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https://www.eia.gov/energyexplained/electricity/how-electricity-is-generated.php
When electrical power reaches a substation, it is stepped down once more by a step-
down transformer to voltages closer to what it was generated at—usually around 11kV.
From here, the transmission phase graduates to the distribution phase, and electrical
power is used to meet demand from primary and secondary consumers.
http://www.hk-phy.org/energy/power/print/elect_is_print_e.html
Secondary networks are operated at a low voltage level, which is typically equal to the
mains voltage of electric appliances. Most modern secondary networks are operated
at AC rated voltage of 100–120 or 230–240 volts, at the frequency of 50 or 60 hertz.
https://electrical-engineering-portal.com/primary-secondary-distribution-systems