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Project Summary
Design thinking is a group project (you may wish to work in a group of minimum 5 or maximum 6 students). It consists of three major
components: project report, Process (individual accountability- a folder on teams) and project presentation.
Groups will choose an organization such as a university, a company, a hospital, a restaurant, an airport or any other. Then, groups will
conduct interviews and observations in different settings to identify possible areas of discomfort or issues that people face in their
specific setting. For example, long queues in universities to pay the fees, no compartments in supermarket trolleys, children do not
like to buckle up in the car, etc. Following this identification of challenges faced by the population residing in their chosen setting, groups
must use design thinking process to understand the needs, develop empathy, ideate, and come up with innovative solutions. Students will
be required to create a prototype of their design and get feedback on their prototype from potential users.
S.No Activity
1 Choose an organization; choose the specific experience that you want to improve. You
may
wish to explore the needs in a hospital, supermarket, airport, school etc
2 Identify the targeted demographic who are involved in the identified experience and
conduct interviews (four interviews per person) - start developing empathy
3. Download the data by categorizing them
4 Create one or more Journey Maps and Empathy map
5 Define the identified needs – Use Divergent and Convergent method
6 Formulate ‘How Might We’ questions on the identified needs
7 Choose one ‘How Might We’ question and brainstorm with the team about solutions
for
only this question
8 Evaluate solutions and choose the best one
9 Build preliminary prototype
10 Test the prototypes with potential users and reflect upon your learning
Abu Dhabi
University February
2021
Deliverables
Project report 15% (see the rubric below) (Group marks)
Process 5% Individual contribution by each member of the group on project to be uploaded on their teams channel under ‘Files’
(individual marks)
Presentation 10% A short (10 - 15 minutes) presentation sharing the process of Design Thinking, prototype and your
experience of testing the prototypes. 60% Team work and 40% Individual
Group Participation: It is expected that you must show group participation. You may wish to present it in any format of your
choice. Explaining: Did your group collaborate on this problem? Did you participate in-group meetings/activities? Did you
contribute equally to the group work?
Project 1 Rubric 30%
How Might We (HMW) A good list of How A Few How Might A Few How Might We How Might We
Questions 3% Might We (HMW) We (HMW) questions (HMW) questions are questions are not
a. How Might We questions are designed are designed. They are designed. They are focused at all. They
Questions which are significantly mostly focused on the generally focused on the are just randomly
focused on the identified identified needs identified needs with a stated.
needs. HMW questions few exceptions.
are thoughtfully
designed considering a
wider perspective.
Ideation 3% The ideation process is The ideation process The ideation process is The ideation process
a. Brainstorming distinctly focused on the is focused on the some how focused on the is missing or very
b. Evaluate solutions identified HMW identified HMW identified HMW vague.
and select one Question/ Need that the Question/ Need that Question/ Need that the A solution has been
group has arrived at the group has arrived group has arrived at identified without
through the design at through the design through the design evaluation. Solution
thinking process. thinking process. thinking process. has been presented
Critical analysis is A good level of A fair level of analysis is without going through
demonstrated in analysis is demonstrated in the design thinking
evaluating multiple demonstrated through evaluating multiple process.
solutions. the evaluation of solutions.
multiple solutions.
The group has designed The group has The group has designed a The group has not
Prototype 4% a very creative designed a creative physical/virtual prototype designed physical
a. Designing physical /virtual physical/virtual that somewhat conveys /virtual prototype.
Physical/Virtual prototype that very prototype that conveys the experience of what
Prototypes clearly conveys the the experience of what the user is meant to have
b. Testing Prototype experience of what the the user is meant to when using this product,
user is meant to have have when using this service, process, etc
when using this product, product, service, The prototype is not
service, process, etc. process, etc tested yet.
The prototype is tested
The prototype is tested based on the skills
effectively based on the learnt during the
skills learnt during the course. The group has
course. The feedback is got an idea as to how
been utilized to modify they would modify the
the design.
design.
Process 5% Individual accountability Individual Individual accountability is Individual
is strongly evident from accountability is evident in some of the accountability is not
(Individual Accountability- the work submitted and evident from the work work submitted and evident from the work
Members to post their work participation in group submitted and participation in group submitted and
on their teams channel) activities such as meetings participation in group activities such as meetings participation in group
and chats. activities such as and chats. activities such as
meetings and chats. meetings and chats.
Strong level of A good level of Some level of The group did not
Presentation 10% collegiality is collegiality is collegiality is work collegially.
demonstrated in the demonstrated in the demonstrated in the Most of the members
(4% Individual group work. Each group work. Most of group work. Just a few did not participate in
Presentation and 6% member participated the group members group members group presentations
Group Presentation) actively and participated in the participated in the group Group was not
group presentations presentations creative and confident
enthusiastically in the
Group was creative Group was creative and in their presentation
group presentations
and confident in their confident in their Presentation was too
Group was extremely presentation presentation short or too long than
creative and confident in Presentation was a Presentation was too 10 – 12 minutes.
their presentation little shorter or little short or too long than 10 Presentation covered
Presentation was 10 – longer than 10 – 12 – 12 minutes. just a few core content
12 minutes long minutes. Presentation covered of the project.
Presentation covered all Presentation covered some core content of the
the core content of the most of the core project.
project. content of the project.
Students IDs and Comments:
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