Prosecutor
incapacitated arrest
 The medico-legal Law Enforcement
report (living Authority
case report) if the
victim submitted
herself for
medical or
PROCEDURES
physical
examination Fees Processing Person
f. Violation of the Anti- to Time Responsible
Client Steps Agency Actions
Carnapping Law (RA be
6539) Paid
1. The law enforcer Check the None 5 minutes Receiving
 Machine copy of Land Transportation
the certificate of Office submits the documents. Staff/
motor vehicle documentary Docket
registration requirements If complete, Section
properly bound, require the
 Machine copy of Land Transportation
arranged, complainant to
the current Office
labelled and fill-up the
official receipt of
paged. Investigation
payment of the
Data Form (IDF).
registration fees
of the subject
If no Affidavit of
motor vehicle
Arrest and IDF,
 Photograph of Law Enforcement return all
the motor Authority documents.
vehicle, if readily 2. Fill-out and Check the None 5 minutes Receiving
available submit the IDF. completeness of Staff/
 Certification Traffic Management data in the IDF Docket
Group/ and require the Section
Land Transportation complainant to
Office subscribe/ certify
 Other evidence Land Transportation under oath the
of ownership Office IDF and the
g. Violation of the Anti- complaint/witness
Cattle Rustling Law (es) affidavit/s.
(PD 533) 3. Certify under Administer the None 10 minutes Prosecutor
oath the oath. per affidavit on-duty
information
contained in the
 Machine copy of IDF and
the cattle complaint/witness
certificate of (es) affidavits.
registration 4. Submit to the Stamp None 5 minutes Receiving
 Photograph of Law Enforcement receiving staff. “Received” with Staff/
the cattle, if Authority name of office, Docket
readily available date, time, name Section
and signature of
h. Violation of Illegal Gambling Law receiving staff.
(PD 1602) Write or stamp None 5 minutes Docketing
 Gambling paraphernalia Law Enforcement the assigned Staff/
Authority NPS docket Docket
 Photograph of the gambling Law Enforcement number on the Section
paraphernalia, if any Authority IDF.
 Cash money/ Bet items Law Enforcement Record the None 5 minutes Records
Authority complaint in the Officer/
i. Illegal Possession of Firearms, appropriate Records
Ammunitions and Explosive (PD logbook and Section
1866, as amended by RA 8294) electronic
 Chemistry report duly signed Law Enforcement database, if any.
by the forensic chemist Authority 5. Receive duly
 Photograph of the explosive, if Firearms and Explosives stamped/received
readily available Office copy of IDF with
assigned NPS
 Firearms License and Permit to Law Enforcement
docket number
Carry Authority
and sign in the
j. Violation of the Fisheries Law (PD logbook
 TOTAL: 35 minutes

3. Provision of Prosecutor’s Clearance

A Prosecutor’s Clearance is a document issued to an individual who needs the same for the purpose of local employment or foreign employment, foreign travel, firearm
license, permit to carry firearms, and retirements. This basically assures that an individual has no pending case/s.

Office or Division: Office of the City Prosecutor

Classification: Simple
Type of G2C
Transaction:
Who may avail: All

CHECKLIST OF REQUIREMENTS
No. of
Document Where to Secure
Copies
1. Request Form or documents with case information 1 Office of the Regional/Provincial/City
Prosecutor
2. Valid government-issued identification card with photo 1 Government issued ID from any of the
following: BIR, DFA, PSA, SSS, GSIS,
Pag-IBIG, Philippine Postal Corporation,
etc.

PROCEDURES
Fees
Processing Person
Client Steps Agency Actions to be
Time Responsible
Paid
1. Fill-out and submit the request form together Check the documentary requirements for completeness. 5 minutes Receiving Staff
with ID to Docket Section for initial assessment. Docket Section
(personal appearance)
 Make sure to secure the Order of Payment Verify the status of the case. 10 minutes Records Officer
that will be issued. Assess and issue Order of Payment, if no pending case. 5 minutes Docket Section
Processing of the request 10 minutes
2. Pay the required fees at the Cashier by Accept the payment based on the Order of Payment: 5 minutes Cashier
showing the Order of Payment.
 Make sure to secure Official Receipt (O.R)  For Firearm License PHP 1,000 1,000
that will be issued upon payment.  For Permit to Carry 500 500
 For Business Permit 300 300
 For Foreign Travel 200 200
 For Retirement/Resignation 100 100
 For Foreign Employment 100 100
 For Local Employment 50 50

Issue the Official Receipt. 5 minutes

3. Present the O.R. to the Docket Section. Check the Official Receipt and process the request. 5 minutes Records Officer
Issue the Certificate to the client. 5 minutes Records Section
4. Receive the clearance and sign in the logbook.
Total: 50 minutes

4. Provision of Prosecutor’s Certification of Case Status and Certified Copy of Documents

A copy of a primary/original document that has been certified to prove that such is the true copy of the original document.

Office or Division: Office of the City Prosecutor

Classification: Simple
Type of G2C
Transaction:
Who may avail: All

CHECKLIST OF REQUIREMENTS
No. of
Document Where to Secure
Copies
1. Request Form or documents with case information 1 Office of the Regional/Provincial/City
Prosecutor
2. Valid government-issued identification card with photo 1 Government issued ID from any of the
following: BIR, DFA, PSA, SSS, GSIS,
Pag-IBIG, Philippine Postal Corporation,
etc.

PROCEDURES
Fee
s to Processing Person
Client Steps Agency Actions
be Time Responsible
Paid
1. Fill-out and submit the request form together Check the documentary requirements for completeness. 5 minutes Receiving Staff
with ID to Docket Section for initial assessment. Docket Section
 Make sure to secure the Order of Payment Verify the status of the case. 10 minutes Records Officer
that will be issued. Issue the Order of Payment if the record is available. 5 minutes Docket Section
Start processing the request 10, minutes
2. Pay the required fees at the Cashier by Accept the payment based on the Order of Payment. 5 minutes Cashier
showing the Order of Payment.
 For first three (3)pages copy of documents PHP 75 75.00
  Make sure to secure Official Receipt that will  Succeeding pages2 per page 2.00
be issued upon payment.

Issue the Official Receipt. 5 minutes

3. Return to the Docket Section for the processing Check the Official Receipt. 5 minutes Records Officer
and release of certification. Issue the Certificate to the client. 5 minutes Records Section
4. Receive the certification and sign in the
logbook.
TOTAL: 50 minutes

VI. FEEDBACK AND COMPLAINTS MECHANISMS

Client Step Person/Office

Agency Action
Frontline Service Contact Information Responsible
A. Feedback
1. How to file a feedback?
a. Accomplish the Client’s Feedback a. Type DOJ website and click
Form at the Frontline Service Feedback Form:

www.doj.gov.ph/
citizen_charter_version_3.html

b. Drop the accomplished Client’s
Feedback Form into the designated
drop box at the Public Assistance and
Complaints Desk (PACD)/Frontline
Service
2. How feedback is processed?
b. Answer the feedback form and click
“Submit Feedback Form.”
a. Compiles the Client’s Feedback Form Administrative Officer/
and submit to the head of office. Docket Section
b. Tabulate, summarize and evaluate the Administrative Officer/
feedback forms using appropriate Docket Section
statistical tools.
c. Submit the report to the head of office Administrative Officer/
for appropriate action copy furnished Docket Section
the Quality Management
Representative (QMR) for reference.

Feedback requiring answers are

forwarded to the relevant offices
within 3 days upon receipt of the
feedback for explanation.
d. Relay the answer to the client. Administrative Officer/
Docket Section
B. Complaint
1. How to file a complaint?
a. Go to Public Assistance and a. Contact the following information: a. Receive and record the complaint in Administrative Officer/
Complaint Desk (PACD) and submit/ the logbook. PACD
report the complaint in writing/verbal  Brian B. Baleda
with the following information: City Prosecutor
OCP LEgazpi City
 Full name, address, and contact
details of the complainant  ARTA – omplaints@arta.gov.ph
 Details of the act complained of 1-ARTA (2782)
 Person(s) charged,  Presidential Complaints Center -
 Name of agency of the person(s) 8888
charged, if applicable, and  CSC Contact Center ng Bayan –
 Evidence of such violation. 09085-881-6565
2. How complaints are processed?
b. Evaluate the complaint. Administrative Officer/
Docket Section
c. Submit / transmit the complaint to the Administrative Officer/
relevant office/unit for explanation. Docket Section
d. Submit the report to the head of office Administrative Officer/
for appropriate action. Docket Section
e. Send the feedback of the headof office Head
to the client. Regional/Provincial/City
Prosecution Office