Professional Documents
Culture Documents
HỒ CHÍ MINH
YÊU CẦU
Part 1: VOCABULARY (5 ms)
Make a list of 20 Words followed by Definitions and Examples in English taken from The
Business 2.0-Pre-Intermediate (2014) (Unit 2-Customer Satisfaction, Unit 3-Products and
Process).
“Do you think internships are really important for students at your university (Banking
University HCM City)?” Write a paragraph (100-150 words) to talk about your opinion on
this matter related to your own major.
BÀI LÀM
Part 1:
Customer: a person who purchases goods or services from another; buyer; patron.
Ex: We try to give all our customers good service
Satisfaction: fulfillment of one's wishes, expectations, or needs, or the pleasure
derived from this
Ex: She looked at the finished painting with satisfaction
Priority: a thing that is regarded as more important than others
Ex: Watching film wasn’t high on my list of priorities
1
Deliver: bring and hand over (a letter, parcel, or ordered goods) to the proper
recipient or address.
Ex: The furniture store is delivering our new bed on Friday
Negotiate: to have formal discussions with someone in order to reach an agreement
with them
Ex: The government has refused to negotiate with the strikers
Installation: an occasion when equipment, furniture, or a computer program is put
into position or made ready to use
Ex: You will receive a message confirming correct installation of the program
Manufacture: to produce goods in large numbers, usually in a factory using
machines
Ex: He works for a company that manufactures car parts
Experience: knowledge or skill from doing, seeing, or feeling things
Ex: The best way to learn is by experience
Distribution: the process of giving things out to several people, or spreading or
supplying something
Ex: We could reduce our costs by developing a more efficient distribution network.
Raw material: any material, such as oil, cotton, or sugar in its natural condition,
before it has been processed for use
Ex: The cost of raw materials was going up.
Consumer: a person who buys goods or services for their own use
Ex: The new rates will affect all consumers, including businesses
Package: an object or group of objects wrapped in paper or plastic, or packed in a
box
Ex: The courier has just delivered a package for you
Purchase: to buy something
Ex: Tickets must be purchased two weeks in advance
Warehouse: a large building where raw materials or manufactured goods may be
stored before their export or distribution for sale
Ex: The goods have been sitting in a warehouse for months because a strike has
prevented distribution
Stock: a supply of something for use or sale
2
Ex: It is now halfway through winter and food stocks are already low
Retailer: a person or business that sells goods to the public in relatively small
quantities for use or consumption rather than for resale
Ex: The big supermarkets have forced many independent retailers out of business
Assemble: to bring together or gather into one place, company, body, or whole
Ex: We assembled in the meeting room after lunch
Process: a series of actions that you take in order to achieve a result
Ex: Military operations could jeopardize the peace process
Refund: an amount of money that is given back to you, especially because you are
not happy with a product or service that you have bought
Ex: I took the radio back to the shop and asked for a refund
Call back: an invitation to return for a second audition or interview
Ex: He was one of only twelve applicants to receive a callback
Part 2:
For myself and my specialization, that's helpful.
Internships allow you to connect with other people in the same direction. We can
learn and from each other. Internships will give you a rich resume when you apply for jobs.
And above all, experience is very important, which provides through internships
Internships are advantageous because they help develop professional skills,
strengthen personal character, and open more doors of opportunity. You will provide
yourself with the greatest opportunities while looking for and applying for a job after
graduation if you take part in an internship. If you do well during your internship, you will
get a new opportunity!
In short, not only for me but for all of us also, we must practice and experience with
our own abilities to be able to develop ourselves in the most complete way and we can open
many doors for our future. As people always say: Experience is better than cleverness or
experience is the best teacher.